We have had problems with latency and inconsistent speed. AT&T always comes and says all is fine…read more Ben and a team member came to the house and did a thorough troubleshooting--something ATT never does as they're only responsible for service to the house. We have a lot going on with smart devices, many devices, TVs, and gaming. He pinpointed some areas where the devices weren't getting optimal speed, listened to our specific needs, and devised a plan. Value was great and frankly he is likely under-pricing himself. Highly recommend if you have problems with your home network.

From the owner: At RMK Network Cabling - Data Voice Fiber, our mission is to provide top-notch cabling solutions…read morefor outfits of all sizes. We strive to keep businesses connected and productive. Our team of experienced cabling professionals have expertise in a variety of areas, including- Voice, Data & Fiber. From new construction design and buildouts to adding and repairing of existing CAT5E/6 and Fiber cables. We take a personalized approach to each client's needs, working closely with them to understand their unique challenges and develop customized solutions.

This verizon is horrible at processing orders and products, the only thing stopping me from leaving…read morea 1 star is there customer service, which I should add is leagues about their technical support. This isn't my first time with this Verizon or maybe even my second, might've been my 3rd but all times i left unsatisfied, the first biggest issue was when I came to get a transfer pin and I spent 30 minutes up there trying to get it just to be told it was invalid. This time. they created an issue and made it worse by not having anyone communicate towards me via email or customer support bc i contacted them all the way through. I made 2 same day orders in a period of 4 days trying to order 2 different phones cases for the IPhone 16e, the first one I cancelled bc 2 days went by and they never processed the order so I assumed they were out of stock and I didn't feel like waiting any longer, keep in mind I called up there to make sure the order was processin. the 2nd order which I just picked up I had to contact customer service for the millionth time bc I've never had a store not process a order for pickup and they had to instruct me to go in person even though the store was not willing to process it for pickup and that annoyed me, what makes it worse is the idea that they had the case ready for pickup once I got there so they were just to lazy to go through the normal process. Nonetheless avoiding this Verizon at all cost at this point to many headaches for no reason, I see why they're rated the way they are now, i hope I never Have to conduct business with that store ever again.

The ratings are zero. The manager Lewis doesn't know what he's talking about. He's very rude and…read morenauseous. All the other representatives of Verizon don't know their hand from their back. Their cell phones are cheap. The customer is always is wrong because they don't know how to do their jobs properly. They wouldn't exchange our phones. We've been back four times in a row. Now they to go and get another provider. Because Verizon and the people they hire. Don't know how to work. They're a bunch of dumbasses. Yeah you heard me. Right. Verizon sucks. Employees suck.

These guys What a…read morejoke don't know their head from their ass. Trying to sue my company because we had a utility that they didn't locate. They marked the site clear big ass waste of time corporate baloney Technician was complete in the dark, charging us for their inefficiency. Bring it on charter, your buddy Jeff Thank you can just pass it along to an insurance company and let the lawyers fight about it like there's not humans involved I see your procedure and it is a crock

Worst internet reliability, ever…read more When moving to Fort Worth I had to choose between AT&T DSL and Charter's cable internet. Naturally, I'd prefer to have cable over DSL. Charter also had incredible pricing! $30/mth for 60mbs down. So, of course I want with charter. Unfortunately, the reliability of the network has been terrible. In less than a year, I've had over 10 technicians come to my house and work on the line in my back yard. My wife and I are sort of used to it now. We watch all TV over the Internet. So it's just normal now for a show to pause and wait for a min or two during each episode. A rep told me on the phone that if I expected more reliability, I needed to upgrade to business class. What a joke! Unfortunately we're stuck with them. Honestly, if it were more reliable, I'd rate them a 4 or 5. Customer service has been ok. Go with someone else if you can.

If you could give a zero stars review it would be more accurate than one star. Please if your…read morefamily has medical realted or other critical reasons why establishing internet service is essential make sure that you have a back up solution while you wait for install or choose another provider. Reliability to meet commitments is not something Frontier understands. We were trying to establish new service in an area of town where new lines needed to be installed by their 3rd party contractor. After placing the order several weeks ago and calling twice the pervious week to make sure that work would be completed....the day on stall nothing...no update no information about when service will be connected. When I contacted Frontier on the install day to get a more exact time for the installation I was told the work had not yet been even assigned to a tech because the external work was not completed. No call to update me that the service install would fall off schedule and that we didn't need to have someone take leave from work to be available. Customer Service can't provide the name of the 3rd party or a number to seek an update. The worst part of the customer service experience is the utter lack of accountability and consideration for their customer's time. When I asked to speak to a supervisor I was told it is impossible to be I could connected to a supervisor. They would need to call me back in 24-28 hours. When I asked who their agent's supervisor was they didn't know. The customer service agent has no way to transfer the call to a supervisor in the call center? Really? I'm sharing my experience not just to warn potential customers in my area but also with the hope that this review makes its way to CEO Nick Jeffery or Charlon McIntosh, Chief Customer Operations Officer. The answer is simple, meet your commitments or have the decency to not blame the failure on your 3rd party sub. Communicate you will not delivery as promised, say your sorry and reset expectations so your customer can make other arrangements.

Frontier Internet used to a good company. I signed up for the $29.99 offer which included a free…read morerouter. They never sent the router. I didn't care because I already had a great router. However, when we had an internet outage, tech support said they couldn't help me because we didn't have their router. Which is ridiculous. I spent 45 minutes on chat support trying to get the free router. They finally agreed to send it, but they are now charging us an extra $7 a month. Chat support said there would be no charges. They lied. This company uses chat support that doesn't speak English and they try to add on extra charges like con artists. It's been a week now since I've tried to get my free modem. They took the charge off but then demanded I return the modem. I have wasted at least 6 hours trying to get this resolved. Today I thought everything was resolved after spending an another hour on chat with them. Guess what, they just sent me another bill for the modem. Do not use Frontier Internet. You will waste hours on chat with people in some foreign company who don't understand English. They will say something is fixed and then try to bill you for something that is supposed to be free.

Customer service is the worst. They came out to bury the fiber, I told them I wanted it 6 inches…read moredown so when I aerate my lawn the fiber line would not be damaged. They only we down maybe 2 inches. I called to have the bury it deeper and all I got was a run around. I told them that when I aerate and the fiber line is cut all the repairs are on them not me. Update Customer service called and had 3 techs out within an hour, they reburied the fiber line to the depth needed. It took a lot to get it done and thankfully they finally responded.

Terrible customer service. Don't be fooled by their low prices. The service sucks just as bad as…read moretheir customer service.

Keoni Cano was great! He was able to come get our service switched to a new house, and was great…read moreeven when my baby was trying to hand him everything. It was a pain to find signal but he did amazing and made sure to find a spot for us to get service. Nextlink and Keoni are great! The price is great for the internet too and I've never had problems with buffering. If our service has ever went out in the 5 years I've used them, it's been fixed quickly and without issue.

Jacob casey was very helpful and skilled on time and done a really good job very happy with him…read moreand the service I was given

Although it may be a deal to get Frontier, to actually set up an account is such a hassle. We have…read morebeen told we have to show photo ID, sent an email. Now apparently we must talk to over 10 representatives who keep requesting a photo ID to be emailed to THEM. On the phone for over 2.5 hours is crazy and they seem very unorganized and seems like they don't even keep track of how far in the process you've gone. We just keep restarting with a new representative. Also, being told you have to wait 48 hours to confirm your photo ID after every call and then THEY call you almost 4 times a day telling you about the 48 hour wait. Like can y'all get somewhat organized before trying to make customers jump through hoops when we're already trying to get the service.

I called about my internet speed and was told by the rep that I needed to bring the old modem in to…read morebe swapped out. I got here at 12 pm on a wed. There are two employees and 5 customers I'm third in line. You log in at the kiosk by the door and wait in the queue. People are just walking in and not signing in so there is that. The place is nice and the AC is legit. The two employees seem to be personalizing their service to the person they are helping. The longer they take with those customers more and more people keep walking in. Seems like the clientele is older and as I people watch... the clients are in need of a lot more one on one time and more employees are needed! Dee got to me 25 min and she was just as happy and friendly! Process was easy but plan on a wait!

SUPER SLOW! And don't let a gust of wind blow! The internet is so iffy and always go on and off…read more I'm over it. It came with the apartment I live in and now I see they're just as cheap and them! Would NOT recommend AT ALL!

They were awesome. We had really bad luck in the past with another provider at our old house and…read morethis company put us at complete ease. They took the time to really learn about what we wanted to accomplish with our internet service and TV needs. They gave us options and no pressure through the entire process. When they completed the install we couldn't even tell they had been in our house for a couple of hours and everything looked like what you would expect from a professional. We definitely will use them again and refer them to our our friends and family.

From the owner: Kelstar takes great pride in our ability to consistently earn the highest marks of satisfaction on…read morecompletion of work provided. With infrastructure, manpower, and top-notch leadership, Kelstar can take on even the most challenging of tasks for any provider. We help connect you to the latest in technology to provide solutions for your future, whether you are looking for Satellite TV, Cable, Internet and Security Home Automations Products. We represent brands like DIRECTV, Viasat, Vivint, HughesNet & also provide Business Class Phone solutions. As a leading smart home technology provider, vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions. Our team is trained to install, service and maintain this state-of-the-art I.O.T. technology--helping you to create a more conscious and thoughtful home with a nest PRO. Call us today!