This business is not customer focused. They seem to be in a fight with the town about a downed tree…read moreand have left the customers without service for almost a week. Not the way I would run a business.

Worst experience I ever had turning on a new service and it still doesn't work even close to what…read morewas sold. Long story short, great sales experience. I opted for the 2Gig eero7 mesh router unit with cellular backup. Next day they are out to mark the property for the fiber run to the house. That's about as good as it gets unfortunately. "Outdoor" Tech came Monday to bury fiber to the house and cut my Spectrum Cable, so I was out of internet service for a day and a half until Spectrum ran a new line yesterday. I ordered 2Gig with eero7 and cellular backup. Tech couldn't get the unit to work. After 5 hours, he ended up putting in a Radisys all in one ONT instead and that was able to be provisioned.. He told me that the other end was a Radisys unit, so it had to be a Radisys ONT on my end. I don't know what to believe.. So here I sit without the eero7 setup, max speed of 800MB if I'm plugged in. I was told the Nokia won't work at my house?? Called them Wednesday and they said the eero7 should have been installed and absolutely should work, now they're sending the same guy out today (Friday) to see what they can do between 1 and 5. Tech calls to say he's running late around 1PM. Promptly at 1:30 Tech drives down my road and turns around, I go out to meet him and he's gone. He said he had to run do a quick call and will return. 4 hours later, 5:30PM on a Friday, I call him. He said he said he was going to stop by and tell me in person that he couldn't do anything for me until they upgrade the head end. Now here I sit on Friday evening with no resolution and no idea who's telling the truth at Ripple, but now I guess I'll have to wait until Monday to call then to see if I can get a truthful answer. BTW, they did make sure to charge me my first month's bill after the tech left the first time..... Just Awful.

After several horrendous attempts of service with other internet providers, finally one that offers…read morespeed and the capability for all my needs. Streaming, gaming, and WiFi is no longer an issue for me and my family. Thanks to Lunar Int Technology.

The Starrmobile staff were very knowledgable about their product and services. The team as a whole…read moreprovided outstanding customer service and exhibited great professionalism... My experience was very pleasant and I would highly recommend this establishment.

Very busy store. Did not have to wait long on Saturday. Expect to spend a couple of hours if you…read moreare looking to buy a phone or service. We were there to transfer 4 devices from carrier to Verizon. Samantha was a big help and even helped us after we left the store to make sure our devices were activated. Also took the time to mail a SIM card by FedEx(paid for by the store) to our daughter in another state. I did have to return to the store 2 days later with an issue with my phone. Samantha and maybe a manager helped me out then too. I was surprised at the amount of help they have in the store. Again be prepared to be here awhile.

I have been a loyal customer with Verizon since their establishment and to receive such poor…read morecustomer service is unacceptable. I really can't think of anywhere else I was treated so rudely. I wasn't able to get a plan that suited me and settled for much less, so this isn't over. The agent, who didn't introduce herself, never made eye contact with me and barely spoke to me at all. I asked for a simple confirmation to make sure my bill wouldn't increase. She rudely commented "that's what I said". I was absolutely speechless after that, which was a good thing. I had two requests from the beginning, to back up my contacts and photos to another phone I brought in. I walked outside and checked the phone to find neither the photos or contacts were transferred over. Fortunately my husband was able to transfer everything over and I didn't need to go to a different location, because I will never ever step foot at that location as long as I live!

My small web based company recently started using the internet services from PANGAEA. I can not…read moreexpress in words how awesome the customer service and service has been. They resolve complaints and needs very quickly. My service has never been out and my speed has been efficient and consistent. I could not ask for better than PANGAEA. Thank You, Tonya Portis Puppawrazzis

BUYER BEWARE OF THE 3 year contract!!!! This company is terrible and play dirty. We had a business…read morethat was forced to close after a major hurricane took out most of our area. This company knowingly placed a judgement on me and garnished my wages after I repeatedly advised we did not have the money to pay their $2500 fee for having to end service at almost the full 3 years! They do not care about people they care about money. DO NOT USE THEM ESPECIALLY OF YOU ARE A SMALL BUSINESS!!!!!

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

Don't trust ATT. They lie about everything. Reliability is poor. customer service is a joke…read more Promises mean nothing. Not recommended!

This is the worst internet since we have ever paid for! There is a fairly large percentage of time…read morewe have interruptions or no service, several service calls and we still have no fix! I think it is time for a change!

If it was not for the fact I can't get a diferent Energy Provider where I live, I would. This…read morecompany will charge you for their mistakes, I am stuck with a 600+ bill from them becuase they mix up some paperwork, my wife called in to fix their mess, but we have to pay for their mistake, watch out I recomend connecting your power with anyone else but them.

Best ISP experience I've ever had. If you live in their service area, you really need to consider…read morethese guys. We had intermittent power outages during the snowstorm and it unfortunately fried my company's VPN hardware and PTC's modem/router which were all on the same power strip. I called their support number (got a LIVING/BREATHING person after the first ring by the way) and they sent a technician out in less than 30 minutes. Technician had the needed hardware on hand and had my business back up and running. From the time I called to the time my issue was fully resolved was less than an hour. This is the second time I've had to have a technician out; first time was to wire additional rooms with Ethernet, which was supposed to be done by the contractor before we moved into the building. PTC handled it same-day I called with no hassle! A lot of people in the US can only dream of having a locally-based ISP that treats them this well, can't recommend them enough!

5 years now, we've upgraded to the "unlimited" plan and it just keeps working. I spent all of the…read moreCOVID lockdowns working from my place in NC and Skyrunner kept going! Worth every penny, and thank you. :)

We lose our connection a lot. Since early July 2026 it's happened 3 or 4 times. Can't get a…read moreresponse from anyone there. We've been customers for at least 5 years and currently looking for new, more dependable service.