Best kept secret in town! Best Maintenance team in town! Shout out to James for impeccable HVAC service on a scorching hot day. Sweating in the hot sun to make sure I had AC. Christian, and the other maintenance team are all great as well, and treat residents like family members. The manager Yessenia, office staff, landscapers are all A Game. I love living in a culturally diverse community, pet friendly, kid friendly. Windows in the bathrooms, across from a beautiful park, competitive rents. I've lived here for 15 years. read more

I was told by Yesenia, it's for a different issue I'm not getting my full refund. I was told in the office I was getting $28 now i owe $54???? lol I have emails... I wish I got a paper stating what I was getting in return when I went to turn in my keys. Lying ass. I know apartments always want to charge or keep the money. That's one thing and another thing is to lie about charges bc you're probably mad I was going back and fwd with you through email read more

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SVR apartments are truly the best . The property is beautiful , the amenities are amazing. The office staff is the best in the game and the new community manager Yesenia is exceptional . You can tell she really cares about her role and about the residents . I love calling this place home. read more

I've lived here at SVR for almost 4 years and every work order request has been addressed quickly. I want to publically thank Leo for being mindful of me working from home while he promptly fixed my laundry room vent and dishwasher. read more

I love living here!!! Edith and her team are amazing, they always make you feel welcome. They are quick to help with anything you need. James and his team in maintenance are amazing as well, very fast to come and fix whatever. Overall, this is my favorite place I have ever lived because Edith and her team went above and beyond, making it feel like home. Also, the apartments and property are spotless and quiet. Thank you, Edith, James, and your team for all that you do!!!! read more

Almost 4 months here & there is so much crime in this area & complex. Car theft & garages getting broken into; someone just smashed my car window yesterday night. Roaches in apartment even though I clean every other day. Maintenance & pest control are quick to resolve any issues so I do appreciate that. Not worth the price I pay if I'm scared to even have friends stay over in fear their car will get broken into. This place has potential i just wish we had security patrolling at night. Won't be renewing my lease, can't wait till it's over! read more

Very nice and wonderfull place to live at the price is perfect for what we receive and everything is pretty much so close to the property

This place is HORRIBLE! Please do not spend your money. The price you pay is defiantly not worth it. The pool is always closed down on nice, hot days. The jacuzzi is always broken. I mean, what's the point of having a 24 hour pool area. They finally fixed the bbq. Before you had to bring your own tools to even get it to work. You can clearly see that in preparation for Summer they don't want anybody to go to the pool. They will tow your car if you don't have tags or it just expires....even if your parked in your overly priced parking spot. Also, when trying to call for any maintenance, hope it's not an emergency. They will go around in circles to try to avoid fixing anything. Don't let the fake reviews and pictures fool you. Do your research. Trust me...you're welcome! read more

I'm sorry to see so many previously unhappy reviews for this place, however, my experience was overall very positive at SVR. Perhaps my attitude is different because I've lived in places like LA and the Bay Area where you're expected to pay exorbitant rates for the "privilege" of receiving run-down, poorly maintained apartments in 'meh' areas without a quarter of the amenities that a place like South Valley Ranch offers. Here are a few things to consider: You'll get out what you put in with the staff. They are not unfair, they are not out to get you (as some other reviewers have claimed). I always found them to be kind and respectful to me whenever I interacted with them. I'm guessing that if you treat them with respect, you'll get the same back in the majority of situations. In terms of maintenance, I'd say they're on par with most large facilities. Our air conditioning wasn't working as things were heating up and they sent someone out ASAP - this is good because an A/C is a high priority issue. As for small things, usually, a maintenance person would arrive no later than 2 days, which for most issues is not unreasonable given the queue that maintenance staff usually have. The place is kept up considerably well, with fresh paint on the curbs, parking strips, and buildings. The new pool area and BBQs are a very nice touch with colorful pool lighting at night, nice lounge chairs, and a great gazebo structure for the community. I found myself striking up conversations with a good number of other folks there while hanging out at the pool and most people seemed pretty content there. Also, their new community center renovations are very clean and inviting. The gym, though not huge, is well maintained and gets the job done. One thing I liked especially about this complex, compared to other similar sized places I've lived, is that there's a genuine friendliness with residents who you pass by an interact with. You'll often see residents swing by each other's bottom floor patios in the AM engaged in conversation on their way to work or doing errands or whatever. This was refreshing to me and a stark contrast to indifferent apartment complexes I'd lived in before. Finally, the staff was very helpful and supportive of a personal family issue we experienced near the end of our lease and really went above and beyond to do all they could to assist us, especially when they were not required to. This says a lot about them as people in my opinion. I really appreciated my time there. For those that are simply looking for a conveniently located, nice complex for a competitive rental price, SVR will be a good choice. Those that are looking for a super high-end place without imperfections but who are reluctant to pay more, you should probably up your budget by a considerable amount. read more

Don't be fooled... They are like any other apartments and will keep raising the rent but will do nothing to replace crappy appliances in the apartment... I will start with a few pros.. flexible lease options, apartment is a decent size with big closet, staff is nice, pool area is nice, neighborhood is quiet for the most part... besides King Kong upstairs. Repairs done in timely matter. CONS...... assigned cover parking 2 buildings over, appliances old as hell, Dishwasher only got dishes wet.. when I brought it up... all they did was have maintenance man scrape all the hard water buildup and gunk off of it... and it still only got dishes wet... it didn't even dissolve cleaning pod, dog poop every where in complex, some type of insects in apartment because my dogs always had bites all over them... washing machine was so dirty when I moved in I had to buy cleaning solution and clean it. They are very cheap with repairs, I noticed in one room where they replaced a patch of carpet. Hopefully they have done away with that horrid green carpet. They paint was so thick and wet that I could not open any windows upon move in and half of the cupboards were difficult to open..On a final note... they like to make their own amendments to laws. I left a few pans in oven after I moved out.. They are suppose to hold left items for 30 days. When I contacted them before 30 days.. They said they no longer had the items.. So they either threw out my items or I'm assuming their staff wanted a very nice roasting pan. They gave me a lame excuse of why they didn't hold my items. I was a really good tenant, always paid on time, picked up after my dogs and throughly cleaned apartment after moving out. They could at least had common courtesy or human decency to call me about my left items.... read more

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When ConAm took over almost one year ago this place went dowhill...fast. Thankfully I was able to get out of my lease. The prices are ridiculous and I ended up renting a house for less than they wanted to bump my lease up to. So many bugs around the common areas and lack of upkeep has truly turned this place into a dump. It's really changed- as you can see from my previous review read more

Great service. Mona's is the best she supper helpful very encouraging and very reliable.

I have lived here for 4+ years everything was 24/7 which I liked because I worked grave and now they kick you out the pool gym before 10 ? Like what do you mean I should be aloud to come hangout in those areas for how much I pay on top of that they don't up keep on their pool its disgusting and murky constantly. read more

Car theft an issue. Repairs done quickly. Pool and jacuzzi closed a lot. Always in the summer. Office staff nice but not very effective. When Jeff left it all went bad. Water off a lot. Rent raises ridiculous. Some $600.00 a month at one point for a 2 bedroom. $200. On a 1 bedroom. Every 6 months after your first-year lease. The tenant above me with nonstop traffic around the clock had a dog that never stopped barking. It was left on the balcony all the time and any noise set him off barking. Management did nothing. One tenant walked around with his pants at his knees. Another ran around the complex screaming and blowing a horn while police were there again arresting someone. Management peaked through the blinds and did nothing. I moved out. Still nearly 1 year later they still email me community updates. The landscaping near the back was terrible. Grass dead, weeds and animal waste. It was nice of them to call me when a package for me was shipped there in error. Thank you for that. read more

My review is long overdue for this place. Most people that write reviews are unhappy. I write both. For starters, the location... everything is really close. Banks, restaurants, a mall, a Costco, the freeway and other things. We didn't live here long because we were in escrow. Lisa was absolutely amazing in tailoring to our needs. She was super patient with the changes that the escrow company made to our contract and adjust to our needs. The complex is clean and everyone around the building is very friendly. We got a two bedroom on the second floor that was spacious and had a washer and dryer in the unit. Big plus! The dog park was nice even though it was a bit muddy. We didn't experience the pool or jacuzzi because it was cold and we had a lot going on. Overall we were very blessed to have found this place. The only complaint I have is minimal. There is one person that works there that was kind of short and a bit rude. But it didn't take away from our amazing experience. I recommend this complex to all my friends, but make sure you ask for Lisa Hunt. She is the best! read more

We have lived here the last year and half. Only moving out because we are moving states. Very nice renovated apartments. The complex is clean office workers and nice. Best apartment we have lived in yet! read more

I love being woken up at 7:20am on a Saturday by the sound of the landscaping company operating an industrial woodchipper parked outside my building with no supervisor on site. The leasing office doesn't open until 9:00am, because the staff likes to sleep in on Saturdays. But that doesn't matter much since the community manager doesn't like to work weekends. Don't enjoy the symphony of a woodchipper echoing through the community? Don't worry, they'll regularly run leafblowers directly outside your windows too. read more

No thanks. I never pursed court because your companies lies and employees who don't care attitude would of drove me insane. So I'm paying my debt even though your staff member Jeff lied to me and treated me like I was stupid. I don't respect places that do that to me and never go back. That's why I moved out of state and if I ever do return will not think to use south valley ranch read more

*This is an edited Review* Samatha who was a manager of this place had called me up in order to exchange information. Apparently at this place, if they think your payment did not come through right on time, they will question you until things are proven. That is what happened to me, we did a money order and drop off during business hour, and somehow the payment did not come through on their end, so we got charged additional $20. My husband came in and told them that we did pay it through. He was being questioned until he demanded to bring out our receipt for that day, problem solved, but it was not a really pleasant experience. Also, maintenance of this place is very delayed. we were asking one of the office people to call up maintain in order to fix our cabinet, a month went by and nothing had changed until I talked to the manager directly. So if you are cool with that, then stay here. Recently they did renovate the pool, which is nice. However, the broken fence at the dog park is still not fixed... and remember we do pay rent to this place... It seems like this place could be improved a little more..since this place was claimed to be an "upscale community." read more

Unfortunately due to personal reasons I wasn't able to stay here long but it was a dream. Everything I ever wanted in an apartment. Quiet. Pretty. ALL my neighbors were amazing. Parking is great even if you have a party. The people who run it are so chill, you never have to worry about anything. This place is always full, you are lucky if you can get in. read more

Awful apartments! I lived here for approximately a year and experienced a disgusting apartment and even worse business management. There is a terrible roach problem. When we asked for them to spray numerous times they said they would but never did. The toilets in my unit constantly had black sludge on it after you flushed it no matter how many times it was cleaned. We always had problems with the appliances and garbage disposal and that would take forever to get fixed or swapped out. The pool is infested with roaches. One of the pools they have on site is closed and was never open the entire time I lived there. Before moving in I spoke to the lady who rented the apartment to us, we let her know that we were planning on buying a house and asked if breaking the lease would be possible. She said "Yes, all we require is 2 extra months rent after moving out." This was a very big contingency on our choice to move in. Well that lady left, she was no longer working there when we finally landed our house. So we went to the office because we finally landed a house and that's when the nightmare began. Apparently the new managers of the office were "owners" of the apartments. They refused to let us break our lease. Therefore we had to pay the remainder of our lease term and they were nasty about it the entire time. I refused to go in there to pay so my girlfriend did it because she would be much nicer than I was ever going to be to these crooks. I do realize now that I should have gotten this in writing but honestly the contract is very vague on this stance too. I write this review to save other people from what I experienced. I rarely write negative reviews but this one had to be done. read more

I've been at SVR for 15 years and have no problems whatsoever. Management is friendly and maintenance responds quickly as needed. I will probably go out feet first if nothing drastic happens................. read more

In the past five years or so, not once can I remember a time where I wasn't taken care of or felt like I didn't matter. The South Valley Ranch community is modern, attractive, and safe. Management and grounds staff are always polite and friendly. Jeff moved us in years ago and still taking care of us to this day. New updated fitness center as of last week. Pool and Jacuzzi hit the spot in the summer time! I like what they're providing and it's a good value. No reason to go anywhere else. Also depending how you see it, they're dog friendly which is a MUST for me. read more

Have lived here a little over a month and so far so good. haven't had any real reason to deal with management but the few passing we've had have been very polite. I do here the people above me from time to time but for the most part the whole area is very quite, there are lots of dogs but they hardly ever bark. A few bugs every once in a while but its the desert so what do you expect. the carpet and appliances are a little out dated but the property is kept up and everything is in working order. The area is pretty safe and there is a wonderful park across the street. All in all it well worth the money. read more

I love this place, Im a cancer patient and they helped me a lot , JEFF Is awesome always listen to us. I will miss this place. Thanks to all maintanance people specially Debbie. People with compassion. I never wrote a review but they deserve it for all their efforts. Thank you and God bless you Roxana read more

I lived here for a year and a half and I really regret moving. Nice staff and Jeff at the office is awesome. Super nice guy that always remembered my name. Loved running into the guy. They're quick to fix any issue, it's a clean place, lots of parking, right next to a park and the pool/grill area is really nice especially since they upgraded it. I loved living here and I would absolutely live here again. read more

Run. Seriously. When I moved here four years ago it was different owners and a wonderful place to live the first three years but that all changed when ConAm took over last fall. I went all winter without a heater, my oven hasn't worked since last November, the new security ConAm management hired is a joke, the glass in my window was broken last fall from a break-in (which happened in daylight while I was home with my child) and still hasn't been replaced. You have to make a appointment to speak with the manager, Gina, and she still doesn't want to see you. I have issues with my neighbor who smokes so much weed my whole apartment is full of smoke as well and management will not do anything, like really open a window or something, I have been told dozens of times ' Gina will give you a call back" yeah right. They let go all of the maintenance from before, which were actually good maintenance guys. There was a shooting at night outside the building right next door to me. I was asked by some random guy if my apartment was the one selling meth.... Um no, when I told the guy no his response was ' are you sure, I know it's one of these, do you know which one?" I'm am so glad my lease is coming up and we can get out of here. Crazy how down hill a place can go so quickly with bad management. read more

I have lived in several apartments in this complex over a five year period, as my needs have changed. Having lived in apartments for most of my life, I can honestly say the office staff is one of the friendliest and most helpful I have ever dealt with. My apartments have been clean and well appointed upon move-in, the grounds are well maintained, apartment maintenance, especially for essentials, is quick and properly handled. Living close to malls, supermarkets, restaurants, etc. is a plus, although the South Valley Ranch neighborhood itself is quiet and relatively safe. All in all, a good place to look for an apartment to meet your needs. read more

Reading some of these reviews and have to give a response or two. I have lived in same apartment for five years and have NEVER seen an ant let alone any type of roach. I will admit at one time the whole complex was very average but since new management took over approximately two years ago this place has become a whole new comfortable community. The grounds are well managed and landscaping looks great. Have only asked a few times for little maintenance issues with apartment and in each occasion my problem was solved very quickly. For the cost and the location I think this place is a gem. One last thing....... The office personnel are outstanding . Always have been respectful and polite to me. read more

I had live in this place last year and by far the BEST place i have ever lived in las vegas.. friendly staff specially JEFF and very nice neighbors.. clean and safe place. read more

Contrary to the other review, I found the neighborhood and the unit itself to be beautifully kept upon move in!!! Possible that those other residents were not the cleanest. Very quite area with lots of greenery (not so common in Vegas). New management is great and very helpful along with everyone else in the office! It is the responsibility of each tenant to understand the lease they sign, ask questions if not, and management upholding that seems like the proper way to run a business to me. All in all, I absolutely love living here and always recommend it to any friends I have that are moving! Thanks SVR! read more

I am writing this letter to you to let you know how fortunate and grateful I am that you have Jeff Fisher working for you. In September of 2016 I sent an email to South Valley Ranch advising I was a former tenant from 1999 to 2005 when I returned to my home state of Oklahoma. I advised that I was going to retire on December 15th and was very interested in returning to South Valley Ranch upon my retirement. During my time at South Valley Ranch, Jeff Fisher was Assistant Manager. That very afternoon I received a response from Jeff advising that he remembered me and was very happy to know that I wanted to return to South Valley Ranch. Jeff stayed in contact with me weekly letting me know the status of availability. When my apartment became available Jeff immediately called and emailed me the paperwork that needed to be signed and the names and numbers of the utility companies I would need to get in contact with. On the day of my leaving Oklahoma, December 16, I called Jeff to let him know I was on the road and would be in Henderson the next day. The following day I ran into bad weather and stayed in phone contact with him advising him of my locations. Later in the day Jeff called me to see where I was and if he thought I would be in Henderson before the office closed. At that time I wasn't sure if I would be arriving before the office closed. When I was approximately 30 minutes out of Henderson, I called Jeff to advise I would be late and could not get to SVR before the office closed. Knowing I was anxious to get off the road and into my apartment he advised me that he would wait for me. Jeff did not have to do that. He could have said he would see me the next day and gone home. When I arrived at the complex Jeff was waiting for me and welcomed me with such kindness and warmth. I will not forget this or his kindness. Knowing how tired I was he informed me that we could finish all the paperwork the next morning. I am 71 years of age and made the drive by myself and my two animals. I have been in the office a few times and it doesn't matter who walks in the door, Jeff always treats that person and all people with the greatest respect. Again, I cannot express enough how fortunate you are in having this kind man work for you and how lucky the residents at South Valley Ranch are to have him. read more

We lived at South Valley Ranch Apartments for 3 years and there was a period when it needed some maintenance, but with the new management things are turning around. Upgraded streets with new coating, swimming pool repairs, and the office has been re-modeled. The fitness center has some new equipment and new flooring. The maintenance team has been expanded and problems are taking less time to fix. A nice place to live; take the tour and see the changes. The rent is affordable. We did not leave because of South Valley Ranch, but for personal reasons. read more

I loved living here from 2011-2015. The apartment was so affordable and the pool/hot tub area and gym was great. The complex had really nice landscaping with people working on it all the time. The pool on weekends sometimes got crowded with kids, but during the week it was often empty and you can have it to yourself. There was a second hot tub on another spot on the property was never in operation. During these years, there was never toiletries in the gym bathroom so I brought my own (no big deal). Did not have a problem with insects, even considering that it's in the desert. It was a nice area off of Boulder Highway, very close to Costco and Galleria Mall. It was also close to a bird preserve and I loved watching the interesting birds fly by. Office staff was really great, especially Jeff. Overall, I would definitely recommend South Valley Ranch, its a nice, safe and affordable place to live! read more

If you are coming out to Nevada you have take a look at South Valley Ranch. I moved here from California less then a year ago. I have had the best experience ever!. Jeff, Laura and Samantha are by far the best team. From the very moment I decided to move here. Jeff did the transaction with over the phone. I described what I wanted sight unseen. When I arrived I had exactly what I wanted. Corner upstairs. Perfect! But the big thing was just recently my air went out I called at 11:30pm and a 1/2 hr later the maintenance was out and fixed my air right then and there. Who does That? South valley Ranch does. And for that reason is why they deserve a top rating. Forget the negative on here. I am a real resident and from day one here. I have no complaints. Oh ya one more very important thing. No bugs! I have not seen one bug ever! In my apartment. Huge deal. I highly recommend South Valley Ranch. Great community. Clean just redid the pool area , beautiful. 5 stars from me for sure. read more