Colette and her team did a fabulous job on my kitchen almost 10 years ago. We went with Plain and…read moreFancy cabinets and they held up so well! Vesta helped me select the island top and the marble as well. Now that I've seen more kitchens over the years, I have really grown to appreciate how thoughtful the design was. The storage was great (two enormous drawers under my 36" cooktop) and it was beautiful up until we sold it! Could not recommend the product and the staff more!!

I highly recommend Vesta for your next kitchen renovation. I highly recommend visiting their…read morebeautiful showroom to get great ideas and to see what is the latest in kitchen design and products. They are all you need when looking for a design firm with creativity, class and style to help you make your home the dream you have alway wanted. Collette helped me with my kitchen and I just love it. The contractor they recommended did a great job with so much professionalism. Collette has so much experience and works with a network of professionals that I was able to get my products and finishes with ease and confidence that everything was going to fall right into place.

If I could give more stars I would! I have worked with this store for over 10 years. The entire…read moreteam is so helpful and provide excellent service. I couldn't be more happy with my sales associate David. He is very responsive and detailed. Garrett the manager is great to deal with aswell. The showroom is beautiful and inspiring !

First of all, I have to confess to being a great fan of Kohler products. I have purchased items…read morefrom them for over the past 30 years - everything for the home from the kitchen, to the bathrooms, the family room, and basement. I love their designs and innovation, their products are well-made, and even though sometimes they break down over time, they are usually reliable - albeit expensive. So when we realized that we needed to do a remodel on our master bathroom, we were confronted with several decisions - (1) budget for a full remodel? (2) a partial remodel with the exact products we needed? (3) could it be done within a particular timeframe or put this off until next year? We did some research and discovered that the "Kohler Signature Store by Studio41" was the only place near us that carried the entire Kohler line and staff that focused exclusively on their product who could offer suggestions, guidance, and information that we needed to make an informed decision. At Studio41 we met Alicia Schafer, a Senior Designer, who immediately assessed our needs, took the time to show us designs, introduce concepts and ideas that would complement our home while offering the best value, as well as address concerns about purchasing a package for a full remodel or phased construction. Given the availability and design of certain Kohler products, we were able to determine that the phased approach would better suit our needs. Alicia was very knowledgeable, patient and considerate in helping us make our choices. She addressed technical issues pertaining to a particular product and how it may have aligned with our situation by doing the research and providing us with the correct specifications. She did not speculate, ensuring that everything was in order and as advertised. We made our decision, placed the order and she offered to help in any way she could, aside from notifying us once our order arrived. She provided us an approximate window of when the products would be delivered. After several weeks our order finally arrived. Alicia worked with us to have the items delivered on time, which arrived well packaged, secured and labeled, on a pallet and placed in a convenient place for our contractors to access them. Now, this is where things get tricky: Our contractor, inadvertently installed the drawer pulls on our vanity cabinet incorrectly. We determined that he did this because Kohler included only "short" screws with the drawer pulls that would only accommodate single-wall drawers rather than the separate drawer-fronts on this Kohler model. This particular placement would eventually cause a misalignment and drawer- front failure because the stresses of use are placed only on the drawer front and not on the drawer. We also discovered that an optional vanity cabinet drawer that we ordered would not fit - not because of the design of the drawer itself, but because the plumbing in our home adhered to a building code that configured the drain in a manner contrary to products that comply with a more modern code. We contacted Alicia, told her of the problem, which she understood and offered a complete refund once the item was returned to Studio41. On the day we returned the drawer, Alicia happened to be there. She immediately processed the returned item and had it credited to our account. It was at that point we raised the issue about the drawer-fronts. She was incredulous that the wrong screws had been included with the drawers and there were some concerns about the competence of our contractors. Nevertheless, after we discussed this issue at some length, we realized that we were at an impasse: Who is responsible? The customer? Studio 41? The contractor? Is Kohler responsible for not including the proper hardware? Would this require the full replacement of drawer-fronts and hardware? Alicia, after some discussion with Zack(?), offered to replace the drawer-fronts on six (6) vanity cabinet drawers and include the correct sized screws. She stated that they would place the order and they would arrive in a reasonable period of time. We received the replacement drawer fronts within a matter of a couple of weeks. To be clear, Alicia and Studio41 could have stuck by the "corporate" line, maintained that Kohler was not responsible, that our contractors should have used better judgment and acquired the correct sized screws before attempting to install the drawer pulls. But they recognized our frustration and that perhaps Kohler personnel failed to include screws for the drawer pulls that were required for that drawer design. We appreciate the professionalism and understanding displayed in an unusual situation in which - at least this time - full consideration was given to the customer, their happiness, and satisfaction over what could have been a standard response of "buyer beware". Kudos to Studio41 and Alicia Schafer! We will be making future purchases and recommendations!

Really great selection and great customer service. The guy that works there, Chuck is actually…read morepretty funny as well. Thanks again for the great options.

In need of a new kitchen faucet when my old one went kaput. As this business was located nearby and…read morethe view from the street suggested a good selection, my wife and I opted to purchase a faucet from this store. That was a mistake. They have to order most of the merchandise on display so if you need something quickly, your choices are much more limited. We did find a faucet we liked that they had in stock, but the one they did have was an open box. We took it anyway and I believe we (foolishly) still paid near full price. The next day when our plumber came, he said the faucet was missing an important piece. I had to drive back to the store to see if they had a replacement. They did not so I selected a different faucet that I did not like as much but it was cheaper and good enough. They (said) they would issue a refund for the difference ($180) and took my card number. They had no real explanation as to why the part was missing and told me "You'd be surprised how often this happens. People return things without a part.". Really? And apparently neither of the two people that work in this store and don't seem to be overwhelmed with customers (I was the only person in the store both times) could be bothered to check returned merchandise to make sure it was complete before selling it again. I probably would have just let this go but then after checking my account for the refund, I discovered none had been issued. I called the shop and they texted me a copy of the refund receipt they said they issued. I said it had not been received in my account to which they had nothing to say. The implication was that it was my problem. I am now working with my bank to get my account credited, something I should not have to do. They ignored my subsequent text indicating I still had not received the refund, leaving me no choice. As best I can tell, they never did follow up to see why it had not gone through. These two guys seem like total slackers - bored to be in their store and it shows. They provide half-baked service and express little concern for customers. Everything is just sort of "Oh well.". Avoid this place - since their prices aren't better than Amazon, plan ahead and order online or go to the Consumer supply store across the street where they may actually give a damn about their work and act professionally.

This place is like stepping through time. Or into a cramped bookstore with wooden ladders and dusty…read morebooks only instead of books it's antique lighting. If you want unique pieces you couldn't find anywhere else they are your "guys." We live in a nearly 100 year old condo with some original fixtures and we have loved having Cavalier help us replace some junky 90s things with beautiful antique upgrades. My favorite fixture I lusted over for almost 3 years before buying... an art deco fixture with working fans for our bathroom. It so closely matches the original sconces that were left intact it's like it's always been there. Call ahead for hours.

I had two vintage lamps that had seen better days. The wiring was original (sketchy at best) and…read morethe switches loose. I brought both lamps in to be rewired and resocketed. Not only did they do a speedy job, but they took care to make sure the wiring matched the lamp design. They even lightly cleaned the lamps, refreshing them but not taking away the vintage charm. On top of everything, the owners are gems! The shop itself is like a treasure trove. I need to set aside some time to revisit and actually browse their light fixtures because their inventory has some gorgeous and unique items.

We recently did a home renovation and our banquette from City Living Design is our favourite…read morefeature of the house and the one which attracts the most compliments. I worked with Hollis and she was fantastic to work with and always quick to respond. The craftsmanship of the banquette is truly a 10/10, it's absolutely gorgeous and I feel like it will last for years. I would highly recommend them to anyone looking for a banquette.

We are so pleased with the beautiful and well crafted dining banquette that we had custom made by…read moreCity Living Design. Jackie Gonzalez was so patient, knowledgeable, and instrumental in helping us create the banquette that we wanted to fill our dining space with. The City Living Design Team of Designers and Craftsmen's work is exceptional. We definitely recommend anyone who is interested in having a custom banquette build for their home to only use City Living Design. I'm actually working with the team once again to have a custom window bench built because their work was so beautiful and the experience was wonderful. Thank you Jackie, and the entire team at City Living Design in helping us to make our banquette wish a reality.

Wow. Talk about amazing service and kindness you don't often see anymore. We bought an expensive…read moretoilet from these guys, only to go to install it and find our bathroom had a weird idiosyncrasy that made the toilet incompatible. We packaged it up and drove it back to get a refund only for the toilet to drop while loading it onto the dolly at the store and shatter. The business STILL gave us a refund given the drop was not our fault. They truly went above and beyond. We will absolutely be purchasing from them again when we redo our four upstairs bathrooms if for no reason other than to recognize an ethical business.

I came here for a furnace ignitor, but I think I'm the one who left out of there ignited! When the…read moreclerk told me the price I told him it was half that price last time I bought one there he said "maybe 20 years ago". It wasn't even half as long. I understand the prices have gone up, but this is gouging! He didn't off price matching or even a discount. Next time do your homework online and call ahead first. I don't even really need this part but I didn't want to get caught with my pants down and I was already there. Oh well. This is ridiculous and I hope I save someone else some money from this ripoff.

We worked with Lien for our guest bathroom remodel. This was our first major remodel where we hired…read morean external contractor to do the work; the contractor recommended J&D for getting as many parts for our remodel as possible. This turned out to be a great recommendation! There were a few issues with the tub and toiler we got, but these were manufacturer issues and not anything caused by J&D. However, J&D corrected the issues immediately and went to bat for us with the manufacturer, so there were no costs incurred to us and only a very minor delay to our project. Overall, we'll definitely go back to J&D for future remodels and hope to work again with Lien in particular.

I worked with Lien for a replacement vanity for our powder room. We had a lovely but impractical…read moreKohler glass bowl and needed something more sturdy but elegant when our little one arrived. I did some cost comparison with a couple of the larger wholesale bath and kitchen retailers in Chicago, and the inventory at J&D was more what I was looking for and best value. Lien was very patient with my MANY questions, I was trying to recreate an image from a brochure. Having never done a project like this, I was extremely nervous. The resulting vanity, top, and faucet, is perfect. It's beautiful (even our guests were impressed), gave us more storage space and sturdy enough to serve as another station for toddler handwashing and morning tooth brushing.

What an excellent experience!…read more Kevin was a tremendous in helping us with our washer/ dryer purchase. Efficient/ considerate and knowledgeable!! Cole s gets a five Star Plus!! Sherry & Michael Ziegler

The sales person was very knowledgeable of the products and explained everything very well helping…read moreus to make an informed decision. Buying new appliances is not a small expense these days. I really appreciated-all their help