Joe is top notch and deeply honest with his service. He makes you feel welcome and will let you…read moreknow exactly what you need to fix your vehicle. He will give you a great estimate and do the best to get you out in a timely manner.

Always have loved Joe the owner's upfront pricing and quality work. Also always explains all the…read morework to be done upfront and no surprises at the end. Have been to him a few times over the years. Stuff I have had done includes brakes rotors on a Camry. Full a/c work with compressor on a Chevy trailblazer and recently inner rotor and arms etc on a Chevy Silverado including entire transmission flush and some other work. While my truck was at his shop. My battery died. He even gave me a loaner battery for a few days. So I could change mine out. Great work all around. Would recommend him 1000% for his work and honesty.

Through our own inexperience at backing our new trailer, we managed to get it wedged against a tree…read morein a Forest Service dispersed campground miles from the nearest town (Willcox, AZ). Our insurance provider contacted several towing outfits who declined due to the distance involved. Bill and April with Emergency Road Service responded and were very helpful, knowledgeable and friendly. They got us out of our predicament and back on the road. Thank you and 5 star kudos to them and their employer!!

Should have listened to Debra but we were desperate to get a tire fixed. We called him at 7:50 am…read moreas the shop wasn't open. Asked when he opened and he replied "when I want to". He was having breakfast in Casa Grande. Don't bother stopping here.

I want to preface by saying that the staff was very congenial. That is why they have two stars…read more I took my vehicle in for an overall inspection. It had an oil leak and the a/c needed Freon. I am an Arizona newbie and wanted to make sure that everything was in tiptop shape. The first bill came in at around $400 and I was ecstatic. But the next day I still had an oil leak and the a/c was marginal at best. I returned to the shop and mentioned that these problems still existed and expressed my disappointment. I reiterated that I wanted a thorough inspection of my 2005 Cadillac De Ville. A different person assessed the vehicle and came up with a new quote. It was. $3k+. I agreed to the repair that included front brakes. $4k later and my engine is idling so rough that it will barely stay running when I start it up. Lucas octane boost has helped a tiny bit. But not enough to clear out the injectors or smooth out the rough idle. I called the shop back and the response was, "Bring it in and we'll give you a cost estimate." Cost estimate?? Are they kidding? $4k should have covered front brakes and a tune up don't you think? Let me conclude by saying my father bought this Caddie brand new and always took brilliant care of it. I inherited it when he passed. It had 56k miles on it when I acquired it a few years ago. I want to take care of it with the same conscientiousness that he did. I've never had such an enormous repair bill in my life and perhaps I could have lived with it if my car ran smoothly. But it doesn't. It's a good thing I can drive a stick because I've had to drive this car slightly pushing the accelerator with my left foot on the brake at red lights just to keep it running. It has always been a lovely, dependable vehicle. I want to hear it running smoothly once again but on a fixed income further financial investment seems crazy and they didn't offer to correct the problem at no charge. In my opinion, $4k should have been enough to cover an inspection, front brakes and a tune up successfully.

Man I usually don't rant about things like this, but something has to be said. So here I am a man…read morein his 30's with a wife and 4 kids and right now we only have our one vehicle. Our vehicle has a TRANMISSION issue (that word will be important just stick with me here). So I go over to the Discount Brake, Tune & Lube here in Casa Grande right off of Florence right? Usually these guys are pretty straight forward and let you know what's going on and are on their A-Game! Well I was completely wrong. Now with my job I'm usually working anywhere between 12-17 hour days depending on the situation at hand. Now with that being said my wife called to see if we can schedule an appointment for the TRANSMISSION to have it looked at. The gentlemen my wife spoke with "yes no problem just go ahead and bring it over Wednesday at 3pm!" Okay that is no issue. However we run into an issue with our vehicle going in reverse no issue, but stalling going forward and I discovered this leaving my place of business and ended up right outside my work broken down. I called Monsoon Towing company (which they are amazing highly recommend them) and they come get me within the hour as they promised. So I drop the car off here at Discount last night. Come in this morning after having to walk here with my wife (mind you again this is our only transportation right now) and we speak The General Manager: Joe, Which I have dealt with this gentlemen before and usually is pretty straight forward guy and I tend to not have an issue with him. Today marked a different day and I don't know what to feel about this. So I said "hey sir so my wife called with a gentlemen yesterday and informed him that it seems like a transmission issue." Joe says to me: "we can do the inspection on the vehicle for $150, but if it is a transmission issue we do not fix transmission issues anymore." So I said to him: "Look tensions are high and I'm pretty livid myself, but right now I'm chill talking to you like a man and all I'm saying is why would you have us come this way if it is something you folks don't fix, I mean is there any way you can rectify this?" Joe losing his composure putting his glasses down on the counter, as the General Manager by the way, says to me: "Look your car broken down out there is NOT MY PROBLEM! And there is NOTHING I CAN DO TO RECTIFY THIS!" So the general manager cannot take responsibility and at least say "hey we're sorry for the misconception and confusion" but instead would berate his customers or not even take responsibility for not keeping up with his workers and making sure they are all on the same page. Shoot I'm not even asking for a free diagnosis I'm just saying "train your people and hose that attitude of yours especially when you know you are in the wrong." I honestly haven't been in a situation like that with a person of management and I as well have been in management multiple times dealing with irrate or just frustrated people and finding a way to de-escalate situations. I don't even want to mention how he threw in the: "well I've been a mechanic for 30 years" because my rhetoric back was "my wife's father was a mechanic for 30+ years, but I'm not even trying to pull rank here." I mean I just wanted someone to not come at people so harsh and aggressively and just be straight forward from the beginning is all so we are not just running in circles. So now Monsoon is coming and they will charge $95 this time and problem is today I had to call off work to make sure this is all taken care of so now at this point I'm losing more money than I could've earned. Rant over. Thank you for tuning in.

Was really great working with Verner and his wife, they helped us out with transporting a class A…read moremotorhome from Banning California to Las Vegas, Nevada. Thankful to have met them, will definitely work with them again

This mechanic shop was fantastic! I was ready to do a haul of furniture and supplies over to San…read moreDiego when the Serpentine belt was squealing like a barrel of chipmunks! The Dodge 2500 Turbodiesel with a Banks Exhaust also needed the diesel fuel filter changed but did not have the time to get it all done after packing another vehicle and this truck. ?They were able to fit me in within 2 hours if I provided the parts which I did have. The pressure to be over in San Diego for a meeting by 7:30 the next morning was very high! Toby and his shop did the job very well and was reasonable considering the short time-frame! Thank you Toby! I highly recommend this shop in terms of friendliness, efficiency, pricing and quality of work!

Alex is the most kind and wonderful mechanic I know. He is beyond honest and always does a good…read morejob. His assistant Steve has been a jewel too. They have both gone out of their way to get my truck fixed and even picked me up when I broke down. I will always use Alex's Service.

On the i10 call stay up @midnight and he responded Fast and great prices thx u jesseread more

Fixed my tire and made sure I made it to where I needed to be safely as well as helped me with…read moredirections

So glad we found Dan. We had an RV that would go over the normal line close to overheating. We are…read morefull time RVers so having issues with our rig is hard since that's also our home. Dan is mobile and came to where we are staying and was able to diagnose our issue pretty quickly. Unfortunately the part was harder to find and he had to come back on Monday. He did and quickly got the new part in and we are good to go. His charges are fair and I would recommend Dan to others. Update*****We had Dan come back to do new shocks, transmission service and to help us with the wiring on the motorhome for towing our Jeep. Cost for his work was consistent with his estimate and he found out our wiring issue was just a crossed wire. We appreciate having found an honest and reliable mechanic.

I have not taken my car there in awhile. I will still recommend Big D's as long as they are around…read moreas I do trust then and there workmanship.