We've worked with this company at several smoke shops throughout Southern California and they have…read morebeen nothing but reliable and professional every single time. Their team installs security camera systems quickly and efficiently, and everything always works perfectly. What really stands out is how responsive and knowledgeable they are. If we ever need adjustments, upgrades, or troubleshooting, they handle it fast. They've also helped us with different lighting solutions in our shops, and the results always look great. If you're a business owner looking for dependable security cameras or lighting installation, I highly recommend them. Great service, fair pricing, and people who genuinely care!

Amazing!! This was our 2nd install from Boudy and his team. Such excellent installation paired with…read morefriendly and trustworthy guys. Highly recommend them. Our install this time was for 8 cameras. What I like about them besides their great service was that they make everything seem so easy. Thank you Boudy and team!

Wow, talk about a owner who has checked out! Called for clarification on our contracted services…read more I was told I would get a return phone call. Of course I never did. When I called back I spoke to COWAN (owner) wow, such a disappointment. This company was notified in writing months ago about a new contact person for our community, apparently they never received it. Of course, it was our communities fault. This COWAN was unprofessional, could care less and probably needs to lose a few accounts to get his mind right. Time to move on. This guy really does not care and it shows. One day the very people you think you don't need, you will wish you had. Always competition out there.

I'm a resident at one of their properties and I have to say I'm so very thankful for them. I was…read morein a difficult situation with my bf and he locked me out the house I just wanted to get the rest of my things and go. Although they responded a lil later than I had hoped (it was a Saturday so understandable), they were able to talk my bf into letting me in to get my stuff and go. I didn't want to call the police bc I didn't want to get my bf in trouble and he probably would've gone to jail with his hot temper. Anyway, these guys are tough skinned, know how to approach a situation and handle. Thank you so much, California Safety Agency!!!

Quick and clean No need to read instructions for the mount…read moreWould recommend for future mounting projects

I had a great experience with this TV mounting service. The technician was professional, arrived on…read moretime, and made sure everything was installed perfectly. He took the time to ensure the TV was level, secure, and positioned exactly how I wanted it. The setup looks clean with no visible wires, which really improved the overall look of the room. Customer service was excellent from start to finish, and the whole process was quick and hassle-free. I highly recommend this service to anyone looking for a reliable and high-quality TV installation.

I give FDS team an "A+" grade on Proactive Customer Service! I have been using FDS for the past 10…read moreyears, mainly for house CCTV system, and various services including: adding/upgrading cameras, upgrading the recording system, and installing/configuring the app on my phone for remote access. Recently, Shawn and his team has implemented a "proactive" approach to their client system management and advised me of a configuration changes before I even noticed any problems! I always thought they provided prompt services and good value for the money, but I truly commend how they actively help their customers manage the systems and prevent any complaints! I think that's a sign of conscientious business!

We've been working with FDS for years and would not choose any other video security company. They…read moreare responsive punctual and do great work. Shawn and his team know what they're doing.

I was with this company for over 6 years. I was being charged $50 a month for monitoring, which is…read moremore expensive than ADT ($40) and Ring ($20) but I liked the app and system, so I stayed with them. Finally when they told me they had to change my main panel and that I would have to pay $300 for it, i decided to switch to Ring. That's when canceling with Epic became a nightmare. First I tried to cancel right after I got charged in November (so that I wouldn't be charged again in December) and they told me that my contract (from 6 years prior) required a 30 day cancellation notice (I notified them 23 days prior to my next bill) . So they told me that would be charged again in December and they come January 12 I would be done. I said that's fine, I paid Decembers bill and now come January 13 they have charged me again. I call to tell them about the mistake and representative tells me that in my contract there is a "60 days cancelation notice" lol, and that I'll be done come February 12. I'm disputing the charge with my credit card company and moving on. Sucks that this company works in this way. Here are the texts on November 23rd from 2 of their representatives stating that my December charge will be the final charge on my account (and somehow they couldn't get my name right after being with them for over 6 years) . Can't trust a word they tell you. Do NOT go with this company. Ring is a much better option

This company is a complete joke. The owner Jason is not quite the Security professional. Called to…read moreschedule service and nobody answered. Called to get a quote and nobody answered. I'm hearing the same from other people with this type of alarm system. The owner seems to have his hands in his other businesses and doesn't focus on this one. Was a great company when Neil the Installer was there and has since turned to crap. I blame Jason the owner, he's all talk and a yes man with little follow through. They have no physical address and sub contract out to other companies. You're better offer calling ADT or another company on Yelp.

Please add me to the list of extremely happy customers…read more Kawa has been servicing our businesses in Southern California for many years, and the experience has been nothing short of outstanding. He is truly top-notch -- combining deep expertise, exceptional responsiveness, and an integrity that is becoming increasingly rare. His honesty is remarkable and has earned our complete trust over the years. I cannot recommend him highly enough. If you're seeking someone who delivers consistently excellent service and cares deeply about doing the right thing at a fair price, Kawa is your guy.

Kawa is very helpful & Knowledge & reasonable price very clean. I Highly recommend. Is super…read morenice! He does a Great job above & beyond. Thank you

Frank has been so helpful with all of the internet issues and changes we have made to the cameras…read moreat our HOA community. Frank is very courteous and is very patient with the setup and the troubles that I been experiencing due to internet and power issues at our location. He truly has gone above and beyond and helped us troubleshoot and find the source of the troubles we are having, even if his company does not provide the solution, he is able to figure out where the issue lies so that we can call in the correct vendor or find a different service provider with more consistent service and higher speed. He also understands sense of urgency and customer service when we have had to obtain video without the ability to do so remotely. Thank you Frank; you are truly an asset to Bay Alarm. Lisa Dumont Dumont Property Management

Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

We had an excellent experience with DPS Security Services! Owner Ruben and his technician Miguel…read moredid a fantastic job installing our ADT security system here in Irvine. From start to finish, they were professional, knowledgeable, and very courteous throughout the entire process. The installation was smooth, efficient, and done with great attention to detail. Ruben took the time to explain everything clearly, and Miguel made sure everything was set up perfectly. We are extremely happy with the system, the quality of the installation, and the outstanding customer service we received. Highly recommend DPS Security Services to anyone looking for reliable security solutions and top-notch service!

I had Ruben and his team replace 11 network cables for an existing outdoor security camera system…read morethat was failing one camera at a time due to a previous installers poor cable selection and installation. Some installers quoted a 3 day job, others delayed and seemingly didn't care to help. Ruben and team fixed all 11 runs one long day and they were phenomenal from planning, communication between themselves and myself. They took videos on the roof to show the route they took and the clean paths. Top to bottom best experience for me. Headache over. Thank you Ruben.