I was having a problem with intermittent signal loss with my Internet. My Internet would cut out…read moreseveral times a day and my router would restart leaving me unable to use Internet or use my house phone. I am a customer who has been with Xfinity for five years.I called and they said they needed to send a tech out to fix the problem. The man on the phone from Xfinity told me that if I had a tech come out and the problem was not my fault, he would waive the $100, he reassured me that I would not be charged for this visit five times, because I kept asking over and over to make sure... ( it turned out the problem was being caused by the signal that they were sending out to my modem.) Well I got charged $100! I've been to the store twice I've called on the phone three different people I've talked to from Xfinity and the ones on the phone said that they could not waive the $100 even though I was promised it would be, I've been up to the store and they told me they were gonna waive the $100. Yet I'm still being charged for it it's still on my bill and I feel like I have been talking to these people til I was blue in the face . They sure sent my blood pressure up! The icing on the cake is this: the problem is not fixed! I still have problem with my Internet several times a day where I can't use my home phone or my Internet for about 10 minutes at a time; my router keeps restarting spontaneously. I cannot make important calls from house phone, constant interruptions when watching my smart tv! I feel this is shoddy business practices, to lie to your customers so you can sneak in a extra $100 charge after you tell them that they're not going to be charged for it and then not honor your word! I even have mobile phone service with them too. At this point I feel that they can have their iPhone back, they can have their router back, they can have their streaming box back, and I will find another provider they will not get anymore of my money because what they did to me was backstabbing! I still will be out the 100 bucks because I now won't get $100 I deposited when I started service!!! They really screwed me after five years of loyally paying my bills on time and I feel there is no excuse for this!

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

They have been exceptional....where I live it's hard to get any type of internet that can push what…read moreI can use....Billie and her crew have went over and above helping find the best router/modem to get me what I needed....I can never be grateful enough for her time and effort to meet me several times to get it right ...5 stars for S&B Hometown Entertainment Robie Haney

From the owner: Hometown Entertainment has been providing internet service for rural, hard to reach areas since…read more2006. Our Internet is 4G and 5G and is available nationwide. It is portable and goes where you need it. Great for RV's and over the road truckers. It can also be used on your houseboat! Call or text anytime for top notch customer service to get the best plan for your needs.. 706-383-9057.

Not the best of experiences. Walked in no one really cared if we were there. Lady asked can I help…read moreyou as she sat and didn't even acknowledge we were customers. Almost as if we had interrupted her day and playing on her computer . Will never walk back in that store even if they paid me. Clueless, and kept adding fees for things that we kept talking about upfront obviously, she didn't want us to be there if I owned this store, I would terminate every employee that was in the store that day and start over.

Jesse was literally the only representative at any Verizon store to be able to help me to activate…read moremy new phone that I bought from a third-party carrier. Please come and see him. He is the best and he has patience and he will take his time to assist if I could give 10 I would .

Everyone was so wonderful! They both worked to help me find a new phone and looked into all of the…read morepromotions. They also are very patient and good at multitasking! Both employees have great and positive energy! I 100% recommend coming here :)

Great service, knowledgeable staff - if you need information, a new phone or help with your account…read morethis is the store for you!

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

Xfinity by far has the worst customer service. You can never reach a supervisor regardless how many…read moreTimes yoh request. Nothing is w er resolved. The reps talk all over you and interrupt you. They also claim that all the packaging prices change month to month based on promotions. Choose a different company for everything!!!! You will regret eating your time and money with this company!!'

Horrible experience. I was on the phone with Xfinity Customer Service for over 2 1/2 hours and they…read moretold me to come to this store 35 minutes from my house. COMPLETE waste of time. They were literally NO help AT ALL!!! Absolutely despicable. Between my two accounts I spend over $500/month for service. I am now cancelling both accounts. It's no wonder why all of the other reviews are just as bad.

My wife's 3G flip became obsolete on 1 Jan 2022 and had to be replace. Not being one to move to a…read moremodern smart phone she insisted on sticking with a flip. We went into the Turner McCall store on 4 January and placed our order. Johnathan was very professional and helpful in answering our questions and placing the order since the Alcatel model we wanted was not in stock. He advised us that the phone was on back-order and would not be shipped to our house until mid-February to sometime in March. Much to our surprise it arrived by UPS on 11 Jan. I don't know if I got fat fingered during the setup of the phone or what happened, but somehow the SIM card PIN became locked and I could not access the cellular network to complete the activation. I could connect to my WiFi with no problem. I tried doing a factory reset on the phone but the end result was the prompt on the screen indicated that I had to call customer service at T-Mobile to try and correct the problem I spent about 30 minutes on the phone with a tech rep with no success and was advised to return to the store for a new SIM card. The store is very close to the house so I zipped right over. I am sorry I did not get the young man's name that helped me, but within a matter of minutes he had the old SIM out and a new card installed. He completed the activation for me very quickly and I was on my way with no additional charges. The folks in that store are very helpful and all professional. The store is very clean and well laid out and I might add that if you go in during the freezing cold of winter, you should be comfortable in beach attire while there. It is cozy, but feel free to take off your heavy jackets before you go in. The service was perfect and I am happy to do business with them and to have received their expert support.

Best T-Mobile store in town! Super clean and helpful and they always take care of Sprint & T-Mobile…read morecustomers

Finding Free Filtering was a blessing to my family as I could not find a parental internet filter…read morethat I was satisfied with. Most of the ones on the market have very mixed reviews, and I wanted to make sure all of our bases were covered with keeping bad sites out of our home. For several months we tried the free version which was great, but we needed more options. The Premium Free Filtering allows us to look at analyticals, and it also has a white list and black list which is very helpful. The founder, Michael, was nice enough to help me get everything set up correctly on our router and computers. Now we have more peace knowing that a Christian internet filter is on all of our computers in our home.

From the owner: Get FREE internet filtering for home Wi-Fi, based on traditional Christian values. Make a simple…read moreadjustment to your router’s DNS settings, and any device connected to Wi-Fi will be filtered from evil content automatically. We provide paid remote Expert Setup over Zoom, plus the ability to filters devices when away from Wi-Fi, with our Premium membership.

Laurence was professional, knowledgeable, polite and kind. The store is clean and well organized…read more We were greeted and welcomed as soon as we walked in the door and we were fortunate to have Laurence attend to our needs. We left very satisfied and grateful. 100% recommend based on our experience.

Had a new iphone delivered but couldn't complete the final set up. Went to this Xfinity store and…read moreChristina took great care of me! Easily fixed my problem and got my new phone working great! And then she looked at my home Internet and found a way to double my speed and lower my price as well. Christina was wonderful! All the staff were friendly and seemed like they enjoy their jobs. Thank you Christina!