A great find! We had a TV that powered on and immediately shut off. The appointment was easy to…read moresetup, he diagnosed the issue within 24 hours and called us back. We were happy with the service and will use them again if needed!

I can't really say how the service is because I didn't follow up after the $70 or so estimate. I…read moretook a 3 or 4 year old tv in and the replacement of the power supply would have cost as much as a new tv. I passed. So $70 down the drain but they at least disposed of the tv for me properly which I appreciate. Very friendly as well.

Recommendation for Chris Sanchez- Provision Audio, Rowlett, Texas…read more We don't recall ever having been so impressed with a service or business owner as we are with Chris Sanchez - Provision Audio. Chris is an extraordinary example of excellence, both in product and customer service. The home audio/video services that we purchased far exceeded our expectations. Chris created a customized package that perfectly, and beautifully suits our home, our budget, and most importantly, us. From the very beginning, he treated us as though we were his most important clients, and our project was given his full attention. Chris and his team were a pleasure to work with. We offer them our highest recommendations. Curt & Debra Armstrong Feb 2020

Chris Sanchez of Provision Audio Video simply did a fantastic job with helping upgrade our various…read morehome audio video and wifi systems. Although we are not very tech savvy, he was incredibly patient and walked us through the various options for the various television, sound, and wifi upgrades we were considering. He really listened carefully to our preferences and did not try to sell us anything more extravagant than what we wanted or needed. His quote was easily the most professional of the ones we received as he nicely grouped the project by the respective rooms and provided detailed information about each product and the pricing. His quote was also significantly lower than the quote we received from a much bigger company that provided us a quote that was not easy to decipher. Chris also was incredibly punctual and he worked very efficiently. Although I think our project may have been a mid-level project for Chris, he treated us like V.I.P.s, carefully explaining everything he did, big or small. He also has followed up with us as promised after he completed all of the work we contracted him to do -- on his own time and for no extra payment -- to help us better learn how to operate our new equipment and systems. Given that Chris is incredibly knowledgeable and professional, and just an exceptionally pleasant, respectful, and kind person, we will definitely hire him for any other audio visual projects we may have in the future and we hope his company continues to grow as it has over the past few years.

Needed speakers added to our Salon in Richardson. Billy's team did a great job and very…read moreprofessional. I would recommend him to any of my friends. The sound is great and the sonos solution is awesome. Very happy with the product and installation.

Needed big screen put up and job was done in a very quick time frame. Excellent work at very…read morereasonable price compared to others. Good to know mounting tvs are not the only thing they do. Will definitely call again for future projects.

Paid Thomas when his guys got through supposed to come back and hook me up to the grid that was…read moreover 3 months ago still waiting losing faith quick Thomas is not calling me back he won't return my calls very unhappy be careful what you sign up for

Get in writing an installation date otherwise good luck expecting a timely install based on…read morepromises made by sales. Gave the company a deposit in October and got a refund of the deposit in Late December after chasing them for the money. Lots of choices out there. Choose others.

Brian was recommended to me by a friend who had their home fully set up with extensive audio,…read morevisual a few years ago. Our wi-fi didn't reach into our yard or quite a bit of the house. We had added an extender, but that really didn't do much. Brian came by, scoped out the house and other technical stuff. I got a written bid the next day with a few options. We went with what he thought would do the best job. He quickly scheduled us and he and his team were professional, they wore masks and booties, they communicated well as a team and with me as needed. I would recommend them!

Since August 6, 2024, I have been reaching out to Yes Installation for help with replacing a…read morecamera. I received inconsistent responses until September 4, 2024, when I had to repeatedly call and text. Eventually, their Denver office dismissed me, claiming they no longer service my camera system, despite having replaced the cameras just three months prior. They even texted me that my camera system would be available soon. Now, they say they have no cameras because my system is "too old," even though it's a brand new Lorex system installed in 2023. After a month of inquiries, I received a sarcastic comment from the person responsible for ordering cameras, stating that they no longer service such old models. Why provide me with misleading information for an entire month? How can you claim not to service them when you just did three months ago? I strongly advise against doing business with them; you will only encounter frustration. I have text message evidence of our communication and wish I could have recorded our phone call, as it was both disrespectful and unprofessional.

We just recently hired this veteran owned company to revamp our internet. The customer service was…read moretop notch. Jeff Skinner (the owner) and his team communicated throughout the entire process. They went above and beyond and cleaned up our rack and thoroughly explained what they did. They also wired the offices and setup a guest network. I can't say enough about the exceptional job these guys did. The team he brought were professional and friendly. We are excited to have a stable network and I can't say enough about what a great overall experience it was working with this team. Thank you!

BlockTech Installations has wonderful customer service! I got two TVs mounted with LED lights…read moreadded. He hid all my wires and everything was professionally done. Will definitely book again for my next move.

Rockwall One Hour Air Conditioning & Heating came to my rescue. My air conditioner went out on a…read moreSaturday evening. I called numerous companies and Rockwall One Hour was there really in an hour. Great service. Vicki

This company and it's owner, NATHAN DICKINSON, is a FRAUD. I was just scammed out of almost 4,000…read more I honestly admit I should have gotten a second opinion because that sounded like too much money for a compressor but I am a single female and I had used this company TWICE before. Nathan is a NEW owner and he took my money and pretended to install a new compressor and 30 minutes after he left, it stopped working. I called and called and he would not answer. He finally came back a few days later (said all his tools were locked in his truck) and he said he saw what the problem was and would come back in a few days to fix the "secondary" problem. All the while being as friendly as he could be. I immediately called a new company out who showed me the serial number inside was the original compressor from 2017 and NOTHING was new and it was filthy. They fixed it that night. Nothing needed to be changed out. I was able to put a stop payment on the credit card for 1/2 the amount (hopefully) but the rest was cash. (stupid). He said his card reader wasn't working. THIS IS NOT THE SAME COMPANY AS BEFORE. HE IS A FRAUD.