We had a great experience at America's Tire! From start to finish, the staff was friendly,…read moreknowledgeable, efficient, and never once made us feel pressured or upsold. I decided to go up a size from the stock tires, and they were incredibly helpful in making sure I got exactly what I wanted. We ended up with Falken Wildpeak A/T Trails and absolutely love them. The price match was a huge bonus. I had done my homework and compared prices everywhere, and America's Tire matched the best price I found, beating everyone else. Great tires at the best price I could find, without sacrificing service. I had an appointment, everything moved quickly, and the entire process was ridiculously easy. Great price, great service, and no games. Hopefully I won't need new tires again anytime soon, but if you see me back there soon, it'll be to take advantage of their complimentary tire rotation.

I generally would give a 5 star review for this place and hopefully today was a rare occurrence,…read morebut despite having an appointment, my car wasn't seen to be serviced until 55 mins after scheduled appointment time. This was frustrating to say the least. What is the point of making an appointment if my car is going to be seen in the order it arrived instead of my scheduled appointment. My stars reflect today's experience.

We had an excellent experience on Sunday afternoon at Big Brand Tire, thanks for Francisco going…read morethe extra mile for us. A big nail found its way into our brand new tire while we were on a long journey. Although Francisco did not have my tire in stock, he drove nearby to get it and provided exceptional and professional service throughout. Andrew was able to put on the new tire and did a great job. It's hard to find trustworthy, hard working and good people--Francisco deserves an A+. I highly recommend Big Brand Tire in Santa Maria.

I called two days in advance to schedule an appointment to have the tires on my 2015 Suburban…read morerotated. I purchased the tires from your store and was told that tire rotations were included as a free service. I showed up on time for my appointment, only to be told that I did not have an appointment scheduled. They offered to try to squeeze me in, but then told me they would not perform the free rotation because there was some wear on my front tires. I was also told that when I originally purchased the tires, I had declined an alignment. I want to clarify that I did decline the alignment, but only because I had already been sitting there for well over two hours when I purchased the tires and simply could not wait any longer. This was not because I did not want the service. Unfortunately, this is not the first time I have experienced this type of treatment, particularly when it comes to services that are supposed to be free under the tire warranty. I have repeatedly watched other customers who arrived after me get taken care of while I continued waiting. I have been a customer here for years, and my family members have also purchased tires from your store. However, after this experience, I will no longer be returning. I purchased these tires with the understanding that they came with certain warranty services, including free rotations. Being told that the store would not provide that service--especially after I had called ahead and arrived for what I believed was a scheduled appointment--is extremely disappointing and unacceptable. I hope management will review what happened and address how these warranty services and appointments are being handled. Longtime customers should not have to repeatedly deal with these kinds of issues.

Really good service. Fair price…read more I brought in some trailer wheels and some tires I got privately on craigslist. They said yes and that they could have them done in 20 minutes. I was in a hurry so I came back for them later. Also, I got some used tires here and they had some good ones. They let me in to the back to go see them and examine them. I said looks good to me! They got to work on my truck right away. After they inflated them, they dunked them in water to look for leaks. None. Nice! As the guy was working on installing them, he pointed out a better solution for lug nuts than what I had and made a recommendation. He didn't have to, but he did. He saved me from a big problem in the future! They also used a torque wrench to tighten. In total, it was maybe 30 minutes! All-included price for everything was fair. Credit cards accepted. Awesome service! I am very very happy and they are now my #1 go-to tire shop.

These folks are so friendly and willing to help. Not sure why I got screws in my tires twice, but…read moreeach time they patched my expensive tires and rebalanced them. Love this place, will always be my tire store, new and used.

Great place,Owner will find what you need. Best prices around. Would recommend this buisness to…read moreeveryone.

High quality work for a fair and reasonable price....its for good reason that dealerships are often…read morereferred to as "Stealers." They fixed the oil filter mount on my '06 BMW coupe and installed new shocks, fast and efficient. They went above and beyond to keep my friend's 1990's Mercedes on the road when she was "under-funded." Great People!

I had a slow leak in my right rear tire and brought my Jaguar to American Tire Depot on South…read moreBroadway in Santa Maria. Even though I didn't purchase my tires from them, they initially offered to repair the tire at no charge. I was honestly surprised by that level of customer service. During the inspection, they discovered my locking wheel key was missing. Instead of sending me away, the team went the extra mile and was kind enough to borrow a compatible key from another customer's vehicle so they could remove my wheel. I truly appreciated the extra effort they made to help me. After inspecting the tire, they found two punctures side by side, making it unsafe to repair. They quickly located a matching pair of replacement tires, had them delivered the very next day, and installed them promptly. From start to finish, Stephen and everyone in the service shop were professional, friendly, honest, and efficient. They clearly explained why the tire couldn't be patched and never made me feel pressured. It's refreshing to find a business that genuinely puts safety and customer service first. I couldn't be happier with my experience and highly recommend this tire location to anyone looking for knowledgeable staff and exceptional service. Thank you for taking such good care of me!

This company has lost me as a long time customer. I have several vehicles and have always bought my…read moretires here in the past. RecentLy, I notice new staff, that's not necessarily bad but it's nice to be a returning customer and being treated as one. My disappointment came when I was told by my mechanic that I my tires were bad and probably caused by poor wheel alignment.so I returned to where I bought my tires. My tires are about two years old, with low mileage but I figured on paying for the alignment. I was given a price of $135.... I explained that I hoped for "best price" as a returning customer and I believe a fair price would be $85... To make a long story short, I do not believe this business valued my "returning customer" status and I will be taking my business elsewhere from now on...

I had a slow leaker on my Expedition tire and didn't want to take it across town and wait hours for…read morea repair. Sousa's got me in the same day and fixed my tire good as new in 15 mins. I vowed to buy my next tires from them. A few months later I got a quote from Armando on my large truck tires which was a little higher than expected, but when I checked at Costco, they couldn't get my tires for some reason, and didn't offer any options. Another tire shop I've used in the past was a little more money. So, I talked to Armando and told him I would like to go ahead and get the tires. Expecting to have to put money down and wait a week to get them, he tells me he'll order them that day and he'll let me know when they're in THE NEXT MORNING! I was so surprised! I asked about having to make a deposit and he said "not necessary, I'll let you know when they're in and we'll schedule an appointment. At noon the next day he called to tell me they were in and asked me when I wanted them installed. I said I was free the rest of the day and agreed to a 1:30 appt. Armando did a great job installing my tires and I was out of the shop in less than 40 mins! This has been my best tire shop experience in over 40 years! Sousa has my business for life. Highly recommend. It's a clean, no frills tire shop that excels in customer service and quality work.

Great first time experience at Sousa tire. Quick phone call and my tires were ordered and installed…read morethe next day. Friendly staff and no hassle getting my car in & out of the shop.

Went in looking to buy 4 new tires and to get an alignment. Their tire selection was good and their…read moreprices were very good. I chose my tires and authorized the alignment. Before the gentleman pulls my vehicle inside he says, "just so you know, your probably gonna need new cam bolts for us to do the alignment". Ok.... How can he tell that from looking at the front bumper? I leave my car there wait for the call when its finished. An hour later I get the call, I need all new camber bolts. $160 total added to the bill. Yes, I authorized it since I knew it needed the Alignment, but felt odd since what he said earlier. Jobs done and I go to pick it up. Now I gotta run my credit card through 2 transactions... And each transaction is with a 3% surcharge for cards. But the bill was written up on one invoice, not two. Figured the alignment shop and tire shop are separate businesses or something. I asked about the bolts and he says "yeah, they were bad" but didn't offer to show me the originals. Ok, no worries. I've been to this shop in the past when the older gentleman ran it, and probably will return in the future since I support small businesses, but the pre-emptive cam bolt calling out, plus 2 CC transactions at 3% each seemed a little off.

Stopped by for what we thought would be a quick fix. Ended up needing 4 tires for our camper. They…read morewere reasonably priced and had us in and out in about 30 mins. Thank you!

- visiting from out of town and needed a repair done. Gonzalez tires was recommended, and they…read moredid not disappoint. Very happy with the price and the work done on my car. I'll be going back for additional maintenance on the car.

They switched the new wix air filter I had installed in my car for a cheap air filter , this was…read moreunrelated for the service I went in for .

We found ourselves in a sticky situation being on a road trip, passing through Santa Maria and…read moreblowing 2 of our 4 tires. We found SM tires and called to see if they could help us out. Jojo & Jason were so accommodating and helpful assuring us they could replace the tires and would do it quickly (while our 4 kids waited patiently). We're so stoked and thankful to have found SM tires. Cheers!

Took my Tesla in for tire rotation and needed someone to install a couple of accessories. These…read morefolks did an outstanding job! Really went the extra mile to get everything right. Highly recommend!!

Great Costco store with an excellent selection of items, good service, helpful staff, and regularly…read morereplenished supply (so nothing is ever out). Lines move quickly. Bathrooms are clean and well stocked. The food court is also great. Place your order at the kiosk then get in line for quick pickup.

A great place to come if you're having a cookout, stocking up for the winter, camping trip etc…read more... Today I went for bulk water and a few other items. I figured since I drove 30 minutes each way, from Lompoc to Santa Maria and back to Lompoc I'll double up on what I came for. The prices seem reasonable though one goes in for a few items and comes out with a whole cart full. Lines can get outrageous even with maximum lanes open and even line to exit the store.