Terrible Reliability and Service after only 6 Days…read more - Signed up for Service on the morning of March 13th had to wait 4 days for install Appointment on March 17th - On March 23rd (6 Days) the Internet Service went dead due to a Frontier Port Issue (their fault) - Was told to wait (2-3 days) to have a technician come out to fix the Frontier Port Problem - Also, their setup fees of $149 are unreasonable, they also charge you for your own Router $10. I was told by the Install Technician that Frontier will not wave the $10 per month router fee even if you have your own equipment.

This review is for Frontier in the Garland, TX, area....Select another service provider, if there…read moreis one available. Unfortunately for us, the only service provider for our apartment is Frontier and they are crap. When I signed up for service with the rep for our apartment, I did not ask for any extra services like an internet "security" service I didn't need; nor did I ask for their router; nor did I ask for HBO Now. When I realized these extra services were tacked on "free" I called their customer service and had them remove them from my account as I didn't need them and wouldn't use them. I still got billed for the HBO Now, even after calling them twice and telling them to remove it and that I would never use it. When the service was connected to my apartment, I asked the installer about the router...I told him I had my own and wouldn't need theirs. He tells me its already included in my service fee and I wasn't going to be charged extra for it. Yeah. OK. That's why a monthly $10 router fee is permanently listed on my bill, even after repeated calls to Frontier about removing it. They said I signed a contract that required it (I specifically didn't sign up for a contract plan as we aren't sure how long we would stay in this apartment, so I'm not sure what annual contract they are talking about). And tonight (09-25-2018), I paid the bill online using my credit card. The due date on the bill is 09-25-2018. However, the confirmation number date from the receipt I received says 09-26-2018. How much you want to bet they are going to charge me a late fee next month? This company is crap and shady. They're going to nickel and dime you to death at any opportunity. If I had a choice of service providers, Frontier wouldn't be in the top 50.

Horrible service, the app never works to pay my bill on time. Time Warner was bad but Spectrum is…read moregarbage. I wish I had other options from my area.

Spectrum cuts off ESPN with no notice on holiday weekend and the start of college football. I am…read morepaying over $250 a month for this bs! Don't blame it on Disney! Make a deal!

Great service and fair prices! No issues and helped resolve a problem that has nothing to do with…read moreantenna.

Good folks; imprecise results with antennas, but they do what they advertise. Recommended without…read morereservation.

I was a loyal customer of Frontier for seven years. I had great service over the years, despite…read moreoccasional outages that every internet company experiences. I cancelled my service today due to a competitor offering a better speed & pricing. Cancellation with Frontier took about 17 minutes, which was ok as I understood they would try to sell me another plan with 'better' pricing. However, I still cancelled and they are charging me what was explained to me as a standard $50 for shipping and handling for me to return my equipment...when other companies offer free drop off at the end of service! For this reason alone I would not recommend Frontier. I will go to my socials and spread the word of this $50 fee when Frontier has already collected thousands from me over the years.

Two words: Stay Away frontier is such a bad service. their…read moreinternet constantly disconnects in the evenings and they keep telling that they checked and everything looks good. If they send some technician, they charge $150. Really? two words: Get Out. Frontier, get your things together. Get rid of that cheap AI chatbot first.

I looked at Spectrum and ordered but after reading bad reviews I changed my mind and returned all…read morethe material and equipment. They then said I owed the although I never established services. They have extremely poor customer service and support. They now have me in collections. Do not get fooled especially by the senior discount!!

Pretty lousy. I subscribed to Spectrum in late March and cancelled my service before the second…read moreweek in April. I would not recommend Spectrum services at all. Good luck if you have it.

Wow what a joke ! This company does not care about their long term customers at all ! We moved then…read morecalled them to reconnect and were told that the price will go up and now I have to pay $10 if we don't want it removed from our bank autopay. They hung up on us or got "disconnected" never called us back so we called back and another 40 minutes wasted and when we did get to talk again they kept making up extra fees then I got some condensation jerk that lied to us again. I said stop !!! and to just refund our new hook up fee. They do not care about customer service at all. I'm going with Dish ,so much more pleasant to deal with and much better price. My whole church is pulling the plug on direct tv and we are all glad we did .

I originally had Direct TV installed. However, the service did not work due to Frontier. I…read morecancelled both. Specifically Direct TV in October. I returned their system and have the paper work to prove it. They continued to charge my Mastercard for November, December, and January. I have called numerous times about these charges. They keep telling me I didn't cancel till January. These charges are unjust and they refuse to credit my card, even though I have the paperwork to prove this. So, if you are thinking about getting their service, DON'T!

I met this good brother through a close personal friend. I was looking for a new service that had…read moreeverything i was looking including sports and movies. He gave me a free 24 hour trial and i haven't looked back since, this is some of the best cable i ever had and the quality is . Movies are crystal clear without the buffer, classic shows from Night court/different strokes/family matters all on the 24/7 classic shows. But if your tired of the big companies assaulting you monthly on your bill give your business. You will not be disappointed

Robbie is very personable and helpful. He helped us set up our first Firestick and we will have him…read morewith some