Excellent customer service. ICS Heating & Air conditioning had serviced my 20+ yr old system for…read morethe last 5 years. I always received same day service when I needed it. Office staff and technicians are extremely knowledgeable and professional. My old system needed replacement, so I called ICS. They installed a highly efficient system, and we are very pleased with their performance.

ICS Heating & Air Conditioning installed AC with a heat pump in 2022. They gave me a fair price…read morecompared with a second opinion. The men who came out were professional, trustworthy, respectful. They were impeccably neat. They also knew what they were doing and explained everything very thoroughly. I highly recommend the Company!

The service was very good. Exceptional! The only reason the fifth star isn't there is communication…read moreand arrival time. Rather than a range, we were given a service time in a specific day. I was away from home for car service when I received a call that the technician finished a prior appointment early and could come an hour early to us. Being away, I could not commit to a change from or scheduled time. The tech was late by almost an hour and I had to call them to find out. This impacted my work from home schedule.

I needed service of the HVAC system because the air conditioning was not working. I was able to get…read moresomeone to fix it the same day that I called. The technician, Colin Gale was great. He rewired the thermostat that I had installed and replaced a fuse and the problem was solved. The whole thing took less than a half hour.

6 month scheduled maintenance of heat pump;…read more completed on time as planned maintenance is key to keeping HVAC operational

We had them install a unit. Didn't work right. It was very cold in our house in the coldest months…read more We called. They came out several times, several weeks apart for months. The problem was not resolved for months. They were blaming the manufacturer of the unit and were waiting on them. Back and forth back and forth. And we had to be home for all of these " service calls ". The workers were very polite. All I know is I froze my butt off for several months and they didn't advocate for us.

We got a new HVAC system installed and also used them for emergency plumbing needs. They are very…read moreresponsive, professional and have very fair pricing. We were very pleased with their services and feel confident in their work. We would highly recommend them to family and friends.

My Kohler generator would not run, replaced the battery, which it needed, still no go. I called…read morethis company, they scheduled me for the NEXT DAY. Kyle, their tech came out and flashed software to the control panel, started the unit. He explained to me in detail what to look for, and was overall one of the finest techs I have had to my property. I highly recommend this company for Koehler generator service!!

Heat pump stopped working. Called Carl and he scheduled me the next day! I was a new client and he…read morewas kind and explained what happened to make my unit shut off.

Our regular HVAC guy was laid up. Contacted Volkman to diagnose a heat problem on our 2nd floor…read more Volkman kept his appointment & diagnosed our problem as a nonfunctioning duct dampener. The cost for the diagnosis was $224.19. The estimate to return & change out the malfunctioning dampener was $836.05. This would have been a total charge of $1,060.24 to replace a faulty $200.00 dampener. Our regular HVAC tech recovered, stopped & replaced the dampener for a total of $385.00. This included re-diagnosing the problem, parts & labor. Problem solved. I would never use Carl Volkman & sons HVAC LLC again. Their prices are exorbitant & unfair.

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.

Noah did an incredibly thorough annual maintenance on my heat pumps. Then Leon came out to look at…read morean electrical issue and he also was extremely thorough. Both guys were very nice. Great service. Cliff

Our contract with Jack Lehr provides us with routine maintenance for our HVAC system. Today, Zack…read moreinspected our unit and found a defect. He had the necessary part in his truck and replaced it. All costs covered under our contract. Zack was polite and above all, knowledgeable. He saved us money on our electric bill by discovering our problem. We highly recommend Jack Lehr. Their employees are always efficient and go above and beyond.

Roy came and quickly diagnosed our problem of the pipes thudding when the water would run. This…read moretypically happened when the washing machine and/or dishwasher was running. He was friendly when he came and also showed us all of our pricing options before purchasing any supplies and also before doing any work. Very knowledgeable and highly recommended!

Check up on his work he claim to perform.dont place your trust in. Him.he pretended to be able to…read moredo a conversion of my oil to gas broiler.what a con-artist you are.you pretend to be putting in the conversion in june.you are a conniving scammer.i didn't even bother reading you "defense"of your jobs here.i will be hiring an electrician to check your work on my panel box.yiu are dishonest they and thru.

Tommy will take care of you like family. He is an honest guy, and really knows his stuff. He went…read moreabove and beyond to help us when our old AC finally quit last summer. He installed an all-new Tossot inverter heat pump and removed our old oil furnace/ AC combo. The new unit would not start due to a bad circuit diagram upon delivery and he worked HOURS extra to figure it out. After working back and forth with the regional sales manager, he finally had to give up and head out to a wedding that weekend. In order to provide heat relief to us for the weekend, he delivered a portable AC unit to our house. Monday, he had the right information and we were saved. Highly recommended.

FANTASTIC Service! Of course my air conditioner gave up in the middle of Summer, but Tommy was…read moreprompt, professional, and a joy to work with! I HIGHLY recommend T3 HVAC!! Wouldn't hesitate to contact Tommy again if any Heat/Cooling situations arise!!

My 27 year old hvac system finally failed beyond repair this spring,I check around , the estimate…read morefrom Scott Williams was exactly half of what another company quoted me. Yes , half. He installed a York system, took one and a half days to complete the job. It looks and works great! I enjoyed talking to the two gentleman that did most of the install: they didn't mind all of my questions.

These guys were great. They were just at my house to resolve a heat pump issue. They showed up with…read morea crew of 2 and quickly dived into the problem. Any questions I had were answered in a informative way and they stayed after to ensure their work was don't correctly. Other hvac companies have been to this property with no results. They were clean and respectful in the house, and were super kind to my dog which is really cool! Would recommend these guys.