I booked movers who cancelled on me at the last second. Tried calling multiple places who could not help till Spade came to the rescue. They moved my furniture THAT DAY and saved me from paying another day of rent. Ask for Armando, he was quick and made the process painless. read more

WARNING: DO NOT USE THIS MOVING COMPANY!!!! If I could give a 0, I would. We had these movers for 3 days and their professionalism got progressively worse each day. The first day, their truck leaked oil all over our driveway, which was never cleaned up. Also all of their packing materials had cockroaches, which subsequently got into the house. After the moving was done for the day, I called the office again, after three of my calls were not returned, and spoke to Lisa who assured me the mess (oil and cockroaches) would be cleaned the next day and she would discount $50 off of our move. At this point, I should have known to cancel with Spade (aka. M n M) Moving, but they assured me the subsequent two days would go better. The second day, we had four movers at the house and they scratched the hardwood floor and broke bricks on the stairway because the guys didn't know how to use a dolly. No offer to pay us back for the lack of professionalism. The third day was the worst. The guys showed up TWO HOURS late. I needed a drop off in San Diego and because they arrived so late, the traffic was horrible, which ended up to be good for them since they get double drive time. FIVE HOURS later they arrived in San Diego. They did not drop our stuff off until 6pm! Then they had to go back to LA and it took another FOUR HOURS to arrive. They did not even finish moving everything in so we finished the job ourselves. I spoke to Eli on the phone and he hung up on me because I vented my frustration. For all of this inconvenience, the owners gave us $100 off our move, though we spent thousands with their company. I am reporting this company to the BBB. Do yourself a favor and pick another company! The owners are cheap and their cheapness shows in the quality of their work. read more

Worst movers EVER!! The experience started out decent. The guys were courteous and wrapped everything carefully. We got to the new place and Armando started to go over the paperwork with me. All of the "courtesy packing" of our furniture was charged for. They claimed to have used 10 rolls of tape at $35. Never once was it mentioned to me nor my husband that we would be charged with packing materials or we would have agreed to it from the get go. This was a surprise. On top of that, they stated that we needed to pay overtime as well billed at $172/hr. Armando rudely let us know that he wasn't allowed to unload the truck until payment was rendered. They originally quoted us six hour at $115/hr. The total bill came to $1,100.00!!!!! I queried it with the owner of the company who was to say the least completely rude to me. I begrudgingly agreed to pay the fee thinking that I had no other option. The nightmare wasn't over! They completely destroyed pieces of furniture; not to mention the damage that they did to the walls, door jams, and other household objects. I'm completely appalled with the lack of accord for people's personal possessions and property. I meticulously labeled every box and they just threw them everywhere. I have no idea where half of my stuff is!!!!! Do yourselves a favor and DO NOT hire these guys. I'm beyond livid. Update: 1/20/14 - We have yet to receive any reimbursement for damaged items. Their customer service is the worst I've ever had to experience. These guys are complete scam artists. DON'T TRUST THEM!!! read more

I saw the Groupon deal online and I was calling just to get some information about Spade. The man I spoke to was rude and pushy. I asked him about the Groupon deal and I asked him if I could do the 2 movers 1 truck deal somewhere in the last 2 weeks of August. He responded back in a frustrated way saying, "Summer's too hot, you need 3 movers it's more efficient." I told him that I didn't have that much too move but needed the help moving. He told me that I'm wasting his time and the Groupon deal was a waste if they didn't have 3 movers do it. Really bummed by the customer service in that conversation. I can't comment on their actual service being that it couldn't really get that far. read more

They should be given negative stars... I was overcharged for half an hour and they refused to refund my credit card. They are dishonest and manipulative by making you sign off on your credit card before they will unloaded your items. Their policy is to ESTIMATE your unload time and make you pay for the entire move and sign off on their contract before they are actually finished. In my instance, they over estimated by half an hour and then refused to adjust the contract. I called the office the same day and they said the person I need to speak to was on vacation. I called back two more times until finally speaking to the owner who refused to refund the money. Credit card company confirmed this scam is common with shady moving companies. Look elsewhere! read more

CAUTION! STAY AWAY FROM THIS COMPANY (dba MNM MOVING)! They are purposely slow at doing their job eating up all the hours of the day. Took forever moving our furniture out of our apartment and into their truck. They even picked up some random white couch on the grass whilst ON THE JOB. After they loaded all our furniture, we had them follow us to our new spot to unload and what do you know... THEY GET "LOST." No surprise there right? My roommate said she was driving at 20 mph and they happened to take a "wrong turn" and ended up following a similar car. She thought they were about to run off with our stuff. I wouldn't be surprised if that happened. As we HELPED them unload furniture to our new spot, I caught one of the movers on their phone THREE times. So unprofessional. Waste of time and money. There are much, much more negative reviews about this "moving" company (if you can even call them that), but just read all the 1 star reviews and you'll get a good idea of how this company works and how they scam their customers. read more

Worst of the worst moving companies! FRAUDSTERS that using a STRONG ARM TACTICS when unloading their truck! they quote you one price, then take HOURS to drive to the destination while billing double time! STAY AWAY FROM THEM, AVOID LIKE PLAGUE! read more

I requested to have one piece of furniture moved from Z Gallerie in Woodland Hills to Santa Monica, a 5 drawer dresser. Z Gallerie charges $135. These guys....$250! I told the man who answered the phone Z Galleries charges $135 and The Small Delivery Co quoted $125, he told me to go with them. I said I will! And I will write this review. This company is high priced. read more

My first and last time using movers. Arrived promptly when they were supposed to, and were very friendly. Had to move my stuff from a POD facility since POD could not deliver to my new apartment due to being on a major street and no parking. Took about an hour to unload and leave for the destination. Took me a half hour to drive from point A to point B, while it took the drivers over an hour. Moving everything into my apartment seemed to go well, I even pitched in to cut down on time. In total took about 4 hours and cost me $500. Now is where the problem comes in. While unpacking I noticed 2 boxes were missing. I promptly called the driver from the number he had called me at in the morning. He told me he would check the truck in the morning. I never received a call. Called him an hour after he was supposed to call and then again later in the afternoon. The next day I was finally able to get ahold of him and he told me he was busy on another job the day before and apologized. Spoke with him for a little bit and he told me I would be called by the owner of the company. When I received a call from the owner he basically told me there was nothing that could be done, that there was no proof I even loaded the boxes into the POD and that there is no possible way their movers could have lost/forgotten/stolen my items and that it was my fault. Their insurance only covers $.60 on the lb, which these days does nothing if something has value but is smaller and weighs nothing. Had the driver actually checked the truck in the morning like he said he would there would be no doubt as to whether they were on the truck still or not, but there were 2 other jobs that next day they could have been delivered to. So, my lesson learned. There are things I could have done to prevent this and I realize that now. One being to make sure I have an inventory of every box (while packing I did not know I would have to use movers, so there were boxes with a lot of random items). The other is to never use this company who takes no responsibility and puts the blame on you. read more

Absolute scam artists. 9 and a half hours for a 4, maybe 5 hour job. Slow with a purpose. Bad drivers. Do not do business with this company. They have a nice description on their website. As you read it, imagine everything as just the opposite and you have Spade Moving. read more

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Spade Moving did a EXCELLENT job for me. I called on a Wednesday near the end of the month and they were able to schedule me the very next day! I had called 10 other companies by that point, but no one could accommodate me before the deadline for my move. Spade worked with me and secured a team to help move my furniture and large items from my apartment in DTLA to Los Feliz. I hired three movers, all of which were efficient and friendly. They showed up on time (8:30 AM, when their window was between 8 AM and 9 AM) and did the work in 4.5 hours. They even did a quick stop at a storage space a block away to grab two plants for my balcony. A big thank you to Laura who scheduled the move and answered my call the next morning when I wanted to let her know about parking for the truck. And a HUGE thank you to Armando and his team, for keeping my items safe and secure and moving everything quickly. They even dissembled and reassembled my bed. My only note to perspective users of Spade (or any moving service) is to have everything ready to go, packed up. Otherwise I can only imagine how long it will take and how much it would cost in extra supplies. Also, I think it's totally worth the extra $10 or so dollars an hour to get three movers vs. two -- it would have taken a LOT longer with only two people doing the move. read more

Spade Moving is a good company with friendly, calm, professional movers. They arrived 15 minutes late, but that's not a huge deal to me. The guy on the phone who scheduled them was a little rude, but nothing major. The movers who actually came to my house were great, though. Calm, friendly, and professional. I was freaking out a little and they made my fears go away. The only thing bad I could say about them is that they were a little slow. Nothing was broken as a result, so that's awesome, but if you want FAST movers, this may not be the company for you. Also, I wouldn't recommend buying packing supplies from them. I spent A LOT on having them help pack me up (and they did a great job), but it was pricier than I intended. read more

It all started when I bought what I though would be a great deal on groupon for $150 that was supposed to be worth 3 hours for a small one bedroom. Come to know the movers showed up with two small guys. The signing of paperwork took about 25 minutes of the scheduled 3 hours and the mover was very rude when I asked about how long the paperwork would take. Drive time is doubled no matter how far the move is. They started off very slow so my husband and father in law had to jump in and help so it wouldn't take all day. Guys ended up being pretty nice as we talked to them which is why I gave them any stars at all. The full move took 8 hours which was a complete rip off with the groupon. Costing us over $900 for a 1 mile move for a small one bedroom. They also broke our marble dining room table and waited to bring it in last so they could show that it was, "fixable," which it wasn't and offered only $50 compensation for a $600 un-fixable table. Not happy at all with the service from initially making the appointment to the customer service from Eli to the long and costly move and ultimately leading to damaging our table. Will not use them again. read more

Worst experience ever!! I called them with questions regarding an available Groupon. They asked if I was willing to pay them outside of Groupon to save them from paying Groupons commission (should have been a red flag). I agreed to do so as I was paying for my tenants move as he could not afford to move out. I paid them $280 outside of Groupon. They came on time and worked hard. When they were done loading my tenants things, I bought the movers lunch and tipped them over $100. They left with my tenant to unload at a storage facility. Literally 30 minutes later I receive a call from two different, extremely rude employees saying I owe an additional $1200 in labor and materials or they were confiscating my tenants items!! LITERALLY- THEY REQUIRED ME TO PAY $1200 ADDITIONAL IMMEDIATELY WITH ABSOLUTELY NO WARNING OR PREVIOUS KNOWLEDGE OR CONVERSATION ABOUT IT!! Reluctantly, I was forced to pay it as I did tell my tenant that I would pay for his move- but HOLY S#*%, what a scam!!! read more

WARNING!!! GROUPON SCAM!!!!! This company floods Groupon with deals every few months to attract business but once you purchase the voucher and call to schedule, they immediately respond with "Sorry we can't accept any more Groupons, we're booked solid for the next 3 months". This after the CS Agent had mentioned that they could move my stuff as early as tomorrow, a few seconds before even mentioning I had a voucher. I wouldn't surprise me if Spade is offering $20 for anyone who can give them a positive Yelp review. Buyer Beware! read more

Bad, Bad, Bad, Bad to the bones If you want to be ripped off, go ahead and call Spade Moving or M and M moving, they are the worst in the industry. In the last 40 years I have not seen or heard of a company that is as bad, and as a rip off as they are. It ended up costing me $630 for moving a 1 bedroom apt. I had to pay $160 for the one hour that they spent sitting in their truck and doing nothing. I also paid $100 for an appointment that they created without me confirming it to start with. I called Spade Moving to get information on moving, they asked me which day I would be moving, I told them maybe July 27 but it is not confirmed I would call to confirm it. On July 26 they called me, I told them we are not moving on July 27, it has not been confirmed by the landlord, I told them I will call them when we are ready. Then I called and confirmed July 28, 2012. On the day of the moving 2 men came in with one truck that said M and M Movers. They were very , very slow. They moved one bedroom apartment within 2,5 miles. I had prepaid them $250 which was a promotion for 3 hours work. It took them 2.5 hours to load and arrive to the new location. Then the older guy came and told me I have to pay them another $480 dollars before they start downloading my furniture. I refused and said that is a large amount of money for moving 1 bedroom apt. he went and sat in his truck for an hour and said if I don t give him $480 he is going to impound my furniture. I called the police who suggested to pay them and then take them to court if I thought I should. We had a lot of negotiations and finally I ended up paying them an additional $380 (included in it was $100 that they charged for cancelling the first appointment on which I had said maybe and I never confirmed it. I had moved twice recently within the last 2 years and the moving cost was $275 one time and $300 the other time, so Spade Moving charged me more than double. read more

DO NOT BUY A GROUPON FROM SPADE! I bought one this winter. I called to schedule my 1 bedroom apt move 3 weeks in advance and was told they had no availability. I asked until when, and the receptionist repeated "no availability". As in EVER. When I told her that I had a one bedroom apt to move she said "Oh. Yeah, that's a small move. You can call groupon and get a refund." WHAT? There is no refund. Sure, I have over $200 in groupon bucks to use, but that is NOT cash back I need for my move. Don't make the same mistake I did. They don't want or need your business-let someone who actually wants to work get work instead of these a$$ hats. read more

Shady. They overbill you on purpose and pretend you'll get your money back when they have no intention of reimbursing you. They also think you can't do math. On top of the bad business practice, the actual moving is poor. Thanks for dragging all my furniture across the gravel and breaking a wall. read more

Worst moving experience ever. Bought it on GROUPON - if you did, spare yourself the trouble and eat the money. The day started with the movers arriving and not having told us the size of the truck we had to start waking up the neighbors to move their cars (and yes, the clock started immediately). Next, while trying to maneuver the van on the street, they ran into and broke the drivers side mirror on my car. I called the office immediately and they said - no problem, we will take care of it (more on this later). The guys then proceeded to say my mirror was already broken - yes, they had hit the mirror, but they didn't break it. Needless to say, the day didn't start well. They ended up tearing my couch, charging me for a lunch break and taking all day - and since we had paid for a 4 hour min - we still paid MORE then if I had someone else do it. And don't believe ANY reviews on their site. They ask you to fill out the review form IN FRONT of the movers that just trashed your stuff all day. They were intimidating and rude as well. So - after calling the office for weeks, I finally speak to the owner and he wants me to drive my car to some place in the valley so he can put used mirrors that don't match my car. The quote I got was only $125. He threatened me, was insanely rude and only paid a fraction of the cost. I can't stress this enough... do NOT hire these frauds. Stay away... I know - all it takes is one bad review... here is to hoping this bad review sways you... read more

On 3/14/2014 I called The owner (Aldrich Sanchez) who was a rude and disrespectful person who basically quoted me one thing and send me a invoice then the date of the move billis me another price and with one less worker. I did not use your services and I was still charge $460. Aldrich Sanchez made it very clear that I was not to get my money back and that I was just going to waste my time if I decided to go to court...all this while screaming and laughing at the situation.... Thx to them I am now behind on my rent since I still had to hire other movers... read more

Run away from them as fast as you can!! THIS IS A MOVING SCAM I called them because I saw a Groupon and thought they had to be reputable since they were dealing with Groupon... Well... NOT!! Watch out for a few things that signal they are not to be trusted: 1. Company name is actually not Spade, but MNM Moving and storage. 2. They don't provide you their USDOT# or MC #. You can still find them at http://www.safersys.org if you search by MNM Moving. You will notice that they only have 1 truck, which is different from what the rep told me on the phone. They have not had any inspections in the last 24 months, which is also suspicious. 3. If you look for their lincensing and insurance information at www.fmcsa.gov - there is no record of such 4. They are nor registered with the BBB Furthermore, the rep told me I could book my move and cancel later on, if I let them know 4 days before. I now tried to cancel the service (it is 4 days before) and they want to charge me $100 just for canceling! The rep told me cancellations where free of charge. If they are behaving like this already, I can't even imagine what the extra fees would be if I actually used them for moving. If you need info on how to spot moving scams, this is a good site www.movingscam.com read more

WORST MOVING COMPANY EVER! DO NOT HIRE THEM!!!! UNPROFESSIONAL AND SHADY!!!! I used them before, with a Groupon and I actually had a decent experience. So I thought for the second move I would use them again. I also paid for a Groupon again (12/2013), however they said they had no moves available (like other people experienced) and I had to call Groupon and get that canceled. I did (luckily it was within the 7 day window) and got refunded. Spade said they would give me a rate of $95/hr instead of the Groupon. So on 1/23/2014, I looked up their number online and called them to confirm my move two days prior. I then happened to look online at some reviews and they were all REALLY bad. I thought this is a red flag I need to actually cancel. I called back and a guy answered the phone. He asked WHY I canceled (and not in a polite tone, but aggressive). I told him I found a better rate elsewhere. He then started asking details about the other movers. I told him very little, because honestly I was canceling and I wanted to get off the phone. He then asked if he matched the rate if I would stay. I said no. He asked why. I told him that the reviews online were negative and I have a lot of expensive things. I don't want to risk it. He asked wouldn't it be better if I had three movers at his rate rather than the two I hired? I said, I am still going with this other company. He continued to persist, never addressing the bad reviews. He said you live on a 1st floor, you are moving to a 3rd floor so it's going to take time and be expensive. I said, yeah but I still want this canceled so please take this off your calendar. He said the salesgirl would call me back. I was on the phone and the phone kept beeping. They called twice and left no message. It was again a bit aggressive. Seems to be their company policy. I then talked to Lauren. She claimed that I would be charged the deposit because of the SHORT notice. How is 2 days short notice? I said what are you talking about that is not short notice. She said she sent a confirmation email to me that explains that. I said I never received an email. I searched my email and there was nothing from them! I said please confirm my email. She had it misspelled and I never received that as a result. She said regardless you will be charged a deposit! Even though this is not my fault. I said no I will not I want to talk to your manager. She said he is not here and he will tell you the same thing. Besides you called to confirm. But that DOES NOT MEAN I have NOTICE of your terrible, unfriendly customer policies. She and I got into a heated exchange and she eventually hung up on me. I called her back and demanded she put me in touch with her manager/the owner, and she hung up on me again. I had also asked her to forward me that email to the wrong address and she didn't, even though she said she would...wonder why...sketchy much? Anyway, long story short the yelp reviews are super accurate and I would NEVER use them after this. I have to now use whatever recourse I can to recover my money. That first guy I spoke to didn't even seem to care they have negative reviews. They don't care about long-term relationship building or CRM (customer relationship management)!!!! All they care about is ripping you off! read more

Worse movers ever!! They will try any way they can to rip you off! Manager convinced us in hiring an addition help to get the job done on time, even though they could of they decided to take their sweet time to over charge us!! They are dishonest and will try their best to rip you off! Be ware!you have been warned! read more

I've been a mover in the past and know what a good moving company is all about. We're planning a move and my roommate mentioned a moving deal on groupon. The deal they were offering seemed great, almost too good to be true. I told my roommate I'd call them up and get the facts. After not being able to understand what he said when he answered the phone, I asked for the name of the company to confirm I called the correct place. He couldn't even give me the name of the company! I then preceded to ask a series of questions regarding the move and he didn't give me a straight answer on any of them! Then he told me to first go online, make and appointment, and then he'd answer my questions, if they had "availability". Because "availabilty is a huge problem for them." WHAT?? How are they in business??? I wouldn't let them touch my stuff with a ten foot poll...or let them PAY ME to move my stuff!!! Immediately I texted my roommate: "we're NOT using that moving company!" hahaha...I'm just glad I didn't learn the hard way. read more

I hired Spade based on the great Yelp reviews, however I most definitely did not have a 4 or 5 star experience. To their credit, they showed up right on time, if not a few minutes early, and their foreman, Freddy, was very professional and efficient. The other mover, however, did not seem to have much experience, was very careless with my things, and gave an attitude whenever I voiced my concerns. He even smoked a cigar while packing my things in the truck, until I saw and asked him not to. He put it out, and apologized, however that should NEVER HAPPEN! It should be company policy that you don't smoke around a client's belongings, and it was a no-smoking area anyway. I tried to maintain a professional demeanor when voicing my concerns, however, at the end of the day, the mover said to me, "You must be a district attorney or something, because you have a real hard edge about you." Wow - perhaps I do have a "hard edge" when I hire professionals, however I expect a certain level of professionalism in return. Or I don't hire you (or tip you) again. The move itself was relatively fast and efficient; however when the furniture arrived at my new place, items were broken (a ceramic vase, my TV console) and scratched (dresser). I realize there is a certain amount of wear and tear to be expected in a move, but I moved a year ago with different movers, and not a thing was scratched then. Those movers took great care of my things, and these movers (or at least the one) were (was) much more rough and careless. I just noticed another reviewer from this weekend commented that Spade was once called M and M movers (which apparently has bad reviews) - that would explain why the truck said M and M moving and not Spade. So, be warned. read more

If I could rate ZERO STARS I would. This crew is a complete scam. Ordered LivingSocial deal and they sent more guys trying to charge extra. Eli (the 'big boss') is 100% pure grease ball and his sales rep Brent is more than happy to scam you. Avoid at all costs. They play off each other as if neither has the authority to make changes. Share with as many people as you can so these cheats learn their lesson. read more

Horrible. Terrible. Atrocious. Get the gist? I saw all the 5 star reviews on Yelp and thought I had found a great moving company. I booked our move with them more than a week in advance, and specified the exact date and time we wanted. I even called 3 days before to confirm we were set for 8 am on moving day. The day before our move my husband called them to ask a question, and said he would see them the following day at 8 am. He was told they would not arrive until "around noon" because they had another job in the morning. (So they double booked). We said that was not okay, since we had scheduled cable, gas, etc.. to come in the afternoon since our move (scheduled for the early morning) would be done by then. The man we spoke to (heavy accent) said that was our problem, and that they would "get there when we get there." Yikes! Super rude, clearly did not care AT ALL about the customer. Moving Day: Noon rolls around and movers are not there. At 1 pm we get a call that they are on another job (a 3rd one?!) and won't arrive until 4 pm. Maybe. They did not care that we had both taken vacation days from work, that we had to cancel everything else, that we had scheduled our entire days around this, that we had to be out by that day, etc.... They really screwed us. We had to call another moving company last minute to move us, which of course ended up being much more expensive because of the same day request. I couldn't understand how a company that had gotten so may good reviews could let us down so much. But then I realized that half the time we got calls from Spade moving they referred to themselves as M and M moving. This company of course, has atrocious reviews. So it seems they just changed their name and got some friends to post good reviews and went about their terrible business. AVOID!!! read more

I nearly cancelled after I read the YELP reviews and I wished I had. The truck was marked with another moving company's name and I think I understand why. When word spreads about unethical practices and poor treatment of customers, they simply change their name. Spade will have a different name when the word gets out. Remember that moving is typically NOT a return customer business and thus, they will not behave ethically. My one small home was exhorbitantly expensive to move. 25% more expensive than the other two moves I've had in the last few years. A number of items were ruined. They taped directly to expensive furniture rather than covering it, thus ruining the finish. They insisted on putting my TV in my car rather than moving it themselves. They were racist. I heard several derogatory references to white people and "rich" people. They did all the pre and post paperwork, including the contract, the release, and the insurance, while all of my items were on their truck, so I had no choice but to sign and thus I was duressed into having no contractual recourse. Nonetheless, I'm still taking them to small claims court in hopes the judge will believe my word against theirs. They blocked my driveway with their truck and until I would tip them. I ended up just giving them an extra $20 to leave. Beware of their tactics. Find another mover. read more

I, too, fell victim of the Groupon scam. Never again! I've contacted Groupon and suggested they don't do business with Spade Moving again (seems I'm not the only one that had a problem). Moving, in a nutshell, is a total scam. I thought I was being smart just having them move all the heavy, big stuff and I'd do all the little stuff and boxes to see if it could get done in the 4 hour Groupon deal allotted time. No such luck! Not even close. My move was a one bedroom from West Hollywood to Santa Monica. The paperwork alone took 15 minutes. You sign your life away. It wasn't after they left that I realized that every piece of furniture (I'm not kidding) was damaged. They apparently dropped my Ethan Allen footboard to my bed, cracked it, split the wood, the metal pieces broke off from the wood and they didn't say a word. What I don't understand is they charged me extra to wrapped it all up so it wouldn't get scratched and then come to find out, after they left it all had deep gouges in it. I gave them a good review (part of the 15 minute paperwork process before they unload which is scary because I know they can hold your furniture hostage) to get them moving and out of the house. In the end, itcost me $700. A deal? Not so much. read more

Wow, they call themselves proffesional movers.. I guess that qualifies as a fraud. I got suckered in to this bunch of crooks by a groupon. Thought it would make sense for our move and save us some money. I also checked in with them before buying the groupon as to what there time policy was. When I called to schedule a time, their travel policy changed, all in a span of 30 mins. Now the travel time between the two houses will be doubled. That was a red flag but i let it go. Then the move day came, we were all excited, neatly packed up and had lined up things ready to be placed in the truck. Two guys show up and take their sweet time to start moving things into the truck. I swear this one guy spent at least half an hour putting a whole role of tape on my sofa ( which they charged me for later ). At another time, as he was trying to remove one of the drawers out of the TV cabinet which was a little stuck, he started kicking it to my utter horror and disbelief. After they had put half of the stuff in the truck in double the time we had anticipated, we decided that this was enough torture. Also we did not really need any more scratches on the floor ( I guess having a language barrier between two guys moving heavy stuff is not a good thing ). It took us an hour to get to our new home so that was doubled and now we were into overtime. I did not want them to be scratching the floor at our new place so i requested that they put all the stuff outside the house, just unload the truck and we will have our own guys move it in. Upon hearing that the lead guy said that he will have to charge atleast an hour time as unloading as that was their policy. Wow, another new policy out of thin air. By this time we were tired, frustated and ready to get this pain over with. Gave them the money, unlaoded the truck outside the house and bid them farewell. So for all the suckers who bought the groupon, think very carefully if you think you are going to save any money. If i would have to do this again, i would swallow the loss of $199 and get some real proffessional movers to do my job. Just a thought. read more

I moved with Spade Movers this past Saturday. The two guys who came to help me move were two of the hardest working guys I've met. They were in a full sweat by the end of the day and I really appreciated all the hard work they put in. They even took apart some of the furniture that couldn't get through the door and helped us reassemble on the other end. I've seen some people complain about the driving taking too long...they arrived within 5 minutes of me, so I had no concerns with that. I paid 400 even (before tip) for a one bedroom apartment and 4.5 hours of work (plus tape) which in my opinion was very reasonable, and worth every cent. My final bill was slightly higher then I anticipated, but I didn't realize when they wrap your furniture in blankets, they tape the blankets on and charge you for the tape. My time slot was 1-3 and I got a call the day before saying they would be there closer to 3 but would call 30 minutes before arrival and they might be there just after 3 and was that ok....I said yes and they showed up without a warning phone call and at 12:15 so that was a shocker since I wasn't totally packed yet, but the two guys were patient with me as we scrambled to get all the last things boxed up and helped me box things as well. Careful of their deal with GroupOn. I purchased the GroupOn before contacting them, and they said they couldn't move me with the GroupOn for almost two months, but if I went straight through them they could book me on my preferred date so I cancelled the GroupOn but that seemed a little sketchy. read more

Horrific! Had a groupon which gave me 1/2 price for the first 3 hours, anything after was regular price. You should have seen how slow the guys were moving!!! I have a one bedroom apartment and really they just needed to move the big stuff (couch, bed, dresser, shelving unit) and about 12 boxes. Took them 4 hrs to load the truck! Then we drove from Hollywood to Santa Monica which I agree can be a trek but it was the middle of the day. It took me 35 minutes. It took them 1.5 hours!!! And then he charged me double time for the drive. Total was 9 hours!! Bottom line it was total bullshit. I feel like i got ripped off and am trying to save you from the same feeling. Do yourself a favor- find another mover. read more

We contacted the company a week later about our damages and were referred to a claims company at a different number. We called as directed, and they had NEVER HEARD of spade movers. When we called spade back, it went straight to voicemail. This is a sham company!!! read more

Do NOT use these movers if you have a coupon. We moved some bigger items to a house that was 10 min away. On top of the ten minutes it took us to drive to the new house, they took an additional 30 minutes off our move time and called it extra drive time. They also took about 15 minutes to fill out paperwork in the beginning, which they also charged against my time. When they arrived one of the movers actually stated scavenging through our trash bin and asking if he could take stuff. I am sure if you paid full price these movers might be more than happy to help you, but if you have a coupon they will cheat you out of as much as they can. The two guys were very strong and able to move heavy stuff though, so that is why I stuck with 2 stars instead of one. I even tried calling the supervisor, but it was his cell phone and he just said he couldn't hear me and called the mover instead. The whole thing was just so unprofessional. REVISE- The owner of Spade moving called me a couple days after the move and apologized for the experience and gave me a $10 Starbucks gift card to make up for the extra time charged. I appreciate him trying to make things right. read more

I can not believe it . they are gangs running this business . I saw good reviews in Yelp, called them, Lora told they charge 3 hrs for $79/hr then fraction of time if it is more than 3hrs. when loading driver told you have a nice car & asked me if I can hire him!!. It took less than 1 &1/2 hr to load & be by my place. then the driver (a black tall man ) asked me to pay for 4hrs (simply 15min to come 15min to go back 1.1/2 loading =2hrs unload will be 2hrs!!? so 4hrs ?) I said it does not take 2hrs to unload but please do the job then we can check time & pay. said no you have to pay first , I told we don't even know how long it will take . he was mad & start closing the truck door & said I will go back & unload there u have to pay 2 times. then he pushed me away to close the truck door. it was the first time that a moving co. act like that. I walked away . I paid for 4 hrs , then he told;you may need to pay for his time for argue with me!!. I called Lora no answer, called Danny his manager he was rude too and confirm that minimum is 4 hrs & customer must pay before. only cash. I heard they scratched wall also , I am thinking if i spend time ,call my attorney & sue them. they messed up my day read more

The reason there are any 5 star reviews here is that they say they'll give you a 25$ refund if reviewed with 5 stars...yeah, didn't receive the refund, and feel ashamed I even compromised my review to do so. DO NOT BUY. Left my stuff on the curb instead of taking it directly into the apartment, and claimed they didn't have enough time to get it inside...when asked if they could at least get the heaviest items in while I took the fluff boxes off of the truck (with 20 minutes left), they said they had to take everything off the truck before they could move anything INTO the apartment. Surprise, no time left on the groupon once it was off the truck, and because I wouldn't pay their ridiculous rates after the groupon, they left all of my stuff in west LA on the curb. I had to sit on it to prevent theft for 3 hours before my friends got off work to help move it inside. Seriously, they left all of my stuff outside instead of taking it the extra 20 feet inside to try and blackmail the additional fees out of me. Do not buy. read more

Big rip off! Bad attitude. Be ware!!! They will nikle and dime you until they drain out your account. To top it off, they don't want to take credit card. Worst moving experience ever! read more

BEWARE!!! These guys are a complete scam!! I scheduled a move with 1 truck & 4 guys. They arrived at the exact scheduled time. However, by the time they parked their truck, went over the paperwork and actually got to work was about 30 min later, which is when the actual move should have been clocked as starting time. Then the driver "supervisor" or whatever he was basically told the other guys what to do as he just watched. Even one of the guys was like "hey they are paying for 4 movers not 3". Then the "supervisor" guy kept trying to sell me on things I didn't need. He refused to move my mattresses unless they had mattress covers which they sold for $45. I have 3 beds all with mattress and box springs so do the math. Then he asked me if I wanted them to move tv that they would have to crate it or something like that...for an additional $45. It was like ad on after ad on. Then they get lost getting to my new location which added like an extra hour to the move which of course they made me pay for. Once at my new location the guy would not unload my things until I paid him. How unprofessional and ghetto is that? I had moved less than a yr ago and this was not how I was treated. And finally, they ruined at least 5 pieces of my furniture (broken legs, missing parts, etc...) So terribly disappointed...please do yourself a favor and do not use these guys...you will be sorry you did. read more

horrible, horrible, horrible, horrible horrible and one more time, horrible!!!!! never, ever, ever use this moving company unless you want your stuff broken and you want to pay 3 times the amount of the quote they give you. btw - they are also known as mnm moving. read more