Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

I tried to post this review on Google, and to respond directly to Bob's before posting a review but…read morethey don't have an easy way to give them feedback. They do have polite people and do decent work but I did not have a good experience with their repair business. An annual inspection turned up a couple of small problems - low refrigerant in a system and a nearly failed condenser fan in another. No argument with that conclusion so I said go ahead with fixes. Got the invoice and should have paid more attention - a price gouge of epic proportions. Here's what I sent them that got rejected by their system: PS - registered professional engineer who should have paid more attention. 'I was not here when this work was finished, and I have no issue at all with the technician and work performed. He was professional. I agreed to all of the work. But I regret now not doing additional homework on the cost. A one pound 410a add should cost more like $100 at the high end all in. Easy to find on google or Yelp), given you can get a 25 lb Jug in the range of $250. And yes, there is labor and overhead in that , but for for a 30 minute job $325 seems excessive. I also was able to source the replacement fan motor with an identical Lennox model# from a number of sources- from around $200. Again, that doesn't include labor. So if I'm generous, you got $300 in parts, add 20% for miscellaneous. And yes, I get that there is 'Bob's guarantee' and you have overhead, but an 1800+ bill for less than two labor hours of work, make it 3 with travel time and even at 150 per hour - and maybe 450 in parts and material -the total markup at 2x is to me excessive. Plus your billing is deficient in the level of detail so it's even hard to understand how you could add it up to that much. My wife paid the bill of course, but with these prices even though the service is good I won't be using or recommending Bobs for repairs in the future. I'll do my homework.' PS - last postscript. You may have noticed Bob's no longer responds to Yelp reviews. Must be too busy. Or they don't care. Neither one is a good sign.

Very professional and excellent communication. Highly recommend for solar installation.read more

This is one of those reviews where (if possible), I'd give Robco Electric more than five stars on…read moretheir Solar installation / service. We did a lot of research before we pulled the trigger on Solar. We did a deep dive on leasing versus purchasing, equipment differences and post installation service. We had actually contracted with a different firm, but after we found out the sales rep misrepresented the equipment they were going to install - we cancelled. After that, we reached-out to two other companies - one of which was Robco. After comparing all of the metrics as well as the reviews, we ended up purchasing a system from Robco. From the presentation and design with Jorge, through the approval process with our HOA, to obtaining permits, they were on top of it all. We initially met with Jorge on May 12th. All approvals were obtained and Mike and his installation crew showed up on May 26th. These guys actually showed up early and worked like a well greased machine. The job was completed by mid afternoon, including the painting of conduit and solar emergency shut-off to match the stucco on my home. They even left me with extra roof tiles in case we needed them in the future. After the installation, the building inspector scheduled time to come by and sign-off on the permit. Of course, there were no problems there. The funny thing was that I can be a bit chatty and in talking to the inspector, he stated in summary that if he were were going to put solar on his personal home - or needed an electrical repair, Robco is the one company he would call. I thought that was quite an endorsement. That last installation piece was for NV Energy to come out and replace the meter with one that can export unused solar energy back out to the grid; that was done on June 18th. From start to finish, Jorge, Mike and all of the guys at Robco exceeded our expectations. We would wholeheartedly recommend them for your Solar (or electrical repair) needs.

DO NOT USE I wanted…read moreto buy a full system outright. The salesman, Chance, was amazing and walked me through the quote, inspection and was very responsive. He assured me the $500 deposit was refundable up until they needed to pull permits. I paid the deposit and it was through a different company. What? waited for the inspection and nothing. After several weeks Chase said he was laid off. I was put in contact with Sam. We'll call him full of s*it Sam. Said I needed a new roof and the agreement said there was no refund for the deposit, conflicting Chase. He agreed they would review the recorded call and a manager would contact me. I've tried repeatedly to contact them again and have been officially brushed off and never received anything. No refund or call back.. Also, Chase and I responded on calls and text on a cell phone. Was that recorded?? They push you and tell you whatever they can to get that deposit and then Push you for a new roof and if you try to push back, they're gone With your money.

I wanted to post a quick follow-up to my earlier review. After I shared my concerns about the…read morenon-disparagement clause in the contract, I got a call from Solar Optimum's Director of Sales. He was professional and respectful, and took the time to explain their side of the clause. They're not trying to silence honest feedback across the board -- they're asking for 45 days to fix any issue before someone goes public with a negative review. I appreciate the clarification, but this is still an effort to silence consumer's right to free speech, which is something I take very seriously. I work with several brands that compete in various marketplaces, and this is a tactic I would never endorse. The clause, as written, sends the wrong message. It's written in very strong legal language, and yes, it absolutely reads like a threat. Telling a customer that their warranty could be voided over a "disparaging" comment -- even one that's truthful -- feels more like protecting the brand at the expense of the customer's rights. If a company's service is great and they handle problems with integrity, their customers won't feel the need to "disparage" them in the first place. To be clear, I otherwise had a good experience with Solar Optimum during the proposal stage, but ultimately decided not to sign due to what I consider to be a big red flag. I have no reason to believe that the positive reviews here are not genuine. I just have to assume that part of the reason they seem to out-index the rest of the industry is due to this type of tactic. I don't have a crystal ball - but the solar industry seems to be littered with companies who deal in deceptive practices, so if you want to be the "good guy", then you should have confidence that your customers will advocate for you. This isn't personal -- it's a broader concern about consumer rights. If you're thinking about signing with any solar company (not just this one), read the contract carefully, ask questions, and make sure your voice doesn't come with fine print attached.

We are leasing our solar system from SunPower, now taken over by SunStrong Management. Dealing with…read moreSunStrong has been a total nightmare, and it was difficult to get a technician out to look at our solar system which we determined need to be assessed for problems that we were experiencing. So we contracted Bella Vista Solar to come out and look at our system. We were so very impressed by the technician who came because he instantly diagnosed the problem. We asked him to put in writing what he discovered and include that info on the invoice. It cost $100 for him to come out, and it's very much worth it. Armed with that description, we were finally able to persuade SunStrong to send their selected contractor to take a look. And yes, we have installation and maintenance issues with our solar system. And it took Bella Vista's diagnosis to confirm. SunStrong then arranged to fix the problems.

Great service, very friendly service from technician Jason. Excellent communication and free quote…read moreof cost of service. He was quick and efficient. I highly recommend you contact them for your business. Also they were able to schedule me within a couple of days of contacting them.

ION Solar has provided nothing but top notch service for us. They provided us with estimated…read morerequired panels and I think my husband declined two or three. our power bill plus our monthly payment to ION is under $200 total each month. after the installation we had a hot tub installed and thought we would see a spike in energy use, nope. we are very pleased. they check on us periodically, they have been sensitive to my husbands health and sometimes call just to see how he is doing. We have referred friends and family, they have a great referral program. my cousin had them installed and his mind is blown at how much he saves monthly in energy costs. choose them, tell them Danny Garay referred you, you won't be disappointed.

Stop door knocking sales attempts, especially on clearly marked "no soliciting " properties…read more It is clearly a desperate move to increase accounts. If your services had merit on reputation maybe you would not be so close to bankruptcy. Solar systems are a joke in the Las Vegas valley. 25-30 year PPA contracts, Warren Buffet maximizing profits by lowering NP buyback rates for power fed back into the system, unreasonable high prices for purchasing, and many instances of roof damage during installation processes. Also, your representative walking around Henderson knocking on doors of people he clearly doesn't know was very rude. This is no longer 1950 gentleman, entering private property uninvited is intrusive,assumptive, and offensive to many.

Title: Customer-Focused, Knowledgeable, and Truly Committed - Sol-Up Delivers!…read moreAfter an exhausting experience with a nationwide solar provider--quickly realizing they were simply too big to care--I decided to move three rooftop solar projects to Sol-Up. From my initial email inquiry and the Sol-Up team's immediate follow-up, I knew I had made the right choice. I was fortunate to be assigned to work with Antonija, who, instead of rushing us into quick signatures or pushing products and lease programs that primarily benefit installers, patiently walked my wife and me through a full Solar 101 presentation. Admittedly, I'm someone with minimal patience, but I actually enjoyed the presentation and learned a great deal about product selection and design considerations. Sol-Up has been in business since 2009, and it shows. They are highly proficient at navigating the many obstacles in today's solar environment while remaining 100% customer-focused throughout the entire transaction. Antonija, Rita, and the leadership team treated us like family, offering sensible, customized solutions for each of our three rooftops. With the federal solar tax incentive set to decline at year-end, I highly recommend reaching out to Antonija and her team for a truly "Simple and Seamless" solar solution. You will not be disappointed.

I originally left a negative review because of my experience with Destiny Garcia in the sales…read moredepartment. My concern was never with Sol-Up as a company it was with how I felt I was treated during our interactions. After deciding not to move forward with the project, I experienced what I believe was unprofessional conduct. When I asked to speak with a manager regarding my concerns, I felt my request was not appropriately escalated. Following that, I believe I was subjected to repeated unwanted phone calls and what I perceived as retaliatory behavior, including a negative BBB review directed at my business. I was also concerned that information I had provided during the sales process was used in a way that made me uncomfortable. As someone who was attempting to extend a project worth more than $30,000 for a client, professionalism and trust were extremely important to me. A customer should be able to decide not to do business with a company without worrying about retaliation, harassment, or having their information mishandled. I have since updated my rating because I reached out directly to Sol-Up's COO, who responded promptly and professionally. I truly appreciate the time he took to address my concerns, and his response demonstrated the level of customer service I had hoped to receive from the beginning. This review is not intended to discourage others from doing business with Sol-Up. Rather, I sincerely hope the company addresses situations like this through additional training and oversight. My experience raised concerns about how customer information is handled and how complaints are managed. If I felt uncomfortable after sharing only basic contact information, it naturally made me wonder how other sensitive information, such as a home address or financial details, would be safeguarded. I genuinely wish Sol-Up and its leadership the best, and I hope future customers receive the professional, respectful experience they deserve.

Everything went well from start to finish Very professional…read more5 stars communication throughout the whole process Thanks!!!

So far it's been up and down. The salesman and the installers are nice! So I guess that's a good…read morething! But honestly the person Jason in operations is basically awful! Argumentative, does not answer simple questions, even asked moments after he texts you. He will argue with you and basically he has made what could have been a very smooth and easy process, a headache. Part of me thinks we should have just thrown in the towel and cancelled but again, the salesman is great and often communicates to questions that the other guy should have gotten to. So I hope it gets better as we are in it now. But make sure to remember this before you actually move forward.

Panda Solar was fantastic to work with. We had a roof leak…read moreand needed to have panels removed and replaced after leak repair was done. They even helped with arranging a solid company to do the roof repair. Also added critter guard, ridge spikes, and enabled direct monitoring for solar. All went without issue. Coree and Blaine are solid and were incredibly responsive throughout the whole process. Will be reaching out in the future for additional work when needed!

I only got a quote . No solar yet but when I am ready this is the place that will get my business…read more No nonsense straightforward approach.

This was going to be a low review but, due to the excellent customer service response I JUST…read morereceived at their office in Henderson, I changed my mind. I may still return if things don't pan out as promised of course.. Everything went well with the sales guy and I think the whole thing is of great value, my disappointment was with the attitude of one of the installers who gave me nothing but short answers and simply did not want to talk to me. He said a couple of times that he needs to finish his job and that if I had questions to call the office or the sales rep... Well I JUST found out that on that particular day, the guy in question, his dog passed away and he was devastated. I now feel bad for even confronting him or bringing it up again.. Anyway, overall, I am excited about especially the savings that I am hopefully going to see and obviously being part of the green future of the world

LivSmart is honestly just a horrible company overall. We decided to go with them because I knew…read moresomeone who worked for the company, so I trusted that we'd be taken care of. Our inverter broke back in March, and the only reason we even found out was because we noticed our energy bill had been unusually high for the past few months. We called on August 3rd and were told the replacement part would take 5-7 days to arrive. It's now August 10th, and we haven't received a single call, update, or follow-up from them. I've tried calling four times this morning, and no one has even answered the phone. After looking through their Yelp and Google reviews, it's pretty clear that this isn't an isolated experience. At this point, it honestly feels like they just don't care about their customers once they have your business. Really disappointed with LivSmart and the way they've handled this entire situation.

My wife and I just recently moved to Nevada from California. We have heard so many mixed reviews on…read moregetting solar, but once we met Jon Ortega he completely educated us on the benefits and made it such a simple and fun process for us. We just became new home owners here and we are excited that we went solar and we will be saving so much! Thank you Jon Ortega for going over and beyond for us!

From the owner: We offer incredible incentives to switch to Solar. Call us today.read more