horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

excellent experience with LA Wifi Guys!…read more I had a crappy security camera set up, and a failing doorbell cam and needed them replaced. Out of frustration, I was determined not to cheap out and dug into the options. Ubiquiti had a solid reputation for quality and reliability, so I went about finding someone who handled their products. Yelp was a great resource and I narrowed down my choices to LA Wifi Guys, as their information gave me the most confidence. Made an appointment and David came out. Really liked his approach. Honest and transparent and not hustling me for upsells. He described my options clearly and it was easy to decide what I wanted. Not cheap, but very fair considering the higher quality solution and more experienced installation. It actually cost notably less than my original set up, which was done 6 years ago and had less features and most of all turned out crappy. David gave me an estimate for parts delivery, which turned out to be exact, and we made the install appointment for the day after. He came in and was very polite, careful and steadfast. He also was great at explaining how to operate my new system. But most of all, weeks after the install, I am sooo happy with it! Really great setup with excellent user interface and excellent camera resolution. I've already shared videos and stills with the neighborhood (as we are having coyote issues), and it was so quick and easy to do. A+++ experience all around! Thank you so much, David!

AV helped me set up an upgraded system in my media room. Ivan came for the initial install and was…read moreso thorough and communicative. I really appreciate his patience with me. After the install, I had another issue that was purely user error. JC jumped on a call with me and walked me through what I needed to do. I highly recommend this company; they know what they're doing! - Very satisfied customer

Working with JC and Wired AV has been a major improvement from my previous experiences. They're…read morealways there when you need them and they install solutions that last. Really appreciate the professionalism and generosity.

We've used the guys from Kudox for more than 10 years and my only regret is that I didn't check…read moretheir website to realize all the services they offer- network installation, security cameras, smart home installation. As professional as they come- excellent communication, on time appointments, attention to smallest of details.

They charge $290 for a quote to install an EV charger which doesn't involve additional utility…read morepower, it will be applied to the cost of the installation IF I choose to have them do the work. To be clear, I loose the money if I do my due diligence and get multiple estimates to find the right company to do the job.

UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

Will was great to work with and knew exactly what we needed for our small restaurant.read more

Requested a specific service through yelp projects and Westside AV responded. Unlike other service…read moreproviders Will required a phone consultation. I spoke with him via phone and still he required more information to provide a quote. I let him know I had already received quotes from other companies via yelp and he said he was willing to match. We picked a day and I provided him my personal information. Then he could not do the date we decided on. Since I had already turned others away, I tried to work with Westside AV but Will denied every date including the following week. For someone with many requirements, the level of professionalism just isn't there.

Thx you much! Steve is an upfront person and knows his stuff. He came out and assessed the…read moresituation, and helped get my wifi up and running. Others wanted to replace routers before they even came out, which was not needed! Steve is knowledgeable with a fair price, not trying to upcharge. I would recommend Steve to my friends and family. Thx again

We had a sudden, unexpected home internet mess on our hands and I reached out to Steve at Roving…read moreTechnology more in hope than confidence. To my amazement, he came the same day, jumped right in, diagnosed the problem quickly, and when a part was missing, drove out and got it without hesitation. What could have been hours of frustration turned into a huge relief. More than that, it was genuinely comforting to know there's someone we can call who actually knows what they're doing and is willing to help until the job is done. Reliable, calm, generous with his time, and clearly skilled. We feel lucky to have found Steve and won't hesitate to call again. Highly recommend.

Just had Mendel and Steven work on adding lines to create a wired backhaul for my mesh network in…read morean old, difficult to work in home. They were completely awesome. The name is right on target: very friendly, professional, knowledgeable and skilled. Great at problem solving and working around issues with an older home with some, shall we say, strange construction choices. They ensured that everything was working perfectly before they started wrapping things up. Honest too. Got the work done faster than estimated, and Mendel was extremely transparent about charges and even reduced the bill accordingly. Made recommendations that would be quicker and save my family money, but shave hundreds off of his bill. I would enthusiastically recommend Friendly IT Pros to anyone that requires home or commercial networking support services. In short, flawless: no notes. These guys deserve your business.

As part of a major kitchen renovation, the contractor accidentally sawed through and shredded the…read moreIT "nerve center" of our house, namely a conduit carrying a bundle of many Ethernet cables that carry hardwired data throughout the house and serve as a backhaul for our wireless access points. The contractor had no clue how to fix this and we were left without reliable internet. After reaching out to many services, Mendel was first to respond. He perfectly understood the issue and offered to come immediately, early AM on a weekend no less, and at a VERY reasonable hourly rate. When he showed up, it was clear why he named his service "Friendly" as he's the nicest person I have met. He immediately identified the issues, involved me in the process, and managed within an hour (not all day as I had worried) fix everything. You can see it in my photo below. This was a total disaster, but to him it was a walk in the park. Mendel had a huge vehicle full of every imaginable IT gear as well. I wouldn't hesitate to call him again for residential OR business IT issues. He's incredible!

Awesome service! Dennis was able to quickly and professionally mount and setup an outdoor tv for…read moreme. TV was mounted to an outdoor stucco wall, Dennis was also able to help hide the cable. Couldn't be happier. Will always reach out for any AV or smart home services.

Dennis came by to install a motorized Mantle Mount over my fireplace. He was able to install this…read morevery heavy TV mount quickly and with great results. He was willing to make small adjustments to the TV tilt at my request and was very meticulous with cable management. Overall very impressed with his work. Thank you!