Great service. Started right on time, I got checked in right at my appointment time, all planned…read morework was explained. Completed as scheduled and the bill was as explained. Vehicle was even washed, a very old school service. I'll use them again as service is needed.

Becky, John, Todd went way beyond what was required to find me a car that would meet my unique…read moreneeds. I am so appreciative of their assistance. I love my new workhorse SUV. thank You. Brenda.

Came in with my 2016 370 z and I messed up the transmission to the limit, Mike was super helpful…read moreand helped me with an expensive job! I totally recommend this shop... my car difficulty is 5/5 and these guys handled it with ease. Super affordable as long as mikes there. 5 starts easy

I had an awful experience with this shop and would not recommend them to anyone. I brought my car…read morein to have the transmission rebuilt. The owner called me and said it was the worst possible scenario and would cost the highest price they charge. I trusted them and paid the full amount, hoping to have a reliable car again. The car drove once and then wouldn't start. When I called to report the issue, they immediately tried to blame me--saying it must have been something I did. It turned out the computer programming (which they outsourced to another company across the street) was done incorrectly. I had to pay out of pocket to tow my car back to them, and the owner refused to reimburse me, arguing with me the entire time. They kept my car for another full week. When I finally picked it up, it started--but the A/C no longer worked, even though it was working perfectly before. When I called, the owner dismissed it and said it was just a "coincidence" that it went out at the same time. Every time I brought up a concern, he backpedaled to avoid responsibility. Later, a mechanic inspected the A/C and said it looked like parts were broken--right around where they would have installed the battery. On top of that, the incorrect programming kept frying my battery, and I had to buy two replacements. When I got my car back the second time, the brackets for the battery weren't even reinstalled--they were just left on the floor of the car. The final straw was when I noticed greasy, oily handprints all over the inside roof and visor above the driver seat. When I called to ask about it, the owner responded sarcastically with: "You're upset about a little dirt inside the car?" He was incredibly rude, did poor-quality work, broke things, and refused to take accountability for any of it. To this day--five months later--my car still isn't fully repaired. It continues to have issues, but I'm too afraid to bring it back to them even though I have a warranty through their shop. That's how little trust I have in them now. I ended up having to take out a second loan and buy a new car because I had already paid everything I had to fix this one--and they left me with an unreliable mess. This place caused more damage than repair and has zero professionalism or integrity. Avoid them at all costs.

Carl and Brandon helped me out immensely when my truck overheated on my way up to Payson from the…read morevalley. It overheated due to a shabby oil change( forgot to put back on the radiator cap) by a different company. I don't know what I would have done if they hadn't made time for me in their crazy busy shop. Greatly appreciated C

We were on the way back from a vacation and did some damage to our van ( long story). I thought the…read moredamage was limited to an exhaust leak but it had a very unusual and inconsistent sound, so I was concerned about continuing our trip and breaking down in our awesome Arizona heat. Since it was Sunday and a holiday weekend, I wasn't optimistic. We found this shop was open. Huge thanks and kudos to Carl and Victor for inspecting the van on and off the lift right away and showing me that the only significant damage was a crushed exhaust pipe, and it appeared safe for us to continue home. That kind of service and goodwill is not super common these days. We are not just thankful, we won't forget! If you live in this area, I recommend this shop.

I got myself stranded in payson on a camping trip. I blew the high pressure power steering hose off…read moreand needed a tow. I was fortunate enough to find midsttate and they were able to get me in on a friday afternoon to get it fixed. They suggested Carl's although they did say after the company is going through changes. I am not from here and not totally sure where I was. I did give them my location link, my GPS coordinates, and the trail head MAPS link. They gave me where they supposed I was and since I am not from here figured they knew more about where I was. They quoted me 275. Despite them getting there when they said they would be they charged 459.00, a 67% up charge as they claimed I sent them to the wrong place even thought the driver said he entered my information and knew where I was. When I called to ask they said they tried to call me. I had great service and did confirm they had my informed. This company did the job, but I would not recommend them at all. There are plenty of other companies that you can use and I am confident they may not over charge like Carl's did.

My car broke down in Forest Lake so I called Carl. He was very responsive, arrived on time and took…read moreus and our broken Jeep to Star Valley. It was a Sunday afternoon and he brought us to a mechanic shop to drop the car off, and finally to a hotel. I highly recommend him.

What a fantastic experience! Based upon a neighbor's recommendation, I took my vehicle to…read moreIntegrity when I needed brakes. They did a thorough inspection of the whole vehicle and realized that my battery was almost shot. They also knew that based upon the sticker on the battery; it was still under warranty. So, after asking my permission to do so, they contacted the local parts store where the battery had been purchased (yay for stickers that last!) and arranged for a new battery to be delivered to their shop and took care of a problem which I didn't even know I had! Now that's service!!!!

Our windshield washer pump went out so we ordered an aftermarket pump that was mislabeled to wash…read morethe front windshield while the rear windshield wipers ran and vice versa. My husband jacked up the car again, and changed the hoses in our 100+ degree heat in Phoenix. When he put it all back together, we could hear the pump trying to work, but no wiper fluid. He said he was done, so I called Integrity in Camp Verde and made an appointment. The technician looked under the car and saw a loose connector. After he pushed the connection together the system worked. When I went to pick up the car, there was no charge. We have taken our cars to them before, and have always been pleased. They could easily have taken advantage of us with this repair. They did not. Integrity appears to be more than just a name with them.

Friendly, honest . Job done on time . Did not do anything that was not needed. I will make them my…read moreregular. Car service place.

I took my jeep into Strawberry motor works after having it diagnosed as a transfer case problem at…read moreanother mechanic. I was prepared to have to pay over $3000 for a replacement. To my amazement James and Zach looked it over and found the problem to be a loose bolt. They tightened it and didn't even charge me a penny! These guys are hard workers, very knowledgeable and unbelievably honest. I am new to the area and I can tell you I am now a lifelong customer of Strawberry Motor Works! Guys like this restore your faith in humanity

This is supposed to be a "transmission specialty" shop. I called to get an appointment to have…read morethem take a look at my transmission which seemed to start slipping between 3rd and 4th gears. They set me up with an appointment and when I asked a couple more questions re how quickly they could drop the trans and take a look at it they said, "oh we don't open up transmissions we just replace them ". What?? So what my appointment was apparently intended on their part was to test drive the truck and get a sense of what it is doing and if what it's doing requires actual REPAIR of the trans (you know how their ad says "transmission repair?), your ONLY solution at this business is to get a COMPLETE replacement of your transmission. What they do here is work with the bulk transmission rebuild shops like Jasper, etc who ship them a replacement trans which can be extremely costly, $3k to $4k or more depending on your vehicle - all this place does is remove your current and put a rebuild into it. They admitted they no longer staff ....you know ...TRANSMISSION REPAIR SPECIALISTS, who fix transmissions. Well guess what - there are at least ten or more other auto repair shops all around Flagstaff that do that exact same thing. Don't be fooled thinking you need this place because they have "transmission" in their name or you see "transmission repair" in the ad. They dont. Shop around to every auto shop in town and compare pricing, workmanship, etc. Sadly it seems Flagstaff no longer has a transmission specialist shop that can help repair, build, etc your trans - all you have available are trans replacement shops.

We were in town for our son's graduation from NAU and were having car issues. We first went to the…read moreJeep dealer on Friday for help, but they were rude and too busy to give us the time of day. We stopped by Nationwide Transmission first thing on a Saturday morning and even though the owner, Adam, was busy, his team looked at our car. They diagnosed it, fixed it and got us back on the road. Highly recommend Nationwide Transmission, Adam and his team. They were patient, communicative, and very willing to help and even stay after hours to get the job done. Very honest and repairs were cheaper than we were expecting.

When I tell you this place saved my life I mean it. My finance and I were on our way to Sedona from…read moreCalifornia when my Jeep broke down due to the transmission being done. We were miles away from home in the middle of the road and had to tow my car to the nearest transmission place, and thankfully it was this one. They didn't have appointments available but they still squeezed me in and where able to give me an answer the next day and by the end of the week the parts to my car where ordered and by the following week we were back in AZ picking up my jeep. Everyone was extremely kind to us and made sure we felt safe and in good hands. Honestly if my car ever has problems again I'm running straight back to PV to get it looked at because that's how amazing and good they were LOL. I would recommend this place to anyone, everyone here is very knowledgeable and helpful !

Finally after Prescott Valley transmissions mis-diagnosed my transmission problem, costing me $347…read morefrom them and $668 from another garage that put in a new ECM, which PV transmission said was the issue, it wasn't. I brought it to another Transmission shop and it was just a connection on the wiring harness. I found this out after bringing it back to PV transmission and they said I now needed a new transmission, which was BS, the new harness fixed the issue. They don't stand by their work, lie about their mistakes and lie about what they told me. The wife is very well versed in lying. These guys are a joke. The owners wife actually denied everything, stood by the new transmission lie and made up "notes" and quotes I never saw. I have the original bill with the work done, none of her "notes" are on the original invoice. Please save your self some money, go some where else. I have already steered a lot of friends and family away from their business. I will keep doing that as a public service.