Very overpriced and unclear charges I was charged over $700…read morejust to change the front brakes and rotors, which is way more than what I've paid at other places for the exact same job. On top of that, they added an extra $50 charge on the invoice without clearly explaining what it was for. When I called to ask, the person told me it was "for materials they use in the shop like rugs and stuff." Honestly, that's the first time I've ever heard something like that. I had the same work done on the same car at another shop for almost half the price. Be careful and make sure to get a detailed estimate before agreeing to any work here.

Called and made an appointment for an oil change. Arrived on time, they offered a free routine…read morecheckup. Was told the price just the oil change. I was offered water or coffee. They said it would be approximately an hour, and offered me a courtesy ride home. I decided to just wait. The waiting area was extremely clean. Very comfortable seating. They have a wall with a counter and charging stations and stools. I received a text showing me the air filters, a nice gentleman came and got my approval to change the filters. I was asked if I was ok & if I needed anything. They honored the coupon I received in the mail. Brought my vehicle up to the front door. Very nice experience. Highly recommend this business. I will definitely be a return customer

Recently went in for a oil change for my ram truck.. now my truck is showing zero oil pressure even…read morethough it has less then 60k miles on it and has no issue prior to me getting a oil change from here last Friday and have yet to hear back from anybody.

The best place for an oil change or really anything car related. They're quick, extremely helpful &…read morethe staff is very kind. I used to hate having to get my oil changed but SpeeDee makes it a great experience!

Very good service overseen by owner. I have had oil changes…read moreand battery replacement They send you a coupon afterwards

Added an extra charge that they couldn't explain and wouldn't show me the itemized invoice until…read moreafter I paid. Will not ever return

Overall great experience! Arrived and left within the promised 10 minutes. Clear communication and…read morefair market price. Plus the technicians were knowledgeable, friendly, and so helpful!

I brought my own oil and own filter and they still charged me $60+.... I e managed a lube shop…read morebefore and that is complete bs! Do not recommend. Over charged for the services rendered and quality of service is negligible when you charge that much with your own parts

These guys are absolutely AMAZING!!! I had issues with my tires for the past week, tried to…read moretweak/fix them myself, but no such luck! I Called WW up, and they got me right in!! Ended up having a nail in each tire!! They plugged them both and I was on my way!! Excellent service, top quality customer service, and GREAT PRICING!!! This is definitely the only shop I'll be bringing my VW golf back to for any of its needs from now on!!! THANKS AGAIN GUYS!!!

I can not say enough about this business. With everything being so expensive these days, it was a…read morebreath of fresh air not to get ripped off. They saved me about 1500 dollars compared to the dealership. They were incredibly kind and explained everything before they did the work. I am now a life long customer.

Exceptional service. Came in after work and Gerald's patched up my tire in about a hour. Sophie and…read moreRylee at the front desk exhibit southern hospitality with their kindness and service. When I arrived I was surprised it was no charge. I really wanted to tip the gentlemen that worked hard to get my car up to par in a safe and swift speed and learned they distribute the tips amongst the workers for that day. It's not expected but it is appreciated. The rose brightened up my day as well. Thank you to the folks at Gerald's - I'll always recommend you to friends and family. Sidenote - park along the grassy areas back around the neighborhood or if in the parking lot, look for the green pole posts. If not, car may get towed while waiting to be serviced. The parking lot in the back is mostly reserved for the shopping area patrons.

Can't say enough about my experience. The first time I brought my car here was a while ago to have…read morethem check something out that literally no one could figure out and since it's a smaller place they couldn't figure it out either - BUT THEY DIDN'T EVEN CHARGE ME! And they recommended a place that specializes in finding issues that no one else can. I did't end up going, because just like everywhere else they said it would be like $200 just to look at it. Pass. It ended up getting fixed so I'm good on that. But this review is about my current service for brakes and tires. I have an olllllddddd car so this won't be the same for everyone but I got out of there with new back brakes, rotors, etc. plus 4 new tires for under $900!! Dude - I have NEVER paid this amount ever for brakes and tires. I almost cried. They also told me that my shocks, that another dealer said I needed to get done, were absolutely FINE! That other place was gonna charge me like almost $3k!!! Anywho, dropped off the car at 7:30am and they were done shortly after 1pm. With the amount of work already lined up - I was shocked. I thought for sure it would be done the next day. Lastly, I got there at like 7:10am to wait and there was already a line but their procedures for this (which apparently they're used to) were so organized snd efficient and got everyone checked in and out the door in less than like 15 minutes. I've never seen that. They also clapped for us as we entered. That really caught me off guard, but I thought it was kinda cool and cute. Who does like an applause?? lol I am blown away right now. I'm officially a lifetime customer. Wish I'd have been going to them from the start!

i had a flat on the road. they were the only people who answered the phone. i wobbled over, they…read morewould have fixed the flat but i wrecked it driving. bought a new tire, they were fast, reasonable, personable, and professional! thank you team!

If you ever have tire issues. this is the place to go. The customer service and professionalism is…read moreFANTASTIC. Brittany is amazing.

Firestone has excellent and honest service technicians, management and customer service. Their…read moretrained staff will be upfront on your needs and realistic about expectations This is a true neighborhood service shop. I always get good quality service. Sometimes it can be hard to get an appointment as they stay busy, but I think it is worth the wait.

Came here to check the van with a seller. After the checkup was done the seller said everything is…read morefine just a few maintanance things which was a weird comment to say for a car at almost 150k miles with a title that was dated years ago, so I called and asked about the car. Everyone I spoke to begrugedly told me they did the testing everything's fine. "That's not what the seller said". I got a response who are you then? Me? A random person calling like what kind of question is that. Eventually got transferred to the person who checked the car and actually knew which car I was talking about. Reluctantly he said there is nothing wrong with it just the brake fluid need to be changed and wheels. I asked him if any of it was serious I'm trying to buy the car he responded that he doesn't intend on having a van or to drive it so it doesn't matter to him What a smartass of a response! Anyway I went to another mechanic and paid him as well first thing he checked was antifreeze fluid which didn't hold pressure like what kind of fixerupper are you working at the Firestone that you took my money, refused to explain any issues of what you found and didn't even look under the hood to see a major issue staring right in your stupid face. What a joke.

I can't recommend these guys enough.. not only do you not have to get out of your car at all but…read morethey work quickly and efficiently :-) if you've got a problem with your car, even if you don't know what it is thinking about it for you. You pull right in & there's a pit right underneath so they can service your car for whatever needs you may have. My tire pressure monitoring system was acting up they checked my tires and helped me reset without an issue. And quick service. Nice value for services . Sometimes they have coupons as well... and they offer warranties as well.

First of all, shout out to this team for working on a Sunday! I have a European car and I'm usually…read morereally picky about where I take my car but these guys walked me through every single step and made sure I was comfortable with everything they did. I got a full synthetic oil change will a new filter. I couldn't find my coupon through my email and the guy was nice enough to help me locate one. It was a great price and super quick! My only complaint is that one of the inspection points is the tires and my tires weren't all the same so my tire light was actually on but that's also my bad for my not telling them I wanted air added before I started pulling away:

This is a family ran business. Fipps has always been my go to shop for any…read more mechanical issue Ithat I might have.

Professional, effective and reliable. You can count on the team at Fipps to be honest and get you…read moreon the road quickly.