We have been at Kritter Keepers Club since nearly it's start. We had 3 dogs (one just passed from…read morecancer) and they always treat us like family whether we're dropping off for some daytime fun or a week cruise. Our dogs board once a month or so and are always wagging to come in. They are excellent keeping up with medications as well which is so important, especially for us lately with older dogs. The current team Kacey has is great - the compassion and dedication they have, I could go on and on. They make sure one of our pups always has her blanket, and they took care of our pup with cancer like one of their own, and sent us a card when she passed.

Our dogs are our life and I've been taking them here since Kritter Keeper's first opened. They are…read moresuper BUSY these days, so you have to book as far in advance as possible. We try to buy prepaid packages when they're available as they are sometimes discounted. Kasey and all the 'kritter keepers' are super nice and helpful. I do trust them to keep my pups safe and cared for. WE LOVE KRITTER KEEPERS!!

The only place i'll take my love! They're so professional and treat me baby like they love him.read more

I got blessed with a re-homed, smart, sassy, funny poodle. She needed everything including…read moregrooming. She was a matted mess and I found this place and as you can tell by the photos, they did a terrific job. I didn't recognize my pup when they brought her to me but I like her with her low cut better!!

Marietta doggy daycare was awesome for my blue Heller cattle dog. I unfortunately had to leave him…read morefor a week while I was out of town and Tommy, the owner took amazing care of him. Tommy sent me pictures, a couple of update text and he was able to get my dog to play with other dogs without getting into arguments. Tommy just really changed my dog overall. I felt that the daily rate was very fair and Tommy even gave my old boy a bath without charging me. My new go to Spot for Dog Boarding.

DO NOT TRUST MARIETTA DOGGY DAYCARE! I was driving down Whitlock and three dogs were running loose…read moreon the road. They had gotten loose and nobody was working to oversee safety of dogs. Come to find out there has been an issue with dogs getting loose and today on July 1st they were without ac. Slum of a place that shouldn't be able to board animals.

Took my dog there for an evaluation and playday. During the introduction/tour owner showed a long…read moreflexible pole with loose strips on end of it and said they will carry it and use by swinging it in front of them to keep the dogs from rushing the gates and to keep them in line if necessary; may touch dog on hind with it to get them to move or listen. Also said they may use a spray bottle with vinegar and something else in it or hose to squirt dogs to stop an interaction. Watched the cameras ALL the time and saw some disturbing things. One dog was literally kicked/pushed with a worker's foot on the hind end to get it up and moving out of the kennel. Another dog was struck what appeared to be hard on the hind end with that pole end; appearing as if he went the wrong way. The pole was swung very quickly in front of a worker to move dogs back like she said it would be; some of them cowered at it...have seen that reaction prior in dogs that have been struck. Too many dogs in play areas at same time for my liking. AND all they seemed to do was meander about and follow the worker around the yard; once in a great while the worker would pet a dog and then push others away that also wanted petting/attention. Pretty sad. Owner talks a good line about dog psychology and treatment when you inquire. These are observations by an owner, and if it had been my dog that had the interactions above with staff, I would have been there immediately. And by the way, you have no idea what my background/knowledge/training is... You are right, you don't send dogs home injured or needing vet care due to problems or interactions with other dogs. You keep the dogs safe. Your tactics are just not agreeable with me.

I'm not sure who loves this place more, me or my dog! He's been going here since he was a small…read morepuppy and he gets so excited as soon as we pull in the parking lot. He just loves it! That speaks volumes to me! I know he is in good hands here. Thanks to the owners and staff for making it so great!

They make our little Lola look so adorable. She goes in kinda scruffy and comes out the best in…read moreshow. They do a lovely job with her and always deliver on what we've asked. We've been to many places and they never get an even cut on her legs and paws but they do.

They first caught my eye when I saw their grooming work on a Maltese. I immediately inquired about…read moretheir services and my wife took him. My Malt-Zsu was a big ball of hair. And we had a bad experience with another groomer. We are more than satisfied with our puppy's grooming! He looks great! They went right off of a picture that my wife gave them. She is extremely satisfied. He smells terrific. The grooming was thorough. It was well worth the money!

My neighbor recommended this wonderful place for my giant pup. I am SO glad she did! When I say the…read moreword "daycare" my boy goes crazy and he can't wait to go play and see the amazing staff. He will jump out of the car and run to them every single time! Every staff member is incredibly loving and playful with my big sweet boy and to all the other pets they bored. I am so glad our fur baby has a wonderful place to go. They have an online platform where you can make reservations and they get back to you very quickly with any questions or concerns you have. They are just fantastic!!

Great business. This is not our normal boarding location because it is pretty far from where we…read morelive, but it is worth the drive. We were able to book a run for our 4 dogs together. And they were so accommodating. We realized at the last minute that one of our dogs' shots had just expired. Instead of just saying there was nothing to be done - they got our dog in to the mobile vet that fortunately was going to be there the next day. They helped us avoid what would have been a huge disaster.

This was the first time I left my dog since I got him so I was very concerned and nervous leaving…read morehim. I live in Smyrna so it was about a 20minute drive for me. Needless to say, the girls there were very nice and informative. I called at least twice and they would gladly go check up on him. As I went on my trip, I was happy to know that I could watch him on their webcams. He is pretty apprehensive when meeting other people and he generally does well with other dogs but he's not just use to seeing them everyday. They take a log of what you bring with your dog which I appreciated. The daycare hours are great, they are open until 8pm which is great for those who work a bit late. I'm thinking about taking other trips and will use them again.

Formal Complaint - Barking Hound Village Marietta…read more I am writing to formally express my disappointment with my recent experience at Barking Hound Village Marietta. I have been a loyal customer for years, and the level of service has declined significantly under the new management. When Jeremy managed the facility, he consistently demonstrated professionalism, excellent customer service, and genuine care for both the dogs and their owners. Unfortunately, my experience with the new manager, Austin, was the complete opposite. I scheduled my dogs' temperament evaluation approximately one month in advance. After loading my three dogs into the car and arriving in the rain for our appointment, I was informed that my dog, Gus, would not be accepted by the facility. This information should have been communicated well in advance, not after I arrived for a scheduled appointment. That lack of communication showed a complete disregard for my time and created unnecessary stress, especially since I had only one week before my planned travel to find alternative boarding. Fortunately, I was able to secure care elsewhere, but no long-term customer should be treated this way. The facility itself has also become disappointing. In my experience, it has often appeared unclean, is frequently under renovation, and the condition of the driveway has made visits inconvenient. Combined with the poor communication and lack of professionalism, it no longer reflects the quality of service I once expected. During my conversation with the manager, I expressed concerns about my dog's safety around larger dogs. Rather than acknowledging my concerns or explaining the facility's safety protocols in a reassuring manner, I felt my concerns were dismissed. As a pet owner, I expect my concerns about my dog's safety to be taken seriously. Instead, I left feeling that customer concerns were not valued. Perhaps the most disappointing part of this experience was the attitude toward loyal customers. Rather than attempting to resolve the situation, I was left with the impression that because the business is busy, customer service is no longer a priority. That is an unfortunate message to send to customers who have supported this business for years. Because of this experience, I will no longer be bringing my dogs to Barking Hound Village Marietta. I cannot recommend the facility based on the customer service, communication, and overall experience I received. I hope ownership takes these concerns seriously and works to restore the professionalism and customer-focused culture that once made this location a place I trusted with my pets. This was one of the worst recruitment and customer experiences I've ever had. There appears to be no cleaning schedule, no basic standards of professionalism, and no sense of decorum. The facility felt poorly managed, and I genuinely worry that dogs could become sick after spending time here. What was even more concerning was the presence of aggressive pit bulls. As a customer, I should never have to worry about my dog's safety while boarding or visiting a facility. Instead of taking customer concerns seriously, the manager seemed to have an obvious affinity for the pit bulls rather than prioritizing the safety and well-being of every dog in their care. Overall, the lack of cleanliness, professionalism, and accountability made this an experience I cannot recommend. If you're looking for a safe, well-managed place that treats all customers and pets with care and respect, I would strongly suggest looking elsewhere. Also they now require 50% upfront for boarding (new policy, probably new management) also unheard of. And the new manager has an UGLY BIG mouth and talks back to customers defending pitbulls. They welcome litigation should there be a dog fight and in response Austen said "we don't get more lawsuits than any other place, its the cost of doing business" he's a really inappropriate, too junior to be in this position. He doesn't have the requisite experience.

LDC did an amazing job with our boy! We're new dog owners and were looking for a groomer and we…read morewere not disappointed!! They even sent him home with a Christmas bandana.

We had to go out of town for a weekend and I called the owner and she completely put me at ease. I…read moream a nervous pet owner as my puppies are relatively small, two of them being under five pounds and my older dog is extremely nervous and she doesn't believe she is a dog so playing with other dogs is not happening! My youngest puppy, is a handful of naughtiness! From the moment he wakes up in the morning to the moment he goes to sleep he is in constant motion. Groomers and pet sitters struggle with him constantly. Did I mention he is also an escape artist so he needs constant supervision. Ms. Tay, the owner was able to keep up with him and she sent me pictures through the weekend. When we picked up the babies they were fully groomed and they looked so happy! I plan to take them back for daycare. I highly recommend this business.