HVAC technicians they employ know what they are doing and communicate effectively. The business…read moreoffice is responsive. I recommend them.

This company bought M&K who was the original AC company that installed our Bryan AC in 2015. After…read moregetting conflicting diagnosis from different companies on the issue with our AC, we call Mechanical to give us diagnosis. The Technician looked at our system and was very knowledgeable about Bryant systems. He performed all the tests needed for a diagnosis. He said that the compressor was good and the expansion valve was good, but the fan motor was not performing as needed. He replaced the fan motor and acid cleaned the coils . What I liked the most is, he did not try to upsell us to a new system. Thank you Anthony for you expertise.

If your home warranty company tries to send "Raydan Heating & Air Conditioning" to your home,…read moredemand another contractor immediately. My experience with this company during the peak of a Las Vegas summer was completely unacceptable and highly suspicious. Here are the facts of what happened: Shady Out-of-Pocket Charges: The technician--who I later found out is actually the owner, Jay Kan--told me a specific repair was not covered by my warranty. He made me personally Zelle him money for it out-of-pocket at a highly inflated price. When questioned, Jay flat-out lied to my face and claimed he was not the owner of the company. He Removed the Paid Part: When the initial repair didn't work and Jay had to return to my home, he secretly removed the exact part that I had just paid him for out-of-pocket! I only noticed it was missing after he left. Refusing to Refund: When I confronted him about taking the part, he made up an excuse about "forgetting" to put it back in. I had to aggressively fight with him over texts and phone calls just to get my money refunded for the part he walked away with. Hiding Behind a DBA & Invalid Licenses: Because of how unbelievably sketchy this experience was, I looked up his credentials. He operates on Yelp and Google under the DBA "Raydan Heating & Air Conditioning," but his actual legal registered entities in Nevada are RADDAN INC and RADDAN LLC. What I found under his legal business names was shocking: State of Nevada: At the time of my service, his business entities were not in good standing. According to the Secretary of State, "RADDAN INC" was listed in Default and "RADDAN LLC" was on Administrative Hold. City / Municipal Licensing: He recently tried to clean up his paperwork with the state by converting his entity, but his local municipal records still show his credentials are invalid. Official city records show RADDAN LLC has a license status of Inactive (Closed as of August 2025), and his new Multi-Jurisdictional Business License under RADDAN INC is already listed as Expired. Jurisdictional Violation: Because he does not hold a valid, active multi-jurisdictional license, and he does not hold individual, active business licenses for Las Vegas or Henderson, he is completely stripped of his legal authorization to pull permits or conduct business in those cities. Jay Kan took cash directly from me via Zelle while providing horrific service, lying about his role in the company, hiding his true corporate entity name, and operating with invalid credentials. Save yourself the time, money, and stress. Do not let this company into your home.

My home warranty company is Old Republic - so when the heat went out the other day I put in a…read moreservice request. Raydan was assigned to me. I called them to schedule an appointment because it is freezing in my house and I needed them to come same day. They answered the phone with "hello" which just irks me because if you are using your cell phone as a business line, answer the phone as such. So they said they'll be able to come by 1-4pm, same day. Ok that's fine and standard. So I waited and I waited. 4:03pm I called them and they said they are backed up and should be by by 6:30pm, arghhh so I waited. They called when they were on the way. The technician came in and talked a good game. Then he pulls apart my Ecobee and starts messing around with the wiring. He kept asking me if NVenergy put in the ecobee and I said no, my boyfriend did it. Then he asked if my boyfriend knew what he was doing and I said yes, he knows wiring, took him a while to install the ecobee because the system was so old. Then my boyfriend comes home and was pissed off because the guy messed with his wiring and he didn't know what he was doing. So the guy leaves because he couldn't get on the roof to actually check the unit because it was too dark. He told us he'll be back tomorrow morning before noon. But he said the coils are probably dirty and we were using the wrong filter. He goes and sits in his van and then comes back after a bit because he wasn't confident on what he did to the wiring on my ecobee. Then my boyfriend had to school him on proper wiring and the flow of power. The guy also said he's never dealt with "this kind of technology"... o.m.g.......... He also was amazed by our electronic automatic door lock... We were gonna give him a chance the next day to see if he's able to figure out what's wrong with the unit but as the morning was going I texted him and he said he'll be by around 2pm. Now if you know me you'll know I don't like lairs and of course I know it's difficult to estimate time frames with service calls but he insisted that he'll get to my house in the morning and by noon the latest the previous night. Anyways, it's a good thing my boyfriend redid his wiring because the guy would have blown a circuit and/or caused a fire in my house.

Anthony arrived early and installed my water softener. He did a great job explaining everything and…read moregave recommendations on maintaining it. The value was around the price range I wanted to pay and felt it was a good deal.

Aaron, VKD's technician, did an excellent job explaining to me the many things that another…read morecompany's HVAC installer did wrong when they replaced my old system just a month ago. I had problems with the new unit within a few days of the installation, and their technicians had to come over three different times within a week to get it running correctly. That made me suspicious of how well the furnace was installed, so I decided to have VKD, a highly rated HVAC installer, come to check it out. Jessica, the owner's empathetic wife who does the scheduling, set up an appointment for the next week. With pictures and a video Aaron took while examining the unit in the attic, he explained to me why the new system was not only installed and secured improperly, but where many of the connections were not even up to code. He even showed where there are a number of leaks. He told me that there were enough violations that I might want to file a lawsuit against the installers. I contacted the installer about this and they set up an appointment to reinstall the next day, only with a different, more experienced technician. Having read all the reviews of Vegas Knight & Day, and now having experienced the expertise of one of their technicians, I wish I would have known a month ago about this company. I would have gone with VKD when I decided to replace my system.

Water heater you placed was NOT under home warranty. The unit that was replaced by the unit you…read moreplaced was a home warranty and we had let coverage lapse a year before you ever stepped foot in my garage. I paid you out of my own pocket. When that unit failed you wanted almost as much to warranty that unit as you did for initial installation. Man that came to replace the Ruud unit you put in showed me invoice for warranty unit from warehouse at under $60. Sorry but I know how to count and see when someone is trying to fleece me.

The advertised deal we had them come out for was "$99.00 WHOLE HOUSE PLUMBING & HVAC INSPECTION…read more(INCLUDES FLUSHING WATER HEATER)". The technician that came out basically just looked at each of our plumbing fixtures and then told us the HVAC inspection he couldn't really do because of the time of year it was, and he said that we could "probably get a discount" to have them come back in the spring for the HVAC inspection...even though the price we already paid was supposed to include the inspection, we are being told we would still have to pay to have them come out again to fulfill the rest of their advertised deal that we paid for. They also did not flush out our water heater. We contacted them to come back out to flush the water heater, and they said they would schedule it and then basically they just stopped responding. I'm giving them two stars because the technician was a nice guy.

Robert, the owner, came out in less than two hours to take a look at my AC unit, which I really…read moreappreciated, especially in this heat. Unfortunately, I found out that my system will need to be replaced, but Robert took the time to thoroughly walk me through everything and explain my options. He was incredibly personable, knowledgeable, and easy to talk to. You can tell he genuinely takes pride in his company and the work he does. What stood out most was how sincere and honest he was throughout the entire visit there was never any pressure, just straightforward information and a genuine desire to help. If you're looking for someone who is responsive, trustworthy, and truly cares about his customers, I would highly recommend Robert and his company.

I got home from work around 4:30, it was over 110 and my house was at 80. I called several…read morecompanies trying to find someone available same day. Robert, the owner, was at the house before 6 and by 7:30 we had cold air again. Robert was very personable and I feel like what I was charged was less than I was expecting for same-day, after-hours work. I have a A/C guy for life! Side note: Robert took a call from another customer and Robert helped him over the phone without trying to set up a service call or anything. He was happy to just help one of his customers on a hot day. I highly recommend Manrig Air!

EVM Heating and Cooling (Eddie) was fantastic and I highly recommend him for anyone who needs HVAC…read morework to be done. He was very responsive and super organized when scheduling our appointment. He also provides pricing upfront so you can compare and ensure you're getting a fair price. With over 20 years of experience, it really shows: Eddie arrived on time, clearly explained what he was going to do, and patiently answered all my questions. The maintenance and cleaning were done methodically and efficiently, and he made sure everything was spotless when he finished. He's very pleasant and friendly to work with, which made the visit even better. The entire process was smooth from start to finish: easy scheduling, timely "on my way" notifications, convenient credit card payment, and an official invoice emailed afterward.

Other known HVAC companies tried to lead us to hiring them to replace all of our duct work with…read moreestimates of $10,900 and higher. Eddie listened to us and corrected the airflow issues that was very reasonably priced for the work they did. We highly recommend EVM Heating and Cooling!!!

The technician Hollywod Air sent to service our two residential heating systems was terrific…read more Technician worked efficiently and took photos of areas that may need future attention. He then took the time to show me the photos and explain our system. he was patient and made sure I understood his recommendation. Specialist was careful and very tidy. We would happily request this technician again. As a company Hollywood Air consistently provides exceptional service.

1/5 -- Horrible Experience…read more Our experience with Hollywood Air, the HVAC company dispatched to us through American Home Shield, was extremely disappointing and concerning. The technician spent approximately 10 minutes on our roof before concluding that our AC problem was a "pre-existing condition." That diagnosis ultimately affected our American Home Shield claim, despite what we believe was an extremely limited evaluation of the system. What made the experience even worse was the lead technician's comment that it was "not impossible" for people in Las Vegas to live without air conditioning, even in extreme temperatures approaching 120 degrees. The implication seemed to be that our AC must have already been experiencing problems before our warranty coverage began. We found the comment incredibly dismissive, especially considering how serious an AC failure can be during a Las Vegas summer. Fortunately, we had documentation to challenge that conclusion. We had a professional home inspection performed only about a month earlier, before our coverage began, documenting that the AC system was operational and in satisfactory working condition. Once we provided that inspection report to American Home Shield, the position regarding the diagnosis quickly changed. That only made us question how a "pre-existing condition" determination could have been made so confidently after such a brief visit in the first place. This experience caused unnecessary frustration and jeopardized coverage for a legitimate AC issue. Homeowners rely on technicians sent by their warranty companies to conduct thorough, objective evaluations not make assumptions after a brief inspection that can potentially determine whether thousands of dollars in repairs are covered. I strongly recommend reading Hollywood Air's reviews and doing your own research before agreeing to have them dispatched to your home through American Home Shield. Based on our experience, I would ask for an alternative option.

It has been less than year since we signed up for the Gold maintenance plan offered by Desert West,…read moreand so far they had only visited us for routine preventative maintenance on our house's twin HVAC systems. However, we woke up during the night to discover that our A/C system was not working, our thermostats were dead (no power), and the house was getting uncomfortably warm. I called Desert West this morning and they arranged a same-day service visit by a technician named Nikki. She was terrific! She got right to work, climbing into our attic to assess the situation, where she found that the two forced-air units up there were not receiving any power. Next she checked our electrical panel, where she noticed that one circuit breaker was ever so slightly out of position, something I had missed when I looked at the breakers earlier. Once she had reset that breaker, power was restored to our thermostats and the A/C units began blowing nice cold air again. Nikki told us that Desert West has been getting a considerable number of service calls this summer for the very same problem. We did not need any costly repairs, replacements, or add-on equipment (a marked difference from the big well-known HVAC service company that we had been using prior to switching to Desert West), plus the cost of this diagnostic visit was included in our maintenance service plan. Nikki was pleasant, professional, and thorough, and we are very pleased with the service we received from her and Desert West.

Sunday, our upstairs air conditioner went out. Both of our units were 21 years old. I called DWS,…read moreand they were able to come out within a few hours. I had to schedule them a little later because of prearranged plans, but they worked with my schedule. The technician came out, thoroughly inspected everything, and then brought me outside to show me exactly why the unit kept blowing fuses. She explained that the compressor was fried. I asked if she could also take a look at our downstairs unit since it was the same age. She told me it still had a little life left, but the compressor was also showing signs of wear. At that point, we decided it made sense to replace both units. What I appreciated most was that there was absolutely no pressure or upselling. She explained what we had, showed us comparable replacement units along with an upgraded option, and let us decide. We chose the comparable units, which came with a 10-year parts and labor warranty, and scheduled the installation. The installation crew came out today and replaced both the upstairs and downstairs systems. They started around 8:30 a.m. and finished around 5:00 p.m. The entire crew was professional, friendly, and respectful. Their work was clean and well done. The new units look great, the attic was left looking clean, the air is nice and cold! While they were here, I also signed up for their maintenance membership. They contact me to replace my air filters throughout the year, and perform tune-ups in both the spring and fall. Overall, I'm really glad we chose DWS for our A/C replacement. From the first service call through the installation, everyone was professional, knowledgeable, and easy to work with. I wouldn't hesitate to recommend them.