I have the worst experience from this establishment. I booked a spa facial on July 16 and no one…read morecalled me to confirm, then I called and they did not have an appt. For me. Then they did squeeze me in but persuaded me to schedule another appt. And join the membership and again called today to see about my appt. On monday and they had no appt. For me again. They told me that a manager would call me within a few minutes and never called me back. Called again and they said that the manager was busy! Worse experience ever! I will never go there again.

Appointments of mine always mysteriously cancel at this place. Today was my last straw. I paid for…read morea babysitter and had to reschedule a very important business meeting for my appt to be canceled when I showed up. I confirmed my appt, got no cancellation text and no answers from the staff as to why this happened. Great masseuses but terrible organization. Would not recommend

Great customer service the moment I walked in. My massage therapist was May and she did an amazing…read morejob. I felt very taken care of. Will be coming back again!

I went with my friend to pick them up at the end of their massage service and how we were treated…read moreREALLY dampened the whole experience. My friend was using Groupon for the service and was treated awfully at the end. A staff member brought another staff member out to coerce them into a tip LARGER than 20% after my friend was already putting their card down to tip 20%. They made us feel like we weren't paying for the service even though it was fully paid for! I honestly felt afraid that they would threaten to call the police. I later found out that they pulled down my friend's pants during the standard massage service? I still have questions about that! If you anyone sees this business on Groupon, do NOT buy. They do not respect Groupon customers

The salt cave is phenomena!! Help open my sinuses and throat for better breathing. The crew is…read moresuper helpful and cherry. I def recommend for people who have health conditions to try this spa!

Plenty of parking as the spa is located in a strip mall. A very nice facility, I enjoyed the decor…read morein the couple massage room; however, after having an appointment booked for an hour, I felt like the massage did not last the full hour. We were also not informed that socks were going to be needed for the salt room so if you plan on using it, bring a pair or they'll have some for purchase!

I believe the guys that are giving this place five stars are the ones that are getting the happy…read moreending that they offer!! I was looking for a good place to go to a couple of years ago and stumbled upon this place, yes, it smells funny and after the half ass massage that I got with the woman constantly leaving the room and coming back.. she taps me between my legs and said " how much you pay" and I was like excuse me, I'm done time to go Very scammy place and you're right she wanted a tip. I gave her $10 and she asked for more. Definitely definitely stay away from this place unless you want that kind of vibe.. that's all you Found a very good place in Tinley, very classy very clean

Exquisitely kind people that give good massages. I am overdue but please be generous to these…read morelovely ladies. I usually get a Deep Tissue Massage and it's always a great experience.

I'm one of those people that don't write many reviews but I just HAD to. It was my first visit…read moreseeing Sharlita and I also got in kinda last minute and it was the best massage I've ever had and I have had many. She helped all my problem areas and some that I didn't know I needed which really only comes from an experienced professional & it gave me a ton of relief. I felt like I was getting what my muscles needed vs going there only to simply relax. She definitely cares & knows what she's doing and made me feel completely renewed & I really appreciate that. She is personable & truly outstanding! I will be making another appt when the time comes.

My 350th review go to this lovely massage suite owned by Ms Sharlita…read moreI had a very important ports in nursing license ship exam and I wanted to be as relaxed as possible so I quickly realized that the massage was definitely in order I am a southsider and I don't feel like going to the north side spa services or going downtown and looking for parking in order to get a quality service Yelp definitely has is Perks of being able to get insight and perspective that fit your needs I found the massage suite and I looked at the miles away and noticed that it was in Orland which is awesome for me is it a clear shot from a home I called and the owner actually picked up the phone I didn't have to leave a message or wait around I told her exactly what I needed and and why I needed it and she told me that she would definitely fit me in which was the Monday before my exam We quickly Exchange number she text me as soon as she was available we mutually agreed on a price and it was definitely what I was looking for for an hour of service I definitely didn't want to deep tissue massage so we agreed that we would go with the Swedish massage I got there in the nick of time found parking found her massage Suite she's very professional she lets you know what you need to do to get the best for your money for it starting on time getting undress quickly so she can go ahead and start her magic When I tell you that was the best massage I have received in a very very long time my last move the massage was around my birthday in Florida and it lacked and I had to stop and ask her what type of massage was that because it definitely wasn't a Swedish massage and she told me that it was more of a tailored massage she noticed that I had not several Kinks and felt my area of sciatica she focused there she focused on my neck she focused my back my goodness I rarely fall asleep on the massage table that I'm not comfortable cuz you're are half-naked in the environment but I dozed off several times I was so relaxed her hands are like angels I felt so good the next day I aced my exam so I appreciate her and her services and fitting me in I didn't leave her too much flexibility because I needed it so soon but we worked it out the price was wonderful I actually gave her $10 more because she Taylor Made it that massage just for me 5 stars

I had a 60 minute massage. The massage therapist asked if I wanted medium or hard pressure; I said…read moremedium. It was still the hardest pressure I have ever had on a massage and was mostly painful, even after I asked her to go lighter. I was certain I would bruise after. I understand that this is a preference though so that may be ideal for some. The part that really took away stars for me was that she thoroughly massaged my feet and then, shortly after, moved to massaging my forehead and temples. I was cringing the entire time she's touching my face thinking that she was just touching my feet.

I've just walked out of this place and I'm so disturbed by their inability to articulate why…read morethey've made such an obvious adjustment to their service offering. As now all of the words "massage" has been replaced with the word "acupuncture" with tape and a piece of tape on their menus. I asked the person at the front desk to explain and with very little knowledge of English, he was unable to do so. Then, was told to call a number and someone else picked up the phone in which I repeated myself nearly five times and he was unable to articulate it either. Then, he shows up to the shop, completely ignores me, serves a customer who purchased a Groupon (in which I'm paying full price), and completely ignores me. How dare someone expect you to pay money on a service that is not well-described and are unable to answer any questions that a customer may h It was pretty awful, especially as you come to these places to feel relaxed and now I'm more worked up then I was before I came. Poor service all the way around.

So I got the sixty dollar massage very much so soothed and relaxed. I thought the conversation was…read morein good company but then again chill and precise. I left a ten dollar tip.

Please steer far away from this place. I had never been here before. My regular spa I attend was…read moreclosed for today. I walked in and was greeted by a woman at the front desk, and the first thing she said to me was looked "is that just fat" (looking at my stomach). I was flabbergasted. There is a better way to say "we don't service women who are pregnant". I proceeded to tell her what I wanted and she recommended the me 30 min massage for $50. I agreed that was ok. She then asked me to pay before I was serviced. I responded that I'd like to pay after I am serviced. She then stated to find another spa to go to because it was "boss rules" to ask for payment before being serviced. I kindly walked right out of this business and pray no one patronizes them for good.

WORST MASSAGE EVER! First of all, and friend and I went into JJ day spa for the deep tissue hot…read morestone massage, but they ended up leading us outside to a spa next door. I forgot the name of it but there were pink and green flowers in the hallways and I think the lobby was painted red. Buyers beware of this bait and switch. Now for the massage review. My masseuse was so rough on my shoulders that a day later I am STILL in pain - inflamed and tender the touch (which prompted me to write this now). The back massage was also wildly uncomfortable. She moved so quickly and frantically that it felt like carpet burn, even will all the GOBS of oil she was using. When the hot stones came, she also used them wildly that I finally had to speak up to ask her to slow down. Unfortunately, she nor the other masseuse in the room understood a single word I said, even after attempting to mime it out to her! So she continued to manhandle my back before moving on to my legs where she applied an ABSOLUTELY PATHETIC amount of pressure. Seriously, it felt like just putting on lotion on after a shower. I've never left a massage feeling worse than when I started but somehow they pulled it off. Awful. 0/10.

I've visited several spas in the area, some are very good, but JJ's is absolutely the pinnacle…read more Their 60-min massages are a FULL 60-min. Every one of the masseuses has been professional and extraordinarily skilled in not only relieving stiff and sore muscles, but especially important - stress relief. For my fellow "mature" folks, Bob Hope and George Burns tried to get a DAILY massage. Both lived to age 100.