Jaycee easy to work with. Communication was quick, clear, and professional from start to finish. I…read moreappreciated how detailed they were about pricing and what was included, and the updates before and on the day of service were very helpful. The quality of the work was great, and I was very happy with the results. One small suggestion would be to provide a little guidance beforehand on how customers can best prepare or help maximize the team's time on site. Overall, it was a great experience, and I would gladly use their services again.

Requested a move out cleaning service. Was able to accomodate on short notice. Great staff,…read morecommunication is 100%. Pricing reflects the thoroughness of the amazing work! Will 100% recommend! Thank you so much!

I've been looking for a good, reliable cleaner in Long Beach -- had some bad experiences but wow,…read morethis team really exceeded all my expectations. They came with a team of 6 (which I loved) and were very thorough, even adding on some extra things I requested like organizing some cabinets. I'll now be using them monthly and cannot reccommend them enough! Also this TP flower made me so happy :)

Since we've been using Scrub for a couple of years now, I thought it would be a great time to share…read moreour experience so others can benefit from this amazing company as well. This cleaning service is above and beyond the best of all the others we've had before. Victoria (the owner) is easy to communicate with and absolutely lovely to work with. The women that clean our house are meticulous. My husband is extremely particular and even he can't wait for them to show up. Everything is spotless! If you're looking for a consistently clean home, look no further! We love them!

They did a fantastic job! They went above and beyond. Cleaned every nook and cranny. The pricing…read morewas super fair, they were clear with the price up front and stood by their estimate. I requested a deep cleaning and let me tell you they cleaned DEEP. The house looks amazing!

Omar and his team exceeded my expectations. They went the extra mile to strip and clean the…read moredirtiest floors ever. See before and after photos. The team was prompt, skilled and professional. Their prices were fair and better than any other competitor. The floors now look brand new. I can't tell you how happy I am. I will call on them again. Thank you Broom and Beyond!

Thank you guys we'll be doing more business great service. They arrived seamlessly and performed a…read morepost construction cleanup, cleaned every square inch of this condo in three hours amazing.

Called them they did a good job for a property I own. Price was straight forward and I have no…read morecomplaints.

Very responsive and accommodating!…read more Kini and team came in and did such a fantastic job. They even cleaned our couches and rugs at the discount price. Thank you!

Updating because Kini was very responsive and willing to repair the damage to our glass. The way he…read morehandled the situation was extremely professional and I respect him and his company for the way they handled everything.

Very thorough with work. Excellent communication and customer service overall. Wonderful staff who…read moreare a pleasure to work with--I highly recommend!!

Scheduling was easy and quick but the service was sub par…read more Cleaner was extremely slow and not very clean. Lots of areas were skipped over floor is still filthy. She did stay for 4 hours but very very slow and did not do a good job.

Great experience Everything was clean and the communication…read morewas great. Quick responses too. Highly recommended

Excellent customer service. Got back to me quickly and communicated accurate arrival times. Quote…read moreand final pricing was accurate - no extra charges. And the work was excellent! Clean, detailed, and spotless upon finishing the job. Would highly recommend and use again. Fantastic work

First off I love that they use non-toxic cleaning agents doing their job. They did a great job…read morecleaning for a house that hadn't been cleaned in awhile. Very nice cleaners too. Very polite, friendly and communicative! The place looked 100% better after they were done. I'll definitely be using them again!

Last minute request before the holidays and the owners worked hard to fit me in. Then, Marlen did…read morean amazing job.

A crew of three, one man and two women did all the cleaning I expected in an hour and 10 minutes…read more I live in a 500 square foot studio adu and I was pleased with their detail and efficiency. I will use them again.

They do an excellent job and the price is very reasonable. I have used them on multiple occasions…read moreand will continue to do so.

MIRIAM & ELENA!! I…read morehad a great experience with Molly Maid! Miriam and Elena (Route 2) did an outstanding job cleaning my rental unit. They were professional, punctual, and paid close attention to detail. The unit looked spotless when they were finished, and they made it move-in ready. I really appreciated their hard work and the care they took throughout the cleaning. I highly recommend Miriam and Elena and will definitely use Molly Maid again for future cleanings!

Wanted to Give Them a Chance, But the Booking Process Was Too Confusing…read more I really wanted to give Molly Maid of Long Beach a chance because they have good reviews, but unfortunately the booking process and communication were way too confusing. I originally booked online and received a confirmation email for Tuesday the 25th from 8-12. After that, a very nice lady called me and explained that the time would actually be 12-5 instead and that someone would call me again to confirm when they would be coming. Okay, no problem. Then after that phone call, I received ANOTHER email saying my appointment was all set for Wednesday, August 26th?? At that point I genuinely had no idea what day or time my cleaning was supposed to be. I tried calling Molly Maid of Long Beach three times after they opened and couldn't get through to anyone. What confused me even more was receiving a message at 5:42 PM asking me to call back to confirm my booking, when their listed office hours are 8-5. By then, no one was available to take my call or respond through Yelp because it was already past their office hours. Their AI chat is actually pretty cool and responsive, but unfortunately that was pretty much the only consistent communication I had with the company. For a house cleaning service where you're scheduling people to come into your home, I personally need clearer communication with an actual person, especially when the appointment date and time keep changing. Molly Maid of Long Beach seems to have plenty of good reviews, and I honestly would have loved to try their cleaning service. I can't speak on the quality of their actual cleaning because we never got that far. My experience is strictly with the booking and customer service process. Please work on the follow-ups and confirmation emails you guys send. Going from Tuesday 8-12, to Tuesday 12-5, and then somehow to Wednesday, while not being able to reach anyone, was just too confusing for me to feel comfortable moving forward.