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    Speech Improvement Center

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    4 months ago

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    2 years ago

    Excellent patient care and compassion with helping their client families . Very understanding and caring

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    Sound It Out Speech Therapy

    Sound It Out Speech Therapy

    4.9(38 reviews)
    6.5 mi
    Free consultations
    Women-owned & operated

    Awesome team to work with! I work for Providence home health and we use Sound it Out Speech as a…read morecontractor and have had an amazing experience! Very nice team and speedy fast response time. They have great communication and our patients love their speech therapists! Speech therapists are difficult to find, so they have been a great addition to our team.

    We have had such a wonderful experience with Sound It Out Speech Therapy. They are incredibly…read morehelpful, accommodating, and easy to work with, and the fact that they come to the house has been such a gift for our family. They also accept the Self-Determination Program, which has made services much more accessible for us. After working with Ms. Kristin for a little over a year, we have seen the most improvement we've ever seen with my daughter. Her articulation is so much better, her vocabulary has increased tremendously, and she is now 100% intelligible. What I appreciate most about Kristin is that she really understands PDA. She does not push my daughter in a way that overwhelms her, but she still encourages her to work, participate, and have fun while doing it. Kyra is also wonderful to work with. If there is ever a problem, no matter what it is, she will work with you to find a solution. We are so grateful for Kristin, Kyra, and Sound It Out Speech Therapy and would absolutely recommend them.

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    Therapy Lounge Center

    Therapy Lounge Center

    3.2(10 reviews)
    0.5 mi

    2star for this place, bad communication and coordination towards appointments, manager has no skill…read moreand doesn't seem to care about complaints, typical managers. Who ever schedules appointments. Doesn't know what hashes doing, how will a therapist not know that the child has been assigned to her?? That's ridiculous, everything comes from the front office. Get off that social media and do your job! Definitely not having nothing to do with these empty headed staff!

    I am formally reporting this facility for potential fraud and gross negligence in referral…read moremanagement. This provider has held my daughter's referral since November, yet failed to provide any services while simultaneously claiming that I canceled or missed appointments, which is false and unsupported by evidence. Despite my repeated attempts over the last weeks weeks to schedule and resolve this issue -- including countless phone calls and voicemails -- they failed to communicate or deliver care. As someone who works in referral coordination, I know that standard protocol requires that if a patient cannot be scheduled within a reasonable timeframe (typically 2-3 weeks), the referral should be closed and returned to the referring provider. This facility did not follow that protocol and instead kept the referral open for months without services, while later attempting to place blame on the patient. They have also claimed to send multiple emails and Zoom links that I never received, and they are unable to provide any proof of those communications. Meanwhile, I have documented proof of my attempts to contact them and confirmation from my daughter's doctor that the referral was active and received. It is extremely concerning that a provider would: * Retain referrals without delivering care * Falsely claim missed appointments * Fail to maintain accurate communication records * Blame patients for internal scheduling errors This behavior raises serious concerns about billing practices, record integrity, and compliance with state healthcare standards. Due to their actions, my child lost over two months of medically necessary therapy. This is unacceptable and warrants investigation. I believe this facility should be audited and reviewed, as their practices are harmful to patients and appear to be inconsistent with state and professional standards.

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    Chatterbox Speech Pathology - We love to read together!

    Chatterbox Speech Pathology

    4.5(22 reviews)
    13.9 mi

    Long overdue review of Chatterbox. It's been about a year since we left Chatterbox, but I'm very…read morethankful for the services that they provided to my son. When my son was 3 years old, I brought him to Chatterbox since he was no longer developing verbally. In fact, he had regressed badly in preschool, and was largely not verbal there during the day. We later had him diagnosed with autism (ASD), and were able to pursue other services, but at the time, all we had was Chatterbox. After the initial intake with Courtney, he was accepted as a patient, and we got on the schedule pretty quickly. I don't believe it is this available or open normally, so I guess we got lucky. We set goals and we were coming to Chatterbox for 30 minute sessions (really 25 minutes) twice a week. We worked on some basic things, but given the later ASD diagnosis, we did what we could here. The end result was that after almost a year, he was verbal again and we met some of our goals. I didn't mind continuing with Chatterbox, but by that point, my son's needs were greater in other areas, so most of his time afterschool was allocated to behavior therapy instead. All in all, we are very thankful for the services that Chatterbox provided. Eternally grateful for the services delivered by Marina, Denny, Amanda, and Jenn. Also thankful to Priscilla for being great to work with from a scheduling and administrative perspective. Anyone who comes here will know right away that the parking lot is comical. The entrance on Cherry actually features bi-directional traffic, even though it's only wide enough for a single vehicle. If I do manage to get in this way, I'll do a quick pass through the lot, and if no spots, I'll make a right in the alleyway and another right on Reagan St., then another right back onto Katella, where there is usually street parking in front of the dentist.

    My son was a former client of Chatterbox Speech for 1.5 years receiving speech therapy 1x/week…read more We've had multiple therapists but the ones that he connected with were Emilia F. and Kirsten S. Highly recommend them! He saw Melissa M. once and she was amazing too. When Regional Center stopped paying for his speech therapy due to aging out, my husband and I paid out of pocket. I would pay via Venmo. When it got too expensive, I decided to stop services as he was already going to preschool and getting speech therapy there. I received a phone call from billing assistant Jennifer that I owed for three service dates, which was fine. So I paid via credit card. She claimed I didn't pay for some of the dates and that they never received payment from Venmo, but I was happy to provide proof. She asked me to text it to their phone number which was their main line. Okay, I texted all the screenshots. FOUR months has gone by and I receive a phone call from her that they never received the proof. She applied the credit card payment to a date that I had already paid through Venmo. I'm trying to call and email her to get this resolved- no answer. I called the Los Alamitos office multiple times and even asked to speak to the billing manager. The front desk told me the number that Jennifer wanted me to text the info. to was the landline and they can't get texts.... uhm okay.... so I asked for an alternative number so they can forward the information to the billing manager Sarah. I even screenshot my bank account activity, Venmo activity, and a typed Word document of services dates + payment dates. Finally I received a phone call from Sarah that it was entered incorrectly and the balance is $0. It's crazy how I had to take initiative and multiple attempts to get this resolved. If they didn't forward the info to Sarah, it may still go on and on! Please fire or move Jennifer to a different role as she is obviously incapable of this job.

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    Speech Improvement Center - speech_therapists - Updated September 2026

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