John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

Used for my inground pool for 6 years of insanity mainly because I couldn't find someone to replace…read morethem.. they don't keep appointments, don't return calls, always late if they actually showed up. Finally got a competant company.

The service and prices were great. I bought a hot tub from them at a good price, and was delivered…read morewith care. They don't have a big fancy showroom, or a large selection, but that's why they can give you a great deals and great service.

From the owner: Professional pool and hot tub repair and maintenance services. We specialize in all things hot tubs…read moreand "most" things pools! Covering Chicagoland and all surrounding areas. Searching for a new or used spa? Visit our Lombard showroom off i355 to view all our new and used spas in stock available for same week delivery! As an Authorized OEM Warranty provider our technicians proudly service ALL brands and makes of outdoor spas and hot tubs with extensive experience in Jacuzzi, Marquis, Bullfrog, Calspa, Vita Spas, Hot Springs, Caldera, Sundance, Dimension One, Dr Wellness, Wellis, Aspen, Artesian, Island, Garden, South Seas and many many more! Need weekly or biweekly spa maintenance? We got you covered!

I have a fairly new inground saltwater pool with Pentair equipment. I am over the top when it…read morecomes to cleaning and pool maintenance. I contacted Kevin for pool opening. In addition too, had a new heater installed which had not been tested. He arrived on the day of our set appointment and delivered as promised. He's an expert, has tremendous experience and in-depth knowledge of pools and the mechanics. Equally important is his professional demeanor. He listened patiently to my questions and provided detailed answers. I am very comfortable having him in in our yard/home space. He is a solid pool professional and I have already recommended Wozek Pool Service to another pool owner and will continue to do so. He gets my top endorsement!

Made an appointment and received confirmation but no one arrived ..nor has anyone returned mine or…read moremy husband's phone call or email... Horrible customer service!!!

He called my job too petty and he didn't need my job. He was very rude and mean and didn't do the…read morework. He has no values to be a business man. I will not recommend but he said he didn't need my work. Wow and a liar also. I didn't get upset until u said no you were not doing the job. I have all the texts and recording of our phone calls. And I can make complaints just like you can refuse customers so I have freedom of speech.

What a wonderful human being kind honest decent loyal Steve told me he would be here at 4:00 and he…read morewas here at 4:00 he opened our hot tub hot springs envoy 2014 check the connection on top of the pump with his channel lock he knew right away it wasn't a air pocket it's the calipers on top of the pumps themselves I bought the hot tub from a company out of Mishawaka The spa guy Robert Everhart he basically took my money and sold his business I'd leave a review about it but he doesn't own it anymore. I'm actually trading my hot tub in I have been lied to ripped off and promised by many many different hot tub repair people Next spring we're going to have him install a pool in our backyard it's been along time that I haven't been taken advantage being a senior woman. Today I woke up & know exactly what we need to do because of Steve. He is the nicest person I have met in a long time and I have to thank him right here thank you Steve we look forward to seeing you next spring what a great guy & thank you for not taking advantage of senior as so many have in Northwest Indiana I promise you won't be let down Dawn Meyers Chesterton Indiana

Please stay away from this company, they do not know what they are doing and have zero customer…read moreservice skills and rapport. They were hired to do a job install a pool and they damaged it and were argumentative about it and I will be suing them. Please stay away. Look at reviews and lack of reviews. This company is not experienced pool installers. I went with this company because I was in a rush and he gave me a great price but l actually ended up paying much more to hire a professional to fix their mistakes. Pools are high maintenance and really do call for an experienced professional not someone who wants to do a poor installation and take advantage of a first time pool owner as myself.

Hard working staff and did a good job of installing my new above ground pool liner. Fairly priced…read moreand very reliable people. I would use them again!

This place is a hidden gem! After contracting with Great Escape to install our 24' above ground…read morepool AND supply is with our first season of chemicals last year, we were left with ever changing pool water conditions weekly requiring water testing and additional specialty chemicals to correct our problems. Our neighbors recommended Backyard Pools and swore by their 3 step process. Not only were the chemicals cheaper for the season, but our pool has been crystal clear all summer! We are customers for life!!!

We've been customers since 1990. That ends today. Wanted to purchase a leaf vac for the pool. They…read morehad 6 on the floor marked $24.95. when it rang up it came to almost $50! The clearly said they were planning to change the stickers today. Then she called "the boss" to see if they would honor the tag on the item. The boss said no, someone must have changed the sticker! On all 6? So, doubling the price on an item, and refusing to honor the posted price. Nope.

We signed a contract back in February this year for weekly service. We also signed up in February…read moreto open up the pool the second week in May. I did so early so we could make sure that our pool would be open and usable for memorial day. Service so far has been an absolute nightmare. We were totally flexible on the day of service and the time but just asked that it be ready to go by mid May and I let them know that I was having events on memorial day and on the Friday before. Here is what I emailed Sunset today about my experience thus far. It looks like barring a miracle, we won't even be able to use our pool on memorial day as the pool and chemicals are cloudy and our cleaner is not working properly: "I have called seven times to your office over the past three days. The first time I called on Wednesday to confirm that my service was on Thursday and it would be performed as scheduled. They confirmed yes. On Thursday (yesterday), I called because at 11 am, no one had arrived for the scheduled service that day. The front office again told me not to worry and assured me they would be coming that day, Thursday. Then I called again at 3 pm because no one was there and they said I was next on the Thursday schedule, and they should be at my home shortly. At 5:15 PM when no one had still arrived, I called again and your office was now closed. I left a message on the general number. I also called your "emergency line" and left a message there. No one ever returned my call. No one ever showed up!! Today (Friday) I called this morning and they said someone would be coming today. Then when no one arrived by 11 am, I called again and they said they didn't know what was going on and would call me back. No one did. I called again and the office was closed." So, if you want to spend your time chasing down customer service and looking at an unusable pool for the memorial day weekend, this may be your company for weekly service. Just don't ask for Thursdays, that's our day!!! (Dripping with sarcasm ).

Bill from Sunset was very helpful, accommodating and accessible during the process. He was honest…read moreand understanding and built a pool catered to our families needs. They have been very organized and efficient during the process.

I had several bids for a new pool, I was very skeptical until I called Cerulean pools. They came…read moreand gave me a fair price. They built me a new inground pool and my family is very happy. I highly recommend them for any of your needs. Francisco Javier is very professional and always helps me with any questions.

Cerulean pools have been my sole pool service provider for the last 4 years. They have always been…read moreavailable for timely openings and closings allowing me to make the most of the short pool season in Chicago. Cerulean has done big jobs and small jobs, from installing new pumps, heaters and control system and fine tuning the pool water clarity. Thankfully they are also very willing to teach me about the pool and pool systems so that I can troubleshoot issues on my own and not feel completely clueless, which I appreciate.

This has been by far the best pool service company that I have ever had the pleasure to work with…read morefor my in ground pool. They are responsible, respond almost immediately, patient with customers... there is definitely an attentive rapport when having to contact Mr. Mike O'Malley. They have an emergency services that responds within minutes. I highly recommend Platinum Pools for every step of your way designing, building , opening/closing and maintenance of your pools or spas. I couldn't be any happier with them over the years, and their employees are awesome.

They only get 1 star because they actually returned our pool cover, if I could I'd give them zero…read more Nothing but overpriced bad service. They were given preauthorization up until a certain amount and because we asked them to fix something, they charged the amount to fix it without any kind of authorization or discussion about what it took to fix and how much it would cost. Communication was for the most part non-existent, a response to an email regarding the preauthorization took approximately a month to respond. The only reason that it was even responded to was because of our cancellation for their bad service.

Truly a well run, reputable business. I sent out requests to multiple plumbers for a bad smell in…read moreour bathroom after a long trip. Jose troubleshooted quickly with me over message, and suspected it was the toilet even though I insisted the smell was coming from the shower. Fast forward we had another company come by first and they weren't able to diagnose the issue, so when I reached back out to Windy City Plumbing they were able schedule someone to come quickly. Turns out Jose was right all along and he suggested an easy fix for us to do ourselves, and didn't even charge me for the visit. And the administrator followed up over message after their visit to confirm what we talked about - love the follow through. If I ever have another plumbing issue Windy City Plumbing will be my first call.

Great work and very perfessional and knowledgeable communication is always great I have no worries…read morewhen getting work done with windy city plumping