I recently moved back to Cleveland and my daughter-in-law recommended this salon. Over about 6…read moremonths, I have had mostly good experiences with manicures and pedicures. The vibe is pleasant and I am always offered a beverage. However, I had one bad experience with a manicure by "new talent". She didn't round the corners of my nails and they were sharp; the polish started peeling on some nails after only 4 days. There is a lot of turnover of staff there and I have not had consistency.

Great service. Great haircut! Well worth the 20 minute drive! Thanks Alex and crewread more

Omg! This place is an absolute paradise! My girls and I went to an early morning heated yoga class…read morethen came back later in the day for massages, facials, and ended our perfect day with some sauna time! We even tried the cold plunge!! It was SO rejuvenating. The stars on the ceiling in each massage room were beautiful!! Everyone was so warm and welcoming! We all ended up signing up for memberships because we will DEFINITELY be back!!

I was disappointed with my first interaction with Urban Haven. I was extremely excited about their…read moreopening in Cleveland Heights. I was especially excited to have sauna and cold plunge close to home, hoping to make this my winter ritual destination. I first wanted a low commitment way to check out everything that the spa has to offer. That's where things ended up in disarray. I called in on Monday to ask about Groupon booking and how far the appointments will be booked. Confident that there may even be appointments the same week, I purchased a Groupon right away. Purchased luxe level to experience sauna, cold plunge, and massage. Called the spa twice on Tuesday and Wednesday with no response. Texted and received a response that they will no longer honor a Groupon. The recommendation was to contact Groupon for a refund because the spa no longer partners with Groupon. I was advised to book through ClassPass instead. Long story short, I now have to wait 5-10 business days for a refund from Groupon. The Groupon is still listed on the site and available for purchase. As a customer, I am extremely confused why I had an entire conversation of the phone about Groupon, was ignored for two days, and then had to request a refund from Groupon. It's not a relaxing spa experience one would expect. Following my Groupon cancellation that I was advised to do, the spa contacted me to honor the Groupon stating "exception will be made this time." I wasn't interested in proceeding further for several reasons. One, the Groupon was cancelled per recommendation. Two, I love relaxing and positive atmosphere at spas. "Exception will be made" sounded like a favor rather than a service or a good start to a long-term relationship. I'm sure that the spa has lovely accommodations. However, proceed with caution if you're booking and know that your service may be denied.

You could say something like, "Rachelle, I really appreciate the way you combine Back in Motion…read morewith reflexology. When you work on those pressure points, it's like you know exactly what my body needs. After a session, I don't just feel immediate relief I feel balanced for weeks or even months afterward. I'd love to keep that momentum going and trust your special touch to keep me moving well.

Hidden Gem Rachelle…read moreis awesome, from the first few min she took my nervousness and made me feel like I was with a long time friend. Her skills melt away your problems and leave you calm and energized. An hour flies by and you want more because the atmosphere and therapy puts you in a special place. Rachelle candidly explains what is happening and asks for feedback on various techniques. I would go every other day if I could.

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Excellent experience! Had a 60 minute massage and very much enjoyed it! My friend had a facial and…read morewas very pleased with her experience as well. We had a nice, relaxing morning! Would recommend and would go back!

I scheduled a 30-minute targeted massage with Angelique today because I was having a lot of…read moreshoulder tension. Not only did she provide a thorough and relaxing massage, Angelique kindly explained her process and where she thought the issue was coming from. She was very gentle in her approach (several check-ins with me when turning my head this way and that or when massaging the delicate and sore muscles in my neck) but at the same time very powerful. My boyfriend also saw her for a 90-minute massage and came home feeling much better. Added bonus- the heated massage table! What a treat. I would definitely recommend booking with Angelique! I will be back!

I wish I could give more than 5 stars! Angelique is a magician! I have been a regular customer for…read moreyears and I don't think I've ever found a better massage therapist. Sometimes my visit is just for a relaxing massage but other times I have a specific ailment and Angelique is able to adjust and adapt her services in order to direct her services to the area of concern! Her prices are very reasonable and she offers her clients the opportunity to join a club in order to receive discounts on future services. She's the absolute best!

Jessica is professional and an excellent Rolfing practitioner. I feel physically and emotionally…read morecalmer and more grounded after each session with her. Lots of flexibility with scheduling appointments. Her space is clean and friendly. Nearby parking is easy to access and free. I highly recommend her services!!

Jessica is absolutely amazing. I've visited chiropractors, massage therapists, physical therapists,…read moreother bodyworkers, and a number of other Rolfers all over the country, and Jessica is by far the most talented, insightful and skilled healer I've found. If you have structural issues, muscular issues or joint injuries, or if you want to increase your range of motion, strength or overall well-being, go see Jessica. You'll be very happy that you did.

Always great service, I can't believe this is my first time posting a review! The owner is…read morealways, so welcoming. My last 2 massages were performed by Dana. She asks the right questions before services are rendered. Any areas to focus on, any areas to avoid, what type of pressure, etc. She also is not overly chatty, which I LOVE! The conversation is casual, without being too much! She checks in throughout, to make sure that all is ok. She is very intuitive, as it relates to which areas need work, along the way. I leave feeling like a million bucks. I will continue to return to Gingie!!

Nice clean spa at ETON. Walked in on a Sunday. Moderately priced. Not sure I'd return , if so I'd…read moreask for a different therapist. I'm not sure she was a very experienced LMT. her forte appeared to be aesthetics. It wasn't awful but I did have to add more time, I just didn't feel like I received a relaxing enough service. I don't know if it was lack of experience or if she was afraid to touch me, her touch was very light and short. Odd. The extra 30 minutes was better but it was definitely at my expense. I paid for 90 minutes be had a decent 30. I also don't like that the message therapist is the one cashing you out, it feels like a sales experience not spa.

Dylan is a great masseuse. He's very personable, professional, and always attentive to my needs…read more His prices are super affordable too - $55 for an hour massage is hard to come by! He offers easy booking via the Vagaro app - and I'm often able to book same day if he isn't already booked for the week!! His space is also in the heart of Little Italy which is a plus. Be sure to check him out!