I recently had the pleasure of working with Crystal Clear Pools to renovate my pool, which had sunk…read moredue to ground shifting. I couldn't be more satisfied with the experience! Steve and Pablo were incredible in explaining every detail of the project. Their professionalism and expertise instilled a lot of confidence in me throughout the process. Pablo, the project manager, was exceptional. He was always on-site, ensuring everything was on track and effectively communicating the project's status and upcoming milestones. The final product exceeded my expectations, and I am thrilled with how my pool turned out. I highly recommend Crystal Clear Pools for anyone looking to renovate their pool. Thank you, Steve and Pablo, for a fantastic job!

I'm not usually the type to write reviews. But I wasn't satisfied with my previous pool cleaning…read moreservice. When I switched to Crystal Clear i instantly noticed a major difference in not only the quality of service to my pool (and equipment) but, the professionalism as a whole from top to bottom.Their office staff made the entire process, of getting my pool signed up for service hassle free and affordable. Highly recommend!

Unfortunately I am not able to rate my experience as 5 stars. Initially I thought I had found the…read moreperfect company (I got the "we'll fix your gate latch" treatment and they loved the family dog in the sales meeting...). That has all subsided and it has been a very poor experience. I have never written a negative review of any business prior to using Ranger Pools, but I feel compelled to inform others of my experience. The issue arose when I noticed a leak in my pump, of which I could tell they left a piece off the equipment when servicing it. What followed was 2-3 weeks of frustration in them not addressing the issue (after they took the piece off). They either responded with a quick note about they will fix it tomorrow or no response at all. My frustrations really escalated when they made regularly weekly visits and did not fix it - they would send out the "everything's good" type of weekly status report. The only way I could get them to address my concern was writing a Yelp review. A few minutes after that went up they sent an email asking what I wanted. I said I know you haven't been servicing my pool to my expectations for at least the last month, please fix my leak and give me the last month's charges back and in return I would remove the Yelp review. They fixed the pump finally, but to this point there is no refund. As unorganized as they are, I'm just watching for the next month's recurring charge, even though I cancelled them long ago. I hired a new company to come out and I got even more shock. Despite the most recent weekly report from Ranger showing cyanuric acid levels as 30-50 ppm which they labelled "ideal," the new company found the level to be 300 ppm! For those that don't know, this is a chemical that slows down the reaction of chlorine so it doesn't evaporate too quickly. When you get a level over 100 ppm you essentially lock up the chlorine from working at all. And you can't get it out of your water, overtime fresh water will dilute it but at levels as high as I have I am left with the likely option of having my water pumped out and having to start fresh. This is because bacteria and algae will be certain and there are some health concerns in having that high of level of acid. Of course, with North Texas water restrictions I may have some hoops to jump through and some extended loss of use. To verify the new company had a correct reading, I took it to Leslie's and unfortunately they came up with a similar result and prognosis. The pool will need to be drained. I've tried to reach Brandon and the tech numerous times throughout this to reach a resolution and correspondence is limited and they take no responsibility. How in the world did it go from "ideal" to disaster in a 7 to 10 day period? Or did this happen in a 10 day period (Leslie's staff tells me you'd almost have to try to do that in that short of period)? Did the tech lack the knowledge to do the readings or did he just skip over parts of the service? These are all things I am wondering. One thing is for sure, they are very careless with my property. It was common to find pool items strung across the yard and landscaping, computer boxes on the equipment left open, leaves remaining in pump baskets and the gate was always left unlatched for the dog to escape if we didn't notice it first. Brandon's response to what happened and the possible resolution, written 10/1/14: "Jay We call it old water and it happens to every pool after a period of time. It's normal and unavoidable." My pool just turned 3 years old. I am not an expert but I don't think it is normal to have to drain the water every three years due to chemical imbalance. And it hardly explains why it went from "ideal" to emergency situation in a short amount of time. But maybe that is "unavoidable" for Ranger pools too. A little customer service, accepting a little responsibility and offering some form of refund or ways to correct the problem would have resolved this. But their customer service is non-existent. I'd encourage all to keep looking - don't buy into the friendly sales pitch...

I just bought a house with a pool, with zero knowledge on how to maintain one. Brandon, from…read moreRanger Pools, came by and in a very short time got my pool whipped back into shape. If you need pool service, these are your guys. Fast, extremely friendly and affordable.

Best pool cleaning service in town. Pete provides high customer service and is honest to his…read morecustomers. He goes above and beyond and really cares about doing the right thing. I talked to three other pool cleaning service companies and he understood my needs and provided customized package. I highly recommend Guarding Pool.

We have been working with Pete since we bought our house in 2012. He is been amazing, even calling…read moreus back after house when all the water in our pool had drained! He'll actually spend the time and teach you how to maintain your pool. We went from knowing nothing about pool maintenance to regularly backwashing our pool and it's never looked better. Amazing customer service, so friendly and honest. Couldn't recommend him even more!

I hired Waterline to replace the coping around my pool. Their price was half of what the big boys…read morequoted. They were extremely fast and cleaned up everyday. The quality of the work was amazing and I would highly recommend them to anyone looking for pool work. I wish I had more work for them to do.

I shopped around a lot looking for a pool builder and I'm very happy with what Hayden and his team…read moreprovided. Whenever there was an issue or I had a question, I just texted Hayden and within a few minutes I would get back a reply. My build was not an easy build. Champagne spa, water/sewage/gas reroute, burying an electrical line, and a giant wall with a built in TV and waterfalls. I asked Hayden a few times if he felt comfortable building this and he'd always reply with he could build whatever we wanted. It turned out great. Yeah some issues came up every now and then. Building a pool, remodeling, etc. is a messy process. What matters is that your builder is quick to respond and has a path forward to make you happy. At one point they installed some glass tile and the thinset wasn't thick enough so you could see all the markings beneath the glass tile. Huge bummer. So, Hayden and his team ripped out all the glass tile and completely replaced it. This was not a trivial cost and they ate 100% of it. Remember, when you're shopping for a pool, you're shopping the builder as much as you are the pool. Any builder can show you beautiful pools they may or may not have built. I want someone that I can easily get ahold of, is known in the Dallas area, and is super knowledgable should any issues arise. If you're still shopping for a builder, I definitely recommend Waterline. I wouldn't say they're the cheapest, but I've had friends go with the cheapest and it's not fun. Waterline gives excellent value. Stop shopping for a builder, pick Waterline, and enjoy your pool in a few months.

Our pool is already contracted for work with another company and Miracle Pool Service is doing a…read moregreat job keeping the pool alive while we wait for this other company who is dragging their feet repairing our pool. Noel comes by every Wednesday like clockwork and is GREAT! He always has a smile and honest answers when we have questions. He's also great with our dog, Russell.

Ray M, I've been a weekly customer of Miracle Pools for many years now. Like many people in North…read moreTexas I received significant damage to my pool equipment as a result of the sub-freezing snow storm we experienced mid-February. I was very happy to know that we REGULAR CUSTOMERS were being prioritized in the long list of repair and service requests they were receiving. I'm sorry to hear you had equipment damage, but don't think you should have been allowed to jump in front of me in the queue just because you once had them do a repair for you when I support their business on a monthly basis. Miracle Pool's people and service are of the highest quality and they deserve credit for doing the right thing and taking care of their regular customers.

Perpetual Pool Care has taken care of our Pool through so many years. maybe the most impressive of…read morewhich was the ice storm that knocked our power out for two weeks. They came over and winterized our pool and prevented serious damage. Really went above and beyond. Highly recommend!

Mike is great. He has kept our pool clean for years. Mike has always been reliable and provides…read morehonest repair advise.

David, his father and whole crew were exceptional. Their estimate was in line with others that we…read morereceived, lower than some. They resurfaced and retiled our pool, repaired all coping, installed drains, levelled our deck and patio and resurfaced all of the decking. They were incredibly polite, knowledgeable and timely. I could not have asked for anything more. They kept us informed through the whole process and helped us with design and colour choices. I would recommend them to anyone.

I have never talked to this company before, but somehow they made it out to my property without my…read morepermission.And apparently did a leak detection test, which I was unaware of. The company I was working with is called JD pools who I guess maybe sent these guys out to do a week detection without my permission.I didn't receive a report that states.I have a spa when I do not.You can see in the images from this set report where it says, I have a spa spillover, but do not even have a spa.I had two more pool companies come out for second opinions and said that this report was absolutely false.Then, I was sprung a $550 dollar bill on a service.I never even approved. These two pool companies can hash out their finances and leave me out of it.

These guys have guided us with pool maintenance. Unlike some other places, they don't try to sell…read morechemicals. Very knowledgeable.

Took my pool cleaner into Leslie's for repair estimate, they had it 2 weeks and called and stated…read moremotor was bad would be $750 to repair. I took to The Pool Store and they discovered it was a clogged impeller due to dog fur. I will now be a Pool Store customer and greatly appreciate their honesty and prompt customer service.