we found a dress for my sister, amazing service made us comfortable and gave us good advice !!…read moredefinitely recommend coming here for dresses very good quality and affordable

The girl that was helping me put one my dresses was super kind and made me feel comfortable. The…read moredresses were so pretty I tried on 5 I think and liked them all. I went to a place right before this one and they were not as attentive as her and the store was much nicer and more spacious to change.

Mr. Santos does come off as a sweet man, but a lot of the things he says becomes very repetitious…read morewhere I literally just want to get the hell out of there. He means well I am sure, but he comes off almost like a con artist with not answering what is being asked, and going around the question. He can be professional... yet unprofessional in my case, and I do feel a certain way with how this gentleman handles his business. He withheld my property for over 7 months without giving me an update on anything. I came to this man on November 27, 2017 to take in my wedding dress which I bought used, so it was slightly loose on me. He never gave me a set date on when he would finish the dress, but told me he has a wedding for May, and then prom season, so he will not start on my dress right away. That already sounded discouraging, however I trusted that he would work on it but by bit, to get my dress finished sooner than anticipated. I was needing it by at least March for a photo shoot. Every month or two I would call to ask for an update and he assured me that it was in good hands, however I never asked if it was safe. I asked for an UPDATE. I also had a photo shoot scheduled for March 23, 2018. I informed Mr. Santos, however he convinced me that he would not be done in time due to prom season. Prom season or not, had I told him my wedding was in March, April, or May, he would have met my deadline. He continued to go in circles with me and I was so sick of it. Come the month of May and I am getting anxious and frustrated with this man. Gave him a call and he states the same things he's said before! "I had other brides and I just finished with prom season. Some girls did not even pick up their gowns!" Well maybe if you did not take so long, nor gave people the runaround, people would have taken you more seriously. I decided enough was enough, and came in for a surprise visit after 3 days of just speaking to him for an update. Actually I called him to tell him I would rather get a refund for the deposit I put down, and taking it to someone else to meet my needs faster! He refused to give me my dress and said he would do as promised. He asked to give him until the end of July. HELL NO! I had to lie and said my photo shoot was scheduled for end of June in order to get my dress ASAP. Surprised him one morning as he opened shop. He kinda jumped up and told me my dress is currently being worked on. I said okay, I would like to see it. Walked into the room, and there it was... JUST STARTED TO BE WORKED ON AFTER SPEAKING VIA PHONE 3 days ago. Tell me... WTF HAVE YOU BEEN DOING FOR THE PAST 7 MONTHS WITH MY DRESS?! I COULD HAVE TAKEN IT TO ANY REPUTABLE ALTERATIONS PERSON AND GOT IT DONE FASTER & CHEAPER! June 21, 2018: I finally get to pick up my damn dress. This guy quoted me $850 initially, and requested another $100 due to the "extensive" work he has done. The only f-ing extensive work he's done is getting it done in less than 2 weeks because I threaten to take my dress back, also calling the credit card company due to not meeting service of request. Even the credit card company stated 7 months is just too damn long! In total, he charged me $920 for the work of taking in my dress, and cleaning up the mermaid bottom tule (finding the bustles). Honestly I could have taken my dress to a different person for cheaper and the same type of work. I still have freaking clothes pins hanging from the bottoms tules. This man can talk your ear off and become so repetitive with everything he states. I honestly just wanted to kill myself in his presence. JUST GIVE ME MY DAMN DRESS ALREADY! Con artist who over charges and withheld my property for over 7 months! I can honestly say, WOULD NOT EVER RECOMMEND TO ANYONE! STAY THE HELL AWAY!

Mr. Santos made my wedding dress. I showed him a photo of a dress that I wanted and he made it!…read more It looked well-made and fit very well. It had a vintage and elegant look just like I wanted. They redid my skirt three times until I got what I wanted. They also redid the fit at the top when I pointed out that the lace was puckered from the way it fit on my chest. I paid $650 for a custom made wedding dress- the original quoted price was $600. I was satisfied with this price despite being a little more in the end. He also tailored one of my work suits perfectly but the price was also more in the end than what he had quoted. I am giving 4 stars out of 5 because there were times that I felt that he could really use a secretary to manage appointments and phone calls, and the changes in price were not explained until he was finished with the garments. It's on the customer to be direct with him about cost and appointments as he may change these or forget them all together but his quality of work is very, very good.

My husband is a pretty sharp dresser so when he decided where he wanted his groomsmen to go I knew…read morethey were going to be looking sharp! Everything was clearly explained, deadlines were given to the the groomsmen and despite some late entries from our groomsmen everything arrived in time for the wedding! Customer service is top notch and my husband has even gone back to get a custom suit for himself. Very modern and well fitted suits.

LaTanya is THE BEST in the business!!! She always has my husband looking so sharp. Everything…read morealways comes in fitting perfectly, on time, and her pricing is extremely reasonable. We will never go to anyone else!

I have been going to Bzach custom & off the rack men suits since their location at the Galleria…read moreMall. They have always had an amazing quality, and with a great price as well! Now with their own specific location, it was still the 5/5 star experience I was expecting! Martin and Chris helped me this time around. All my suits have been from here, and I keep going back because of their professionalism and great customer service! When you get here ask for Balu, the owner!

Balu was great and helped me find a suit with minimal notice. Highly recommend for a high quality,…read morewell-priced suit!

Came here to be fitted and pickup my suit for my friend's wedding. Ordered it 3.5 weeks in…read moreadvance. Picked up my suit and found that the shirt's arms were short and sat under the tuxedo jacket. Asked for a replacement and they didn't have one... Then got to the wedding venue in another city. Found out that everyone's shoes were brown. Guess what? Mine were black!!!! The bride and groom were super excited I had the wrong color of shoes AND the wrong style. Thanks Al! When I told Al's they said "that's really weird" never offered any type of help or explanation. I personally won't be renting a suit from here in the future.

Went in to get a uniform for work. The gentleman there was extremely kind and helpful. Very…read moreappreciative

Al's will go out of their way to ruin your formal occasion. We rented a tuxedo from this location…read morefor our son's prom. Well, the pants weren't in stock, but they'd have them before the event. When my wife and went to pick up the pants, they were the wrong size. No problem, we can have the right size here on Saturday. Prom is Saturday. It is Saturday and the pants are in. But, they're still the wrong size. God bless a business that doesn't need repeat customers. Never again Al.

All I can say is THANK YOU, Patrick. You made us feel right at home even though you were busy when…read morewe came in. Your management skills are superb and you made my nervous husband calm with your sense of humor. Your attention to detail and knowledge of the business sets you apart from the rest. I appreciate all of your help!

Pleasantly Enjoyable!…read more Everything about this place is sheer energy and a vibe and made me feel nothing, less than welcome. The gentleman assisting me was truly an artist at work. He made me look, the way I wanted to feel. You must simply trust the process and allow him to pick out whatever you need as he selects one piece at a time, as if a creating a recipe with a pick of this and pick of that. The price point was worth every nickel, dime and penny. Oh and dollars too. Thank you and when I would like about, this is my spot. So until the time, Bye-Bye!

These guys are superb! Walked in with my husband to find a tux for our son's wedding and were given…read morethe royal treatment! They were super knowledgable as they showed us every option from renting (priced lowest to highest) to buying (priced lowest to highest) a tuxedo. It was refreshing to work with people who just live & breathe suits and tuxes! My husband chose his tux, was measured, and we were off! His tux is now ready two weeks early. So happy with our purchase. Will be back in the future for suits!