Shoutout to CSH Hoa and CSS Darryl at Orlando MCO for helping a very tired and sleep deprived mom out get home sooner!

Southwest Airlines is a bare bones, economical way to get from destination to destination Easy to use website to make purchases for your flight, lodging, and Rent-A-Car services along with full vacation service services. I like getting notifications from the app on upcoming deals for flights It's nice. They are changing the seating arrangement beginning in the new year. It just seems like people in wheelchairs gain the system. The reason why I say that is, I noticed many people getting loaded onto the plane in wheelchairs, and when it's time to de plane less than a handful wait for the wheelchairs to arrive to help them Flight attendants are always cheerful and helpful. Most of all the pilots. Props go to the pilots to ensure our safety. Thank you, Southwest Airlines, I've been using you for years and will continue for as long as I am able to travel as my priority airline of choice read more

Southwest Airlines - Orlando Terminal - Airlines Near Me - Orlando, Florida

I love the 737-MAX8 airplanes... more legroom plus the charger port that's available !! Arrived Friday afternoon Oct 17,2025 Flying back to California Oct 20,2025 Always fly with Southwest... check in baggage is $35 !!! Tram ride from terminals to gate and from gates to baggage claim !! Southwest flight attendants are very professional and friendly! read more

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Service in flight was pleasant and the cabin was clean. The seats are comfortable. The snacks were nice. For the price it was worth the direct flight. read more

Southwest Airlines is one of my preferred airline carriers to fly with. I usually use Southwest and Jetblue depending on where I am traveling to in the United States. From Las Vegas, I typically fly Southwest Airlines to Orlando, Florida since there are non-stop routes, and direct flights in several times throughout the day. When flying out of Orlando, Florida, my family and I typically book early morning flights between 6:30 A.M - 9:00 A.M. This time, our flight left around 8:30 A.M, non-stop to Las Vegas. We had no flight delays flying Southwest, and ended up arriving early by 25 minutes into Las Vegas! Currently, there are no assigned seats on Southwest, but that will be changing towards the middle of 2025. We were assigned A 30-33. Check-in process was a breeze for Southwest, and we had no issues selecting seats for the flight! The team members and service on the flight was amazing! All of the seats we had were clean and functioning properly! My next flight with Southwest is in April for the Disney World Springtime Surprise Weekend race! read more

Southwest Airlines Southwest is one of those airlines people either get or they don't--and after plenty of flights, I can safely say I get it. The biggest perk (and probably the most famous one) is their bags fly free policy. Two checked bags, plus a carry-on and personal item, all included in your fare. That's huge compared to most airlines nickel-and-diming you for everything. Their app makes it super easy to manage flights, track bags, and check in. Now, the elephant in the cabin: boarding. Southwest doesn't assign seats. Instead, you get a boarding group (A, B, or C) and a number, then board in that order to grab any open seat. It's basically a race to see who checked in fastest or who paid extra for EarlyBird check-in or upgraded boarding. Some people hate it, but honestly, I don't mind. With family boarding, my wife, infant, and I usually get on early enough to sit together, and when I fly solo, I don't stress too much about where I land. As for routes, Southwest has been clutch for me. With family in West Virginia near Pittsburgh, the nonstop Orlando-Pittsburgh flight is a lifesaver. Great rates, reliable schedules, and staff who are consistently friendly and professional. Nothing flashy, but it works. Tips & Tricks: * Check in exactly 24 hours before your flight to score the best boarding position (or pay for EarlyBird if you don't want to risk it). * If you're traveling with kids under 6, use family boarding (between A and B groups) to guarantee seats together. * Pack that second checked bag--it's free, so why not? All in all, Southwest delivers great value, solid service, and one of the easiest loyalty programs to use. Their flights are often some of the best-priced around, and the flexibility with cancellations/credits is a huge bonus. Will I keep flying them? Absolutely. For me, Southwest strikes that balance of budget-friendly without feeling like I'm getting budget service. (for bags, staff, and overall ease--just know what you're signing up for with boarding!) read more

It's always a great experience traveling with Southwest. It helps if you travel a lot and get on A list. Guarantees you'll grab a pretty decent seat on the front half of the aircraft. Exit rows are even better if you're comfortable with the added responsibility. read more

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The new charge for bags, increase in cost of flights and changed open seating policy is terrible! there is no reason to choose Southwest over another carrie. Nothing about this airline stands out enough to choose it over larger airlines. read more

Come on SW, lines like today's and only 3 and sometimes 4 people working the bag check with an hour line wait AFTER bagging via the kiosk...with over 30 bag check-in lanes...ridiculous. And THEN the monitors were WRONG! I had to run to the other side of the airport. Love you guys, please get this stuff sorted. It's been several flights going downhill like this lately. read more

Southwest Airlines - After kiosk, and after waiting in line 10 min. - Airlines Near Me - Orlando, Florida

I really like southwest for air travel. No seat assignments and one bag flys free. They have always been on time for me! read more

Southwest Airlines - Cockpit view from your phone - Airlines Near Me - Orlando, Florida

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Had a exceptional experience except for an extremely rude employee Jasmine P. She should really be retrained in her customer service abilities. Getting through the airport across the country to get back home is stressful enough. It's sad how she speaks to individuals especially in front of children. Happened to me an also seen another family have the same experience with this individual. Sad read more

Phenomenal flights. Traveling to Orlando, Florida for a vacation. Southwest Airlines treated my family like VIP. I can't thank them enough. From check in to flight staff absolutely fantastic flights we had. My daughters both were greeted with smiles by all of the staff. Thank you for being awesome! Respectfully, Proud rewards member Bryan Yukon, Oklahoma read more

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Got kicked off the flight because my of ESA. But it's okay for crying babies and kids kicking your seat is okay. Will never fly with Southwest Airlines every again. This happened in Orlando and the lady's name was Angie. When I asked for the manager, she grabbed some kid that didn't do his job or anything. I dont even believe he was the manager. She wouldn't stop harassing me and other passengers were sticking up for me as she said I took my dog out of her carrying case, which was false. And her "Manager" should of spoke more than her mouth- tell me oh you cant fly with us and refunded me my money. But you get what you pay for. Cheap flights, cheap snacks, cheap help. read more

Flew into Orlando this morning. Plane full but zero problems. I like no surprises and that's what we got. The plane was clean, staff friendly and we left and arrived on time. Sweet! read more

I know we all have our reservations about Southwest, but at least it's not Spirit. Overall I have hardly had a problem with them. But this trip it was a little different. I arrived at the airport well before I needed to be, because why not. I get to my gate and settle in until boarding is to happen. Who cares about that portion, but we all do what we do when waiting to board the plane. Then the delays start. I get delayed once. Ok, whatever, that's fine. Then I get delayed a second time. Then they come overhead and state that they need to bump a few passengers. I volunteered for this because I didn't have anywhere pressing to be when I got back. They were generous when it came to volunteering to do this. They gave me a voucher for the amount of the ticket and then another one for an additional amount. They booked me on another flight. Well, this is where it went a little sour. The next flight to my destination wasn't for five or so hours. So that meant I would be spending a majority of my day in this airport. On top of that, they didn't do anything about my boarding position. I was one of the last people to get on the plane now. Mind you, I was in the A boarding group on my original flight and now I am dead last to get on the plane. Then the delays started. I believe this flight had four delays that pushed the flight back for an additional two hours total. After eight hours in an airport, I was ready to go and should have stuck with my original flight. read more

They are awful. Not organized at all. On my way to vacation, flight cancelled. Was put on standby 3 times, but bumped down the list because they give the seats to their rewards customers first. Paid for priority seating, but was put on a plane with C class. Wasn't able to sit with my young daughters. Got to my destination, Orlando. Waited for an hour on the tarmac and then 45 minutes while they waited to find an employee to connect the plane to the gate. There was no one there. Now today sitting in the airport looking at a check in line that's a mile long and been informed that our flight is delayed and we will be missing our connecting flight. Here we go again. read more

I was going to post this on Southwest Airlines page, however, it doesn't allow for it. So, let me tell you about the not-so-great service we received at Orlando airport. We were traveling with a party of 5, 3 of whom needed wheelchairs. My sister and I went to the smoking area, the other 3 checked their bags and advised the skycap that one of them required a wheelchair. Now my daughter (the one needing the wheelchair) cannot stand for very long, especially in the heat, or her blood pressure will go up, and she will pass out. The skycap who helped them made them wait for about 10-15 minutes (he NEVER called anyone for a wheelchair). He waited on the 2 or 3 people behind them. Then, he went to get her a wheelchair. After she sat down, he looked at the other 2, my niece and a wonderful family friend, and said, "Well, I got her a chair, who's pushing her?" This is definitely NOT compliant with ADA laws, and it honestly felt and sounded like he was being quite discriminatory because she is African American. Needless to say, no one called for a wheelchair pusher (they pay a 3rd party company to do this), so one of the others with her had to push the wheelchair, while the other struggled with 3 people's carry-on bags. Sounds like the end of the story, right? Not so. As they get to Ask TSA, they stop my daughter because she only had a copy of her passport (the cruise ship took the original and gave her a copy for the airport because it had been reported lost) and a paper copy of her ID (it had just been renewed so she didn't have the actual ID), along with various other forms of identification because we suspected they would question it. My daughter suffers from memory loss as a side effect of the various medications she takes for her chronic high blood pressure, kidney failure, and cancer. The Ask TSA agent did, in fact, stop her to question her because of her identification forms. One of the people who was with her is a registered nurse. The Ask TSA agent was questioning her, and because of her memory loss, she couldn't remember the answers to the questions. When my niece and friend tried to explain that she suffers from memory loss and may not remember the answers, they were told to shut up and back up. The Ask TSA agent wouldn't even let them explain why she couldn't remember the answers to the questions that were being asked. After this happened on several occasions, the Ask TSA agent walked away to do something and left them standing there. Another Ask TSA agent came over and turned the fan off. When the original Ask TSA agent came back, she began screaming at my daughter, saying, "Why did you turn the fan off?" When my daughter told her she didn't, another Ask TSA agent did it, the agent told her to stop lying. When my niece and friend tried to tell the agent that another Ask TSA agent turned the fan off, they were again yelled at to shut up and back up. Now, I know that Ask TSA is there to protect the safety and well-being of airport passengers. However, all of the yelling and screaming this agent was doing to my daughter, niece, and friend did nothing but raise her blood pressure to stroke/death levels. Had she taken the time to let someone explain the situation to her, all of this could have been prevented. Instead, rather than protect the safety and well-being of my daughter, she actually put her life in danger by her actions. Completely unacceptable. What would Ask TSA have done if my daughter had had a stroke right there, or worse, died right there? How would they explain that to her three children? They wouldn't be able to, and obviously, the agent didn't care. So, Ask TSA, your agents need to do better. Have some compassion, be understanding, and keep a calm, professional tone with passengers. I truly wish that one of them had thought to get the agent's name, but unfortunately, that was the farthest thing on their minds at the time. Had they gotten a name, I would be blasting her name all over the place so others can know what to expect from this particular agent. Fortunately, once my daughter was away from TSA, she was able to calm down and eventually her blood pressure went down as well. She made it home safe to her three babies, a little worse for wear, but alive. read more

I am a far cry from reaching my goal of reviewing every Southwest Airlines in every city I fly. This is a goal for 2020 to complete because my experiences are positive and I want to share. This Yelp check-in is for Southwest Concourse A. I choose Southwest pretty much exclusively if I can. The number one reason is they are most often on time. However a close second is that they are a company with a big heart. The staff from check in to flight crew are some of the best! Have I had mediocre experiences, well yes but it's uncommon. Also they often come in with excellent pricing. Finally the two bags fly free can't be beat. I can only recall flying into Orlando on Southwest twice. They are located in Terminal A, East concourse My most recent a few years ago when my son was an age where he was interested in viewing the cockpit. After 9-11 this was pretty much stopped. However some airlines have eased up. The pilot allowed my son to sit in the Captains chair for a photo. He then gave him wings. What a neat moment. Southwest does things differently and they pride themselves on being a unique caring airline. I think the extra attention provided by the desk agent is indicative of the overall customer oriented culture. read more

Southwest Airlines - Airlines Near Me - Orlando, Florida

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Excellent air service for a great airline. The plane got us safe and home on time: definitely will fly again

Waited for 6 hours to get on a plane because they delayed our flight twice, got moved from seating A to C and was the very last to get on the plane because they delayed our flights, we didn't choose anything different, so now we get screwed Because of their mess ups, I would not book Southwest Airlines again read more

I've always had a good experience with southwest. There have been a short delay here and there but they keep us informed and move quickly when they can. Service is always good. There is enough room on the plane and I'm a plus size person so this is especially important to me. App is easy to use and flights are fairly priced. read more

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I enjoy flying w/ southwest. I can't compare it to other airlines but it's always a pretty good experience. Reasonable prices & free Wi-Fi. They have kiosks to get your boarding pass & other services. The staff from bag check, to boarding, to the flight attendants are friendly & informative. The planes are usually clean & my flights usually leave & land on schedule. read more

I am so disappointed in your services. I fly multiple times a year and my Rapid Rewards Points never seem to work. 99% of the time I don't even have an account associated with my email, then when I create a new account using my email it says sorry I already have an account but the account never recognizes MY rapid rewards number. I've traveled tens and closed to hundreds of thousands of miles with you guys and I have ZERO points and have never used a single point. I'm also on a flight right now where I purchased the WiFi and soon as I get into the air it disconnects and I'm unable to reconnect for my WHOLE flight. This has also happened to me MULTIPLE times THIS YEAR. I'm very tempted in taking my business to Delta or United if we can't resolve this. read more

The disorganization I experienced today sets a new low. The last time I flew Spirit, and swore never again, was essentially repeated today by Southwest. The chaos was unrelenting and the airline had -0- employees in front of the counters telling folks what lines they needed to get in to accomplish a given task (check in, drop bag, etc). Some, only some, of the flights were to check in at a different location - they had a sign up for Northeast Flights Check-in but we already had boarding passes, we just needed to drop a bag. That, apparently, is checking in at Southwest....even if you already checked in! Too few employees and most of them seemed clueless. Never again. read more

Southwest Airlines's special flights wanna get away have some plus but there are also some minus. Happened to have special price $49 flight going have to stay 11 days to get a discount return price. Appreciate the fact things worked in my favor to book a flight. read more

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On Monday night going into Tuesday morning 8/16 I had the absolute worst delay experience I have ever had with SWA. I was flying from Orlando to Chicago. Our original flight time was 10:55pm. My flight was delayed first until 12:38am then 1:10am then 1:30am back to 1:10am then 1:49am then back to 1:10am. Then back to 1:49am. The original reason was the weather however myself and other passengers quickly realized that this delay was due to negligence. We were alerted that our pilot was flying in from Atlanta. The plane from Atlanta landed at 12:45am They changed our gate. Lined us up to board at 1am then had everyone sit down and then we were asked to line up again. All to sit back down again because actually, " change of plans". There was another pilot assigned but he was still in the air coming from Nashville. And they said they " hope" that this pilot would accept the flight. If not "we will cross that bridge when we get there". Are the words of the customer agent. We are still waiting for our plane and our pilot. At this I have lost all faith in Southwest Airlines to get me home in a safe and timely manner. I am still at the airport and its almost 2am. Signed your former customer, Ashley Hernandez read more

After devoting 4 long months, I have come to the realization that this is by far one of the worst airline to work for. If you are looking to be drained from being overworked, make no friends, and be stressed still trying to pay bills, then this is the company you should choose. There is no regard for employee care. You can work a 20 hour shift and you will still have mandatory hours that you can't refuse and still be expected to come in following day. You will be called on your days off. There is no such thing as being sick, if you get sick and need to call out, forget it, you're bound to be fired. Oh and if you need the uniform altered, you're given just 1 day to do it. Which we all know it takes longer than a day to alter pants. It is the most draining job I've ever had. And the employees suck. Gossiping is frowned upon however everyone does it including supervisors. Don't trust anyone. All in all, you could do everything right, have sympathy for passengers and be the heart of Southwest and it still won't be enough. Even if you have passengers writing into the company, stating how good of an employee you are and how you represent the airline so well, it still won't be enough. You will break your back in two and snap your neck in the process and it still won't be enough. They are always looking and hiring people because they are petty and fire you for breathing. Seriously, it's not worth the headache, save yourself and apply to a different airline. Southwest makes spirit look way better to work for. Enough said. read more

I will be diffinetly be using southwest again in the near future!they even have free snacks and pop the flight attendant s were very friendly!! read more

Southwest Airlines - Airlines Near Me - Orlando, Florida

Fair prices I may say. Also you get to check in 2 bags for free. I recommend this airline.

Completely disorganized check in. No signage and no communication. Just a complete mess. Arrive 3 hours early if you need to check a bag.