Worst spray tan I've had in my entire life. Only reason I'm giving 2 stars is because the girl at…read morethe front was so nice. The formula they use sucks. Left the rapid on for over the recommended time and it barely did anything. Streaks and smells worse than most other spray tans I've gotten. Also why was this horrific spray tan $100. And this is coming from someone who gets a lot of spray tans. Please don't come here

SCAM ALERT ! Their website takes you to website Freaha.com to book which says your New Client…read moreAppts will be FREE, and takes all of your information. I tried and tried to call but got no answer at the business. I went on Groupon on 5/15/2023 and it had just hours left on their sale and was $11.48 for a spray tan and their regular price was said to be $15. I have never had a spray tan before so thought there no need to buy the Groupon as I didn't mind paying full price. I made my FREE appt and showed up and gave all my information a second time and was asked to pay almost $44! I asked if I could purchase the Groupon and use it now and the snarled at me and says "you can use it on your next visit!" So my full information was taken 2X for their usage in exchange for a service not received, my time wasted, and they tried to charge me 3X the advertised price on Groupon!! Sounds like a classic bait and switch scam to me!!! A misunderstanding I can do business with but a liar and a fraud won't get my money!!

Chad is the best and the manager of this location. We always strike up a fun conversation and are…read moretreated like family here. Well done Chad !! See you next weekend !!

Disappointing Experience and Poor Customer Service…read more I've been a loyal Palm Beach Tan customer since they first started offering spray tans, but my recent experience at the Flower Mound location was incredibly frustrating and disappointing. In March, I came in for a spray tan and was pressured into buying a 3-pack, even after I made it clear I don't get them often. The salesperson assured me they would extend the expiration date and even asked what date would work best. I told her the end of July, and she said that wouldn't be a problem. Fast forward to today (July 3), I went in to use my second spray tan from that pack--only to be told they had expired on June 20, just 13 days ago. I explained the entire situation, including the salesperson's promise to adjust the expiration, but the current staff offered no solution. Instead, they told me they'd give me a "free" spray tan today (which isn't free--I already paid for it), and that I would lose the third one I paid for. Not only was there no accountability, but I didn't even get an apology. Just cold, dismissive service. Palm Beach Tan, this is not how you treat long-time customers. It's unacceptable to make verbal commitments, take someone's money, and then backtrack on those promises. Do better.

First time at Queen Bee, was looking for a wax place locally, as I'm new to the area and struck…read moregold! Ashlyn was great, and as awkward as bikini waxing can be, she was great! Glad I didn't have to endure too much finding a new esthetician! Will be returning!

I had an amazing experience there. The staff was so friendly and the tech who did my spray tan was…read moreso knowledgeable. My tan lasted more than seven days.

2nd visit here NOW and once again I wait because the system. I took down my last post about how…read morehorrible this place is because they gave me a credit. But here I am again not able to tan because my membership isn't showing I have an account. This place sucks....second chance to try no better than my first visit.

We are getting charged $100 per month for a tanning membership at a salon where you can't tan!…read moreTheir WiFi has been down for over a month with no resolution in sight, none of their services are working. How is that even possible!?! We notified corporate and they said to just go to another location! Well that's not convenient at all. We have endured the worst customer experience at the store for months and now this...uggh

Amazing work! She makes it so easy & quick. I had an amazing tan when all was said and done. I…read morehighly recommend this place.

Monica is great! Quick and professional. The color is exactly what I was looking for! Very pleased!…read more Highly recommend.

I got my first spray tan ever in my life here by Danielle. It honestly exceeded my expectations…read more The customer service and the tan look and quality (the spray smelled really nice and lux) were excellent. I am DEFINITELY coming back! So glad I found this cute place!

Emily is amazing, not only she uses the best products but she also genuinely cares about her…read morecustomers. She did my lashes for over a year and I always got compliments from everyone. And the shop is so beautiful it makes you want to just stay and hangout there :) I moved out of Texas and I'm so sad that she's not here to do my lashes! If you live in the area this is definitely the place to go!!

Watch your credit card statements and be careful when canceling your membership!!!…read moreThe day I signed up I already knew the EXACT date I wanted my membership to end in order to not pay for more time than necessary. I was told I needed to wait until AFTER the 25th of the month prior to the date I wanted to cancel in order to get a prorated amount. I went in after the 25th to cancel my membership on the 5th of the next month, as instructed. I was then told I would be charged for the ENTIRE next month, NOT what I was told when I signed up! I asked for a call from a manager, but never received one. I then went in and talked to the person who signed me up for the membership, the one who told me this information that I followed. He said a district manager would have to look into it and that he would email me. Never received an email or a call. BE CAREFUL!

Love every one of the staff members there, they are always super friendly and offer great products,…read morebut not pushy to the point where you don't want to go tan! Jack does a great job running the place

The staff are always supper nice and helpful always answer all the questions we have and the place…read moreis always supper clean

I am so happy I found this gem and have recommended them on several occasions. From the moment you…read morestep inside, the feeling is incredible! Customer service is clearly a top priority here. The staff are consistently friendly and always greet me with a smile. The two young ladies working the day I started my membership were patient, knowledgeable, and very helpful with all of my questions. And to top it all off, the place is absolutely immaculate!