Customer service is the worst. They came out to bury the fiber, I told them I wanted it 6 inches…read moredown so when I aerate my lawn the fiber line would not be damaged. They only we down maybe 2 inches. I called to have the bury it deeper and all I got was a run around. I told them that when I aerate and the fiber line is cut all the repairs are on them not me. Update Customer service called and had 3 techs out within an hour, they reburied the fiber line to the depth needed. It took a lot to get it done and thankfully they finally responded.

Terrible customer service. Don't be fooled by their low prices. The service sucks just as bad as…read moretheir customer service.

spectrum as a whole company in my experience is horrible...first you sign up with a promotion then…read moreyour billing starts going up without your knowledge, but it gets better because when you call them they really do not care and outages are like having the old dish back when weather is bad and if your lucky they will credit you 5 dollars back...ugh

I have had spectrum for 3 years at least. Not only have I had issues with phone service and…read moreinternet, I recently moved and had my service transferred but they screwed up my address and went to a different one 2X.! And charged me extra for a service I didn't ask for, I was without internet/tv for a week. then I find out they charged me a transfer fee of 100 which they lacked to inform me of then also forgot to mention my automatic payments cease once transfer has started so I end up with late fees..Why in the word would they charge a transfer fee to loyal customers in the first place?!!! If you don't want a constant head ache for years, do not go with spectrum! If I could give a negative, I would!

Good folks; imprecise results with antennas, but they do what they advertise. Recommended without…read morereservation.

Installed antenna pointing in the wrong direction. Overcharged for the antenna. Didn't use a signal…read morefinder, made 3 appointments and he canceled all of them Excuses ran from anniversary dinner, to weather (which was understandable) to having a headache. Each time he canceled, we had to reach out to him, he never called us to reschedule Luckily, a neighbor had a signal finder, adjusted the antenna correctly, and now my signal is great.

They were awesome. We had really bad luck in the past with another provider at our old house and…read morethis company put us at complete ease. They took the time to really learn about what we wanted to accomplish with our internet service and TV needs. They gave us options and no pressure through the entire process. When they completed the install we couldn't even tell they had been in our house for a couple of hours and everything looked like what you would expect from a professional. We definitely will use them again and refer them to our our friends and family.

From the owner: Kelstar takes great pride in our ability to consistently earn the highest marks of satisfaction on…read morecompletion of work provided. With infrastructure, manpower, and top-notch leadership, Kelstar can take on even the most challenging of tasks for any provider. We help connect you to the latest in technology to provide solutions for your future, whether you are looking for Satellite TV, Cable, Internet and Security Home Automations Products. We represent brands like DIRECTV, Viasat, Vivint, HughesNet & also provide Business Class Phone solutions. As a leading smart home technology provider, vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions. Our team is trained to install, service and maintain this state-of-the-art I.O.T. technology--helping you to create a more conscious and thoughtful home with a nest PRO. Call us today!

This guy and his crew did the most excellent work I've ever experienced. They went over and beyond…read moreanything you could expect, They will help you every step of the way.

Fantastic service, Raul did the best and cleanest installation of 6 Unifi Protect G6 cameras as…read morewell as organizing our Networking closet. We went with him because he had a detailed plan and communicated exactly how he would run the wires so we knew what to expect. The end result speaks for itself. Would not hesitate to hire him for future projects!

I was a loyal customer of Frontier for seven years. I had great service over the years, despite…read moreoccasional outages that every internet company experiences. I cancelled my service today due to a competitor offering a better speed & pricing. Cancellation with Frontier took about 17 minutes, which was ok as I understood they would try to sell me another plan with 'better' pricing. However, I still cancelled and they are charging me what was explained to me as a standard $50 for shipping and handling for me to return my equipment...when other companies offer free drop off at the end of service! For this reason alone I would not recommend Frontier. I will go to my socials and spread the word of this $50 fee when Frontier has already collected thousands from me over the years.

Two words: Stay Away frontier is such a bad service. their…read moreinternet constantly disconnects in the evenings and they keep telling that they checked and everything looks good. If they send some technician, they charge $150. Really? two words: Get Out. Frontier, get your things together. Get rid of that cheap AI chatbot first.

The interruption of service could be improved. It's ridiculous to try to work from home and have no…read moreinternet capability. There is literally constantly an issue. And when it happens it's typically for hours. Beware! My service was $59.99 monthly. It drastically went up to $79.99 last month with no notice. The only thing the Spectrum rep could say is that I no longer qualify to receive any discounts. My auto pay was shut off due to fraud on my bank account. She said now I no longer qualify for this auto draft discount when I turn it pay back on. Why would that be? They are shady. I am looking for a better more reliable service. I would NOT recommend Spectrum to anyone. I have many friends and family that also use them and we are ALL switching.

The store is closed! I drove there, Because it's where I got my service when I started. It still…read morecomes up on Google maps. The people were most unfriendly, maybe that's why it's closed now.

Quinn, you are the best. Thank you for taking such great care of us. Customer Care at its finest.read more

They have a young lady by the name of Carter. She did a fantastic job with helping me and breaking…read moredown the differences in the devices they had in store.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Highly! Highly! Highly! recommended. I stumbled across this wonderful company while trying to…read morefigure out how to navigate the utility world in Texas after moving from southern California. I had no clue that other states had hundreds of different electric carriers to choose from. I also had never learned how to set up water and trash with the city because it was always handled by the landlord back in California. Now let me tell you Ms. Contessa went above and beyond worked after hours with my crazy schedule and over time to help me. She was responsive and did everything on my behalf. She was so positive and reassuring with unwavering faith throughout the whole process. She also helped me realize that my new place was trying to get me to pay utilities for both units unnoticed! My goodness am I forever grateful. I recommend this company to anyone trying to navigate with a company that can be trusted and its free! not kind of free but truly free.