I highly recommend Spa Soulutions. I am in the Hot Tub Business for 30 plus years and over the years I have enjoyed working with Joe. Spa Soulutions prices are better than the Competitors!!! read more

I would highly recommend Spa Solutions. I had asked several companies if they could do anything for my tub without success. I found Spa Solutions on Yelp and read all the great reviews, they were spot on, they solved our problem and were nice to work with. read more

Joe is a master at his job! Anytime I have any hot tub issue, Joe immediately identifies the source and fixes it. My hot tub is older but he keeps it running. His rates are excellent and if your interested he teaches you as he fixes the problem. I highly recommend! read more

Joe gave us an estimate that seemed very expensive, but he looked honest. In the end, the repair cost less than his low end of the estimate, and it included cleaning, which we had not realized would be included. Moreover, although he seemed hard to pin down for an appointment originally, and I was in a huge rush, though it was partly because it was icy cold (not ideal conditions for fixing a hot tub), once he came, he repaired and cleaned it in full the next day, which was a relief, since we had AirBnB guests reserved that we did not want to disappoint. He really specializes in this and had the part in his shop. He also took his time to answer our questions too. Highly recommend! read more

Had Joe come out today 12/19/2024. He wasted no time figuring out my issue. Fixed it quickly and very reasonable rate. Would recommend him getting an opportunity to help anyone read more

I've been relying on Spa Solutions for several years to fix and repair my 20 year old spa when it develops a leak or some other problem.  The owner, Joe, knows how to diagnose a problem, is responsive, competent at finding solutions, dependable --he always arrives when he says he will be and his labor charges are reasonable.  Generally, I send him a photo text, if I can pinpoint the issue and that way he arrives prepared with knowledge or with the right spare parts.  Highly recommend Spa Solutions if and whenever your spa needs attention. Joe can fix it. read more

Spa Solutions - Spa Repairs (Leak) - Hot Tub & Pool Near Me - Alexandria, Virginia

Joe completely rescued our very finicky and over-priced custom Diamond Spa. And for a fraction of the cost charged by the Diamond Spa-referred repairman! Joe is delightful, competent, smart, and honest. He refused to take the additional payment we thought he deserved. He has our highest recommendation. read more

Joe from Soa Solutions is excellent. He fit me in the day after I called him , fixed the controller on my spa, and only charged a service call. read more

Joe at Spa Solutions is extremely knowledgable and professional. He provided me with expert support and assistance with a spa that sat unused for many years and was in poor condition. He also seems extremely honest. I would trust him with my business. read more

Excellent support always from Joe and team. Prompt service, technical expertise, and always ready to offer guidance on maintenance and products. read more

I needed to replace a pump in my old Jacuzzi and thanks to Spa Solutions and Joe everything is back to normal. Joe is an honest man who tried to troubleshoot over the phone for free trying to kickstart the pump before wanting me to spend money on a new pump. Joe came to my house with an assistant and was able to replace the pump and take care of a few other minor issues. He was very generous in offering tips to maintain my hot tub too. Spa solutions is going to be my go to small business for all my hot tub/spa maintenance needs. read more

Joe helped me jump start the locked motor on my hot tub and now the kids are happy again to jump right in! Thank you Joe for the help! -Nick

Joe is amazing. He called me back at 8:16 P. M. on a Saturday night to walk me through my hot tub controls. I have been trying to get my hot tub to heat for a couple of months. I have watched several YouTube videos and have done everything that was recommended. As a last ditch effort, I called Joe from Spa Solutions at 7:12 tonight. My heat is working and I as so happy. Joe took less than 5 minutes to identify the problem and instructed me on how to fix it. I recommend Joe from Spa Solutions for all of your spa needs. read more

So I bought a house with a hot tub in Alexandria. Then winter hit. May as well have been in Siberia cuz my ass wasn't about to be outside in a bikini. Then I had a revelation, just like Lauryn Hill: after winter, must come spring. Change, it comes eventually. Knowing absolutely zero about jacuzzis, I knew I needed help setting this thing up before spring hit. Naturally, I searched Yelp for "pool boy" but was disappointed not to find any (relevant) results. Eventually I found some spa maintenance companies on here, but none appeared reputable. So I dug through the seller's documents on the hot tub and found an old invoice for Spa Solutions and gave them a call. Joe is the owner of Spa Solutions and is as helpful as can be. He didn't try to rip me off or do simple tasks that I could do myself. In fact, he encouraged me to do some of the muscle work myself, like filling it, checking for leaks and ensuring the motor worked, before calling back for an indoctrination on the chemical process of the spa. When I was ready, he came out for a same-day appointment to show me how to shock it, drain it, and balance the pH/alkaline/bromine levels...and only charged for half an hour of time! Plus, you can buy everything straight from him when he's on a house call...he has all of the chemicals you will need. Everything. Afterall, everything is everything. I did a drive by of the address listed (same one that's on the invoice) and it's a house in Del Ray...so think this is a by-appointment-only kinda thing and he runs the company out of his own house. But do not fear; Joe will get your spa squared away...he's legit. Bottom line: if you're in need of a "spa boy", Joe is your man. I wrote these words, for everyone, who struggles....with their hot tubs... read more

Spa Solutions - Hot Tub & Pool Near Me - Alexandria, Virginia

Joe is *hands down* the best guy to work with when it comes to dealing with hot tubs. He is no frills, down to earth, and gets your stuff fixed the right way at a reasonable cost. 10/10, 5 star, highly recommend! read more

I called spa solutions about an issue with my hot tub. Even though they were busy, they fit me in their schedule immediately. They diagnosed the problem and told me to contact the manufacturer of the hot tub to see if I could get a better deal on the part. The manufacturer is going to handle the part and repair (even though my warranty recently expired). But Spa Solutions was very gracious and didn't charge me for the initial consult. I will definitely be calling them in the future. read more

After my second time having Spa Solutions fix issues with my tub, I cannot recommend them highly enough. Joe previously rebuilt/replaced my hot tub heater, control panel and pump (I have an older model Dimension One). He was reasonably priced and very honest. He came back today to fix an issue with the control unit. I was leaving town for a week and he was able to come today and resolve the issue, allaying my concerns about a broken tub in freezing temperatures. Thanks again for the great service! read more

Joe is absolutely awesome. A hot tub was conveyed with my house purchase and I managed to overfill it, resulting in it ceasing to work. I got joe on the call and he helped me troubleshoot the issue and get the hot tub up and running in no time. And I hadn't even hired him. He is an absolute gem for helping me diagnose the issue while not taking the opportunity to pay a house visit to get it fixed - trust me I'd have paid to get it fixed. He will be my go to guy for any hot tub related issues. read more

I can not say enough good things about Joe. Had two other people come out and look at it and determine it was an in foam leak and they were not going to touch it. Joe though was able to figure out how to fix it and did a great job doing it. Was professional the whole time, upfront about everything, and cost was right in line with what I expected. Would definitely use them for any issues that may occur in the future. read more

After our previous tenants neglected the Spa for a number of years, it was in dire need of a full inspection and repair. Joe and team were absolutely fantastic evaluating, estimating and providing a superbly timely full repair. Even after repairing a bunch of cracked pipes and the entire motor, it's been running perfectly without a single issue. We are very thankful for the professionalism and superior workmanship. And the final price was a bit under the estimate!!! Awesome job, Spa Solutions! read more

If you own a hot tub, you need to know about Spa Solutions, an independent hot tub repair company in Alexandria. Joe recently helped me with a complicated repair of my "vintage" 2001 HotSprings Spa. I had called other places, but no one had the time (or motivation) to help, given the age of the hot tub and the complicated nature of my repair... I called Joe, explained what I needed and he spent hours of his own time researching parts and options for my repair (BTW, this is *before* I even hired him!). He located a great parts company and gave me the part number to order. Joe came to our house, installed the new parts for our cover lifter and spent hours getting my spa back "up to speed"... Spa Solutions is a great company, I am glad I found them on Yelp... read more

Holy hell, am I ever impressed. I have a fifteen-year-old spa that had sprung a leak. That there was a leak was apparent. Where it was seemed a matter more complicated than Chinese Algebra. Joe is dogged. He does not like to be stymied. So he get digging, literally, through the foam cover on the corner. Then he found the leak and it was not insubstantial. I am handy myself. For instance, I own three routers, two table saws, a ton of plumbing equipment. And I would have punted long before Joe actually found the problem. He fixed it, and he charged a reasonable price. Given the he eliminated the prospect of having to replace the hot tub with a new one, it was a great savings. read more

Highly recommended! Joe promptly returned my call, offered to work around my schedule, correctly diagnosed the problem and replaced the circulation pump in our spa. It seems most spa compamies in the DC are are mostly interested in selling spas and offer limited to no support for maintenance. Joe was professional, knowledgeable, flexible and reasonably priced. Can't ask for more than that. read more

Been using this trusted service provider for many years. Honest, reliable expertise with fair pricing. A rare find. Thank you, Joe!

I have been using Spa Solutions for more than 12 years and am always happy with the service. Joe is honest and tries to help me resolve the problem on my own, saving me the cost of a service call. When he does need to come, his work is thorough and reasonably priced. read more

I couldn't be happier with the service provided and repair Joe did on our hot tub today. He fit me into his very busy schedule and had my problem diagnosed, part ordered, and repair completed in 3 days! AWESOME! Thanks again Joe! read more

Could not be happier with the service provided. Joe is an expert on hot tubs and is fair and honest about his work. A complete overhaul of my hot tub at a very reasonable price and the work was completed in under 3 hours. read more

Like other reviewers, I had just moved into a new home and inherited a hot tub that had a few problems in its electronics & control systems. After three frustrating (and expensive) weeks of failed repair attempts and part replacements by another business, I was told that I'd have to replace the entire control board and system at a cost of over $1,500 parts and labor. Ouch. I decided to get a second opinion, found Spa Solutions on Yelp since they're only a few blocks from where I live, and left them a voicemail. Joe called me back within an hour, and offered to come by to quickly check out the tub - at 4:30 PM on a Friday before a holiday weekend! Within an hour he had diagnosed and repaired the problem, which was largely the result of some sloppy work from the previous repairman. Joe was courteous, efficient, and clearly knew his stuff. Highly recommended! read more

I never give anyone 5 stars, ever....but Joe is the most honest, reliable, and responsive business person I have ever dealt with. A previous review is spot on--if you own a spa, put Spa Solutions' number in your phone book. Joe made a house call in the middle of a snowstorm once when our spa froze up, and (embarassingly) he has twice walked us through "pilot error" issues where he kind-heartedly provided an explanation that made it seem as if the situation could happen to anyone.....again, twice. I highly recommend his service. read more

Now that we have a hot tub, we were able to use Spa Solutions to get us up and running with our Hot Tub. Joe fixed a small leak, walked us through all of the mechanics of keeping our chemical use, ordered new filters etc. Couldn't have been nice or more patient. Definitely our go-to guy! read more

Joe did an amazing job promptly fixing my spa and was exceptionally fair on his pricing. Highly recommend!!

Called and fit me in as soon as possible due to a leak. Prompt and attentive. Provided excellent service and repair. Thank you!!

The absolute best hot tub service I've ever received. 24 hours after my call the tub was fixed and ready to go!! Thank you Joe.

The service we received was above and beyound. Alex came out the same day we called, and told us what part we needed. We waited for the part to come in. It arrived Saturday moring 10am. Joe was here at 10:30am installing it for us. We had a party that night and the hot tub was ready to go. Our usual company could not even come out until the next week. Needless to say we will be using Spa Solutions from now on......I am grateful for the speedy service and the fair price...... read more

We bought a house with a hot tub in the spring. We were told it had been winterized but should work fine. What we didn't know was how long ago it had been winterized. The pipes had shrunk and the pumps were broken or leaking. After a fiasco with another company, I gave Joe a call. He came out and fixed leak after leak over the course of a few months. He was extremely flexible, and was willing to do the work while I was out of the house and coordinate with me on the next steps later. Joe was always responsive, even if he was booked up for a while. When all was said and done, the price was reasonable, expecially considering the number of visits Joe made. My wife and I finally got to use our hot tub yesterday, and couldn't be happier. Joe was thorough, and was sure to communicate everything he was doing clearly and effectively. read more

I have used Joe for almost 8 years to service my swim spa and to install/service a somewhat complicated therapy hot tub. He is reliable, honest and very fair in his pricing. Most important, though, in this dog-eat-dog area, Joe is truly a decent human being -- he actually cares! He isn't afraid to improvise and think outside the box when the normal "cookie cutter" solutions won't work. Let me also add that his sidekick, Alex, is equally competent and creative. I can't say enough good things about them. read more

Joe came on time as promised, diagnosed the problem, fixed it under his estimate. When he finished, the only way you can tell he was there was my fixed hottub. Left the area clean and undisturbed. Excellent work. Recommend him highly. read more

Joe at Spa Solutions is the best there is. I've used him several times over the last ten years, and his work is professional, quick, and no up-selling. I can't recommend his company highly enough for all your spa solutions. read more