Absolutely horrendous service department! They are unresponsive and then negative when you do reach them . The actual appt is even worse. They are dishonest and useless. Stay away! read more

Customer service and integrity. What kind of dealership recommends worn tires be replaced, then swaps out 4 OEM Pirelli all-seasons with 4 Goodyear summer tires? In the Fall?In New England??? Find another dealer, no matter how far away they are. read more

Went there checkbook in hand to buy a used Audi Q7. My wife and I drover it with salesperson John and all seemed well. We had done our homework, knew what our trade was worth and were satisfied with the asking price of the vehicle. I went back with said checkbook and sat with John. He lowballed my trade in and had zero interest in moving either the price of the car or the trade in. ZERO. He undercut my trade in by $1500 and when I asked if he wanted to hear my counter offer he said it didn't matter, he wasn't moving. $1500 is not a large gap but his complete dis interest and unwillingness to hear an offer had me packing up my stuff and leaving. If you're serious about buying a car you won't find a less serious place to have your time wasted. I immediately drove to Audi Westwood and bought a better one because they actually wanted to sell me something. It was nice to feel like a customer and not an annoyance to an entitled salesman. I spent way more money in Westwood and was happy to do it. Big mistake.... BIG. read more

Excellent experience at Land Rover Rockland service center ! I appreciate the expertise of service technicians who understand the complex systems of Land Rover vehicles. I had a 5 star experience with Mark as my service advisor and Stephanie as my service coordinator! They were attentive, communicative, and went above + beyond while being very pleasant to work with! Thank you! read more

I post this to provide folks with an expectation. The service department is extremely difficult to reach. They kept my car for general service maintenance for five days without offering a loaner vehicle. They provided no clear explanation for the length of time to service except they've been busy. Originally they told me it would be the next day. I could not reach my original input service coordinator as he left sick for an afternoon. it was difficult for the other service coordinators to access my car's status since he wasn't available. I have had eight vehicles in the past from various dealers and this experience was unbelievable. I kept my hopes that each day I would get a clearer response. Unfortunately, my suggestion would be to take your car for service to another landrover service dealer. read more

With the help of my service advisor Mark of Rockland every thing when great with 80000 mile service. 5 star.

My fiancé and I arrived here ready to make a purchase on a used 2016 Mini Cooper Countryman S All4. A MINI at a Land Rover dealer? Sure, why not? People trade in all sorts of cars and trucks. This one happens to be at a Land Rover dealer. The car was everything that she wanted and priced well within our budget. So we drove 1.5 hours to this dealership, all ready to make it happen. We did our homework, had financing pre-arranged at 3.1% APR. We also had one offer from a local dealer in our 2014 Mini Cooper Countryman FWD with 80,000 miles on it. The offer was $6600 that is within a reasonable number according to KBB and Carfax. We arrived and spoke to Jhul, our contact. He introduced us to a sales guy, Melvin who sat us down to go over the details. The price we arrived for the ALL4 was $16500, plus tax, title and registration. A few hundred dollars less than the advertised price. However, their "appraisal" for our 2014 Mini was $4,750. He took the loan information, and called BMW finance to get a pay-off amount, and then comes back with a low ball offer. We are not about to give away close to $2000 so you can make a quick profit. Why don't you give us a reasonable offer? I recommend everyone to get your used car appraised before speaking to any dealers. So, we quickly said no thank you to this offer. Then, we worked out the rest of numbers. We agreed to the final numbers and ready to proceed. Then, the trouble started. We sat down with the "finance manager" to finalize the deal. First, she had the old price of $16,689 on the sales agreement. That had to be corrected. She also still had the trade in on the sales agreement, when we explicitly said no to their offer. On top of that, an additional $289 "vehicle prep fee" appears that was not part of the worksheet. This is on top of $198 "doc fee" that we agreed to. Then, she told us that they will not register the car in RI. This was after our bank called the dealership on previous day to confirm that they will do so. I asked her why; she said that is because we are not financing the car through the dealership. Typically, dealers make money when they resell loans. Either through the spread on APR between what the bank is able to give you, and the what the dealership will re-sell the loans. That spread is paid to the dealership as a mark up. Now that they are not going to make this money, they wanted other ways to make more money. I asked for a true breakdown of all the fees, but that included $135 registration fee. Wait, didn't you just tell me that you will not go to RI DMV and register the car? So you want me yo pay you $135 and to the RI DMV. Essentially paying the registration fee twice. Why charge me the fee if you are not going to perform the service? Finally, we were so fed up and ready to leave, the manager comes in and told us that the doc fee has always been $489. What? We are really "out of here" at this point. Either the sales people need better training on the fees, or they are happy to tell bogus numbers. Every time we had a question, the manager has to be consulted. No transparency at all. The bottom line is this. This is the type of classic bait and switch dealership that gave rise to Carvana and Vroom. This is why people loathe car dealers. I never thought I would encounter one, after a very pleasant, transparent and easy transaction on my "new to me" 2016 Dodge RAM 1500 Big Horn I purchased two weeks ago from a family owned Saybrook Auto Barn. This Land Rover dealer is a part of a mega dealer group. Something positive to be said for dealing with a smaller family owned dealer, like Saybrook Auto barn. While the price and the car was attractive on the MINI, the whole bait and switch experience completely turned us off. We will be taking our business elsewhere for sure. I wonder how many people get duped into this age old sales tactics. Pardon us for troubling you folks for 2 hours at your posh Land Rover dealership. We can easily afford a brand new $30K, $40K, $50K cars. But we are frugal and save money for something else. I guess we do not deserve transparency at this price range at a luxury car dealership. How disappointing. read more

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Typical car dealer bs and won't honor prices. Increased price 3 time in a week and to get your attention and then wont honor price. Not good business at all. Have pic to back this all up but won't let me add it. read more

Land Rover Rockland - This is proof of the game - Car Dealers Near Me - Rockland, Massachusetts

I went here once for service on a Defender. Had an appointment. They told me two hours for an oil change and inspection. 4 hours later they still weren't done and then gave me attitude when I expressed displeasure after having to wait so long. The service rep then told me, 'If you've waited 4 hours, then you can wait another 45 minutes'. Let me put it this way.... If my vehicle ever breaks down in front of this dealership I will have it towed to Norwood to have it fixed. This dealership offers the absolute worst customer service I have ever experienced in my entire life and they treat you like trash. Never again! Never, ever, ever! read more

My X5 is in the shop so I drove into this dealership in a Hertz rental -- a bright red Dodge Ram. Folks can claim that high brow places/ dealerships refrain from judgement but let's be real -- it exists. In fact, being that my truck stood out so much, and I was wearing a hooded sweatshirt (old Georgetown Medicine had they looked), not a single person assisted me as I stood in the lobby for 10 minutes and spent another 10 minutes just outside the front door in an effort to flag down a salesperson. It was crystal clear who was busy and who was being avoidant. When I feel I'm not being serviced correctly, as any reasonable person should expect to be, I become astutely aware of everything happening in my peripheral to then address the situation. Calling on a manager, business owner, et is sometimes warranted -/ heck, take my criticism and share with your staff so maybe a change is made..right? No. Out of 9 employees that looked me directly in the eye, perhaps 6 in sales either at their desk or walking by me, no one spoke to me. Normally I would flag someone down and demand attention, however here I was grossed out that I had been mapped and tagged as someone that likely didn't fall into what they consider a "buyer" -- so best avoid them to the point the entire staff looks foolish I suppose. It's called courtesy 101, salesmanship 101, customer service 101. These are basics. Pretentiousness, when shown by a service provider, is absolutely unacceptable. And to be clear, I'm the antithesis of a social justice warrior, however I'm over 40 yrs old and regardless of my social status I deserve respect. So I'll just go back to Herb Chambers BMW in Boston for my 4th purchase, another X5 or try out the X7. Or, I'll go to another Land Rover dealership. Or Carvana? Just do the whole thing online. And to whomever reads reads this and wants to make amends to ultimately have my review removed -- I don't have the care nor time to speak with you. Having spent 2 hours of my time and as an owner of an advertising agency, I know precisely how to put my valuable time to use. Good luck selling cars and try to treat everyone equally because if you do you're sales might spike 100% in Q2. It's all about the customer (or prospect). read more

Rob - the car sat there for 1.5 hours before anyone even took it back for service. There wasn't a delay for inspection stickers, they decided to go do that before the oil change, because there was only 1 tech working. After the inspection sticker was done, they completed the oil change. End to end the appointment took just over 3 hours read more

The service department has got to do better . I dropped off my car Dec 12th , 2022 , exactly a month from today . My range sport is a Diesel engine and the " quality fluid " light came on . When this light pops up , you have a certain amount of miles you can drive the car before it doesn't turn on anymore unless the problem is fixed . I had no choice to bring the car in to my closest Range Rover ( Hanover ) . When I dropped the car , I wasn't told , hey we may not get to you for a month or two or hey we suggest you take it to another location because we don't have the man power to get it done . There wasn't even a. Suggestion to put me on a rental list just incase . I don't know any other dealer that can keep someone's car for over a month and not even lend them a rental . I am a mom of 3 young children and 8 months pregnant . I have been missing appointments , my Husband has had to misswork , all to get through this passed month With one car . The worst part about all this, I am only waiting for the diagnostic! I don't even know what's exactly wrong OR how long it will take to fix it . They put me on the list last week to get a rental for February 3rd!!! So I have a whole month ahead of me with no car , paying 2 months of a car payment for a car I don't have . This is just a head up , don't bring your car here , travel somewhere else who can prioritize your situation better . read more

Great service friendly sales people no fake sales tactics. You don't feel like you're getting scammed like at other dealers. This was my first time buying a car with them and I would definitely go back. read more

Worse dealership on the northeast, service department is the worse , parts will be ordered and used on someone else's car , and never get a call back from them , and this is after waiting 3 months , so par on back order again , poor customer service , don't buy or service with this dealership read more

I had brake issues with my LR, the total estimate was $12K for everything (LR Hanover). Just to get it back on the road was estimated at $9K. We sought other non-LR help and for just $3k we had our LR fixed. Unless you're on warranty, DON'T GO to a LR dealership!!! read more

terrible. booked yes drive, with some complete moron called Jehwl "or something like that. couldn't find the vehicle, passed us off to someone called John who couldnt tell the difference between a 2 and 4 door car. missed opportunity for you ! more fool the owners and Land Rover for entrusting this deals to represent them. 2 miles down the road and purchased an Audi. now that place was service. audi of norwell awesome read more

I can't say enough about my great experience at Hanover. I searched the states for a particular car, and they had it. From the start, Bruce was pleasant, great customer service, and he stayed involved. He passed me off to Jhul, who kept the excellent service up. Since I was purchasing the 2020 vehicle sight unseen, they had the most pleasant tech savvy guy FT me to give a detailed virtue tour, reviewing all the specs. I had it shipped, and they stayed involved, and followed up after weeks of me having my dream car. Thank you Hanover team!! read more

BUYER BEWARE!! Dealership severely damaged my vehicle and told me to leave when I began questioning the damage! Mind you, they have had my car since September. It doesn't stop there. They misdiagnosed and made repairs that failed to fix the problem and want me to pay more money for them to keep guessing until they figure it out. I already paid for a diagnosis and it doesn't make sense that they would replace a part based on that diagnosis yet the problem still persists. I requested that they hold on to the orginal coopling pump which I was told needed to be replaced in order to fix the issue I was having and after spending nearly $1k on this pump, of course, it didn't fix the problem. When I asked to see the original pump they said: "no, we probably got rid of it." Fortunately, I made this request via email so there is a record of it. I wish I could post the video of the head service manager refusing to answer any of my questions regarding the damage caused to my vehicle while in their possession. As soon as I get home I will put the video on YouTube and update this post with a link so you can see for yourself how arrogant and rude this man is. I have spent nearly ten thousand dollars at this dealership over the past 3 years or so. To be taken advantage of and treated with such disrespect is a feeling I don't wish on anyone! I feel robbed. read more

Land Rover Rockland - Tire pressure light wasn't on when I dropped off the vehicle. They are refuse to answer my questions about how/why this happened - Car Dealers Near Me - Rockland, Massachusetts

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They're NOT service oriented unless you bought the vehicle from them. I e been trying to be a customer for many years to no avail. The Hyannis Store is actually worst. read more

Absolutely unacceptable customer service from Land Rover Hanover in MA! My husband and I are looking for a small size SUVs for me. We test drove cars from BMW, Audi, and Lexus last weekend, there were some nice cars but haven't found "the one yet". This weekend we plan to test drive Range Rover, Mercedes and Volvo. This afternoon I was looking forward to test drive the Range Rover Evoque. I did a lot of research and was certain this is the car for me. We drove to Land Rover in Hanover - it was rainy and there were no customers in the dealership except me and my husband. We walked into the dealership, no one greet us. Nada. We stood there for good several minutes. All the salesman seems to be too busy chatting with each other. My husband finally said "Hello, we're looking for a small size SUV and would like to test drive the Evoque." A salesman finally came up to us and said "Ok, this is a $50k car, are you sure this car is in your price range?" --- My husband answered him nicely that "Yes we are". But I was thinking "Excuse me?? ALL the cars we test drove were at or higher than $50k. I wouldn't be looking at cars at this price range unless we intend to buy one." Is this how Land Rover greet their customer?? Totally rude and unacceptable. OK, we test drove the Evoque, as much as I hate the customer service, I really like the car, even more than the Q5. We went back to the dealer and that salesman had no intention to sale us the car, he did not invite us back to his desk, he just left us in the lobby. He did not even ask for our name or contact information. I had to ask him "I like the car, can we talk about options and price?" --- Then, finally we sat down and I asked him for his name. Craig Schuman, he said he's a 'silver' salesman and that he's been working at this dealer for 10+ years and how great he is... I want to throw up. Anyway, I told him I wanted an Evoque in white, premium with navigation, black leather interior, cold weather and park assist package -- he said don't have any in stock. He only has one 2014, with a lighter color interior. We took a look at that car. Nope...I still prefer the black. Craig pretty much said "Come back when you decide to buy" --- Again, are you serious? It is a 2014 Evoque, you could have easily asked us to build one ON THE SPOT. But no.... Nothing. My husband and I decided to leave. Land Rover Hanover does NOT want our business....Fine. We'll buy our car elsewhere. I told my sister this story, she said she was going to look at Land Rover but after my experience, she'll look at Lexus instead. And I will also tell my friends and family about my experience at Land Rover Hanover. I love the Evoque...but for sure I won't buy my car here. read more

Good experience actually buying a hard to find, newly released diesel suv. Very straightforward buying experience from sales rep Craig. The high level of service ended with the sale! Had a few minor issues setting up the systems in the new car and a minor issue with one items installed by the dealership. Despite numerous attempts to resolve this issues including contacting Land Rover NA, Craig couldn't be reached. Several days later, I receive a short and curt email asking how he could help. You'd like to think a new customer who just bought one of your cars would receive a courtesy call and maybe even a return call instead of being ignored, but maybe that's just me and my expectations are too high. I went to this dealership to get the actual SUV I wanted versus waiting 3-4 months at another dealership. Incredibly happy with the car and glad to have found it at the Hanover sales office. That said, don't expect high levels of customer service after the actual sale, it just doesn't exist. I've moved my small matters to Herb Chambers LR, they clearly wanted to help resolve the issues and wanted to make sure I was fully satisfied included helping me understand how some of the technology in the new car works. That's a lot more than I can say for Hanover LR and Craig. I've been a long term Herb Chambers customer. Would have saved myself a lot of time and aggravation just waiting out the order time versus dealing with a LR dealership that simply wants to sell cars and focuses on the transaction. read more

If you love Land Rovers, you are in the right place. I have been a client and friend of this dealership for almost 20 years. The Land Rover Heritage is alive and well in Hanover. Go there and you will find a dealership with a fantastic group of professional sales and service team members. From the honest, thoughtful and committed talent made up of everyone in the service crew complemented by Joe, Tom, Kristen, Josh, Jessie, John and others, -- to a very capable and knowledgeable sales team led by Michael and Dave and including Glenn, Bruce, Adam and others to the receptionists and support staff made up of Diane and others-- you will always feel welcome and you feel like you are always in the right place. If you own a Land Rover, are thinking about purchasing a Rover, or your Rover needs service, go to Hanover. Rover friends don't let Rover friends go anywhere else. I will forever be a patron and fan of Hanover Land Rover! Signed HLR's loyal friend and customer, Derek Davis, Milton, Massachusetts read more

I can only tell you of my experience here as a customer who bought his LR2 from another dealership and had it serviced here. First off I bough an extended warranty through Ford, which this Land Rover dealership honored all the way until it expired and that was unexpected! Secondly even though I own the entry level Land Rover, they treat you like own the high end Range Rover no matter what. I have always been treated with such courtesy by everyone in this dealership from the service department to the sales department. Rachel is by far my favorite person and I always ask to talk to her when I set up my service. Tom is usually the guy who helps me through services and has always helped me out. Third I would usually need a ride to the train and they were always accommodating in dropping me off and picking me up. Fourth and probably the most important is that this service center in this dealership is HONEST. How do I know you ask? I was referred to another dealership(Peabody) and individual shop(Southie) in between services and neither provided excellent service nor were they honest when it came to reccomending services to be done based on wear. I had the Hanover dealership check what the other shops said and they were completely wrong when it came to brake usage and other servicable issues. I might pay more than at an individual mom and pops shop but I get the peace of mind that I won't be ripped off and the job is done right. Nobody likes feeling cheated. read more

The Best place to buy your Land or Range Rover. It was so EASY!!!!!! I had spent so much time at other dealers with going back and forth with my trade in price and price of the new vehicle. When I called Mellyssa Coutinho, she easy to talk to on the phone and extremely knowledgable. She worked really fast on getting me the best price on my Trade in vehicle,,Which SHE DID. Then I thought I would have a black Land Rover when in fact I really wanted a white one. The Black was priced where I needed to be at. Mellyssa Coutinho worked on getting exactly the car I wanted for the price I needed to be at. She did all this with in 24hrs.. No hassling NO stress, NO waiting. She called me to remind me to come in for my inspection sticker, even after the deal was done. That is great service!!!! I would Recommend her to any of my family members and friends in minute. They took care of everything for me. Everyone I have met have been extremely helpful. No pressure and relaxing environment. Love it!!!!!! read more

Awful!! my wife works at cape cod hospital in Hyannis, and we purchased a just off the boat Defender 110 in 2020. The dealership since closed in Hyannis so we needed to use the nearest Land Rover dealer, Hanover. We had piece fly off the 110 on the highway. The piece that flew off was on the driver side, windshield the goes from the hood to the roof. The said they ordered the piece, it arrived and they had to paint it to match, schedlued an appointment, dropped off the whole day, went to pick up. and if you read the other reviews, do you think it was of course not. called to make another appointment and now they can't find the piece. they said they would order a new one and call us when it arrives to schedule. did we get a call? Nope. every couple of months I would call explain the situation, and the same answer "let me look into it and call you back" and yep no call back. this has been over a year. so even though this was covered under warranty, and even though as you might imagine, i am a just a land rover owner and not a Hanover service manager, I went online, ordered the piece, took to Microblend in Plymouth to have painted and installed. Not that difficult, unless you are in the service department at Land Rover Hanover. And I look forward to Brianna's response saying that she is sorry I had that experience as they take customer service as a top priority. But instead of responding on yelp, she should spend her time making sure the service department does its job. read more

The best place to buy Range Rover. It was super easy!!! I had spent so much time at other dealers going back and forth with my trade in price and price for new car. When I called Land Rover Hanover I talked to Mike Feit (general sales manager), he was super easy to talk to on the phone and extremely knowledgeable. Next day I went to the dealership he worked really fast on getting me the best price on my trade in vehicle and offered me best price on new Range Rover Evoque 2016. Nick Koulopoulos in sales helped with all the paperwork he was very nice and super fast. They did all this with in 24 hours. NO hassle NO stress NO waiting. I walked out with my new car the same day, they did inspection sticker for me as well. That is great service!!! I would recommend this dealership to my family and friends. They took care of everything for me everyone was very nice overall experience was perfect. Thank you to Mike and Nick read more

Customer service is horrible to say the least. If you want an absolute headache and bad experience this is your dealer.

I would highly recommend Bruce Hughes at Range Rover of Hanover. After speaking with him on the phone once, he called me back 2 days later and found me a loaner vehicle I wanted at a great rate. If you want an experienced salesperson without feeling pressured, ask for Bruce. read more

Went to Land Rover Hanover today to buy a car. The dealership is really small and unintimidating. We were greeted by a warm, friendly receptionist and were immediately made to feel welcome and comfortable. The sales team was super helpful and not at all pushy. They have a fantastic selection to choose from and made my purchase seamless. I couldn't imagine having a better car buying experience! read more

Worst experience ever!!!!! I talked to Craig Shumer over the phone about purchasing a Suv from there he told me what I needed to purchase a car told him I would be there the next day to look at the suv and purchase one when I got there he told me that I had to own a home to purchase a car there and also had to see me to see if I could purchase a car therewith I think is discriminating.. read more

Wow!!! What a great experience. I was stuck (or at least, thought I was) in a Mercedes Benz lease with just about two years to go. I've always loved the Range Rover Sports but thought they would be out of my price range. I called in to Land Rover to inquire about a potential lease and discuss my current situation. I spoke to the GM who was very helpful and offered a few different solutions. About a week later, I visited the dealership and fell in love with the Range Rover Sport after I took it for a test drive. To make a long story short, Rover was able to take care of my current Mercedes Lease Obligation (nightmare) and get me into a new sport while keeping the monthly payment in the ballpark and not stretching the term out to a ridiculous point. Everyone at the dealership including the Sales Consultant Tim, Mike the General Manager and even the owner who took the time to meet me during my visit was a pleasure to work with. I highly recommend Rover of Hanover. If you feel stuck in a lease or think you are in a difficult situation however have interest in a Rover, at least reach out to Mike or Tim to see what they can come up with. This was by far the best buying experience I have ever had and couldn't be happy with the new Rover! P.S. Have them take you out on the rock course when you are there. That alone is worth the visit! read more

Purchased my Land Rover here and every time I need something fixed they come and drop off a loner car and pick it up when my car is ready. Very friendly staff lead by Rachel, I've had really good experiences with this dealership. read more

Very pleased, you never see a car dealership go above and beyond, and this one did. Most pleasant experience I've had at a dealership. Happily surprised read more

Had the pleasure of working with Craig S. He was wonderful! Kind, professional, courteous, patient and knowledgeable- everything you could ask for when making purchase such as this. Love my car & the dealership we chose to work with. Thank you again! read more

Absolutely the worst customer service known to man. I can't say enough bad things about Hanover Land Rover. Terrible experience. Will never buy Land Rover again specifically because of this location. read more

Only because I'm a guarded optimist do I hold onto my fifth star! Anthony Elliot has been my salesperson, and as he says, my now-and-future advocate, at Range Rover /Land Rover. Unparalleled manners aside, he's made it his business to get me into the vehicle that meets my needs, not just my wants. He strives to send each customer off feeling accommodated, and with an experience they can be proud of..not one shrouded in doubt like many of us do at dealerships. RR/LR is obviously "high-end" and as such is clean, professional, and gives buff presentation. But more importantly, Ive found through Anthony that they take seriously their name and reputation. I'm a frequent flier in the car-buying merry-go-round, so to give props happens rarely. This time, my hat is off! read more

I spent the last couple of months test driving and researching Range Rover, Mercedes, BMW, and Audi. I test drove the Discovery on separate occasions and really liked it. I informed the sales rep that I just needed to test drive the other brands to see how they compared. That was 2 months ago and I still haven't heard back from her(?). No follow-up calls or emails. Nothing. Very unprofessional. I guess she really didn't want/need my business. That being said, the sales rep at the Mercedes dealership down the street stayed in contact with me consistently during my months of research. She was great throughout. I ended up purchasing my Mercedes two weeks ago and couldn't be more happy. The customer service and professionalism at Mercedes is spectacular. read more

Mellyssa in Sales and James in service at Land Rover Hanover were super helpful. Great experience!

Mellyssa Coutinho is one of the most professional sales representatives I've ever worked with. She was very helpful, straight to the point and highly poised and professional. Love the car and definitely appreciated the service! read more

This dealership is everything a high end dealership shouldn't be. I think it would do the owner and top management good to tour some other Land Rover dealers around the country and see how they run their business and treat their customers. Maybe even visit some other non Land Rover high end dealerships as well to round out their knowledge. Then take what they learned and train the rest of their employees on how a good high end dealership runs. If I wanted to be treated like a Ford or Chevy customer, I'd go buy one. I came in to buy a new vehicle and the first question I was asked is are you able to afford a Land Rover? Seriously? Ten more minutes of not being taken seriously and reluctantly showing me the vehicles as if he had something better to do, I had enough and left. Aside from the rude salesman, this dealership is a lot smaller than any other Land Rover Dealership i've been too. Most the other employees were talking with one another, goofing off and doing anything other than trying to help customers. There were two other couples there looking around and it looked as if they were getting as much help as I was. Save yourself the trip and go to another dealer. read more