Wow! Amazing staff and facility second to none. Next level tech too. I just experienced the most…read morethorough eye exam I've ever had. Thank you guys!

From making my appointment, the kindness from staff, attention from doctors and checking out after…read morebeing seen, I'm so impressed! After having a severe cornea injury that has severely impacted my life, job and quality of life, they fitted me with a special lens to restore my vision and quality of life. I'm so grateful to Dr.K and Dr. Gong for your knowledge and professionalism! Thank you!

I was in town last week on a business trip and got something in my eye that would NOT come out. I…read moresuffered for nearly 24 hrs before calling Dr. McPhee's office and asking if there was any way they could see me since his office was fairly close to my meeting site. They managed to fit me in and Dr. McPhee was wonderful. He found and removed the object. I was so grateful.

All of the staff are friendly, caring and knowledgable. Dr Paturi has successfully performed…read morecataract surgery in both eyes. That is truly a miracle.

Because of other medical issues, I needed to be scheduled ASAP. Instead of the original 2 month…read morewait, they were able to fit me in within 3 weeks! EVERYone at Anew went above and beyond to make my cataract treatment and surgery a great experience. Schedule a consult here first!! You'll be glad you did!

We came in for a referral and saw Monica LaDouceur, OD, and I just had to share how amazing our…read moreexperience was with her and the Staff here at ABC Children's Eye Specialists! From the moment I called to schedule the appointment, the staff was kind, considerate of our school schedule, and incredibly helpful. Checking in went exactly how they explained it would over the phone. We had almost no wait time and were brought back almost right away. During the appointment, I truly felt like we were given plenty of time, and everything was communicated clearly and thoroughly. Even though my little one had to have her eyes "stunged out" (her words! ), she walked away overjoyed and said she had so much fun after the exam because the robot no longer scared her. Thank you all so much for such a positive, caring experience!

CHECK YOUR BILLS!…read more Just took my daughter in yesterday and I had a mysterious $20 fee from her last visit. When asked what it was about they stated that it was our co-pay. I pulled up that we had paid the co-pay last visit so they called the billing office. They then told me it was for a service our insurance company denied. I asked to pay only the co-pay and I would work the $20 out with insurance later. They refused to see my daughter unless it was paid. I called insurance and guess what..... THERE WASNT EVEN A CLAIM! They are making up bills and fees so double check before you pay them ANYTHING. We will be seeing a practice with honest billing from here on out.

Oh, this place has perfected the art of the cattle call. They book a crowd, shuffle you from room…read moreto room like you're on a slow-moving tour, and somehow turn a quick appointment into a 2-3 hour event. Don't worry though--you'll get your grand finale a few whole minutes with the doctor. If you actually value your time, you might want to look elsewhere. And the cherry on top? "No cell phone" signs everywhere... which is bold, considering you'll have plenty of time sitting around wishing you had something to do.

Saw Dr Brown at Gilbert, baseline location. I had a tear…read moreduct plug inserted. Dr was unprofessional, and shaky. I have had plugs inserted before with no discomfort or pain. This Dr Todd Brown took a long time and my still eye hurts. Terrible! at one point I asked him to stop. He went back at it. My eye hurts and if it doesn't improve I will go elsewhere to have someone else see how he injured my eye.

The reason why I gave this location one star is for the check in process…read more Today's check in at the kiosk was hard for me due to visual impairment and the the front desk girl offered no help and you later I could hear the front desk staff giggling the drs are great the front desk staff could be more helpful and should be more with visionally impaired patients

They kept changing my appointment for over three months and when they finally got me in the they…read moresaid it was going to be a two hour wait before the doctor would see me. I won't be going back.

For general exams they are first rate. However, they wanted me to do a test for glaucoma and then…read morebegin a treatment. Thierry follow up was abysmal. First appt was 3 months out, but I took it. Yesterday they called to cancel that appt and offered to reschedule it in January, another 3 months out. On top of that, the note they put in my record was that the appt was cancelled because of "patient"!!! Very disappointed in the level of care I had come to expect after being a long time patient.

The student clinicians are professional, competent and friendly. I get an excellent exam every…read moretime I go and I am helping future practitioners at a very reasonable price. I highly recommend Midwestern University Eye Clinic.

I never knew you could feel a bait and switch going to a doctor, but we sure did! Called to inquire…read moreabout co-pay while debating between visiting them and visiting Costco and wanted to confirm that it would in fact just be a better idea to establish as a patient at a doctors office but clarified that we needed a contact lens fitting. Came in and verified insurance, had exam, and all of a sudden, as we're ready to leave, they asked for almost $400 more than what I was told on the phone as my co-pay PLUS an additional $45 for a "contact lense training" for a new wearer. Mind you, ALL of what they did, the exam, eyeglass script, and lense fitting (with new contact lenses wearer), would have been $120 each at Costco WITHOUT insurance. They literally LIED to me to guilt me to pay SOMETHING saying they could lose their license if I did not pay for service rendered or if they gave a discount. Not to mention, they were running late and the entire visit lasted longer than a typical Costco visit. What a waste of time and now I have to keep my fingers crossed that I can take my vision benefits to Costco in order to get a contact lens fitting without having to pay twice. Better frame selection at Costco and Eyeglass world as well as other shops.

As wonderful as my initial review was when I first did business with AECC, after more than one…read moremonth, I have been more than disappointed. I visited, rcvd my eye exam, & ordered new glasses on April 23, 2025 The time it took to receive my new lenses was longer than any vision outfit I've ever dealt with...over two weeks, & I'm 75 yrs old! When they arrived my regular lense glasses were fine. My sunglasses were a disaster. A small sliver of the lens just above the bifocal was accurate. The entire top half of the lens was out of focus. The bifocal was so low I had to tilt my head back to even use them. That was two weeks ago. It is June 2, 2025 as of this writing. I called AECC this morning for the status of my reconfigured sunglasses. The CSR could not even tell me if or when they'd be shipped! This is by far the worst new glasses purchase I've ever had. Who knows when I'll have my new sunglasses...properly made? I really loved the staff & the opthalmologist. This review pains me.

Booked me for an appointment BEFORE THEY WERE EVEN OPEN. Nobody showed up…read more Poor quality communication.

If you make an appointment here, expecting to see the "Best of Phoenix doctor", just forget about…read moreit! You'll be shoveled off to a "physician's assistant'. You will not get to see the "real doctor". Wouldn't you expect the MD of the office to personally do your first exam and then pass you off to a PA?? I did! Silly me! The only time I saw the MD was when I pulled up in the parking lot and saw him walking in the parking lot. Best of Phoenix MD???? No. Front office was great, nothing done about my insomnia. "Take some melatonin". Good luck!!!