I just wanted to acknowledge the employees a Powersports for such professionalism and care. It…read moretruly is a pleasure to do business with this establishment. Everyone in the front is great. They really make you feel right at home and take their time in talking to us and answering any questions we may have. We never feel rushed and everyone is so helpful. Both Steve's in sales and finance are amazing. I love when I call their name and they both look. It's funny! Dave in parts is always so helpful with recommendations and ordering, and just helping us figure out what we need. Matt and Justin, who are the face of the shop as soon as you walk in, are always so friendly. They are also helpful in making recommendations for parts, as well as making it a smooth and quick process when checking us in to drop off bikes for service. My first experience with service was when I left my forks for repair. The service manager, Ted, personally handled that and did a great job. Yesterday we dropped off a bike to Tyler in the back and he was also very friendly and courteous. The staff at PS is the reason why when anyone asks me if I can recommend a shop to work on their bike I always recommend PS. And, if anyone says they are looking to buy a bike I bring them there. It's always a smooth process. We personally had a great experience buying our CBR, and the friends that we have taken there were also very pleased, and grateful for the recommendation. We will definitely continue to recommend people to PS. The staff there make it a great place to go to for all our motorcycle needs. I am always confident in the professionalism and care the employees provide, as well as the level of integrity put forth by everyone at PS. I have been to other shops in the past, but none like this one, which is why it has become our go-to place. Thank you PS! Also, their webpage is awesome. It's easy to navigate through the website to get info and/or see inventory.

A Deeply Disappointing Experience -- Lack of Price Transparency…read more I brought my 2018 Honda Goldwing to Powersports of Palm Beach for a routine radiator flush, a service I have had performed there before. Prior to scheduling, I called the Service Department directly and was quoted a total cost of $200-$250 for the work. My appointment was confirmed for June 19, 2026. Upon arrival, staff appeared unprepared for my visit despite the confirmed appointment, but proceeded to take the motorcycle in for service. Before work began, I asked for a verbal estimate and was told the job would require approximately two hours of labor -- consistent with the phone quote, so I authorized the service. When I returned four hours later, I was presented with a bill for $672.40 -- nearly three times the original quote. When I questioned the discrepancy, the Service Representative's only explanation was, "I told you it was about two hours of labor." At no point during our conversation, either by phone or in person, was I informed that the shop's labor rate was $185.00 per hour. Had this figure been disclosed upfront, I would have declined the service and completed the flush myself. This experience represents a significant failure in price transparency and customer communication. A verbal quote that turns out to be less than half the final invoice is not a minor miscommunication -- it is a serious breach of trust. Having reviewed other customer feedback for this location, I've found similar accounts of undisclosed labor rates and inflated final bills, which suggests this is not an isolated incident but a pattern of business practice. Despite being a longtime, repeat customer, I will not be returning to this location, and I would strongly encourage other riders to obtain a detailed, written estimate -- including the hourly labor rate -- before authorizing any work here.

The people that work in this business are amazing and they go above & beyond, in helping you get…read morethe parts u need for your motorcycle. So often people think that you "HAVE to GO".. to Harley Davidson, to get Motorcycle parts; Not true..U can go to MANIC CYCLE, get the parts u need for your HARLEY DAVIDSON MOTORCYCLE, And get GREAT SERVICE, also! GREAT SERVICE, GREAT PRICES, GREAT COMMUNICATION..So give them a call, U won't be disappointed!

I ordered a chain/sprocket kit combo through them about 2-3mo ago. The chain broke last weekend and…read moreI went on the Vortex website to order the supporting chain for the full kit they supposedly ordered. After the chain was put on I noticed the thickness was substantially different compared to the one they put on originally a few months ago. On-top of that, the chain they put on had a master link... for a liter bike. The chain I ordered myself from the same kit they supposedly got had to be riveted in, unlike the master link from whatever chain they put on. My guess is they did order the Vortex sprocket combo ONLY. And threw on whatever cheap bs they had lying around or ordered some cheap bs. The chain that broke and was put on by them was 100% not rated for 1000cc. $600 for a pos chain and a sprocket conversion (i dropped front sprocket teeth count) Without the proper chain to support the conversion. Avoid at all cost

Took three trips always broke down leaving his shop. At least twice broke down 1000 ft from shop…read more Cost $800/never ran right. Dangerous fuel delivery to the carberator, pisses, spits, backfires and bucks light a bronco buster. Never Again.

**10/04/19- I came back to get my 40k service and these guys at Steel Knuckles took care of me just…read morelike they did on my first visit. As soon as I reached out to them, they told me to just bring her in. No booking an appt a week or 2 out or ripping me off for extra crap. For that I'm grateful. When I bright my bike in, David started working on it immediately and my keys were back hanging from my belt loop and kickstand up within an hour or so. Don't waste your time calling around to other local shops or dealerships. Skip the bs and just bring your bike to these guys! ** I moved back into the area and needed a solid local shop to take my Harley for service and repair. Steel Knuckle has great reviews so I gave them a go. I spoke with David by phone and he was able to call me back within an hour with a quote on a rear tire. SK's prices are waaaay more competitive than going to the HD Dealership (but that's just a given, as HD has no problem giving it to you right where the sun don't shine every time). They're also a little cheaper than the other local shops that I called. My tire was ordered the same day that I spoke to David, and 2 days later I was in the shop having it put on. This shop is great. They clearly do a lot of work for the bikers in the Palm Beach area, as There were all kinds of rides inside. Some of the customs and paint jobs in that place are bad ass! All the guys were chill and super cool to chat with while I waited for my bike. I was back on the road within an hour of arriving. I will definitely be bringing my bike to these guys for my servicing and repair needs. Thanks to all of you for taking care of my girl.

If you are looking for a great motorcycle shop to work on your Harley Davidson, then look no…read morefurther. Steel Knuckle Customs is a shop that stands behind their work with Integrity & Honesty. I would Highly Recommend them for your next Pit Stop. Ride Safe & God Bless Allen G. Preacher

I will say these guys will not rip you off, but they will treat you with no respect if you're a…read morewoman. I know what I'm talking about and they didn't appreciate that. They were wrong and when I simply told them what the situation was, he said don't give me attitude. Not very good business etiquette. These guys are chauvinist.

A+ service, followup, clear mechanic communication and expertise all around. Fast, effective. A+…read morealways

Excellent quality at fair prices, can't ask for much more than this. Unlike many of the local tire…read moreplaces, they will mount wheels on used tires. They also will not scratch or damage your wheels like local tire places. Highly recommend for people with higher end vehicles who are anal about the vehicle's appearance. Matt R. September 2016

Came here to get struts shocks installed. They ordered me lower control arms to get installed as…read morewell. Ordered non-oem control arms when I asked for OEM parts. Now having shaking from the cheap parts that didn't fit - and hobbled together with washers. On top of that they left a ton of bolts inside the engine bay and a pair of pliers they claimed werent theirs. Maybe this place is decent for tires and alignment, but I wouldn't recommend any automotive work done here if you want it done correctly the first time. My car drives worse than when I initially brought it in.

My husband was in the market for a motorcycle when he stumbled upon Reaper Cycles during his online…read moresearch. From the start their site had great photos of their inventory and even walk around videos pointing out everything on their bikes, including any flaws they discovered. The pricing on their bikes is fair with no haggling, no add on dealer fees, and no BS. My husband was able to communicate with Martin (the owner) via text to get additional info and photos prior to going to check the bikes out. Everything from first inspection, to test drive, to purchasing paperwork went super smooth. Even the licensing was done right there. If you are looking for a great bike at a fair price, give Martin and his team a call or visit their website as they are constantly updating their inventory.

I Purchased a 2009 Street Bob a Couple Months Ago, Reaper Cycles Boynton Beach! I Started Looking…read moreagain Buying a Bike and Riding! Had Meetings at Alligator Allay, West Palm Harley Davidson. The Way I Was Spoken To, Treated, Very Un Professional! I Found Reaper Cycles on Web Site! Had Meetings on The Phone and Face to Face! The Way I Was Treated From The People Working at Reaper Cycles are Very Respectful. Professional , Told The Truth in Every Conversation! I Made The Correct Choice My Decision Purchase Harley Davidson 2009 Street Bob From Reaper Cycles ! I Highly Recommend People Check Out Reaper Cycles! Awesome Place! Great People!

Toby went above and beyond the call of duty to find the right bike for me. Tony and Heather made…read morethe transaction as quick and easy as possible! In and out in no time. They even threw in a new set of tires and Toby gave us a backrest for my wife. These are really good,honest people. I highly recommend!!

Very knowledgeable and experienced staff. Highly recommended!!!!! convenient locationread more