Unbelievable service! I called Spaeth because I was leaving a very difficult situation with my landlord, and needed to move out during their busiest season, during the pandemic, on short notice. They were able to fit me in at a VERY reasonable price (half of what another firm wanted to charge me!) When it became clear on the first (packing) day what we were dealing with, they found extra crew for the next day's transport and had everything out and loaded on to the truck in under two hours. They were kind, compassionate, and helpful - and the final charges were less than the already very reasonable quote! This was my second time using Spaeth, and I could not be happier. They saved me. read more

Our move was from a rental to our "forever home", roughly 2.5 miles away. (This is in Bremerton, WA.) We brought over our clothes and smaller items beforehand, so it was basically just our larger furniture. With the short distance and relatively small number of items, our move probably wasn't Spaeth's most lucrative, but they treated us like it was. First, Tasha came out to give us an estimate. She was super-nice and professional as she did a thorough walk-through of our house and compiled a list of pieces we needed to move. Tasha's estimate was the best we received so we went with Spaeth. We're very glad we did. The two gentlemen who moved us, Dave and Caleb, showed up on time and were very kind and thoughtful. They worked quickly and carefully to ensure our move went smoothly and generally took the stress out of moving, which is usually a stressful situation. My husband and I have moved many times, both across town and across the country, and our experience with Spaeth was the best we've had. Highly recommended. read more

When I decided to make a move from Port Orchard WA to Honolulu HI, I chose Spaeth Transfer, not only because it is the agent for Allied Van Lines, but also responsiveness and professionalism that Steve demonstrated, made me feel that I can rely on him to handle my household goods. Items were stored in their warehouse in Bremerton until I found forever home. During this period, every time when I had question or concern, Steve, Jessica, and Jenay all dealt with me consistently pleasant, courteous, and timely manner, and their answers were always very clear for me to understand how freight forwarding works. When I finally informed them my new address, it went fairly quickly, and arrived here in Honolulu much faster than normal transit period. I thought initial packing team was a bit rough side, but all my household goods arrived here in tact and good condition! Thanks to Spaeth Transfer! read more

So far, my moving experience has been awesome. Spaeth packed me and are storing my belongings under I am ready for delivery. They are efficient and professional. Moving can be very stressful, but they made it a much calmer event. Worth every penny to have the same company from beginning to end. Thank you, Travis, Paul, Natasha and the rest of the team!! read more

Used Spaeth for years until 8/2018. We contracted them to move us. The whole evolution was a disaster. They unloaded the furniture, then all the boxes and then the furniture from storage. It was a mess. They put together the bedframe incorrectly and had to be prompted to replace a rod on a shelving unit. A detailed diagram showing where everything was to go was provided. However, many boxes were dumped in the office, along with pieces of my roll-top desk, which was not put together. At the end, the room was so packed there was no space to even walk into the room. I contacted Spaeth to see if I could at least get help putting the heavy roll-top desk top placed back on its pedestals. My inquiries received no response. I am a disabled Veteran. This move was a disaster that took months to clear up ... unnecessarily. I will never use Spaeth again. Boxes marked books were stacked on top of boxes marked glassware. read more

I hired the Spaeth team to move my newly purchased hot tub from my driveway to my backyard. Natasha had excellent communication and I never felt less attention paid for such a small job compared to a household move. The day of the "move" Natasha and Troy continued this theme and had a team in my driveway as promised. The Crew was awesome! As simple as the distance seemed there was some challenges and they handled it professionally and didn't give up!! I would totally call this team for any future work me or my family would need. Thank you!! read more

I'm updating my review as of 12/18/21 but keeping a 1 star review. If this review could spare even one person the trouble of using Spaeth Transfer, that is really all I can hope for at this point: I previously shared that this company, in a nutshell, arrived late, was unprepared to move the amount of items we had, and was careless with my belongings. A number of my items were broken during the move and the movers tried to say that they did not break it. Most frustrating was that a very expensive Elliptical machine was broken to the point of no repair and the movers had me sign their paperwork and left without disclosing that information, which would have been impossible for them not to know. I called the company and was told that they would work with me to go beyond their 60 cent per pound damage coverage given my experience. I filed the claim as requested. Someone even came out to my house to look at the damaged equipment but ultimately I was sent a check to cover just 60 cents per pound for a total of 120 dollars for an almost 1,000 dollar piece of equipment that the company hid the damage to on moving day. That cost reimbursement unfortunately does not even cover what it will cost me to have the equipment hauled away as it is now useless. Moving is stressful but my only advice to anyone thinking about this company would be to not add stress to your day by hiring them. They are expensive as well. My local move down the road was about 1,200 not including the cost for damages. read more

Well, where should I start? Planning a move to California, I paid nearly double what others were quoting me because I was trusting Allied as a good name being they are one of the larger companies. Steve the rep was great up front, but quickly became almost completely unresponsive once he got a signature. Moving Day: About the only thing done right this day was showing up on time. I had a 2 bedroom apartment. In that apartment there were 3 large items because I threw out a lot of things prior to the move. They were a couch, an air conditioning unit, and a bed. They forgot the appropriate packing boxes for my TV, and my mattress and had to create a makeshift box for them. That being said, with 3 men, it took literally 6.5 hours to pack my place. I had a smaller moving company move me from a 1 bedroom in Nashville to Seattle, and it took them 1.5 hours with 2 guys. Watching the movers was almost like watching the 3 stooges walking in water. Hearing one of the movers stories about how he doesn't have a license because of a DUI and possession charges was great too. Aside from taking forever to pack our things, the movers also managed to pack a loaf of bread into a box that was inaccessible once I realized they had done it -- so somewhere in Bremerton I have a box in storage with a rotting loaf of bread in a warehouse. I had to ask them to rewrap my brand new 3,000 dollar couch twice because they wrapped it and smashed down all of the cushions. They also managed to place a huge stack of packing paper on my stove and accidentally turn it on setting the stack COMPLETELY ON FIRE -- which really was just the cherry on top of my SUPERB experience. After the move, I had little to no communication from them. No "hey your stuff is safe and in our warehouse," no nothing. I had to call and find out that they needed roughly 2 weeks to know when and where I want my stuff, if I wanted it delivered on time -- so thank God I did. Now after this experience, they deducted a whopping total of $200 for a $3800 move. I can't believe these people. Do yourself a favor and stay away. read more

I was really happy with the 2 gentleman who showed up to pack up all of my belongings. I was working from home that day so that I didn't have to use a vacation day & they were super accommodating in terms of leaving the workspace I was using setup until the very end. They were very friendly, polite, & clearly explained everything to me before they left with my goods. Everything arrived safely at my new home over 2000 miles away & nothing was broken due to their excellent packing. read more

I called before we made it to the office to see if they had a weight scale to use, no answer. Showed up to the office, went inside, stood around for about 5 minutes and no one came to the front. Started hearing some noises in the back, waited and waited, then I heard oh yeah, and some moaning from two parties, I could only assume they were having sex from the noises I heard. Wasn't to pleased, walked out to my truck and called again, and asked to use their scale where I was told their closing hours. I said was waiting outside and the lady that was on the phone seemed quite surprised. read more

If you take nothing more from this review, know that if I could give this place zero stars, I would. I was assigned Spaeth by the military to cover my move from Bremerton to Bothell. The whole time, the concept of scheduling, timing, and professionalism went out the window. Don't get me wrong: most of the people who I encountered during my move process were agreeable people. From a technical standpoint, they are MILES behind what I consider a professional moving company. I requested an unpacking service when I coordinated my move with the military. Starting with my old place's pack-out, I was asked to disassemble multiple pieces of furniture. While I am handy enough to take care of it on my own, I consider myself fortunate that this move wasn't my wife's responsibility because I could only imagine her reaction if she had been asked to do the same. When Spaeth arrived to unpack my household goods, they essentially dropped off every box they put together and high-tailed it out the door. They had trouble getting my master bed's boxspring up the staircase at the new place; that was on me to disassemble, move, and reassemble. They put the master bed together wrong; that was on me to fix. They didn't even touch either of my kids' beds; those were on me to put together. Not once was the discussion of a packout service even attempted, despite it having been arranged from the beginning. I suppose I probably could have backed them up if I wasn't constantly putting things together while they were here. We discovered that the people who packed up the moving-out house had stripped out one of the screws to my master bed, so it wouldn't be able to be reassembled as is. When I attempted to unbox my 64" television and place it on the entertainment center, the base cracked and I almost dropped the TV to a certainly fatal end; it's by mere luck that I was able to keep it from slamming into the ground. I immediately contacted Spaeth's office to explain what had happened and was assured that the issue would be resolved. Two days passed, and I had heard nothing from Spaeth, so I called them again. This time, I felt like I had to negotiate a resolution, saying that I would research the replacement base for TV and provide them with the information to order said replacement. THREE more days pass without word and an email pops up asking me for more elaboration on what part I needed, despite the fact I gave them two links to exactly what was required immediately after the previous call. I've also since discovered that their packaging wasn't sufficient to provoke damage to the corner housing the TV's infrared sensor, so my TV doesn't respond to any remote inputs. This is something I will be claiming. If the military assigns Spaeth as your moving company, RUN...don't walk...and figure out how to handle this on your own dime. Certainly, that would be better than the HOURS of undoing every screw-up Spaeth has laid out in front of me. The following are items that I have now either come out of pocket to fix or have just ended up doing myself that should have been handled through Spaeth: 1) Replacement base for my 64" television. I've discussed that enough above, so I won't re-hash it here 2) My wife's perler and pony bead craft station. During the pack-out, I explicitly told them exactly how my wife's bead drawers needed to be packed to prevent anything from spilling out of its drawers. Whoever handled it decided to meticulously tape up the front...and completely neglect that backside, so ALL of her beads spilled out that way. There were beads caught up in tape, beads transferred to other drawers, and thousands of beads raining down the shipping container into the bottom of a wardrobe box. I feel like my time was wasted even attempting to explain what would have kept this from ever being an issue, but that's nothing compared to how much time will now be required completely re-organizing tens of thousands of beads. 3) The beauty panel to our master bed. As mentioned before, disassembly wasn't done properly and the obviousness of this echoes throughout every square inch of my bed frame. Bolts are stripped and internal threads to where those bolts should fit have been marred to the point where I cannot insert bolts within them. I already covered the fact that I had to reassemble the bed because those assigned to do the unpacking couldn't on their own. This provoked another phone call with Spaeth to ask for resolution, to which it was told to me they'd have to send out someone who "knew more about furniture construction to see what could be done about it." I asked for a time where followup would be possible at the beginning of last week. It's now the Sunday following and I haven't heard anything regarding follow-up. The way Spaeth chooses to run, possibly humble as pie when your move goes well but a complete circus sideshow when it doesn't, should tell you everything you need to know about these movers. Find business elsewhere. read more

We are not happy at all. The relocation consultant rushed through the itemizing and said you will receive the quote later this afternoon. We have not heard from him since. Obviously our business isn't that important to him. Needless to say we are taking our business elsewhere. read more

We moved to the Olympia area from California about 18months ago and used Allied for our move, That was my first mistake, I was very impressed with the initial consultation rep that came out but it slowly went down hill from there, the communication was horrible confirming when the truck would, when they did show up the day of the move, the movers where extremely unprofessional and treated our belongings like they where pills of garbage throwing things around, damaging boxes, upon arrival in Washington my $1000 bed was scratched and had a big chunk of wood missing 10 boxes where completely crushed and the contents destroyed, I confronted the driver who blew me off. I filled a claim with Allied claim center and I got a whopping $150 dollars for the damage. NEVER NEVER AGAIN read more

Excellent end to end service. Steve Stainbrook is consummate professional. Actual movers who loaded and unloaded truck were beyond amazing. Nothing broke and they provided excellent service. If I had more money I would have tipped them beyond what I provided. The actual team of packers who arrived day prior to pick up were less than mediocre. One of packers was highly professional and the other disrespected my home. read more

Danger, danger! Terrible customer service! Purchased a picture box and then found I didn't need it. I swung by thinking I could return it for the $8 cash I paid since it was in perfect shape. The new owner stated she had a policy of no returns! Just shook her head... like sorry "you are out of luck!" Don't use this service. Use United Moving just down the road! They have excellent customer service and understand what it means to be a invested member of a community. read more

While moving is a stressful experience by itself, the team from Spaeth was courteous, professional and speedy. They arrived on time and were easy to work with. While I don't plan to move anytime soon, I will certainly choose Allied again -and specifically Spaeth if I'm headed back to the beautiful Pacific northwest read more

Very smooth move. Arrived on time and everyone was very helpful and patient in getting the furniture placed exactly where we wanted it. Packing of glass and fragile items was amazing. No damaged or broken items. We were very worried about an antique heirloom lamp and were very happy to see that it arrived in perfect condition. Effective communication from both the office and driver before the delivery. read more

This was my first PCS in the Military. I didn't know what to expect and was completely stressed out. The two movers you sent to help us were the nicest people. They moved our things as if they were their own. I felt so at ease with Allied, Matt even helped out with my toddler without hesitating. What a great combo Fast and Amazing! Amanda was so helpful and pleasant despite me being stressed. If I could give ten stars I would. I will definitely be using Allied the next time we move. read more

A nice man named Steve Stainbrook came to our home to look through the house in order to provide us with an estimate for the cost of moving. He told me he would get back to me the next day. The next day came and went so Wednesday morning I called his office. A young woman answered the phone and I explained that I was expecting an estimate for the cost of packing and moving but did not receive it as expected.. She said he was out and she would contact him. Later that day I sent Steve an email, as well, thinking that perhaps he'd gotten the wrong email address for me. Once again, I did not hear from him so I sent a second email asking him to please get back to us. I never heard from him. Needless to say we went with another moving company-Hansen Brothers. They are excellent. read more

Two guys from Spaeth packed my belongs today for a cross country move. One was K.C. And the other was Tyler. They did such a good job that I wanted to make special note of it. They were so careful, so thorough, so concerned. I am moving a lot of art work. Everything was packed so well that I know it will all arrive safely. They are excellent. While I hope I never have to move again, if I did, I would call them. read more

This is a quality local business. The estimator was prompt and efficient. The two movers were extremely conscientious and hard-working as well as pleasant and kind. I highly recommend the services of this moving company. read more

Our initial contact, Steve Stainbrook, came recommended by a friend. The quote was very reasonable, however the damages to our belongings made up for that savings and then some. We were told the furniture would be wrapped, and specifically asked about that for our 1 year old bedroom set. Nothing was wrapped. We were left with a tear on the back of our living room couch, scratches on two of our out door chairs and a nightstand that is wrecked. The night stand apparently fell from a stacked truck and is beyond repair. Upon voicing our complaints, we were told we got a good deal and since we only took out a small amount of insurance that they would reimburse us $70. I guess I wasn't thinking our furniture would have so much damage... None of it is more than 5 years old. We were also told to get an estimate for repairs... I didn't bother to have someone come out to my house as the estimate would be more than $70. Total damage: $1,000. Lesson learned : there is no such thing as a good deal. read more

YES, this is as good as it gets ! From the very beginning with my consultant , Janae , to the gentlemen who both assisted me from moving a large home to their " pods " on a truck to the new move once I found a new home, it could not have gone any smoother. Huge " kudos " to Trevor and Tyler. They never lost patience with me; they never rolled their eyes ( at least to my knowledge ) and trust me, this was not an easy move. They problem solved for me when it became apparent that certain pieces of furniture would have to be rebuilt before they would ever be able to come up an elevator or three flights of stairs. They worked in rain without complaint. Just all around great guys ! There was not a thing broken or marred either in my belongings or in my home. They took extra care to put padding down; floor coverings since I had just installed all new carpets. Even Natasha who handles the billing etc. could not have been nicer. I truly regret seeing the negative reviews since I would not hesitate to call them again and again. I admit I used a local company for a small move due to my error in thinking that Spaeth only did large moves . I wish I had done everything with Spaeth as I cannot say the same care was taken by others. I have no affiliation to this company ...am not a relative. What I am is one very happy and beyond satisfied client !! read more

If you're looking for a mover, and you want to have all your belongings properly packed and delivered in original condition to your new home, don't use this one. Their employees steal at will, and are not very competent in general. They will try to tell you they are not responsible for any damage or breakage or theft, and will only consider your complaint if you pursue it with Allied Van Lines or the State. Then the insurance company will try to tell you that you agreed to things you either never agreed to, or weren't properly explained to you. On my recent move, when the movers finally finished delivering my goods at 10 o'clock at night, I was simply told where to sign. Now they're trying to tell me that the items that were stolen had to be reported then and there -- as if I would have known what was stolen before I had the chance to unpack! I thought I was choosing a reputable mover, as it had Allied on its promotional material, but if I ever have to go through this again, I'll be a lot more careful. Shame on Allied! More shame on Spaeth Transfer. read more

I had the worst and best experience with this company. WORST: The agent, Steve, that came out was nice and helpful, and I felt I got good quote. But getting help with the delivery at the destination was the absolute worst! He was hard to reach and was so inconsistent in his follow through that I had to hunt down the driver to find out when my things would be delivered. Steve gave me inaccurate and unhelpful information, so I had to do my own work to line up the delivery. Steve called after the delivery was made to see when he could schedule it. He was amazingly incompetent! BEST: The loaders, Troy and Danny, were just amazing and wonderful! They worked quickly and as a team, and were so thoughtful, respectful and attentive. At one point I wondered if I had packed something correctly and had a puzzled look on my face. One of them stopped and came over and said, "it looks like you want to say something and we want to listen to it." It was such a thoughtful thing to say. I felt completely safe with them. read more

If I could give 0 stars I would!!! DO NOT USE SPAETH if you want your items to arrive in tact. We sold our home and needed our furniture packed and stored for a month while we closed on our new home. All seemed to go well and everyone we worked with was friendly and professional. That is the extent of their quality. It went downhill from there. They underestimated the time and movers needed to pack up all our furniture (all the knick knack's, etc. had been packed by my husband and I). They had to call in an additional mover and I started to get worried as they hustled and banged things around. They were professionals right? They would know the best way to pack to avoid damage, right? WRONG!! On delivery day we were so excited to get our furniture. When the two guys were done they were ready to collect payment and go. Good thing I decided to look at all the furniture before signing anything! Every piece of furniture had a scratch and some significant gouges, cracks, and crushed corners and edges. Our dining room hutch was completely crushed on the top and they were prepared to leave without saying anything! As my husband and I began to go through everything in more detail we found my son's loft bed was not just scratched but flat out broken and the mattress slats not even screwed in! We paid a significant amount of money for professionals to pack our furniture to have this amount of damage! My husband and I packed and moved our belongings from San Diego, CA to Silverdale, WA on our own without any damage to our furniture. I paid $2,400 to have every piece of furniture damaged by professionals. It's enough to make a grown woman cry. DO NOT use Spaeth! I would not recommend them to ANYONE! read more

I have moved many times and this was my worst moving experience ever. It was a complete nightmare. I have never been treated so disrespectfully or in such a threatening manner. I had a call from the driver when he arrived in the area and he wanted to deliver in 20 minutes (no other notice of delivery was given). This was not convenient as we were all at work, so I made arrangements with the driver to have goods delivered on a another day and he said fine, However, a couple of hours later, I received a call from Spaeth telling me I had to take the shipment (with a less than 24-hr notice). After a verbal altercation with the person on the phone, I was threatened that they would put my things into storage "at cost of thousands of dollars to me" if I did not receive this shipment when they told me to. This was impossible and we left off that they would see what they could do. Apparently immediately after the call, this person had my things put directly into storage and they did not inform that they had done it, or where my things were. I did not know for almost 24 hours what they done with the load or what day they were coming until the storage facility called me. My calls to my moving coordinator asking what happened to my shipment and where it was were not returned. I contacted Allied Corporate. Allied has their commitment to customer service written all over there website - I wish they practiced what they advertised. read more