We do NOT recommend. Called & was told installer would call…read moreme back to answer questions. Left several more messages. Never called me back. Went to GED's Carpet on 360 in Grand Prairie and had excellent and professional service.

We just finished our third round of installation of new wood flooring with the MB Carpet folks and…read morethey exceeded our expectations again and we could not be any more pleased with the quality of the materials or the expert installation crew that did the work. They installed about 1200 sq feet of flooring in just three days including removal of the original wood floors, foundation floating, moving all our furniture and everything else necessary. They were very competitive with one of the major national flooring companies without the high pressure tactics and car salesman like tactics. I highly recommend them. A J Dodson

The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

Just completed a complete remodel of my master bedroom, bath and closet, plus added hardwood floors…read moreto two other bedrooms, and it was the BEST experience, primarily due to the care and concern of Patty McClain, the owner! She had incredible ideas, flawless taste, and hands down the BEST crew ever. I can't even count how many times she personally came over to the jobsite to check progress, help make decisions, and keep the work rolling. She even came over one evening and helped me pack up everything so that we could get to work on the GORGEOUS wood floors! Every contractor and craftsman was meticulous, neat, polite, and VERY picky about their quality of work. They were respectful or our property, our time, and our home. And of course Patty kept it all rolling! My new bathroom especially is breathtaking and FABULOUS! I'm sure we added significant value to our home. I'd work with Patty again in a heartbeat.

All About Floors installed new flooring in the majority of my home when I purchased it less than a…read moreyear ago. I was advised that the carpet would be appropriate with pets, but its condition is so poor that it can no longer be vacuumed due to the strings that have pulled out. Nine months later, my carpet needs replacing. All About Floors refused to replace the carpet or help me in any way. I am now faced with the cost of replacing of over 1000 feet of carpet, ten months after installation. If you go to All About Floors, don't expect them to take any responsibility for the work once it's done.

This is the second time I have use Waggoner Carpets. Both times, Don has assisted and advised me…read morewith my carpeting purchases. He has been here forever and I hope he always is. The company is excellent in everything they do and the quality is second to none. Man, am I lucky!

My go to for all my flooring needs. Widened door in bathroom so had to replace flooring. They…read moreinstalled a heated floor and also new flooring in guest bath. Asked about carpet in living room and they had a remnant that was perfect size and color--such a good price I basically pid just for the install! Lastly, found water damage to wood floor in living room. They replaced the flooring with boards I had and even though more than 15 years old, I can't tell the new from the old. Install is seamless! Don't let anyone else do your floors--they are family owned and treat each customer with respect. They offer a full range to meet any budget and have creative ideas! Thanks Ray and Don! I'm loving my floors!

Don't contract with this company for any hardwood flooring installation if you are looking for long…read moreterm quality. We had over 2000 square feet of hickory hardwood improperly installed by this company when we bought our new home. The flooring was not properly acclimated prior to install and was installed in front of our dishwasher blocking the appliance from repair or replacement. The floor "popped" over the first 3 months after install sounding like gunshots at all hours of the day and night. The boards separated and cracked lengthwise despite keeping our home in a 63 to 72 degree temperature range - exposing the hardwoods to water damage / warping when a glass of water is spilled by compromising the sealant that was applied during install. When asked for a solution to the access issues around the dishwasher, Doug suggested cutting off the legs of the appliance. We requested he discuss replacing the hardwood between the dishwasher and the island with tile and he ghosted us completely. We are looking for a vendor who can address the replacement of hardwood for tile as we requested.

I have worked with Doug for both professional and personal projects. Fantastic customer service…read more Quality work. He will bring carpet samples to me! He and his crew always show up on time and get the job done. They have great prices and are just so great to work with. If there ever happens to be anything wrong (which is very rare) he always make it right. I would highly recommend Carpet World for any type of flooring installation.

I was leery after reading the reviews of the Floor Man; however, after meeting with Brian, the…read moresalesman, he definitely knew what he was talking about. Brian knew his stuff. Even then, when you're allowing someone into your home to make an improvement such as hardwood floors, it's scary. Brian continued to reassure us, but it wasn't until the job was finished, completely finished, that I was at ease and so happy with the way the floors turned out. I have included pictures of our floors. It was a little over 1000 ft.² including our living room, family room, dining room, kitchen, breakfast nook, and bathroom. Was every single thing perfect? Not at all. There were little tiny issues here and there, but overall the floors are gorgeous. One of the issues, was me. I'm picky. I know that I'm picky, and I told them that I'm picky from the beginning. They worked with that. I appreciate the time that they took to be sure that I was happy with the end result. We have solid hardwood floors. The kind that are three quarters of an inch thick. It it was a pretty big job, demolishing the previous tile and installing the new floors, plus re-sanding and staining the existing floors. Everything matched beautifully throughout the entire downstairs. I couldn't be more happy!

Used these guys for my house to get carpet out and hardwood in. The guys were very knowledgable and…read morefriendly and really knew about flooring. We where able to pick a good flooring type at a great price. After installed it looked amazing! Even with me being picky, I didn't see any seems or any flooring out of place. I highly recommend these guys for all of your flooring needs.

Trinity floor company and Casey in particular, likely saved me thousands of dollars and a ton of…read morehassle. We recently bought a home in Dallas that had wood floor damage and needed to be refinished. I got quotes from several companies who came out and looked at the floor, but only Casey recognized what caused the problem. He recommended we get the foundation inspected and corrected before proceeding. If we'd gone ahead with refinishing the floors before the foundation work, the humidity damage likely would have reoccurred. We now have beautifully refinished white oak floors and are very happy with the work performed.

Tiffani Camp, owner of Artistry Floors, installed our wood floors in February 2024. We hired a…read morecontractor to oversee the project , because we were going to be out of town for an extended period of time. Our contractor hired Artistry Floors , who they claim to know very well and have used many times. While we were gone, the project began. The wood flooring was delivered and dropped in the front yard and directly installed into the house (we have a ring doorbell). When we questioned what had happened, we were told the wood did not need to be acclimated because it came from an acclimated warehouse. Many months later, we discover this is NOT true. I called the vendor that sold the wood to Artistry and they told me that they have NEVER had an acclimated warehouse and they tell the installer to let it sit 2-4 weeks in the customers home before installing. Tiffani, and our contractor, will claim that our floors acclimated for 2 months. They consider installation date to finish date "acclimating". However, the floors were nailed down in place, therefore, not able to properly acclimate. Tiffani does not have any or WON'T provide moisture readings for the floor she installed. Not only are we having issues with warping, the finish job is terrible. Artistry floors did not clean the floor properly before finishing. We have so many places where debris is stuck to the floor. There are also places that were completely missed - such as under the stairs treads. They also left piles of debris along the baseboards in our media room. The wood shavings are so sharp they will cut your hand (picture included for reference). The stair treads (pictured below) have literally lifted off the stair bases. When we approached Tiffani Camp and our contractor, they were incredibly rude and dismissive of our concerns. They did attempt to come out to fix the issues, but did such a poor job, that we asked them to not proceed until we hired an inspector to come look. The inspection report uncovered more issues than we were aware of. The address of her business is not a location you can walk into - yet she makes it appear that way. It's a rented PO Box off Hardin Road in McKinney. I know this - because I used to have a PO Box at the same location many years ago. Here's her address - the "320" is the PO Box at Pack and Parcel. This just another example that Tiffany isn't trust worthy and you can't believe what she says. So if you use her - and then have an issue - and then try to reach her at her "office" - that's not happening. MY ADVICE - DO NOT HIRE - IF YOU HAVE USED THIS COMPANY, I SUGGEST YOU HAVE YOUR FLOORS INSPECTED. If I could give this review 0 stars I would. It's that bad. Update - on March 21st - I received a response from Tiffany. She did not take responsibility in her response and stated she was not able to fix my floors because I didn't give her the opportunity to. That is because she is not willing to fix the floors properly. She wants to screen and coat the floors. That is not the proper way to fix this issue. That's like putting makeup on a pig. We paid an industry approved inspector to evaluate the floors and write a report of how to move forward - which she agreed to and said she would fix the issues found in the report. She claimed in her google response we didn't pay her. Would anyone pay for these results? NO. I am absolutely willing to pay AFTER my floors are fixed - PROPERLY. I don't owe a contractor final payment until we are satisfied. She also mentioned in her response to me about her "warranty" she has offered. The warra is no use to us. She has to finish the job properly before any warranty would be considered. Tiffany deleted her google response and then on the same day - a new glowing Google review appeared on her profile. hmmmm... she had zero reviews and now she miraculously has a new review- on the same day. . Coincidence? I don't think so. There is nothing Tiffany can say to dispute the pictures of the work she performed. I'm still perplexed that she performed the work and then asks to be paid. I will try to add the picture of her partial review notification to me. Sadly, I didn't screenshot the review. Don't think she would remove her response. That is a perfect example of her lack of integrity. Responding to Tiffany - I am not harassing you on social media. I am giving an honest review and trying to help other people not end up in the same situation we have. Yelp and Google reviews are places where customers can leave honest reviews. If you don't want a bad review - do better. I have not posted any content on "social media" such as Facebook or Instagram. i hope people do their research - and my offer stands - please reach out to me - come look for yourself on the "workmanship" of this company and how they do business.

Tiffanie is an excellent wood flooring contractor. Our new home had tile flooring installed…read moreoriginally by probably the worst flooring company in the state, Granbury Carpet and Flooring. The tiles they installed were popping off of the slab less than two years after the home was built and we moved in. We hired Business Flooring Specialists out of Fort Worth to remove and replace our floors as Granbury Flooring would not do anything to remedy their $h**ty work, nor would they stand by their installation. Our new floors installed thru BFS, using Tiffanie are reclaimed 150 plus year old wood floors supplied by me. Tiffanie made sure that we let the wood acclimate inside our home for 7-10 days. She also checked the flooring with a moisture meter telling us that it needed to be 9% or less moisture, or she would not install it until it was. After 7 days, it read 8.7%, so install began on the following Monday, bringing the acclimation process to a full 10 days. We wanted a glue down installation as it allowed us to have a wider floor plank. After glue-ing the boards down, screen sanding was done, imperfections repaired, and then the sealing process was completed. Our floors are beautiful. Tiffanie has advised us as to how to take care of the floors along with what cleaning products to use. She is one of the best flooring consultants/contractors I've had the pleasure of working with. Believe me, I know. I've been in the architectural business since 1979. Great value for the work and effort put into the project.