Amazing company and amazing people that work with you to solve your problems. We had a major water…read morepressure issue in the front yard and Jeremy was so awesome and made it all work and offered great pricing!! Thank you!!! 5*

The plumber arrived exactly on time, was clean and smelled nice and most importantly did exactly…read morewhat was required. He did not try to up sell anything we didn't need and was friendly and professional throughout his time here. Will definitely call again for any of my plumbing needs.

Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

Prices are insane! Just wanted a septic tank for a three bedroom home and somehow they tried to…read moresell two septic tanks for $20k . Absolutely waste of time. The inspector was nice but once he brought his supervisor/manager involved to try & finish the sale- he suddenly up charged everything. It wasn't The "manager" refused to leave and sat in his car to make a quote even though we said we didn't want to move forward.

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

I reached out for a quote for 2 water heater replacements. My estimates came in at 4500- 5800 for…read moreboth. Here is their response. Okay great. With permits I can replace 2 for you with new shut off valves and lines with permits for $11,000. This includes 2 new units all installed with a 1 year warranty on workmanship and a 6 year manufacture warranty. When do you need these installed?

I had a water issue late Monday night, July 7th no water was coming into my home. I called the…read morecompany at 10:22 PM, not really expecting a response at that hour. To my surprise, a plumber showed up that same night. He was a professional young man in his late 20s, very knowledgeable and respectful. He diagnosed the issue and worked with me to get things sorted out. A few days later, I'm still very satisfied with the service. Definitely didn't expect that kind of prompt response so late at night

We had a plumbing issue over the weekend. AAA Reasonable Plumbing had the best price and was able…read moreto come right away. They came at the the time they scheduled us for. The work was not done in one day, but they were always punctual. If there was a delay they informed us right away. George was our plumber. He was great - he answered all our questions and showed us his progress every step of the way putting us at ease. When there's big ticket jobs there's a lot of anxiety attached to it. Do your own research, speak up and communicate. They were willing to work with us every step of the way. We will be using them again if there's a need for a plumber.

Had a backed up kitchen drain. Called this company and the technician arrived within an hour. Shawn…read moreis kind, knowledgeable, informative, and an overall very nice young man. Price was reasonable and task was completed quickly and neatly. Highly recommend

we called roto rooter about our toilet being clogged…read more they told us it was a free estimate. after he inspected the toilet, he advised us that we needed a new toilet then he charged us $200. which we paid. then he got our permission to go out and buy a new toilet before we knew it, after everything was said, and done, then we owed another $325.00 the receipt didn't even explain what all the different chargers were to equal this amount of money. first, we paid $200, then later it was another $325, without anything being itemized on the invoice. we have no idea of the type of toilet he bought, or any other expenses that were incurred i believe that we totally overpaid for the services, and got taken advantage of. we would greatly appreciate getting some of our money refunded back to us, for the lack of communication, and no breakdown of the different costs on the invoice.

I've had several opportunities to have Alex fix things for me, for my customers, and for my…read morefriends. Nothing but great reviews and experiences for all involved. Alex has great character and that goes a long way as it is not as common as one might hope for. I send his out as a recommendation to everyone I hear of that has plumbing issues to work out. He has always given a fair price and delivered well over what I had hoped for.

Great service always with Alex and Aj they tell you when they will be there. not other places…read moresaying they will be there from 9amto 2pm. so you have to wait till they come to service you. they have done out water heater last year and it works and did a great job. had plumbing problems in bathroom last year also and fixed that too. and this year it was the garbage disposal. they are a great service and recommends their service and tell our neighbors and friends .

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

They called me within minutes! They came out within a couple hours. They fixed everything! They…read moreshowed me footage of the main line and how it sags. They fixed both of my toilets. They fixed both of my sinks and my garbage disposal! These people are great. Very kind and conscientious and very quick. I Highly recommend them.

We had to shut our water off for a leak cause by a root growing into a pipe in our backyard, geo…read moreservices sent Max Anaya to diagnose and fix our problem, he showed up quickly, explained everything in a way that was easy to understand, and fixed the problem at a really good price. I highly recommend this business.

They temove a walk in bathtub and installed a walk in shower. For starters the shower looks great,…read morebut I can't use it. Now, the plumbing and pipes need to be replaced. Why didn't they look at that before they installed the shower. The workers left me the mess to clean up. Which included the cerment they left on my driveway and splattered all over the walls by the faucet. I had to shovel the cement and discard of it and clean that mess up. Then they used a saw on my front porch, saw dust everywhere they just left that, didn't even attempt to clean it. 3 men came in and out of my house for 3 days on my new carpet, no tarps, I had to shampoo my carpet 4 times and they still look like crap.i won't hire them to complete the job, they want another $870 to drain and remove my hot water heater to get to the corroded pipes. He'll no, I could just imagine the mess that will be left. VERY DISAPPOINTED.

Had a toilet issue that finally gave out. Called in for help. I was told I'd be helped the next…read moremorning, but I explained that I needed it done right away or we'd have no restroom for the rest of the day/evening He came in, assessed the situation, went to the truck to get parts, shut the water off, fixed the problem, told me what the charge was, turned the water back on, and left. Perfect and timely service if you ask me. Definitely recommend again! Thank you.

Paul is very unprofessional and rude no additional stars he has been called to my parents a couple…read moreof times and i would not recommend him at all and he is a rip off he also does not fix the problem my parents are having with there septic system and there is more bad reviews are going to be post on here. two thumps down for paul

They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10