We had an issue with our van A/C. The owner Thomas got involved and resolved the issue and we are…read moreextremely happy with the results.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

My first visit (it won't be my last) Took my vehicle because a/c blowing hot air. They also did a…read morecomplete inspection and they did find a couple of things that needed repair. They sent me a complete thorough explanation along with photos. All work was completed in a timely manner. They are super friendly. I highly recommend them.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Dropped off my car for interlock, took all DAY and finally telling me "I need a new battery" even…read moreafter I don't have a ride, meanwhile spending 370 on the install.

We started bringing our vehicles here about a year ago. Their prices are better than other places…read morearound. The customer service is excellent. They are very friendly when they answer the phone and when you go into the office. From what I can tell they seem very honest regarding your car issues and they arent pushy at all. I definitely recommend this location for auto services.

It's been a while since I have experienced what I thought was an honest transaction at an auto…read morerepair shop. It's a tough balance between recommending what a car needs and determining what a customer can afford. Usually, you need to find a personal mechanic you can trust to get this balance. In this case, I like the way Christian Brothers moves. Their auto report and process alone are worth the visit.

Back in the day I would change my own oil and it would cost me about $30 for filter and oil. I…read morenormally get my oil changed at the dealership but couldn't get an appointment when I wanted so here I am. So be warned, I am very disconnected of oil change prices. To be honest, I was expecting the oil change to be $50 as I see flyers for around that price - but I rolled out of there with a $111 bill and a bit of shock. And that was with a coupon. Just for comparison last time I was at dealership I paid $154 for oil, filter, wipers, cabin filter, engine filter. When I got there 1 bay was available so I was guided in. The guy guiding me in was not the best and was obviously frustrated with me. I'll be that guy - I blame him. Throughout my life I've pulled campers and trailers and drove big vehicles in and out of the military. I am very good at maneuvering vehicles - but if you spotter doesn't know wtf they are doing and are giving bad/wrong hand-signals then you're going to be driving afoul. The bad part is that if they guide you wrong enough you'll drive into the pit. So either learn how to properly guide or offer to drive the car into the stall for the customer. Once you're in the stall they ask you what you want. At least for me, and maybe I'm going deaf, I could not properly hear what they were asking/selling. I had to have them repeat nearly everything. It may be beneficial for them to get the screen up close and talk to you more personally than to stand 5-10ft away and ask what services you want. As for the service itself, it was pretty good. It was a flurry of young folk flying around the car doing various tasks. Lots of calling when tasks are done and kind of felt like I was in a F1 pit stop. You sit in the car and wait, so no waiting room for you to chill in. The total time in the stall was maybe 15mins? Overall, service was good but... I'm going to be looking for someplace that maybe isn't as expensive. And who knows, I may be shocked that everywhere is this price.

Decided to pull into this location early on the Friday morning after Thanksgiving, anticipating…read morelines, especially given the fact, they don't take reservations. Luckily, when I pulled up, nobody was in line, and I was able to pull right into the first bay. From the minute I pulled in these guys took care of me. I swear, four young guys swarmed the bronco and started doing their thing and within 20 or so minutes they had me ready to go. One note. I wanted them to do a tire rotation, and they couldn't because they said their lifts weren't suitable for a full-size bronco. That seems to be a miss on Valvoline's part, but other than that, I definitely would rate this location high on Customer Service and speed.

I had a great experience at this location. Integrity is a lost characteristic and I was pleasantly…read moresurprised with the service, integrity, and accountability that was given by the staff. Honest, great value, and hard working, I would highly recommend. Thank you fixing my headlights!! Did exactly the service requested.

The service I received was high-quality high value in low cost. I would recommend them to anyone.read more

Be careful when you get a service done, we went to a different auto shop and they told us that our…read morebreak fluid was bad. I called Christian Brother's because we were supposed to have it done there a few months prior. They told me that " some auto shops tend to say the fluid is bad just to make a sale" They told me to take the truck back in so I did, then when they looked at the fluid it was really dark. They then tell me that "Maybe we were super busy and forgot to work on your vehicle and there was a mix up" I'm sorry but paying for a break fluid change and saying it "needed to be done asap" but not doing the work? I drove around with it not being done until I went to Monroe automotive... I'm glad the guys there caught it, I was able to get it done with Christian brothers. Which took more time for me since they didn't do it in the first place. We no longer take our vehicles here because of this.

Wowza! I will absolutely never go back to Christian Brothers Automotive on Ocotillo. My friends car…read morewas having hot air coming from their AC. He called me because the next morning he was taking it up north and said he needed to get it fixed asap. I said although (very) expensive, try Christian Brothers. I called beforehand, the guy on phone said that it would be $280 and would be done by the first half of day. Well, that was far from the truth. We then get a call saying the repair is now $1,300 and it will be done by end of day. Well, end of day comes around and they call and say the part they needed never came in, so they would not have the car done. The main issue here is on the phone were we told numerous times this repair would be done that night. I notified the guy who told me that I was quite unhappy because I would have taken it elsewhere if they were honest and upfront about not having the part and not being able to have it on time. Not one employee in that place apologized for what happened or (even better) tried to do anything to rectify the situation. I notified them we would be coming to pick up the car and take it to another place, which we did & we're saving some $$! It's hard to ever trust this establishment again, I would never recommend this place to a friend or family member.

Great efficient service with friendly staff and fair pricing! Shoutout to James, Nate, and the rest…read moreof the team!

Went there 10:30 am on July 29th. One guy was working the bay while I sat there 30 minutes watching…read morehim. I was expecting him to tell me to go inside the waiting room while he finished his project. I finally got out of the car and told him that it would have been nice if he would have directed me to the lobby. He said he was busy. I told him that I understood that but suggested that he at least do a 20 second check with me to direct me to step into the lobby. He replied that he didn't think my suggestion was helpful. I decided to not get the oil change. I have been a customer at Stinky's for about 3 years and always had outstanding customer service. I won't be back after this.

I've had nothing but great experiences at Valvoline. Every employee I've interacted with has been…read morepolite, professional, and informative. I come here for oil changes, but they always do a thorough inspection and provide a detailed printout of completed and recommended services. What really stands out is that they never pressure me into buying additional services. In fact, they've recommended I go elsewhere when it made more sense for me. They suggested I get a free tire rotation at Discount Tire instead of paying for one there, and they also recommended I have my mechanic replace a belt rather than having them do it--even though they offer both of those services. That honesty goes a long way. On top of the excellent service, the customer experience is outstanding. In the Arizona heat, they offered me a cold bottle of water and gave me the option to wait in their air-conditioned lobby instead of staying in my car while it was turned off. I'm always impressed by their professionalism, transparency, and customer-first approach. It's the only place my household trusts for our vehicles, and I highly recommend them!

Efficient, quick, and hassle-free…read more They recommended a few maintenance services, including a radiator flush since my car is over 100,000 miles and we're heading into the Arizona summer. I appreciated that they weren't pushy about it--just explained the recommendations and asked if I wanted to add anything. One of the best parts is that you can stay in your car during the entire service. They also have coupons available online, which helped make it a good value. Overall, a great experience and I'll definitely be back.

Great service, 18 point check before 1600 mile trip. Checked tire pressure, changed oil and filter,…read morechecked transmission fluid, radiator, and windshield water levels. Also checked air filters and all lights! It only took ten minutes and I never left the car. I was very impressed and will be back!

Great, quick professional oil change! They also check AC filters, tire pressure. And best part took…read more15 min and you don't even have to get out of your car!