I've been using Luis for about 2 years for a rental property. Every since the first call he's always been there for me, and addresses any issues I have in a very timely and professional manner. This company is the real deal, I had an emergency when the rental A/C unit died last summer. I called Luis and he had another unit installed in less than 48 hours! Thanks Luis for taking care of business, I wish I could rate you 10 stars. read more

Luis runs a world class business! Prompt, he was on time at the time he said he would be there. Professional, he made sure we were clear on what he offered and provided transparency on what to expect. Extremely fast service, he came out to scope the situation, then came back in a few hours and finished within 30 minutes! Best price possible! Someone else quoted us $3800, he originally quoted us $3500 based off that, but it all came out to $2740!!! And he included 5 years of service. It's so important to have someone you can trust to take care of your HVAC needs. From now on, Luis is my go-to guy. I will be recommending him to everyone I know. read more

He was great the first time he came to my home to fix my downstairs A/C. However, since then, it has been IMPOSSIBLE to reach him and/or to get him to come back and repair my upstairs heater. I wanted to give my business to him since he was great at fixing my A/C...BUT I give up and am giving my business to someone else. Timeline: August 2018 - did a great job in responding and coming to my home to fix my downstairs A/C. He included a warranty for the fix. However, I don't feel confident about warranty because I doubt I'll be able to contact and reach him successfully so that he can come and repair my heater. If I can't reach him for heater issue, it is highly unlikely I will be able to reach him for warranty work for my downstairs A/C. I'll take my loses on his warranty, and if my downstairs A/C breaks down, I'll go elsewhere. November 2018 - I messaged him on Yelp asking him to please come repair my upstairs heater. He NEVER responded. I text and called his phone and left a message, he NEVER responded. December 2018-February 2019 - I asked a question on Yelp "asking whether he was still in business" to my surprise he answered "yes." Therefore, I proceeded to call him. He answered. He said he was out of the country and to call him back one week later. I did. He then told me he was backed up by 2-3 weeks. I asked him to put me on his list. I NEVER HEARD BACK FROM HIM. March 2019 - I text him asking him if he now had time to come repair my heater. He NEVER RESPONDED. I'm still trying to give him benefit of the doubt at this time. After this, I didn't fix heater because weather got warmer. November 2019 - I sent a yelp message. He NEVER RESPONDED. I waited a few days. I then called him. He answered . He told me he was 2-3 weeks backed up and that he is a "1-man show." I told him respectfully I would find someone else. I understand you are a "1-man show" BUT AT THE VERY LEAST GET BACK TO PEOPLE WHO CALL YOU AND LET THEM KNOW THAT. In addition, you should indicate in writing that you are a "1-man show," this way people don't waste their time calling and waiting on you to get back to them. Further, you do provide quality work, but your communication SUCKS! I am so horrified by your lack of communication. I feel like a dumb dumb for insisting on waiting on you to get back to me (that's how loyal I like to be with my vendors, but you sir have pooped on my loyalty). read more

Our upstairs AC unit stopped working in this horrendous week of high temps ranging from 111-113!! Not Fun!! Thanks to the very capable and FAST service by Luis, we were saved from the roasting experience. He didn't garble air conditioning lingo at us and get us confused and desperate. He simply told us there was too much freon in the unit and he freed up some. Voila! We are back to our happy cool selves. He could have told us anything and we wouldn't have known otherwise? His honesty and time taking to speak to us in simple terms was awesome! His card is now placed on our fridge so that we know who to call if we ever need work done again. read more

Very professional, polite and passionate about his profession. Made sure to explain everything in terms I could understand. He walked/showed me thru every step of the process. Right off the bat you felt he was an honest businessman. He even explained what to check/listen for if the condenser fan was showing signs of a malfunction to prevent further damage. One hour air conditioning gave me a 6k estimate claiming I needed to replace my whole AC system because I have a ten year system. Instead, all I needed was a new capacitor and a charge on refrigerant. Thank you!! So much. read more

Luis came out to evaluate my A/C units. He was very honest about his assessment of my units and gave me a lot of information on what I thought was an issue, but isn't really an issue. I will be using Luis and All Around for all future projects and repairs. He is brutally honest about everything, which is a huge plus in my book. If you have estimates, let Luis come and check it out as a second opinion, he will defiantly tell you what is going on. read more

Fast, polite, and thorough. He actually quoted me a bit higher than others, but he came in with professionalism, an upgraded equipment, and a 5 year parts and labor guarantee. Luis went above and beyond. Thanks so much!! read more

I was hearing a rattling at night in our HVAC system that's in our attic. Didn't want it to be something big so I sent him a message through yelp and he was able to come out 3 days later (messaged on a Saturday he came out Tuesday since Monday was a holiday). My heater and everything still worked just fine, so it wasn't necessary for him to come out quickly. When he came out, he couldn't find anything wrong, since the noise only happened at night, so most likely a resonance vibration. He was looking for anything wrong and said our unit was working smoothly. He also informed us of things other companies will try to sell to you that aren't necessary, like a furnace cleaning which isn't needed for natural gas. He also took a look at our water heater and gave us a rough quote for the future. Also informed us that it's not necessary, and actually worse, to flush your water heater system. Our water heater is 13 years old and he said to just fair until it breaks, instead of trying to sell us to replace it after informing us he replaces his every 5 years so his expensive hobbies don't get flooded in his garage. Still after all that, no charge for just coming out! Safe to say we'll be calling him in May for an AC tune up (he also said a furnace tune up is not necessary in Vegas) and any future plumbing and HVAC needs. So please give him a call! I'm a huge small business supporter and Luis is awesome! The 64 5 star reviews are legit. read more

Without going into long drawn out minute by minute thing this guy did I can only tell you he is a crook and a liar. Had work done on a install and although I didnt catch his lie because I was out of town, years later he told the same made up lie about what he did to fix my unit only this time I had a witness who watched what he didnt do but said he did. On 2 occasions he said he had to do the fix by doing something in the attic. At no time was he EVER in my attic and there would be no reason to be if the AC unit is on the side of the home and heater is in garage If I was smart I would have taken his ass to court but I know the hassels of that. Never ever do business with a 1 man show working out of his house. This company, actually this person is extremely dishonest read more

Luis is great! Took him just minutes to identify the problem after showing up on time. Very professional. You're crazy if you don't give him a call. read more

Having a reliable AC company during the hot summer months in Vegas is a big advantage. All Around Heating and Cooling never disappoints and continues to give great service. Thanks for everything! read more

My AC broke and I had to have it fixed right away as I have young children. Luis from All Around Heating and Cooling came and took care of it. He was easy to deal with and he was reasonable. Will recommend him to my family and friends. Thanks for a job well done. read more

Summer in Vegas is a nightmare especially if your AC broke! I'm grateful to All Around Heating and Cooling for fixing it quickly! Well-deserved five stars for their high-quality service. read more

I called a few places for some quotes. Then I came across this company. They did an absolutely amazing job! Luis was extremely professional, courteous, and punctual. I got great work done at a great price. I would highly recommend him to any of my family and friends. read more

My family has used this company for two years running. Both of our old AC units, top floor and ground level, went out within a year of each other, and both times after we contacted Luis he was here ASAP. He helped us make educated decisions about repair vs buying new. He tunes up our units for free, and our overall experience on all of his visits have just been above and beyond what I would have expected. Thanks to him we didn't have to sweat out even one day of this heat wave. This guy knows his stuff, and his service is exceptional. read more

I called to get an estimate on an HVAC from a home inspection that was done on a home that I am thinking of buying. He was supposed to arrive today but when he didn't I called. He told me that he was busy doing repairs and because I was only an estimate he would look to come sometime today, tomorrow or maybe the next day. I could not believe that was his response. I was not important enough. I can promise you that I will tell everyone about the horrible service or lack thereof received here. read more

Louis is awesome! He is easy to work with and such a great guy. I requested for AC maintenance on our house, and he came as when he said he would, constant communication and simply great customer service. His fees are super reasonable and differently great service overall. read more

Luis was honest and straightforward with our air conditioning issues. No charge for a check up because nothing was wrong at this time. Highly recommended and will definitely use again. read more

Luis has earned my loyalty. He is professional, kind, knowledgeable and gets it Luis was ahead of schedule and for a concern this morning, he had someone (Joe, his wonderful) at my door before I returned from dog walk. Done! Wish there were more like him, I'm not sure it's possible. Thank you, Luis Update June 27, 2019. I have had for 3 years ask plumbers and AC companies to look at concerns for our home and my parents . I paid them as they would come back with no resolve unless I broke into foundations and change all pipes. Luis came in last year and has come back with other concerns...Fixed issues from slow water pressure in my parents home to Air Conditioners being replaced in my house without what was suggested by other AC companies. And as to concern of to leaks. Done. All Done! Oh yes roofing too! Kelly (Jones and Lewis Construction) does all construction if needed, both amazing . They hire employees who know what to do and the job sight is clean at all times! I recommend calling them. They are on a mission to get it done right and they have. Excellent read more

Luis came out to do a check up of my a/c unit and also to figure out why it was making a loud noise. He told me I needed to use a different type of air filter and that nothing was wrong. He was very honest, which is so rare to find. Thank you for solving this problem and we will definitely call again in the future! read more

I had a repair job December 2017. They fixed a slow leaking plumbing issue in the master bathroom as well as mold treatment. The repair was professional quality and you can't even tell the repair was done at all. It looks perfect. Would definitely recommend! read more

Had to have my AC repaired right away as summer temperature was unforgiving and All Around Heating and Cooling took care of it timely. They were very responsive and efficient. Highly recommended! read more

Luis responded to our call quickly! Was able to remedy our AC issue quick and efficiently as well! HIGHLY RECOMMENDED!

I just had my A.C. fixed by Luis. He was quick in identifying the issue and getting the job done. The whole deal was done online, since I was out of the country, but this didn't cause any issues at all. I was very impressed and definitely will with work with him on the future. Thanks, Luis! read more

I needed luis's help again and like last time he was fast and honest, only charged me 190 Thank u Luis read more

All Around Heating and Cooling replaced my AC unit without any incident. The Vegas heat especially during the simmer is unforgiving to my young daughter so I'm grateful for the quick response and job well done. read more

Once again, fantastic job! My AC took an unexpected turn and I needed to get fixed as soon as possible. All Around Heating and Cooling was able to come to my home quickly and help fix the problem. Thank you again for such fantastic service! read more

Had a problem with air conditioner and had bought unit 5 years ago from Luis without any problems until today. Luis came promptly, diagnosed problem( slow Freon leak), fixed it and back working well in less than an hour. Also discussed maintenance and all my other concerns. Reasonable price and a lot less then I thought. Highly recommend Luis and only guy for me when need service or replacement. read more

Great speedy service! My AC went out this morning and I had it fixed within the hour. Would definitely recommend this company to anyone looking for timely AC repair. read more

On 2019 Luis was great. But in 2020, not the same. He canceled first appointment w/o notification. No show for 2nd appt. in both cases I had to call + ask what's going on. Obviously doesn't keep schedule book & so it's a gamble if he will show. Too bad bcs seemed like very nice guy. read more

I looked on Yelp for an honest A/C guy and found Luis at All Around Heating. What I liked was Luis's bio and the fact that he does his own work versus a large company that sends out one of their employees. Luis was very honest and said that my air conditioner was one of the best and there was no need for a tune up. How honest is that? He also gave me tips on keeping our home cooler and reducing our electric bill. Come to find out, Luis is also a general contractor and does plumbing and other repairs inside the house. We will definitely be calling Luis for any repairs in the future. read more

Highly recommend. We had to have an AC unit looked at. The AC units are starting to get older and need more attention. We've used All Around Heating & Cooling before and know they are always reliable. Luis was prompt and friendly. He was able to quickly resolve the problem and they know how to get the job done right. It's refreshing to have a repair service that you can trust they're being honest and offering a reasonable and fair price for the service. These are some of the reasons we've made sure we call them first for any AC needs if they come up. read more

I highly recommend all around heating and cooling. Luis is amazing and provides honest quotes instead of taking advantage of the customer. My company got a recommendation to bring in a different company to look at the AC. The quoted us to replace the whole unit for 9,000.00. We wanted to get another quote, and in the meantime our AC actually blew it because the first company didn't say to shut it down. Luis gave an honest answer saying the unit is fine and we just need to replace and re-fabricate a piece which cost $2200, which is clearly what we decided to do. The unit works great and we are using him to fix or plumbing issues as well. I highly recommend. read more

Excellent Service, I contacted Luis Jones to inspect my AC units in my residence and rental, he inspected my units, confirmed they were operating correctly, he explained how the units operate, how the filters assist, and did not charge me since there was no work required. No trading up. Luis reported on time as scheduled, and did a great job. read more

Highly recommend. Timely, professional, knowledgeable, clean, and fairly priced. What more can you ask for from a HVAC company. I'm very pleased with their service. read more

If you want someone who is honest, trustworthy and reliable, Luis is the person to call for air conditioning service. He is a straight shooter, punctual and will not try to fix anything you do not need fixing. We have dealt with other HVAC contractors in Las Vegas and Luis is at the top of our list. Nick read more

I called around and finally found Luis. Everyone was trying to sell me a new unit. Luis fixed it and only cost 300 vs 8,000!!! I found out all the seniors in summerlin use him, thank u so much read more

Luis was amazing! I called him this morning because our A/C wasn't blowing cold air. He said he could come by after he finished with a current job. He was friendly and professional and fixed our problems very quickly. Highly recommend him. read more

Luis was a pleasure to deal with. He was able to quickly fit me into his schedule and immediately found the problem. He had all of the tools and parts needed on hand. The job was wrapped up in about an hour from start to finish. No up-sell. Just very professional service with plenty of knowledge transfer so I would be able to handle things better next time. Great guy and will be my go to going forward. read more

Just had Luis come service our units. Couldn't have been a nicer guy or more professional. Will be calling him during the summertime as all of our units are quite a bit older. Glad we now have a go-to guy! Couldn't recommend him more. read more