This review is regarding Donald, a Lifetime Solutions, Inc. (Victorville) Service Tech. He just…read moreleft my home, having solved my problem. Donald went above and beyond looking for the issue, even crawling under my home to find where the system's was plugged in (fortunately we had coveralls for him to put on). Donald was very pleasant and efficient.

I recently went through training with Lifetime Solutions, and my experience was very disappointing…read moreand confusing. I originally felt excited about the opportunity when I was contacted by Asher Hudson about the position. However, communication quickly became very inconsistent. It was often difficult to get a response when I had questions, yet during the Zoom meeting he was answering other phone calls while the training was happening. One thing that also made me uncomfortable was being told that if I didn't have my Social Security card available, I wouldn't be allowed to access the meeting or continue with the process. That felt strange for what was supposed to be an initial training meeting. Looking back, it made me feel like I was being pushed to provide personal information right away before even really understanding the job. On the training day, I was actually the only trainee who showed up in person while everyone else attended through Zoom. You would think that being there in person would mean receiving more hands-on training, but that wasn't the case. The trainer repeatedly walked out of the room and mostly just told everyone to keep practicing the script instead of actually helping us learn it. One moment that stood out to me was when another trainee who was struggling to form full sentences in English was told she was doing great. But when I made a small mistake while practicing the script, I was immediately told that I "wasn't ready" and was asked to clock out. It felt very inconsistent and confusing, especially since we were all still learning. The script itself was also uncomfortable to perform. Trainees are expected to approach random people at Home Depot and say that they are doing "free water testing" and that they will receive a Home Depot gift card for giving their comments. From what I understood, the goal is to collect people's information so someone from another area can later come to their home to test their water. The gift card felt more like a tactic to get people to agree rather than something that was clearly explained upfront. Another concerning moment was hearing someone in another room loudly cussing on the phone and saying that he had "messed around." That kind of environment during a training session didn't feel professional at all. Overall, the training process felt rushed, disorganized, and misleading. I left feeling confused about the expectations and disappointed with how the situation was handled. I would strongly recommend that anyone considering working here ask very detailed questions about the actual job duties and training process before accepting a position!!

Don, my delivery driver from Masters Coffee & Water, provides outstanding service. He is always…read morepunctual, professional, and friendly. My water deliveries are consistently reliable, and he takes great care to make sure everything is placed where it needs to be. It's clear that he takes pride in his work and values his customers. I truly appreciate his excellent service and highly recommend Masters Coffee & Water, especially because of employees like Don! God bless you all and thank you, Cedric Merrick

Rolando always texts us the day before to let us know he's coming to grab the waters. He is super…read morekind, personable, efficient, and professional!

Fast and responsive service! I had my water filter installed several years ago and they do yearly…read morechange of filters for me, so far so good no issue. And their technician Ben is a great guy that works fast and is very thorough in checking everything works as it should.

Been wanting a water softner and RO system and been shopping around. Got rhe best quote from…read moreprofession pure water and went ahead with the installation. They came early took their time and were super professional throughout the installation. They took the time to explain everything to me. Really appreciate it. Thank you!

Cant say enough about this company!! Great service, very professional,always on time and fair…read morepricing. they have been servicing my system for years and never a problem! This company is a keeper!!

Amazing service, would highly recommend to anyone looking to upgrade their water filtration. Super…read moreresponsive, came on time, very professional, very fair pricing. Process was super quick and easy

Fixed our leak in a timely manner and was very professional with the suggestion for future repairs.read more

I was referred to Jonathan by a colleague who swore by him, and I completely get why now. I called…read morehim for a second opinion about a flood, and he was so helpful and figured out issues others couldn't find. I ended up having him repipe my whole condo, and he did excellent work. He even installed new sink faucets for me at no extra cost, which was such a thoughtful touch and really showed he cares about his customers. He's personable, trustworthy, and made what could have been a stressful situation feel easy and manageable. I 100% recommend him and will definitely call him again in the future.

We recently reached out to EcoWater SoCal through Costco. Julie their sales associate came out,…read moretested out water, gave us a thorough review of the company and the products available to us. We had terrible water and despite having a filter the water was the worst. We decided to get the full system with Alkaline water and what a difference it made. The water tastes different, when you shower the water is smooth on your skin. Overall it's been one of the best investments we made in our home. The value proposition is great. It will great for your overall gut health, your skin and hair. Karla was the installer who was an exceptional plumber. I highly recommend this business and the associates who facilitated this to us!

I opted for this company because Costco is reliable and I figured if they're endorsing SoCal Eco…read moreWater, then this must be a good and trusted company. The water system works very well. It sounds odd but I've become a water snob since drinking the alkaline water. No other water tastes as good to me anymore. I've had the reverse osmosis system for almost 5 years and the water still tastes as good. The soft water is great. You can really feel the difference and see the difference in your skin and hair when using soft water. I love the convenience that they installed the system inside the garage and is complete with the WiFi system. The biggest con and why I cannot give them a 5 star review is the poor customer service. I've emailed and called but absolutely no response. My parents have a different water system and someone goes to their house to inspect their system periodically and to change filters. My husband called to ask if that was necessary and someone did call him back and said if it's working fine then there's no need - which is fine until I read the instruction manual. I wasn't there during installation so I forgot when to change the 4 filters. I read that there's supposed to be a some sort of WiFi system that alerts you when it's time to change filters. I checked below our kitchen sink and I couldn't find anything. Overall the water system itself is 5/5 stars but it bothers me when my only resource is an instruction manual. It is a more pricey system so it's disappointing when customer service never responds.