The gentleman who works here greeted us promptly and helped us find everything on our list. This…read moremay be a small hardware store but they get an A+ for service. Their prices were really amazing - half of what I would've payed at Lowe's. I'm not exaggerating. We were happy with our experience and bookmarked it on google. I will definitely be back when in the area. 5 stars.

If i could rate negative stars, i would. The owner recommended a worker (which he uses for…read moreprojects for customers) that was less thatln useless. $3,000 for a small job and he made the problem 10x worse than it was before. 3 months to get him to come clean up the mess and trash he left on my roof and yard, and he tells me he will not fix his shoddy work. This is inexcusable and unacceptable. Do NOT take recommendations from anyone here

Not just Pensacola's oldest business, but Florida's oldest business since 1851! It's is not just a…read morehardware store, but it does sell to commercial customers & regular customers alike. And while you can find all your hardware needs, it also has a plethora of specialized gifts, cooking & grill ware. It's definitely worth a look see. They have a small private parking lot. Be advised they close early on Saturday & are closed Sunday.

Very unhelpful and odd store set up. I found this store EXTREMELY expensive. A small bag of bird…read moreseed is 20.00. They cater to the richer pcola and seem a bit obnoxious. Super disappointed in how we were treated and felt uncomfortable in their store. Just a bad experience. We bought two items but will not return.

Desiree was extremely helpful and she helped me immediately I ended up with the greatest fan/light…read morefor my girl gazebo .. the reason for the 2 stars is that I still haven't received the grill part to my firepit/grill.. please send me my grill . I gave prongs that have nothing to lift and it will sit on my kitchen nook until I receive it. This is ridiculous!

This is the best Lowe's in Pirate'cola! Derek in the Nursery told us so. Hahah We love Derek!…read more To Lowe's management: Mr. Derek, in the Nursery helped my hubby & I load very heavy pavers multiple times the last couple weeks with not only a smile but also was a pleasant conversationalist & a super cool positive spirit to boot! We appreciated his help & time tremendously. Derek helped me load on occasion & he helped hubby load, we made several trips. What a lovely person you have as a employee! Like me, he also lost his mother early & we had a lovely conversation about how important moms are. WOW. He is the most genuine sweet super special person I have met in a long time. Hubby & I both enjoyed meeting him & want to give him a special thank you for all his help & kindness! Hopefully we will be done with this patio soon but if we have to return we will most certainly be looking for Derek! Pavers are heavy, hard work & we need lots of help, and apparently lots of burgers lol Thank you Derek! :)) XOXO

We rented a trailer here to retrieve an antique I purchased 7 hours drive away…read more We have rented here before, this was actually the second rental, as the first time we rented here everything went well so we decided to rent here again. The gentleman that works here was very helpful, walked us thru the whole process & told us to return the trailer with his 24/7 self serve return whenever we liked as he is closed on Sundays. We picked up the trailer, picked up the antique & returned the trailer with no issues. However, the return did not process bc the web site was down. Another causality of the Digital Matrix apocalypse. Oopsy. Digital doesn't work without power derp derp. We prefer his wonderful customer to customer personal service better anyway. Glad to still have that option available ;) Will Return.

This Home Depot has a great outdoor gardening center! I purchase here all the time…read more I like to garden & grow all kinds of herbs for cooking & for medicine so I'm planting constantly. I always find something here I LOVE. I bought a beautiful palm tree here that is now up to 3 thriving giant palm trees. I also bought a lime tree here & it's my absolutely favorite in my tropical garden. It's doing so well I'm going to start farming limes. The Chinese jasmine I bought is doing beautifully! I can't wait to make my own pure organic jasmine essential oil when I gather all the blooms this spring. Everything is doing exceptionally well, very happy with all my plant purchases. Plus there is always someone in the garden center to help load mulch, dirt, mushroom compost etc.. Inside is very small. Which is good bc there are never too many people shopping here but we can never find anything we need inside as the inventory is limited. We are now looking for a new refrigerator & HD here only had one in the size we want & it was not the style I like. For comparison, Lowe's had 3 styles in the size I'm looking for but again, not the style I need. Garden center is fabulous, small indoor area, inventory is limited but never crowded. Always a pleasant shopping experience. Will return.

Curbside pickup is straight ass & a total joke at THIS location. I placed my order and after 5…read morehours nothing. No email or text saying it's ready which I thought was strange because when I do curbside at other locations, my order is ready within 30 minutes or an hour. I called and a nice associate informed me that NO ONE had shopped for my order. After 5 hours NO ONE did their job. She tried to get, I guess whoever is supposed to do online orders/curbside but she said she couldn't get anyone so she did it herself & personally called me back once it was complete. As I type this I'm waiting for someone to "bring my order out." Its been at least 10 minutes now. Let's see how long this is going to take. Absolutely ridiculous.