Methodology IT - Methodology IT and Keith were recommended to me by my accounting firm via email. I…read moreemail Keith directly and asked him to call me and gave him my direct phone number. The next day Keith replied and said he will contact me soon. I did not hear back for a week and was in search of another IT company when Keith emailed me with a lot of information asking for remote access to my computers. This was the first red flag. This idiot doesn't even have time to make a phone call and wants to get a client without even talking on the phone. I asked him to call me and that I require to meet in person. It took over a month to setup a meeting in person to discuss the IT needs for my company. Keith did not even show up himself after telling me several times that he would be there. Instead he send a sub-par employee that took some information and said Keith will "email a quote". Well, it took another week to get a quote trying to charge over $200 per month per computer for support in addition to a VoIP service quote that I did not even request. I emailed him back and declined all services. A few minutes later I got a call from Keith begging to provide IT services. I told him I would think about it with the lower prices he offered on the phone and explained that I would be out of town for a month and when I returned I would let him know. Well, this moron took advantage of me being out of town and showed up to the office telling my staff that I signed a contract. Without my knowledge, he gave my staff a new phone number to call for IT services and changed my phone system to a new company and setup new phones in my office. I found out as I was boarding my flight back and saw emails emails form them demanding payment. I brought another IT company and was told they hav installed monitoring software on all my computers that will costs thousands of dollars to remove. Needless to say, law enforcement has been contacted and now federal investigators are involved. This is a warning to you. Avoid Methodology IT at all costs. They are very dishonest and will use any dishonest means necessary to get your service. By the way, all their other reviews are fake.

Finding reliable computer services is challenging and computer/IT related issues are frustrating. I…read moream not minimizing the review below, but in my experience, a lot of people think some software issues are a very simple fix when in reality, troubleshooting/repairing isn't a science. I work at a small business in Brentwood that falls into the "financial services" category, more or less. They've been using Parker Consulting for years and I started using them by default when I joined the firm. I'm thrilled with Parker. I've worked with other IT firms in the past that weren't nearly as diligent about responding to requests, ensuring critical data is backed up, and just being available. We have scheduled, weekly onsite visits but even when we've had emergencies, they've been able to assist me. I'm speaking about midnight website outages. Just today, our server was malfunctioning. We were down for about 20 minutes but they were able to get us back up and running without even coming onsite. Also, one of our execs just had a virus on his computer and lost 10 years worth of data. Everything was corrupted. It took over a weekend to get everything back to normal- they had to reinstall the operating system and then all the software programs then finally migrate all of his data (mail included) back onto the machine but they did it with nothing being lost. Doug/Terence/Keith/Ashley/Sean are all great to work with. They're responsive, polite, friendly and personable. They aren't condescending when you have a "dumb" computer issue. They're also a great resource for new software. We've gone to Keith many times for solutions to company problems and he's always had suggestions of new programs to try. Another benefit I've found in working with Parker Consulting is their ability to remote in and assist me with my computer troubles. Whether I've been home sick needing to remote into the server or at the office having issues with my print drivers, they've been able to remotely assist me which definitely speeds up the repair time because they don't need to battle LA traffic. I definitely recommend Parker Consulting. They've been really good to me.

English review first. Japanese version follows below…read more 日本語版は英語レビューの下にあります。 I am writing this review with great disappointment, as I had been a customer for approximately six years and would like to share my personal experience. I had relied on this business not only for my personal computers, but also for computers used at a company where I previously worked. Because of that, I trusted the owner and continued to use his services for many years. I am not an IT enthusiast, nor am I a gamer. I use my computer mainly for everyday tasks such as email, internet browsing, Word, and Excel. When it became necessary to replace my computer, I was recommended an older Mac running Linux Mint. During our discussions, I repeatedly heard negative comments about Microsoft and Apple, while Linux Mint was strongly promoted. However, I felt that more emphasis was placed on the advantages of Linux Mint than on understanding my actual needs and intended use. The following day, I spoke with the owner and told him that I intended to purchase the computer. During that conversation, I was informed for the first time that the screen had a yellow tint. Because of that, I said that I wanted to see the computer in person before making a final decision. However, when I arrived at the store, my data had already been transferred to the computer. Since I do not have a technical background, I felt uncomfortable deciding not to purchase a computer that already contained my personal data, so I went ahead with the purchase. After I started using the computer, I experienced several issues: * Frequent internet connection problems * A keyboard that did not function properly * Excessive heat from the computer (it became noticeably hot within about 10 minutes of startup, even when no applications were being used) When I reported the overheating issue, I was told that it was normal for the computer to get hot. When I explained that the keyboard was not functioning properly, I was told that the keyboard was "working." However, I did not consider the computer to be functioning normally for regular use. In addition, many files in my Documents folder were missing after the data transfer. I was told that the cause was the failure of my original computer. However, other data was transferred successfully, and as a result, I lost many document files from my Documents folder. The owner ultimately accepted the return of the computer. However, the data transfer fee became another point of disappointment. I was initially told that the fee would be reduced to $40 because I had been a long-time customer. After I returned the computer, I was charged $75 and told that the discount had only applied if I purchased the computer. What disappointed me most was not the computer itself, but the way the situation was handled afterward. Problems and mistakes can happen in any business. However, I did not feel that this situation was handled in a sincere or customer-focused manner. As someone who had trusted and used this business for many years, the experience was extremely disappointing. If you are considering purchasing a used computer, I strongly recommend carefully checking its condition and functionality before making a final decision. 約6年間お世話になってきたため、このようなレビューを書くことは大変残念ですが、私自身の経験を共有したいと思います。 個人用PCだけでなく、以前勤務していた会社で使用していたPCについても依頼したことがあり、信頼して長年利用していました。 私はITオタクでもなく、ゲームをするわけでもなく、主にメール、インターネット、ワードやエクセルなど一般的な用途でPCを利用しています。 今回、PCの買い替えが必要となり、店主から古いMacにLinux MintをインストールしたPCを勧められました。 商談中はMicrosoftやAppleについて否定的な説明を繰り返し受ける一方で、Linux Mintを強く勧められました。 しかし、私自身の利用目的や用途についての確認よりも、Linux Mint の利点の説明に重点が置かれているように感じました。 また、翌日、電話で購入の意思を伝えた後で、画面が黄色く変色していることを知らされました。 そのため、「実物を見てから最終的に購入するかどうかを決めたい」と伝えました。 ところが、お店へ行くと既に私のデータが移行されていました。 私は技術的な知識がないため、既に私の個人データが移行されてしまっている以上、そのPCを購入しないことに抵抗を感じ、そのまま購入しました。 その後使用を始めると、 ・インターネット接続が頻繁に切れる ・キーボードが正常に機能しない ・本体が非常に熱くなる（PCを立ち上げて全く使用していない状態にもかかわらず10分後に発熱） といった問題が発生しました。 本体の発熱症状について伝えた際には、「熱くなるのは普通」と説明されました。 また、キーボードについても、「正常に機能していない」と伝えましたが、「作動している」と説明されました。 しかし私としては、正常に使用できる状態とは感じられませんでした。 また、データ移行後にDocumentsフォルダ内の多くのファイルが失われていました。 店主からは元のPCの故障が原因と説明を受けましたが、他のデータは正常に移行されており、結果としてDocumentsフォルダ内の多くの文書ファイルを失うことになりました。 最終的に返品には応じてもらえましたが、データ移行料金については、当初「長年お世話になっているので40ドルでよい」と説明を受けていたにもかかわらず、返品後は「PCを購入することが前提だから」と75ドル請求されました。 私が最も残念に感じたのは、PCそのものの問題ではなく、その後の対応です。 失敗やトラブルは誰にでもあると思います。 しかし今回の一連のやり取りでは誠実な対応を感じることができず、長年利用してきた顧客として非常に残念でした。 中古PCを購入される場合は、購入前に実際の状態や動作状況を十分確認されることをお勧めします。

*My computer: HP 2016 Desktop…read more (became brand new computer performance) *Hard Disk: HD 1TB (HD had failure status, then changed to a SSD512GB) *OS: Windows 10 (became Win11) *Problem: Slow performance, then became a black screen, then had recovering problem due to inferior HD (partially broken) After a long vacation, my computer briefly worked, but then suddenly the screen turned black, leaving me with only the option of recovery. However, no matter how many times I tried to recover it, it didn't work. I reluctantly attempted to use the recovery USB I had downloaded earlier, but it still didn't succeed. Finally, on the second attempt, I was able to recover it. During the device check, it was revealed that there was a problem with the hard disk, and even if I managed to recover it, there was a possibility it would fail again soon. So, I Googled and searched for a Japanese computer technician. Eventually, I found Tony. After speaking with him on the phone, I felt he was very honest & friendly, and I decided to ask for his help. Throughout the process, he was very thorough, and he even pointed out common mistakes that a novice might make, such as unnecessary software and tasks that weren't needed. Since I had an 8-year-old computer and only wanted to use it for a few more years, I requested minimal work (he also recommended this way.) However, he did a fantastic job; he even cleaned my computer. He changed the HDD in my desktop and since he opened up my desktop cover, he also cleaned all other inside parts after he changed the Drive. When I picked it up, both the exterior and interior were very clean, and the desktop was running smoothly. His all works were very impressive, I was truly grateful for his help and completely satisfied. The initial diagnostic is free of charge, and his recommendation as well as his pricing were very reasonable, so I highly recommend him.

this is the third time I have tried to leave a positive review for this company - the service is…read moregreat, turn-around time really fast and their prices are excellent. YELP people: leave this review up for more than a week please....if you remove it again, I will wonder who is going to YELP on dubious Yelp practices.......

These guys have saved me in a crisis twice! Both times I was in a crunch to meet a huge job…read moredeadline and had computer failures. They recognized the urgency and were able to fix my computer issues within 24 hours, saving me from client disaster. They are easy to work with and very professional. Highly recommend ER and I will use them again. They service both Macs and PCs.

Our experience with Jobst Consulting has been Excellent…read more They were very professional, responsive, and proactive. We were in a situation that required extreme confidentially and support of well known executives. Jobst Consulting was able to come in and secure the network and retain all important data. We are so thrilled to know that we have a trusted IT consulting company that took care of our IT needs. I would highly recommend Jobst Consulting!

Peter Jobst and Jobst Consulting did all of the IT work for the film production company where I…read moreworked for almost seven years. They were a great asset to the company - affordable, fast, friendly and extremely knowledgable. Many times they were willing to go the extra mile to give personal attention when an issue arose and they dealt with it efficiently and professionally. Peter is a great guy and I would give my highest recommendation to Jobst Consulting for anyone in need of IT support.

Thanks a lot to Nadjib for assembling the system block in a short time, it's very convenient, I…read moredidn't have to go anywhere, they did everything quickly, at a low price. He took all my wishes into account (I got a computer with a price-quality ratio of 5+). I will come back in the future only to your service. I recommend everyone, professionalism and efficiency at the highest level !!!

I took a chance and called this company off of craigslist after my computer decided it would not…read morerun for more than 20 minutes at a time and had a ton of error messages. Within 40 minutes, Nagjib showed up and went to work. He said I might need a new video card and I didn't want to hear that. Instead of replacing the card we tried a different cord and changed the port, it worked! With crashes stopped, he went to work debugging and fixing the software issues. He was great. Price was fair too. Call them if you need good help fast.

Incredibly attentive to detail, and going the extra mile to make the customer happy. They shopped…read morefar and wide for hard to locate parts, and fix my laptop better than ever and even upgraded for free other items. I can't emphasize how much they care about getting the job done and making the customer happy.

I cannot speak highly enough of Paul. He is extremely knowledgeable, professional and kind. He…read morereally knows everything! You can tell that technology is a passion of his. After having 3 other companies out to help me with what I thought would be a simple fix. Connecting my printer to my computer. Ended up being a complete headache. I was thinking I was going to have to get a new computer and/or printer. Paul was my 4th company and attempt to help me. I wish I would have called him first. He figured out it was a network issue and my different devices were pulling different IP addresses, thus not being able to connect. He reconfigured everything and went in and labeled everything and showed me exactly what to do if I have any issues in the future. He also went above and beyond. I was never able to get my scanner to properly connect with my computer and he did that too! If you have any computer/ network issues. Do yourself a favor. Call Paul first. (Also, he is so reasonably priced. One of the companies before him charged me almost the same amount without being able to do anything!)

Review #837 2025-009…read more Parking: located behind shop off Marine Ave. between Sepulveda Blvd. & Oak Ave. to the west of Coast Music. Watch out for the steep entry (especially if your car rides low)! Dial Instant Printers is a local family-owned commercial printing & graphics company that provides traditional & new print technology with superb customer service & high quality work at competitive/budget-friendly prices. I first worked with Roger Martin, Owner, in 2024 for my managers' Lunar New Year card in the Year of the Dragon. My manager switched print shop but also one that they used before: Dial Printers in Manhattan Beach. We corresponded by emails & phone calls to execute 250 cards (family photo in the front with well wishes on the back) & 250 envelopes with the return address printed in the same font as the message. The original artwork was simple, & Roger provided feedback to elevate & execute my manager's vision, adding some oomph with red foil on the dragon & 2024 year on a heavier card stock without increasing the initial quote by much. Fast forward to 2025, I wasn't sure if the LNY family card would happen since I reminded my managers that Lunar New Year moved up a few weeks to late 01/2025. It was decided last weekend that they were going to design a card. What!?! Yikes!! The eldest daughter created this year's LNY card (Year of the Snake) & delivered it Monday night; this year's family pic was more casual than their professional photos in years past. I emailed & followed up with a call on T, 01/21 if it's remotely possible for Dial Printers to execute 250 cards & 250 envelopes (without the return address & no foil work) -- keep it simple & deliver by COB F, 01/24. According to Yelp, their hours are a straight 9-to-5, & we were texting past 9:00 PM. Roger & team were able to complete the job within 24-hours after my text approval. They probably didn't start production until W, 01/22 & I picked up the cards on Th, 01/23, around 11:00 AM. Wowza! There was leftover heavier card stock from another project that he upgraded this order for the same price! The LNY cards looked & felt more regal. Grateful for the early delivery, this gave me plenty of time to prep the cards for mailing the next day. However, it was too good to be true. Why? There was a slight shortage (~6%; 9 recipients without a card, including the extras count) so I was unable to send a handful of them. I immediately notified Roger Friday late afternoon, & asked if he can make-up the shortage by the LNY Eve. He was able to make-up the difference + extras (10 sets) for this printing glitch by the morning before Lunar New Year. I picked up the cards & envelopes shortage, & sent out the balance of the cards by late morning; the stamps will be postmarked before LNY. Yasss! This is important in Chinese custom: don't be late!! Yes, there was a minor hiccup; however, Dial Printers did everything they could to make up for their mistake. I've been cleaning up the file cabinets & found previous LNY cards... I can see the changes in design & card types, added details, & workmanship over the years. Under normal timing (7 - 10 business days lead time), there have been no errors, & Roger's been generous to pad the order with extra cards & envelopes. His prices are competitive & more than fair IMO, so the family returns annually to work with him. Dial Instant Printers has excellent service, delivering a quality product with a quick turnaround time at a very reasonable price. The only downside is there are no weekend hours, but Roger does a thorough job of keeping us posted on the production status & may deliver earlier than the anticipated date... that's what I call excellent customer service! Highly Recommended: For quality, affordable, & quick turnaround print jobs, look no further than Dial Instant Printers to execute your printing needs!

Roger is the best - TOP NOTCH Service - I had a project that had a lot of pressure and he guided me…read morein the right direction to execute it with kindness and professionalism. Took care of all the little details and didn't leave any stone unturned for what I needed getting done. Will come back here for anything printed - always.

Sam is awesome. Very friendly, professional and nice overall. He doesn't charge too much like other…read morerepair places do plus he answers ALL your questions fully. I would definetly go back if my laptop or anything would breakdown again or needs an upgrade.