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Spectra Eye Institute

1.5 (2 reviews)
Open • Open 24 hours

Services - Spectra Eye Institute

Eye surgery

Spectra Eye Institute Photos

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Recommended Reviews - Spectra Eye Institute

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4 months ago

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1 year ago

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ABC Children's Eye Specialists - My son with dr Cassidy

ABC Children's Eye Specialists

4.0(193 reviews)
2.2 mi

We came in for a referral and saw Monica LaDouceur, OD, and I just had to share how amazing our…read moreexperience was with her and the Staff here at ABC Children's Eye Specialists! From the moment I called to schedule the appointment, the staff was kind, considerate of our school schedule, and incredibly helpful. Checking in went exactly how they explained it would over the phone. We had almost no wait time and were brought back almost right away. During the appointment, I truly felt like we were given plenty of time, and everything was communicated clearly and thoroughly. Even though my little one had to have her eyes "stunged out" (her words! ), she walked away overjoyed and said she had so much fun after the exam because the robot no longer scared her. Thank you all so much for such a positive, caring experience!

CHECK YOUR BILLS!…read more Just took my daughter in yesterday and I had a mysterious $20 fee from her last visit. When asked what it was about they stated that it was our co-pay. I pulled up that we had paid the co-pay last visit so they called the billing office. They then told me it was for a service our insurance company denied. I asked to pay only the co-pay and I would work the $20 out with insurance later. They refused to see my daughter unless it was paid. I called insurance and guess what..... THERE WASNT EVEN A CLAIM! They are making up bills and fees so double check before you pay them ANYTHING. We will be seeing a practice with honest billing from here on out.

Photos
ABC Children's Eye Specialists - My daughter and I without her glasses

My daughter and I without her glasses

ABC Children's Eye Specialists - Happy baby after seeing Dr. Burke!

Happy baby after seeing Dr. Burke!

ABC Children's Eye Specialists - New glasses!

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New glasses!

Advanced Eye Care Center - Lobby

Advanced Eye Care Center

4.6(28 reviews)
1.7 mi
Certified professionals
Offers payment plans

I never knew you could feel a bait and switch going to a doctor, but we sure did! Called to inquire…read moreabout co-pay while debating between visiting them and visiting Costco and wanted to confirm that it would in fact just be a better idea to establish as a patient at a doctors office but clarified that we needed a contact lens fitting. Came in and verified insurance, had exam, and all of a sudden, as we're ready to leave, they asked for almost $400 more than what I was told on the phone as my co-pay PLUS an additional $45 for a "contact lense training" for a new wearer. Mind you, ALL of what they did, the exam, eyeglass script, and lense fitting (with new contact lenses wearer), would have been $120 each at Costco WITHOUT insurance. They literally LIED to me to guilt me to pay SOMETHING saying they could lose their license if I did not pay for service rendered or if they gave a discount. Not to mention, they were running late and the entire visit lasted longer than a typical Costco visit. What a waste of time and now I have to keep my fingers crossed that I can take my vision benefits to Costco in order to get a contact lens fitting without having to pay twice. Better frame selection at Costco and Eyeglass world as well as other shops.

As wonderful as my initial review was when I first did business with AECC, after more than one…read moremonth, I have been more than disappointed. I visited, rcvd my eye exam, & ordered new glasses on April 23, 2025 The time it took to receive my new lenses was longer than any vision outfit I've ever dealt with...over two weeks, & I'm 75 yrs old! When they arrived my regular lense glasses were fine. My sunglasses were a disaster. A small sliver of the lens just above the bifocal was accurate. The entire top half of the lens was out of focus. The bifocal was so low I had to tilt my head back to even use them. That was two weeks ago. It is June 2, 2025 as of this writing. I called AECC this morning for the status of my reconfigured sunglasses. The CSR could not even tell me if or when they'd be shipped! This is by far the worst new glasses purchase I've ever had. Who knows when I'll have my new sunglasses...properly made? I really loved the staff & the opthalmologist. This review pains me.

Photos
Advanced Eye Care Center - Optometrist

Optometrist

Advanced Eye Care Center - Rayban sunglasses

Rayban sunglasses

Advanced Eye Care Center - Eyeglasses

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Eyeglasses

Spectra Eye Institute - opthamalogists - Updated June 2026

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