I can say that i'm one of the sooo unlucky customers that came to this place. Had the AC fix with the issue of blowing hot and cold air went there twice and never fixed the issue spend $900.00 to replace 2 parts ome is the fan and AC leaked line which i don't the problem is because when i checked my freon it is always full so it means there's no leak going on my car and still didn't fixed the issue . The shop texted me and asked how did their service went and told them the problem on my vehicle is still the same texted me back but never offered me anything to fix the problem so now i have to spent more since i don't have a choice my AC still has to be fix but a BETTER SHOP this time. read more

Service was excellent, they got a quote to me quickly and fit me in on short notice. The price was competitive and the job was finished on schedule. This will be our primary shop from now on. read more

I was looking for an Auto repair location where I could start taking my Honda for repairs and I found it. The folks there at Spectrum Car Care were professional, honest and dedicated to Customer satisfaction. They kept me up to date on the repair process which I really appreciated made me feel very comfortable. I highly recommend this Auto repair shop for all your Auto repair needs. read more

This company provided honest service without any upsell. The whole process went smoothly and they delivered on what they promised. My A/C had a leak and they quickly found the problem and fixed it for a fair price. They followed up with me several weeks later to make sure everything was ok. read more

This place was recommended to me by a friend, and they have not disappointed. From my first interaction, they have been friendly and helpful. I will admit that I have tried to make some repairs myself and have had to take my vehicle in to correct things, and they have been nothing but professional, cautioning me on things without sounding the least bit condescending. When I got a new vehicle, they said they would work with me to make sure the necessary maintenance was done, and have always been communicative and kept me in the loop regarding my vehicle. read more

The car had failed emissions test, and we hired Spectrum initially just to diagnose. While an unscrupulous shop might have wanted to replace expensive parts, Spectrum found the cause to be the inexpensive gas tank cap. The diagnosis fee ended up lower than the initial estimate, and the total charge including the new gas cap was also lower than expected. The car passed reinspection, so the cap was indeed the cause of the problem. read more

I had made an appt for my 50k miles service.....Michael was honest & provided me a great price! I definitely will be using this facility again!! read more

Oh man I can't even say enough about this place! The manager Michael is absolutely phenomenal. His professionalism, kindness and he went above and beyond what I even came in for. Truly appreciate you guys! First time I came in and now I know why their reviews are so amazing! You guys rock thank you so so much for taking care of me! read more

We are lucky enough to live in the neighborhood so we are thrilled to have such a great general repair shop in the vicinity. We have trusted them with the care of our vehicles for years. They are fair and always work to help out at a great price. I don't hesitate giving them my most favorable recommendation. read more

I was told over the phone that the diagnostic fee would be $65. So I told my daughter to take her car there because her check engine light was on and it was making a noise. They charged her 2 diagnostic fees because they said it was 2 separate issues. Won't go back there bc I don't appreciate surprise charges, especially if I don't know what's wrong with my car. read more

Service and experience here is always awesome! Love the team... they are always friendly and provide honest assessment of your service needs. Honesty, quality, on time (or earlier) delivery and reasonable prices. Highly recommend the Spectrum for your car service needs!!! read more

Michael and the rest of the team helped me out and I felt assured my car was taken care of. Have used them in the past and it's been many many months since then and my car isn't having issues at all from what needed service. I plan to use their service if my car ever needs any big repairs that I can't do myself. read more

I have been a customer for lots of years without an issue or concern. But recently their front desk person named Michael is a complete jerk. He is rude and aggressive unless you ask no questions. He takes all questions as an attack on him and gets extremely defensive and aggressive not to mention insulting. My last two interactions have gone this way. Do not give business to them until they get rid of Michael. read more

Had to have additional work done due to dealership wanting to be outrageous in price gouging. Decided to have brake system work and transmission service. Michael and gang are a class act and will tell you if not needed. I know where I can bring my vehicle to get quality work completed in future. Thanks Spectrum!! read more

Trustworthy and fair priced! I had been to this location previously and was unsure. However, I decided to try again and I am glad I did. It has new ownership and they are working hard to build a respectable business. I went here for a second opinion on work my car needed. The previous place stated I needed a ton of work and had a high price. The guys here were able to show me what actually needed to be done (which is half of what I was previously told) and gave me a fair price. I then took it to a third place to an opinion and they agreed with Spectrum on what work needed to be done but had a higher price. I returned to Spectrum to complete the work and was very happy with my service and care. I have young toddlers and they went out of their way to accommodate my schedule and my crazy kids to get the work needed. I cannot say enough great things about this place. They have made a loyal customer out of me. read more

Michael is an angel!!!!!! After going to multiple shops & getting quotes for my vehicle around $1,500 I checked here at Spectrum Car Care Center and was lucky enough to work with Michael who told me all my vehicle needed was TIRES!!!!!! (They don't even do tires at Spectrum, so Michael didn't even get paid to look at my car or make it worth his time.. but he was HONEST!) Not rack and pinion, tie rods or ball joints like I was quoted from other shops. So so so thankful to have found a shop I can trust! Will be recommending this shop to everyone! Thanks again! read more

Spectrum Car Care really helped me!! I have had some questionable experiences with auto repair shops but this is one that I can now trust and know I will be coming back to for any car problems in the future. They were very friendly, communicative, and though I got my car to them late afternoon they were able to complete the radiator replacement same day within just a couple of hours! I am so thankful to Michael and Justin who went above and beyond to make sure I left the lot confident. All my questions were answered and it was an overall very pleasant experience. Thank you Michael and Justin at Spectrum Car Care! read more

Updated: I had posted a legitimate pricing issue. Within 24 hours they reached out and resolved the issue. Giving them the benefit of the doubt it was a legit mistake, but at least they care enough about their reputation to watch reviews so closely and resolve them. read more

Having relocated to AZ from the Midwest several years ago, one of the tougher services to find is a trustworthy and reasonably-priced auto mechanic. And, as a decades-long gearhead, this is not an easy task... I found this place a few years ago. Right from the jump, Spectrum went above & beyond to show they cared. They listen, ask questions, and set reasonable expectations. They've always kept in touch, contacting me at work with status updates. This is not always typical with other repair shops. Believe me. Working the front desk, Spike has always shown experience, thoughtfulness and honesty, explaining the repair(s) as well as the technical processes, if you indeed care to know them (which all "car guys" like me do). The owner, Christian, has even gone out of his way to taxi me to my Gilbert home to allow me to take care of other responsibilities. His kindness exemplifies a quality Small Business owner who will work with his clientele to earn repeat business. He even adorns his walls with pics of his family dogs within cars. I mean, how cute is that?! These guys have recently extended their availability to Saturdays, which I've come to learn is a big deal in an area where so many Service businesses are closed on the only days so many customers can bring in our vehicles. So that's a plus! All in all, Spectrum's technical talents have successfully repaired the full "spectrum" (sorry!) of vehicles I've brought them--- from my supercharged Audi to my old C10 pick-up, from the wife's Toyota to my vintage '55 Chevy. These guys are confident, thorough, fair-priced... and they do care! I mean, really, what more could one want? read more

My friend and I have had multiple excellent experiences with this honest mechanic. I highly recommend him. They installed new brakes and rotors for my friend. read more

Believe the hype, these guys are the best in Gilbert! My fellow Yelper's reviews convinced me to try Spectrum Car Care Center. I dropped my keys in the mail slot on Friday night to get the brakes checked on my 2011 Toyota Corolla. They called me first-thing on Saturday and were able to complete the repair before noon. Quote was fair and car is driving well again. Thanks fellow Yelpers for helping me find this gem! read more

I had great experiences with Spectrum Car care for my car repairs for the past couple years. Last week I noticed some concerns with the performance of my car and we thought it could be malfunctioning engine or head gaskets and I was expecting and prepared to spend the money to repair it. The team worked to assess the car quickly and called me to keep me informed and ultimately performed several tests and determined the root of the check engine light and it was not an expensive repair. I appreciated their integrity and honesty and reaffirmed why I continue to take my car to be serviced by this team. They are friendly, attentive, responsive, and honest. This has not been my experience at any other auto shop so I will continue to send all my vehicles there. Thanks for everything! read more

Top quality service from start to finish. Half the cost of the dealer, done in half of the time. We will be back!

I found this place on yelp with great reviews, so instead of taking it to another place I found I took it to Spectrum. The people there are very nice. But when I received a call about what was wrong with the vehicle I was very surprised. they told me that I needed new suspension parts and that the bill would be over 2500. I had just had new suspension parts done two years prior . I paid to have it fixed and the day I picked it up I heard a strange new noise coming from the front end. The noise was completely different and new from what had been going on before . I called them back and was asked to bring it in again. After they looked at it a second time, they told me that the new noise had nothing to do with the repairs that they had completed and that they didn't work on the issue if it had anything to do with the drive shaft anyways. They said they did hear it, and then insulted me by saying I basically I thought it was louder than it was because I heard it while I was in my garage, which would make it sound louder than it really was. They also said it was nothing to be concerned with. Weeks later, this noise is still going on and is big seems to be louder and louder the fact that it only happened after I picked up the car from this place and that they claimed to have no knowledge of what it could be or that it came from any work they did is ridiculous and upsetting especially after the amount of money I spent at the shop. I will not be recommending this place as now I have to get this new issue looked at from a dealership. I am afraid that the dealership will tell me that it does have something to do with what spectrum did on my car. read more

I was sent here bc a different car shop messed something up and I'm so glad they did! Michael and the rest of the staff are great people. They don't make you feel stupid when they talk to you and do not try to sell you anything you don't need! Will be coming back here for regular maintenance needs! Thanks for such great service! read more

Christian, I am not trying to be dishonest nor am I trying to hurt anyone, simply sharing my experience. I am not knowledgeable about cars, all I know is the paperwork and quote that Spike gave me at Spectrum was for $1,350, I asked if there were any other options as that price was higher than I hoped for, he said no, this was necessary. I took it to Rob J. the service manager at San Tan Hyundai, they fixed the air like it is brand new, and the charge was $350.00. My review is 100% factual. Maybe your guys made a mistake in diagnosing needed repairs, I don't know, all I know is that I'm glad I got a 2nd opinion and saved $1,000. Please refrain from indicating my review was dishonest or what it was designed to do. I would have expected you would offer to refund the $55.00 you charged me to give me the quote, or at a minimum an apology, but instead I recieved a malicious attack on my character. Disappointed, but moving on, life is too short. read more

My son was in an accident and we needed to get his truck fixed. I sent a request in for a quote and received a response back the same day. Michael Reed was very nice and understanding and explained everything they could do. He found the rear axle we needed, he communicated with me every step. I had the truck towed to their shop, and my son drove home in it and it runs great. No extra fees were added on after the truck came in and they didn't try to sell me something that was not needed. Thank you so much for your excellent work and we will definitely be coming back and referring friends/family. read more

I freaking LOVE this place. Do you know how hard it is to find honest technicians / mechanics? Well, they exist HERE. Not only are they upfront and honest, they are easy to talk to and very helpful. Any car repair shop that can make me leave with a smile on my face certainly deserves this 5 star rating. Go see Michael, Christian, Spike and the guys. You will not regret it. read more

Took my 2006 Honda Accord in the other day to have my ac system replaced after going a full year of no cold air, the worker helped me out and it was a easy process and got it done in just a few hours. Definelty will come back here! read more

I was very impressed with this shop. Guys up front are very friendly & communicative. Had my car up & running the same day. & prices here are very good compared to other mechanic shops. Very honest business. They even checked up on me after a couple of weeks just to make sure everything was running smoothly. Would highly recommend to anyone looking for a great place to take your vehicle. Very impressed!!! read more

They are honest they show you the problem and explain to you they are excellent mechanics so no need to worry about any issues they fix they are the best in Gilbert read more

Took My care there trying to do the bare minimum. However, they told me everything that needed to happen. At the end of the day it cost some money, but they worked with my warranty company and did so much to my car for a very reasonable price. When I got it back it felt like a new car. They even went above and beyond to fix stuff that other mechanics screwed up. When it was all said and done I went their to fix my AC and was having some problems with my transmission. I also wanted a window fixed. After looking at the car they said my transmission could go out any day. It was good to know because I have a wife and three small kids. I would not want them on the side of the road in the AZ sun. Here is what they did: - New Transmission - New AC Compressor - Cleaned my AC Cabin Filter - Stopped a Huge Oil Leak - A new Axle - Welded Some stuff that made my car drive much tighter in the suspension - Fixed the Window - Fixed a broken door interior panel - New Alternator - New Wiper blades At the end of the day, Spike (the manager) was the most honest and up front guy I have worked with since I used to take my car to a friend back in Florida. I truly felt as though he was looking out for my best interest and not trying get one over on me. I won't take my car anywhere else going forward. Thank you! read more

These guys have been really good since taking over. I feel confident that I'm getting honest, quality work done on my cars. They won't sell you something just b/c they can. read more

We all know customer service is the most important aspect of the business, and this business, has it mastered. If the reviews and awards are not proof enough, just go for a simple oil change, and you will see what we mean!!! read more

I was staying in the area for a few days and I was calling around to get an estimate of work where I already have the parts and just needed them installed, and I already have a parts warranty. I hate to give a less than stellar review for a place that has all (but not many) good reviews, having not even had any work done on my car, but they INCREASE the labor charges by $20 an hour when you bring in your own parts!! That's potentially a big jump in cost depending on the work needed (which in my case is at least 4 hours of labor). They expect to also make money on the parts. The guy I spoke with used the analogy "If you brought your own steak to a restaurant, they would charge you extra to cook it." Uh, well, using my own real-world analogy, if I go to an oil change place and bring my own oil and filter they don't add $20 an hour to the labor charge: it's the same amount of labor. (Just got one for $20 at a dealership.) While I've never heard of a steak restaurant where you can bring in your own steak, I HAVE been to more than one fresh seafood market that was also a restaurant and they just charged what they figured it cost them to cook and serve the food, they didn't add on charges for you to site at the table, too. ($5 extra for my favorite place, Sea Food Harvest, if you must know!) It doesn't cost MORE money to cook the food you pick!! (Yes, technically they are selling me the food, but they are not conversely charging me extra to NOT cook it, and they have competitive market pricing, so you get it, right?) I get making money, but c'mon... You're already charging a base rate of $110 per hour, which is pretty high. Spare me the lame analogy and just simply state that you prefer to not work with third-party parts (even though you could order these exact same parts yourself). On the plus side, at least they are willing to do the work, but other places I've since called don't charge extra labor to make up for their lack of profits on parts. 3 stars because they are at least willing. read more

I have nothing but good things to say about Spectrum car care center! This was my first time taking a car to a mechanic so I was a little nervous and I didn't know what to expect. I was able to get an appointment a few days after contacting them which was great. I dropped my car off and the next day I received a call letting me know what was wrong, everyone I spoke to was very polite and nobody tried to push any extra repairs. My car was fixed within a few days and the price was great! I will definitely be a returning customer in the future! read more

Honest, fair pricing, cash discounts. I moved 25 miles away and I still bring my truck back here because I am confident that it will be properly cared for. Mike is great to work with and he always offers preventive maintenance advice. I'm happy that I have found a reputable mechanic. read more

I called looking for immediate assistance and Mike was more than accommodating. By FAR the most reasonable, prompt, and thorough car service I've ever had. Very clean service station with knowledgeable and THOROUGH mechanics that don't nickel and dime you. My daughter will be driving soon and her car will only be serviced here. 12 star service. Lifetime customer. Thank you! read more

This is the first time I've had a chance to use spectrum car care and they outperformed services done quickly and efficiently I look forward to bring all of my vehicles to spectrum car care in the future read more

I had to take in my 2016 Toyota Avalon for repairs thinking the voltage regulator had to be replaced , of course I was first worried that repair cost would bankrupt me but it had to be done, luckily I had been referred here and was told they are totally honest and don't try to sell you on more repairs than that's actually needed...luckily there was nothing wrong with my car and I was extremely impressed and amazed on how professional and truly honest they were with me and my husband..without a doubt I will come back if anything is needed for any auto repairs read more