The team Provided excellent service, The were very thorough and knowledgeable. Timely as wellread more

Mike really impressed me with his knowledge, he was very pleasant to work with and went over…read moreeverything slowly and thoroughly explaining all and answering all questions. I will be referring everyone friends , family, and business associates.

The staff here is great. We have used this printer since 2018. They have done large orders for us,…read moreas well as smaller orders as well. The last time we use the services both times we use Justin as our contact person. He is a great technician and he has a reputation for having great customer service. This time I worked with Ken and he was very customer service oriented as well. What I like about this printer is that they have the ability to give you estimates of how much you are , expecting to pay, they give you options when it comes to print style and design, and they are very upfront and honest with you about outcomes of your project. You can do all of this on email with them before you even have to visit the store. When you visit the store, you've already sent your print job to them on email. You just might need to drop by to drop off materials like specialty invitations, which was our project this time. I appreciate that Ken verified and sent proofs of our printing job on email for us to have a look at before we approved the final project version. Overall, Ken is a great printing technician and expert. His patience with our event team was awesome. The rest of the staff is very customer service oriented too. I recommend Copy-It La Mesa, CA!

This is honestly one of the worst drop-off locations I've ever used. Their QR code scanner is…read moreconstantly broken, even though QR code drop-offs are supposed to be a free service. When I came in a few days ago, they told me they couldn't scan the code, printed the shipping label themselves, and then charged me for it without mentioning there would be a fee beforehand. I don't understand why customers are being charged for a service that is normally free, especially when the issue is that the store's equipment isn't working. If there was going to be a charge, that should have been clearly communicated before printing the label. Very disappointing experience. I won't be coming back.

Kelli has such a calming way about her, when you are dealing with 2 years of back taxes…read more A bit pricey, but it was worth it. For the piece of mind. I love her!!

I have been going to Kelli at L&L Tax Services for over 20 Years. I will never trust anyone with my…read moretaxes except for Kelli. Kelli is professional, extremely knowledgeable and always on time, never late! There are so few people, organizations and businesses that I truly trust but L&L Tax Services is one of them. There is not enough space to fully articulate how much I respect Kelli's work!

Craig called me back in a timely manner- same day and offered me expert advice on a rodent…read moreinfestation. Extremely professional, eloquent, and surprisingly personable. He was straight forward, yet took time to empathize with my situation sincerely. Will definitely recommend his services to anybody dealing with tenancy issues.

I haven't formally been evicted....yet, but Craig was the first lawyer to contact me when i became…read moreaware that was the direction management was headed and started calling recommended attorneys. He is walking me through the process and has written a letter to management. So far no response, kinda feel like I'm in limbo, but I am confident with Craig by my side. So far, so great

I had the pleasure of working with Toby Shaner at Shaner & Associates for our financial…read morerestructuring, and I couldn't be more satisfied with the experience. From start to finish, Toby was incredibly dedicated and professional. He communicated clearly every step of the way, making sure we understood what was needed and what was expected of us. What I appreciated most was how thoroughly he explained all of our options and guided us toward the best decision for our situation. His knowledge and attention to detail gave us confidence throughout the entire process. I'm truly grateful for the excellent job he did and would highly recommend his services to anyone in need of financial guidance.

Spoke to a character of some sort named Toby who claimed to be an attorney rushed me off the phone…read morerudely and hung up like a buffoon from Mars. With tens of thousands of attorneys all over the place, I sure ain't using these horrors. They can't answer a phone, how are they going to process a legal case? Are these the employees that are hired to handle sensitive matters of customers? Unbelievable. Imho.

I contacted Marc thru Yelp. Three responses and I chose him. Glad I did. I had a 1031, Federal…read moreSolar rebates, and retirement. His fees were more than fair. I will be using his services from this point forward. Mahalo

I used Marc for the first time this year. He promptly responded to all questions and prepared my…read moretaxes quickly and professionally.

I use Awards by Navajo a few times a year for engraving projects, and they consistently deliver…read moreoutstanding service. While I'm not one of their biggest customers, they always make me feel like a priority. Steve is efficient, responsive, and highly collaborative throughout the process. On the rare occasion when something didn't meet our expectations on the first try, he made it right without hesitation. Over the years, I've tried several different engraving shops, but after discovering Awards by Navajo, there's no reason to go anywhere else.

Steve is the best! My husband recommend I try out awards by Navajo when I needed some lapel pins…read morefor my promoting 8th graders. He has always used them for plaques and name pins and all kinds of different awards and trophies, and raved about the quality and the speed in which he got his different awards. Steve helped me with the design and the timeline and was so straightforward about everything! My students are going to be so excited about their lapel pins at promotion!

It's unfortunate, but I had to leave this business. They made a huge error on my taxes and…read morebasically forgot to enter my state taxes as a deduction. Nobody ever apologized or said it was their mistake. I was just supposed to be grateful when they got it back. The owner is condescending to women. If you act confused or you need additional explanation, he kind of rolls his eyes. He would never ever admit an error. So I don't think it's worth the risk to go there. I have since left.

I have had a nightmare experience, specifically with Tara. She will not allow me to speak to anyone…read moreoutside of her & has become in increasingly aggressive with each F/U call. She then threatened me when I asked for the CPA, stating that they shredded my original financial documents & to stop calling. This is after telling me that she would look for them in the basement. The office has now been sent certified mail demanding the return of my documents & may be responsible for any penalties applied to my tax account while I pend their return. If you need to report this office please use the following resources. California Board of Accountancy (CBA) For licensed CPAs / CPA firms * Handles: * negligence * misconduct * failure to safeguard records * unprofessional conduct * Website: https://www.cba.ca.gov * Complaint page: https://www.cba.ca.gov/consumers/complaint.shtml 2. California Tax Education Council (CTEC) For non-CPA tax preparers * Handles: * tax preparer misconduct * improper practices * registration violations * Website: https://www.ctec.org * Complaint: https://www.ctec.org/consumers/complaint 3. California Department of Consumer Affairs (DCA) Umbrella agency over licensing boards * Good for: * escalation * pattern complaints https://www.dca.ca.gov 4. California Attorney General - Consumer Complaint For broader misconduct / business practices * Especially if: * records mishandled * deceptive conduct https://oag.ca.gov/contact/consumer-complaint BUSINESS / PUBLIC 5. Better Business Bureau (BBB) https://www.bbb.org 6. Google / Yelp Reviews FEDERAL 7. IRS - Tax Preparer Complaint (Form 14157) If misconduct relates to tax preparation itself * Use if: * fraud * improper filings * misuse of your info https://www.irs.gov/forms-pubs/about-form-14157