Make sure that when you pay full price for a new item, you actually receive a new item. We bought a…read moretoilet recently that was sold to us as brand new. The toilet was delivered and the box had been sliced open throughout and sealed with loose tape. When my plumber arrived, he was shocked that the toilet had been used, perhaps as a floor display, or as a customer return, as it had wax on the bottom and the box containing the seat had been completely torn apart. Crawford offered us a discount on a future item but would not make good on the item in question. I would not recommend this company.

OVERWHELMED was an understatement BEFORE I walked in to Crawford. RELIEVED was the feeling I had…read morewhen I left. STEPHEN GERTZ, a designer with Crawford, met with me and helped me do what I thought was impossible. I walked in with my drawings and specs. Stephen easily walked through the amazing show room explaining and pointing out options. Stephen listened to my budget, concerns and style and was both efficient and effective. I left Crawford having picked out EVERYTHING I needed for three bathrooms and a kitchen remodel. I'm going back and I'm asking for STEPHEN GERTZ! He was AWESOME! (To Stephen if you ever read this review - Thank you again! Looking forward to posting here again after everything is installed!)

I'm going to do business with Mr. Aaron. A cool and smart business man with a cool disposition…read more Old school charm and smart as well. My kind of folks.

The people at this store go above and beyond to be helpful. Natalia took time to order a piece for…read moreme that they didn't have in stock, go over how I could install it myself, then gave me a list of recommended plumbers in case I wanted to go that route. I hope I don't have any more plumbing issues, but I highly recommend this place for those that do.

Leo is the man! Love my new bathrooms. Had a great experience with Premier Remodeling Services. Leo…read morewas fantastic to work with--clear, responsive, and easy to communicate with throughout the project. I was really impressed with the speed and quality. His cost & timeline estimates were accurate, and the quality of the work is truly top tier. We'd absolutely work with them again and highly recommend them.

This company overcharged me by thousands of dollars. After they installed my floors they looked…read moredirty and had streaks on them. I called them up and they used a floor polish that didn't make it any better. It actually made it worse. They didn't use furniture pads that I bought for them to put under the couch and other furniture. I thought they used them and when I tried to move my couch, it scratched the floor. When I called them, they said it wasn't their responsibility to use the furniture pads or to get the streaks out so it looks like a new floor. They were very rude. I ended up hiring a new company for $3500 to get my floors looking the way they should've the first time. I would never use them again. They said there's nothing more they could do and it wasn't their responsibility to put on the furniture pads. I talked to the president of the company and he was very rude. I ended up having to go to a new firm and spend $3500

Peter & crew are very, knowledgeable, patient, professional & efficient. They gutted my kitchen &…read moreit is magazine picture perfect! Peter walked me through the process with ease. I would highly recommend Peter Renovations for your home remodeling needs. Reasonably priced. These guys are truly awesome!

We are overall happy with the way the shower turned out, but there were a few things that left me…read morefeeling less than satisfactory. After reviewing the scope of the project, it was estimated that it would take a week and a half to complete. Not only did it take over a month to eventually complete, the days that the team would work were unpredictable. On several occasions, as the team would leave for the day, they would tell us they will be back tomorrow, and then not show up. Or, they wouldn't be able to tell us when they would come next, and would surprise us a few days later. They ended up needing to complete this project after I had delivered my baby (original timeline would've been completed weeks prior to my due date). Additionally, we noticed there were a few design decisions that were made without consulting us, like the drywall of the shower/re-installation of the water gauge (it's now not flush with the wall and very loose) and the selection of tile at the base of the shower that doesn't match the floor. He had offered to come fix the water gauge, but after coming to look at the issue, he has not gotten back to us in 5 weeks. I had high hopes for this project, and while it still looks nice, the lack of communication made it really difficult to want to recommend Peter or use his team again for future projects.

I was looking around to remodel my bathroom at various showrooms but I was immediately impressed…read morewhen I walked into Apex. The show room has a variety of designs and the lady in the front answered all my questions and made great suggestions and I was amazed with the quality so I hired them. The Apex crew was beyond professional and completed my project sooner than expected. Thank you APEX for my fabulous bathroom!

I was parked in front of this place next door to heavenly massage on public street parking because…read moreI was going on vacation with a trailer hitched to my car and they called the cops on me to try to make me move my car?!? They also accused me of using their internet, as if that would somehow mean anything (I wasn't but still what jerks) I looked in the store at their products and they looked nice but who wants to do business with someone who is so up tight that they call the cops on you for simply being parked in a street parking space longer than they wanted me to be?

Kitchen & Bath Mart gave us the best renovation experience we have ever had! We had a horrible…read moreexperience with another company who only replaces showers. We were a bit skittish about redoing the rest of the bathrooms, but after meeting George at Kitchen & Bath Mart, we immediately trusted him. George did not disappoint. He (and Joe) thoughtfully designed two beautiful bathrooms, which perfectly matched two showers that they didn't even put in. George was unfailingly prompt, reliable, thorough and professional, every step of the way. George, Joe and Dennis kept us updated, started our project exactly when they said they would, and helped to create two bathrooms that felt like luxury at a very reasonable cost. The construction team, headed by Shaun, was as professional, prompt, courteous, and detail-oriented as George and his team. Shaun and his team were even able to help us with much-needed drywall and paint repairs in our home, which were not part of our original project. We are forever grateful to Kitchen & Bath Mart! We will definitely go back when and if we ever need to redo our kitchen. Highly, highly recommend. Kitchen & Bath Mart is one in a million.

Sales man was amazingly rude! It felt like I was transported back twenty years ago when a women of…read morecolor walks into a store and the white sales man assumes you don't know what you're talking about and talks down to you and then tells you that the store only sells mid to high range items that are above your range. And how did he know what my price range was? Cause he didn't ask. So go here if you want that to happen.

We were warned repeatedly: "A kitchen remodel will be a nightmare--don't live there while it's…read morehappening!" That, along with a few other cautions, set our expectations before starting our project with Kitchen & Baths Unlimited. For my wife and me, however, the experience turned out very differently. We cannot say enough great things about Nancy (design), Owen (project management) and the entire team that meticulously executed the remodel. While I work from home and my wife commutes downtown, we decided to move forward with gutting and remodeling the vintage kitchen in our 100-year-old farmhouse in Evanston--and we couldn't be more pleased with the outcome. Yes, the demolition phase was a bit loud, as expected. But after that, the usual construction noise--hammering and drilling--was manageable. The team did an excellent job minimizing disruption: adjacent rooms were carefully sealed to contain dust, wood floors were protected with panels, and window treatments were wrapped in plastic. Design selections were also made easy thanks to Nancy, who guided us through choosing colors, cabinets, and countertops that matched our vision. The result is a beautiful transformation from a neglected, dingy farmhouse kitchen into a bright, modern farmhouse space. The Italian tile backsplash complements the quartz countertops with subtle veining. The lower cabinets are a soft gray, while the upper cabinets are white, creating a clean and balanced look. We also upgraded our appliances and fixtures, including LED ceiling lights, a Bosch microwave drawer, a professional KitchenAid range with a matching hood featuring an infrared sensor, and a modern stainless-steel farmhouse sink with a gentle bow. Despite an initial delay with the permit office due to a previously applied for permit that KBU helped us manage, the project stayed on schedule. We made a few minor upgrades along the way, but thanks to Owen and Nancy's guidance, we remained on time and within our overall budget. The KBU crew was professional, punctual, and highly skilled. Communication was seamless--especially since I was working from home--which helped address questions quickly and keep the project moving efficiently. In the end, we passed all inspections and received written approval from the village within a day. For us, this remodel was a great success. Thank you to Nancy, Owen, Patricia, Rade, and the entire team! You are the BEST!

We just finished a complete remodel with KBU--kitchen and three baths. We started with Kelly, and…read moreshe was outstanding. Ownership changed, and we were concerned that the new owners would not deliver the same kind of product as previous owners. Not a worry. The new owners have the same dedication to the client and are also a pleasure to work with. We love the finished product and we are very happy with owner, Owen and crew leader, Rade. We had a budget for this very large project, and they helped us stay within that amount. We never felt that we had to skimp on choices to stay in budget. One of the best things about Owen is he responds immediately. No matter what day or time we'd text, email or call, Owen responded within the hour and often faster. And his response was always positive and supportive. Any issues or problems? He took care of them without any hesitation. He wanted us to be satisfied and happy with the results. And we are. One of the other tradespeople broke an item and is replacing it, but it won't arrive for several months after our remodel is complete. No problem, Owen will have Rade install that item for us when it arrives. To us, that says a lot about Owen and his business philosophy. We consider ourselves so fortunate to have Rade and Jesus as our crew. Rade does things the right way. He never skimped or took shortcuts. Even if it was more difficult or took more time, Rade did it the right way. Rade also wanted us to be happy with the results. He is thorough, professional, skilled and experienced. Many times there were choices and decisions, and we were not sure which to do. We had so much confidence in Rade's experience and skill that we deferred to his suggestions. We were never disappointed. Remodeling can be a stressful mess, but the people at KBU make it as stress free as possible. They are a pleasure to work with and to know.

This place has the latest and greatest. Displays are sold…read more Here's the thing; the customer used to be important. The attitude I received; how dare I inconvenience this man with a question? He shuffled me off to his underling; and let me know of my unimportance. This really makes me want to come back and send my friends. Beautiful shop - bad attitude.

My wife and I purchased kitchen and bath faucets from Advantage about 14 yeas ago and the service…read morewas great then, and 14 years later the service is just as great. We recently had issues with a faucet and handle, and the customer service rep (Corinne) at Advantage was amazing. Within minutes she had found the parts I needed and arranged for their delivery at no cost. It pays to go with top quality products. And, if you can, get them from Advantage - a top quality shop with a top quality team. I can't say enough good things about them!

Paige is a natural. She has a great eye. She picked out wall colors, wall covering, kitchen…read moreknobs, artwork and accent pieces I never would have known to choose that look fabulous! Paige has a warm, mellow vibe that takes away the stress of home projects. Another plus is she is on the affordable side. Hire her!

From the owner: Eclectic, Beautiful, Bold Interiors. We are the design destination for those that love lacquer,…read morewallpaper, a fun print, and ultimately want their home to be unique. We are not a copy and paste kind of firm. People that come to us want artsy, interesting, personal spaces and are happy to sit back and let us lead. We can't wait to create with you and make your dream space come to life.

Menards has such a wide selection of home and hardware items. I mainly went to look at the garden…read morecenter to start some vegetables from seeds. They have a pretty impressive selection of soil, soil amendments, and fertilizers amongst garden decor and other sundries. If you're here for the first time as I was, it was honestly a little difficult to find the right entrance to get to the garden center/ outdoor entrance. When I had the items I needed, the outdoor registers were all closed at the time, so I had to wind my way back into the store. Not a huge deal, but just a head's up. They had some mini potted herb gardens for sale when I went, but all of the plants looked a little wilted or had seen better days. I can't speak too much on the other areas because I didn't need anything from hardware or cleaning supplies to name a few. However, I do know that they use a ton of mail-in rebates if that's of interest. Check-out was a little confusing: I remember that I had to maneuver a little differently with my cart since their process was different from most other stores. Not terribly difficult and the cashier was friendly about it. There was just no clear way to know how to navigate the register for the first time until you chat with the check-out clerk. Parking is generous but a little busy in an expansive private lot.

On 02/07/2026, I purchased (2) light fixtures at Menards - Morton Grove that were not in stock and…read morehad to be ordered. The ordering process was outdated (print invoice bring to cashier transact), but I moved forward anyway. The issue: the order showed as delivered in two separate delivery updates, but I only received 1 of 2 fixtures. I checked with neighbors and waited through the end of the day in case the notification was premature--nothing. When I tried to resolve it, I was bounced around repeatedly: Clybourn told me I had to contact the Morton Grove store since that's where I purchased. Morton Grove told me they "couldn't handle it at the store level" and offered to email customer support for me. Customer support then told me the opposite--that they forwarded it back to the store and the store would contact me. I spoke with multiple managers. One told me there was "nothing they can do" because it showed delivered, despite no proof and one item missing. Another said they'd look into it, didn't follow through, and I had to keep calling back for updates. I later learned a third-party delivery partner (Spee-Dee) was involved and that I apparently paid extra for this, but it was never clearly communicated. As of 02/16/2026, I still have no resolution, no proof of delivery (photo/GPS/scan details), and no replacement/refund. This fixture was expensive and part of my new home renovation, and I've now wasted hours trying to get basic follow-up. If you order anything that needs to be shipped/delivered from this location, document everything and be prepared to advocate for yourself. Or better yet just shop at Home Depot.