Great service, knowledgeable only adds to the quality of work they do. They also provided a…read morediagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed.

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

Quoted a "quick fix," performed unauthorized work, charged $530, and refused to explain the bill…read more I would strongly caution women in particular before coming here. Very rude and dishonest about charges. If you don't understand car repairs, you could easily be taken advantage of. I have no doubt I would have been charged even more if I didn't know how simple this repair should have been. Unprofessional, unauthorized charges, and extremely disrespectful behavior. Before bringing my car in, I clearly explained the issue: a specific electrical A/C problem (turning on/off). The system was already working and recently serviced. I made it clear I only needed a quick, straightforward fix with no unnecessary servicing, and that I would not bring it in if he planned to service the whole system.Chuy said he understood and that it would be a quick fix. The only charge I authorized was a $150 diagnostic fee. Despite this, after I dropped my car off, he performed and charged for an A/C service I did not authorize, along with additional unapproved work. On Tuesday, he called while I was rushing to class and told me I could not call him back shortly after, forcing me to have my dad call. After that, he avoided communicating with me and instead kept saying, "I talked to your dad," even though I repeatedly asked him to speak directly with me. By Wednesday, the issue still wasn't fixed, yet I was already told it would cost around $300. He later said the repair would take less than an hour, but my car wasn't ready until Friday. When I picked it up, the total was $530, meaning $380 in charges were added without my authorization. He provided an invoice, but it did not include a clear breakdown of labor vs. parts and was sent to my dad instead of me. When I asked for an explanation, he refused and said, "Let's call your dad, he can pay the rest." Even while I was paying with my own card, he asked if my dad was going to pay and told me I was being "emotional." He then said, "One day you're going to grow up and learn..." I also noticed multiple 5 star reviews describing him as "honest," which is difficult to reconcile with my experience. If you don't have a strong understanding of car repairs or pricing, I would be especially cautious and make sure everything is clearly authorized and itemized in writing. This raises serious concerns about: $380 in unauthorized charges Unauthorized services despite clear instructions Misrepresentation of cost and scope Lack of itemized billing Refusal to communicate with the actual customer Dismissive and sexist behavior This was a simple repair that should have been quick and affordable. Instead, it took 5 days, cost $530, and involved unprofessional treatment.I would strongly recommend going elsewhere.

Was very disappointed with the work on my brakes, my lug nut and stud was stripped, and bent left…read moredangling. I would have not known until I purchased 4 new tires. Disappointed as in when calling them, I asked can they remove the lug and stud that was damaged, I am not asking for anything free, I already purchased 4 new tires.I wanted them to take off what they had broken. And they would not, I had no other work done. He was the last to remove and replaced back when I paid for that service.( changing brakes) Did not pay him to damage and not honor what he clearly messed up. I really believe he did that because I told him I would purchase my tires somewhere else, Because his price was way over charged. Beware lady's being taken advantage of. Not a business i would reccomend. And if you do go there have your work check by someone else because they are not very reputable.

We need more than five stars! Knowledgeable, honest and kind. We have a car that is new to us…read morewith crazy problems and this shop is helping us work through them. So grateful. Honesty feels great in a mechanic!

Perrys has did all of my car work for years and they are trustworthy and do very high end work. I…read morehad my car smogged yesterday and was in and out in about 20 minutes. I would recommend them to anyone for all types of vehicle repair and maintenance.

Friend of mine recommended Cary's I frist brought my Honda CRV into Cary's for tuneup I have close…read moreto 200,000 miles. The turn up was great just what my car needed, spark plus radiator cap, very inexpensive. I've been back to Cary's 3 other times Mike is always upfront and honest about the repairs. I recommend Cary's to my friends and family.

Best mechanic in the northstate, honest work that is also affordable, which is hard to find these…read moredays.

Trustworthy and knowledgeable - I trust them with all my auto repairs. Their prices are reasonable…read moreand they do good work!!!

All I have to say is, I must have gotten PTSD from my experience with this shop "Quality Auto…read moreRepair" in the past because as I look for the best deal on tires, I happen to run across advertisement for them and decide to read their reviews and Oh my God some of them were almost exactly what I went through with them which sent shivers down my spine.... Here I thought when they packed up and left their Hartnell shop that they left town all together... Only it seems these people packed up and just moved across town to a new location for a fresh start with the same quality of service, "POOR" no pun intended... One reviewer says it was recommended by the tow truck driver to go to this shop and that's funny because that's exactly how I ended up at this shop for my awful experience and I as well had a feeling that the tow truck driver and the owner of this business were friends... This tow truck driver should be a little more careful with his referrals because his boss might not like him doing that.... I learned a lot from this experience, one of which is you don't need a certificate to open automotive repair shop unless you do break and light inspections, or smog certification... Anything else you can just wing it and hope for the best

Awesome and convenient oil change! They came right to the house and changed the oil right in my…read moredriveway. And for the price you can't beat that convenience. We're kinda stuck at home due to a surgery and this was a life saver! Thanks guys!

Lee came right to us when we called the night before Thanksgiving. It was a blessing he was…read moreavailable because the timing couldn't have been more unfortunate. He was quick, efficient, and pleasant to talk to. Give him a call or text if you need some car help! We called for a flat and he was able to repair it with no issue.

BEWARE You Will Be Scammed Here: This is a scam shop that will rip you off. This is not a family…read morebusiness it was taken over by the original owners son who is nothing but a crook. They depend on customers who don't know about complex European cars, systems, and programming/diagnostics to rip you off. When you bring your car here they will charge you a diagnostic fee, perform no diagnostics however, tell you the repairs will be thousands of dollars to get your car running again. I was personally told the problem was a small module that flailed and would cost hundreds to replace then given a diagnostic report stating it would cost $3000+ to replace entire vehicle computer systems that failed and require replacement to get my European car running again. I asked repeatedly for diagnostic decision trees to verify how they came to that conclusion. They were unable to verify their own diagnoses. Towed the vehicle out of this scam shop and put in a $150 fuel pump that was the issue. The service is great! The scammers are nice! And the shop is clean (they don't actually work on cars here just diagnose expensive scams). It looks like a legitimate business but you will be scammed. Business owner responded trying to say it's not their shop which is just more deception. Beware of this shop.

Long time family ownership makes for pride and reliability. I've been a customer here for 25 years…read moreand have never had a disappointing encounter. Everyone here is capable, service-oriented, and exceptionally professional. It's a wonderful business.

Is the owner, Rick, charming? Yes. Does he explains everything in detail. Yes. Does he change…read morethings without contacting customer. YES. I had R&R rebuild my 1991 suzuki sidekick. $9000. They sent the engine to A & I. So initially when I decided to do this little adventure with Rick and Kevin all was well. I mean there were some red flags, like not getting back to me ever, everything taking FOREVER, and a bit of the mansplaining but I let it slide. When we started the rebuild Rick wanted to replace the clutch. He had a certain one in mind which was higher performance. We also assumed new alternator and starter as both were failing. So I called every few weeks and it was taking a while and then the day finally comes and we go get her. Rick shows us some stuff and off we go. We are supposed to put 500 miles on and come back. We get home and park. There is oil dripping out everywhere. I call and they tell me that they started it without an oil plug in and it blew clean new oil all over the engine. No, they didn't clean it up but I can bring it back and they will. Next day I try to start it to do that...won't start. When it finally starts it is making a horrible squeal. Shut it off immediately. Call Kevin and he says I should have it towed in. I should. They came and got it after I was like nope dont think so. So before they come get it we are looking under the hood...they didn't replace the old ass starter, the alternator ( original 1991) or the clutch. I ask Rick about clutch and he says to me, i couldn't find the one I (he) wanted. Im like wtf. I ask about the other things and he says if we did all that it would be too expensive. So I want these parts replaced. I think asking the customer WHILE YOU HAVE THE ENGINE OUT might be your play but Rick didnt think so I guess. So my partner goes down to shop and says hey...we want the new parts but we dont think we should pay shop time just pay parts. This is because, again, they had the engine out, they could have called us to ok parts or not but chose not too. The next week I talk with Rick about a time line, he says has to order parts. I call the next week he says parts will be in Tuesday. So I call back (parts should have arrived Tuesday I call wednesday). Kevin says it will be three more weeks. I ask why and he talks about getting it back on the lift etc. I mention to Kevin what Rick said about parts in by Tuesday so why 3 more weeks and Kevin gets upset says he can have Rick call me but I noped out of that because at this point Rick is being a dick about the whole thing. So Kevin calls my partner the next day to say car is ready. No idea what happened to 3 weeks because he didnt call ME about MY vehicle even though I am the only one who has signed anything or paid anything. Whatever. I call Kevin back to get the total.... $960...wtf? Partner calls Rick and he literally has a little tantrum on the phone (it was on speaker phone):and says fine you dont owe anything. I would have left it there but my partner went down and paid for the parts that they jacked up (doubled) the price on. So my take on the whole thing is that Rick and Kevin are nice if you never challenge them or ask them to take responsibility for anything they fucked up. What a shame. Hard pass on this place.

Waiting for parts but this team is amazing. We're on an RV road trip and fuel pump went out. Julia…read moreand Rick treated us like best friends. A very long way to return for future RV repairs but I highly recommend this place for not so distant repairs. Hoping it ends as well as it started

When you're traveling and your car has an issue that you don't know what's wrong, Dylan was calming…read moreand reassuring he and his team would solve it. Not only did he solve the issue but one of his amazing mechanics, Levi, showed me a trick so I wouldn't have the problem again. Excellent, professional and quick service and VERY reasonable. It would have been triple or more had I been home and taken it to the dealership. If you live anywhere near Redding or are traveling through, this is the place to take your ride and get ANY repairs, oil changes, etc done! Honesty and quality auto service is difficult to come by but D & L Motorsports has that integrity that's lacking in the automotive shops. A+++ I highly recommend D & L Motorsports! Easy to get to. Just a few shorts turns off the 5 fwy in Redding. Hours 8 AM - 4:30 PM M-F. Closed Sat/Sun and holidays.

Good service. Fair price. They have a lot of bays and capacity to get things done quick.read more

I went to the new store on Cypress Ave. They were very friendly and professional and helpful. It…read morewas a very pleasant experience.

The workers there were nice, but they will literally try to sell you a bunch of things you don't…read moreneed. I was offered so many services that I didn't even know what was what. My car is new, only 55k miles, and I ended up getting an oil system cleaner. When I looked it up, I found out I didn't actually need it unless my car had 100k miles or had poor maintenance--but I had just bought it from Enterprise. Other things they were offering, like a coolant flush, wouldn't have been due until 100k miles as well. So be warned and do your research so you don't get talked into buying something unnecessary. At this point, my car really only needed an oil change, an oil filter, and a cabin filter, but I was being offered services that aren't due until much later.