Located in cute downtown Aoex. Spa service was fine, easy and quick to get an appt. The provider was not wearing a mask and was very close to my face while performing the service. I'm Not comfortable with a business that doesn't require a provider to wear a mask during these times. read more

Came here for a last minute manicure before a wedding. They were nice enough to squeeze me in for a basic mani. So I give them an A+ for that. They offer you water or wine. Definitely chose the wine. The ambience is nice, relaxed and spa-y. Lots of colors to choose from, but the lighting is pretty dark in there, so it's kind of hard to know what color you're really choosing. Although I had a quickie mani, I don't feel my nails and cuticles were taken care of, actually I don't think anything was done to them period. The polish was layered on a little thick, and chipped/ dented after I left because it wasn't fully dry. I appreciate that I got a discount for being a nurse and checking into Facebook (look on their site for weekly deals), and that made it worth while, otherwise, not entirely sure I would come again. read more

Great shop and they did a great job on my son's hair. It was the same price as the chain shops around town but they offer a true barber experience. It was the first time I've seen a straight razor in a long time . . . read more

I've had a makeover from Gregory who spent a ridiculous (in a good way) amount of time with me and instructed me on products and application, I have also had several mani pedis from Christina and love the attention to detail, her quality artisanship, and the atmosphere. My favorite spa! read more

Went here for a 30th birthday celebration for a friend. We were immediately brought back to the relaxation room which was perfectly relaxing. We had a few minutes to chat and mingle before being led to the nail area. There was a plentiful buffet of mimosas, fruit, little quiches, yogurt etc. Let's talk about those mimosas - I'm not sure if they made them or just bought a thing and poured it, but they were delicious. I'm not a HUGE mimosa person, but they had me singing a different tune. All the snacks were super yummy and there were plenty for everyone. We were given free range of the nail area and it was sectioned off from the rest of the salon. We had two nail technicians to give everyone manicures. Great selection of nail colors. The girls doing the nails were great. Not the best manicure I've ever gotten, but almost a week later and my nails still look great - and I tend to not get manicures often b/c they never last so I'm pleased. They did let us know they do diva parties for little girls too, which I'm totally going to take them up on when my daughter gets a little older. I'm thinking about getting some girls together and visiting for my birthday I had so much fun! read more

I have been going to Syeni for years and have always had a wonderful experience! Every staff member has been sweet, accommodating and friendly. The owner, Sarah, has always made a point to say hello even if she's busy. Cody is my stylist and I just LOVE his work!! read more

Great Turkish Experience service with Stacie on my birthday! I didn't know this place was so close to me so I'm glad I found a place nearby that offers unique services. I'll be back! read more

Cool little place! They have a nice warm clean changing area. Their waiting area is quaint and just enough eccentric to be fun. After massage they encourage coming back there to chill with a glass of drink. That made the experience more spa-like versus a simple massage. The massage was wonderful. I had Jason (hoping I remember that right). He did a wonderful job of finding the ouches and letting me relax without chit chat. Scheduling was easy. They have enough friendly staff to handle things. I also liked the location in downtown Apex as I always need a good excuse to wander there. Parking is easy as they had an off street lot. Price is good and they offered a frequent visitor reward. I'll be back! read more

Kristen did an amazing job with my facial. She was professional, knowledgeable, and gave me great tips to continue at home. I felt relaxed and pampered the entire session. I LOVED the product line Deep River Estates created by the owner. The line is locally made with top quality ingredients that are actually good for your skin. I always like to support local and would definitely recommend Kristen for your next facial. Be sure to visit Syeni Salon and Spa you will not be disappointed. read more

Horrible customer service. They advertise that they take Spafinder cards, but they couldn't figure out how to get the card to work. They made me wait for 30 minutes until the owner/manager arrived. When I finally asked them to just honor the card so I could leave, they argued with me and tried to charge me the full amount. The manager was incredibly rude. I'll be sure to tell everyone I know to avoid this place. In response to the owner, that is not even remotely what happened. You wouldn't know, since you weren't there for the first 30 minutes when your front desk staff repeatedly tried to contact you but you were unreachable. The card was not old. It was brand new. You made your front desk staff call me twice after my visit, both times with false claims. First, she told me that the store where the card had been purchased had never uploaded funds. Next, she called me to tell me that the card had been uploaded to an app (not true). It seems that your issues are with Spa Finder. Regardless, I will not be returning. read more

I have gone to Greg for massage and waxing - he's amazing and they get 5 stars for him. After saying that I would now give the facility a 2, prior to the remodel it was a 4. When I go for a massage it want a relaxing experience. Now I have to go through a loud manicure and hair dressing area versus enjoying the relaxing Spa atmosphere of the competitors out there. When you are relaxed from a session the last thing you want to do is walk out to a loud environment. I am going to rate them a 3 now so that hopefully management will look at this. Prior to the change I listed them as a 5. I complained to the front desk but it's the opposite of what a spa experience should be... But give it a try just for Greg read more

I rarely take the time to write reviews, but the Syeni salon and spa in apex is worth the time. I met hairstylist Cameron after having a hack dye job from another salon. My hair was dyed back to my natural dark (almost black) brown and I wanted blonde highlights to make it look less flat. She warned me that because the color was so dark she might not be able to get me the blonde I wanted. Not only was she able to achieve the perfect light blonde highlights, but she rinsed my foils in sections so that the part she started foiling wasn't damaged by the bleach. When she finished I had exactly what I wanted AND my hair wasn't damaged the way I've come to expect with bleach treatments. I've been back to see Cameron again to touch up my highlights and I couldn't be happier with the result. My hair has gone from dark, dark brown to a dark highlighted blonde in two visits. Cameron is a huge asset to the salon and I won't be letting anyone else touch my hair from here on out. The salon also has a fantastic atmosphere. The waiting room is a dimly lit "relaxation room" and the staff are always so courteous. I also really appreciate that no one tried pushing hair care products on me the minute my wallet was out. Really, a lovely salon and talented stylists! read more

Very disappointed in my facial. It was not relaxing, my clinician talked the entire time and I did not get the results I was seeking. I specifically requested recommendations and treatment for clearing out pores and received none. I will try again but not the same clinician. The tea, however was awesome! read more

The barber shop is like old school meets cool mule bar. Mike really takes his time and gives a great cut and it's fun to watch the banter between him and Matt (the other barber). Good price, great location and great barber. read more

The salon is beautiful and receptionist was very professional. Darlene was my nail technician to perform my pedicure. Overall I enjoyed my pedicure and the glass of wine that was provided. My only dislike was the nail polish on my on my toes did not last greater than 2 weeks. Typically when I get a pedicure the Polish will last time sometimes greater than 2 weeks. For the price that I was charged for my pedicure the polish should lasts greater than 2 weeks. If I were to return to this spa/salon it would have to be if someone gave me a gift card. read more

Syeni has come through twice now...for our 5 year old AND for our 2 year old's first haircut. We absolutely love The Exchange Barbershop, added bonus beer for dads! And Betty was INCREDIBLE with our toddler. She worked with him and was flying around with the scissors like a magician! I cannot wait to try all of their services (beard trim/neck shave and massage are next!!!) read more

I have been coming here for 4 months. Finally I found a hairdresser that does blonde hair the way I like it. It's hard to find a good hairdresser that can do quality blonde relocating from California to North Carolina, Mara is fantastic!! The salon was beautiful the first time I came, warm, tranquil and comfortable; now every time I go get my hair done the salon is being painted, remodeled, fixtures are changed around or moved, my hairdresser is in a new location, a shock, other hairdressers leaving and there is a new receptionist at the front every time I come. I dont mind change but the changes In The salon are very drastic every 5 weeks and it's hard to get that calm, tranquil and comfortable feeling back. I worry that they will close the doors with so much commotion going on. I give Mara 5 stars, go see her as she's a color expert!!! I'm sure the salon will stay the same one of these days, but don't let that change your mind about a fantastic, quality hairdresser. read more

Horrible experience. We went here the day before my wedding to get a basic mani and pedi. I paid $100 (without tip) and it was totally not worth it. They never offered us anything to drink (even water, not to mention to champagne or wine). They took forever to get the services done. It took at least thirty minutes longer than what they said it would be. Also, the girl who did my nails kept having to redo them because she kept messing up the paint. After she was done, my finger nails did not look precise at all. I could have done a better job, and for paying one hundred dollars, it was a huge disappointment. I would never recommend this place and would never go back. read more

Oh, my. Just came from a Living Social massage with Melissa. I've had a massage or two in my time and I have never had such a fantastic massage in such a relaxing environment. Sigh...where was I? Oh yeah, I understand Melissa is new to Syeni and I would tell anyone to grab her while you can! The secret will be out soon. But I'm good...I've already made my next appointment!! read more

This is a beautiful place. My daughter and I have been here several times for different services, but always w/ a coupon. We were very pleased each time. The last time I went I did not have a coupon and I've decided it's just too high priced compared to the rest of the salons in the area. One thing I really dislike is the seating arrangements for the pedicures. There is no flexibility and you have to put your foot on your technicians knee. One has to sit straight up on the bench (my mother could never go here - she would be completely uncomfortable). The foot bowls are beautiful, just not very practical, in my opinion. I also don't care for their checkout process. It takes way too long. I love to give local shops my business, but ultimately it's about price vs. value. Maybe if they do a Groupon, Twongo or Social Living deal, we'll go back, but it's not worth paying full price. read more

As a customer of over 4 years I've had just about every type of service and oddly just about every type of experience you can imagine at Syeni. So here's a full and complete review of years worth of experience at this salon and spa. The setting itself is 5 stars. Located in historic downtown apex, the charming and rustic home for Syeni spa is beautiful and relaxing. The building it is housed in is gorgeous and the owners of Syeni did a perfect job decorating everything from the unique relaxation room to the immaculate bathrooms. If you do get stuck waiting for an appointment I can't imagine you would care since you'll be busy sitting in a plush room with tea, water, and snacks. The spa is also a 5 star experience. I've had many massages and facials and have thoroughly enjoyed every one (except on one lone occasion where the very chatty masseuse kept making me talk instead of letting me relax.) the robes are cozy, the rooms are relaxing, and the products they use smell and feel amazing. The staff for face and body treatments have always been very professional and seem to hold themselves to a very high standard. The hair salon is spotty. I'll say that I have never had a bad cut, so I do recommend them. However, I have had some cuts that were amazing and others that I was less than impressed with. I also had one cut where the shampoo and rinse beforehand was done with scalding water and a stylist that wasn't very careful and kept letting water run all down my face, not pleasant. The nail salon has also very very spotty, with more negative experiences in recent visits. When I first started coming years ago I was always pleased with my nail service, but I haven't had a good one in quite some time now. On one occasion I had a manicure that was slow, painful, and ruined my nails. I haven't had a manicure since because of that terrible experience. As far as pedicures I used to always have an excellent experience, but the last few times have been ridiculous. One time I had a pedicure booked the same time as a friend. Her nail technician didn't even show up until my pedicure was completely done. No one knew where she was. On another time I came with a group of 3 other ladies for a celebration. All 3 of them had their pedicures as I sat and patiently waited for my own. Their technicians got up and left when they finished and no one said a word to me. A woman in my party finally got the attention of an employee to say my pedicure never happened and she said she would find someone. After waiting for well over an hour from the time my appointment was set I said no thank you and left, what a waste of my time! The thing that really bothered me about those experiences is that Syeni didn't try to make things right. They just said oops and moved on. That's just not how you treat customers. On several other occasions I or a friend has been left waiting in the soaking tub for so long that the water has gone cold. It also seems that at least one of the foot spas is always out of service and that there are never enough nail technicians. My customer service with booking and checking out has been less than adequate. Several times I have booked an appointment based on a special being run that they tried to charge me full price for because the person at the desk was totally unaware of the specials. Not professional. Several times I have booked an online appointment and showed up only to be told that their system is having issues and there wasn't availability. They should really stop using an online booking service that has had issues for months on end. I have made appointment requests and been told I would be contacted shortly and never heard from them again. Overall I do enjoy coming to Syeni, but I only go when there are specials now. I really wish the girls at the desk and the nail techs would step up their professionalism and be on time and aware of what's going on (and freaking apologize when you mess up! Make it right!!) I come less and less since the management seems to have gone downhill, but they have enough pros that I haven't completely given up yet. Bottom line: The atmosphere can't be beat and body and face treatments are spot on. Do not use their online booking and if you are taking advantage of a special make sure they aren't trying to charge you full price. You should even bring proof of the special. Don't get your nails done unless you are alone because you may end up spending twice as long as you planned there or not getting them done at all. Give the hair salon a try, you could be blown away but at the very least I doubt you'll be disappointed. read more

I had a facial done by Mara. She did an amazing job. She was very detailed and made my facial extremely relaxing. Highly recommend. The only reason I didn't rate the salon as a 5 was because it was a bit dirty and very loud. I never felt like I was in a tranquil setting with all of the loud voices in the background. Thank you Mara! read more

I had a very relaxing time at this salon. Mara was my stylist and she did an amazing job! I finally found a stylist who I love and takes her time. I got a cut and full color. I was so pleased with the service from the time I walked through the door. They have a great tea bar as well! I will definitely be back! read more

I'd prefer more feminine type ambience like white with clean lines for a salon (it's wood and brick) but the service was good, and you felt welcomed. Mara was very nice, and did a great job on my highlights. read more

I went for a prenatal massage and was really happy with my experience. I only did the 30 minute massage but it felt like it lasted a long time and Emily got all the areas that I wanted to have attention. The atmosphere is great as well very calming with cute Decor. I booked two more massages before I left, I can't wait to go back. read more

Have gone to Syeni for years for manis, pedis, massages and facials. They even did my hair in a beehive one time for an event (looked awesome!). I just had a hair cut and style by Shannon and it was probably one of the best cuts I've had in a long time. Did just as I asked. Great style. Great product referral too. Would recommend Shannon! read more

Not a good experience to say the least... I called to make an appointment and they asked if I wanted my hair dried? I was curious, so I asked, is there an extra charge for that? I have never been charged extra for a blow dry when they cut my hair, she informed me it was an extra $15. I declined because that just didn't seam right, when I get there everything is going good and the hair stylist asked me if I wanted it dried. I told her the situation and she informed me "NO we always dry your hair, why would we send you out with wet hair" After I pay I realize it is higher than normal, so I asked for an itemized receipt, they evidently don't do that. I asked her to please break down the cost, so now not only am I unhappy, I feel like I am being rude or "that" customer because I feel like I got scammed. Of coarse there is a $15 charge for the blow dry...so at this point I am just like forget it I am done. Then I get home and the color is off and I have a streak that stands out like I got a home dye job. I am not happy, I hope it was just some miscommunication, but I feel like I was scammed. I will not be back and will look for a new salon for me and my daughters. read more

Christine is great on nails, take advantage when they offer living social type deals. The only thing I don't like is they have you pay right after you finish your mani, which can cause you to mess up your nails, instead of asking you prior to the polish application. read more

I booked a last minute facial here last week and was not pleased at all. The customer service left much to be desired from the front desk staff who were not very welcoming or friendly. The facial was supposed to be a 75 minute treatment, but it couldn't have lasted more than 50 minutes. The facial was also supposed to be customized, but the technician never examined my face (the room was lit only with a night light the entire time). I would not recommend or return. read more

NOT for a pedicure. This place might be fine for other services but not pedicures. Aside from the price being double the average (fine I expected that; it's a spa) the pedicure itself was pathetic. And it wasn't the technician because my daughter had the identical experience. They consider callous treatment 3 swipes with the filer. 3! and foot & legs massage..under five minutes total. I guess that's the way they do it there. Technician was pleasant enough but even my polish is sloppy. In addition, the choice of polish colors is limited. This is NOT the place for nails. Stick to what you know. read more

Love coming to downtown Apex to get all prettied up. You can't see much of Syeni from the outside, but it's a beautiful spa with relaxing music and decor. I've been coming to Cody for about a year for all my hair needs and I him! He always knows what's best for my hair and is super talented. I got my brows done for the first time today and I was super happy with it. Denise, the aesthetician, is new to Syeni and did a very careful job. It's also a super convenient place to get your hair done combined with a girls' lunch. read more

Wow just had a deep tissue massage with Austin - one if the best masssage's ever! Go see him! Nicest people here too

I've been going here for over 2 years now. Mindy is the best! She always does a fabulous job on my hair & I get tons of compliments on it since I've been seeing her. She's great about listening to what I want & offers suggestions if I ask. She takes the time to make sure I'm pleased with my cut & color. The best part? She teaches me what I need to do at home so that my hair looks good on the days I style it, too. read more

I'm a repeat customer for massages (third or fourth visit). I love the building and location. The receptionist was very nice, friendly and helpful and the massage therapist (Emily) was fantastic! I am very disappointed, however, with the recent renovations. Cosmetically the changes look nice albeit a bit crowded until you get to the "relaxation area". I can't say that I was ever a fan of having to walk through the hair salon area in order to get to and from the massage but at least it used to be private and relatively quiet once you got back there. Now the "relaxation area" is anything but as it's not even close to being private nor is it remotely quiet. Even more disappointing is that I could still hear the conversations, dryers and music from the hair salon (as well as the barbershop next door) all through the massage. Frankly I would have given this a lower rating if Emily wasn't so good! read more

My sister gave me a gift certificate for the signature pedicure, value of $65, as a christmas gift last year. Goodness, it wasn't worth a dime over $20. This same service at my usual nail place is $30 cheaper and far better. The girl at Syeni barely spoke to me, gave no attention to the pedicure, just went through the motions, and must have messed up my nails 10 times. I was told this service is 70 minutes and included a long foot/calf massage. Well, she wasted 70 minutes with no problem, but I honestly can't tell you what she did. Actually, yes I can. She spent most of the time fixing the paint that she kept messing up. I'm incredibly thankful I didn't pay for this, but hate my sister did. I will NEVER visit this spa again. The spa itself is beautiful and I'm sure they probably have better nail techs, but I won't take that chance in the future. read more