I arrived here at 4:30 on a Monday and Luis, the owner, directed me in. He is very friendly, super…read moreknowledgeable, and an excellent mechanic. He had my Lexus RX 350 in and out in 15 minutes for an oil change. He refilled all the fluids and reset the warning light as well. He pointed out that I will soon need a new battery. I know where I will be going for the new battery instead of the dealership. I'm so thankful I found this shop in MARBLE FALLS. It is top-notch with the most mellow shop dog named Rico as well. I love to find local small businesses to support. Thank you, Luis!

Stopped by The Pit Stop for an oil change and had a really smooth experience. Luis was welcoming,…read moreprofessional, and got my oil change done quickly I was in and out. He was honest, efficient, and made the whole visit stress-free! Definitely a place I'll return to and highly recommend for reliable car service.

Great business! Friendly and knowledgeable people! I've been going there for about 6yrs. Ever since…read moreI moved to marble falls. I will continue to be a satisfied customer.

Extremely unhappy!!! I just went to get my oil changed when I got back in my car there was oil on…read morethe steering wheel oil on the shifter oil on the door inside and out and oil on my carpet floor mat!!! When I called up there to tell them it took a while for a responseand he said, " yeah I guess we can wipe it down bring it back up here" Definitely will not be going back to place!!!

Service was horrible and the old white guy with the glasses was disrespectful as hell. Nobody…read moregreets customers anymore and you should never walk up to a customer saying "yes" versus how may I help you today.

If I could rate this ZERO stars I would…read more Took four tires up to do a swap - two tires onto one set of rims and two tires onto the other set of rims. Literally take all four off and swap them two and two onto rims. Waited OVER 3.5 HOURS while other people came in and were helped immediately. When asked how much longer, got told it will still be a while. Finally told them to load tires back up and left. Thanks for screwing up my whole day AND not getting the tires swapped around that I needed ASAP.

Duane Gilder and Gene Baker in the Service department delivered a 5 Star experience when I took my…read moretruck in for service. Good communications on the status of my truck while it was being serviced. Good customer service and attention to detail.

I'm done with this dealer. Over the past 5 years I've…read morepurchased 3 new vehicles here. The amount of times I've visited this dealership and dealt with the crazy and ridiculousness...where do I even start. From leaving my work truck there for scheduled recall work for 10 days while on vacation and returning to "it'll be a bit before we can get to it". To, waiting for an oil change, listening to the staff shop talk for 2 hours and watching the technician literally holding a child in the shop while my vehicle was on the lift. This guy's family was in the shop with a toddler. Most recently, scheduling an appointment for an oil change, arriving, parking and then the search begins. Who's going to approach me and ask what I need. The answer is nobody. "You'll need to pull through the scanner" I was told. Got the report from the scanner, this thing identified bird poop and road grime on my vehicle as body damage on every panel. The vehicle is new, no damage. Then was told it would be 1.5-2 hours to complete my scheduled oil change. Total joke. I'll never be back to this place. McLane Ford in Fredericksburg provides good service and has professional staff.

I just got 30,000-mile maintenance and inspection (not a trivial service) on my 2021 Toyota Avalon…read moreLimited from the nearby Cottonwood Shores Grease Monkey. The good news is that the staff was very nice, friendly and easy to work with; there's a comfortable waiting area, and the work was completed when promised. My wife has used them for periodic oil changes with no problem, and I've used them for other work in the past, usually satisfied. The less good) news is that there was a bit of upsell pressure for optional $200+ fuel injector service (not a terrible thing; we're capitalists after all), and their overall prices were significantly higher than my alternative well-established repair shop 15 minutes away in Marble Falls. (I didn't know that at the time, and went to Grease Monkey for convenience.) The cost was still far less than what a Toyota dealer would have charged, and they upsell too! A couple of examples: The charge for changing the transmission fluid, including the fluid itself, was $512 (including tax). In Marble Falls the total would have been in the high $300s, including their most expensive fluid. Grease Monkey told me that my tires were badly worn and cupping, with a fairly fresh cut in one that exposed the steel belt. See photo they sent.) I don't recall hitting anything that would have cut a premium tire that badly, but it was an important safety inspection find. They strongly recommended (and I agree) replacing the front two for just under $440 per tire (same premium tire, installed, including tax), and recommended a road hazard guarantee for an additional 17%, which would have brought the total to about $500 per tire. (Every tire I've ever bought comes with a road hazard guarantee included, but theirs might have been a little more comprehensive.) I declined. The cost of exactly the same tire from the Marble Falls shop (installed, including tax) is just under $331 per tire (without the road hazard upsell). Interesting side note: There was a very cool unfinished 1941Chevy pickup hot rod in the storage yard, and I think I saw classic Chrysler Imperial tailfins sticking out farther down the row.

This establishment is what happens when private equity comes in and buys auto shops and…read morestandardizes the payment system. Had truck towed there for power steering failure, upon diagnosis they found a bad hose, was quoted at $800+ dollars. (Remind you that I paid $650 to replace the whole power steering pump a year prior at a different shop with a motocraft part) The extra money was for a "power steering flush and bleed". Had no choice, so after repairs I showed up and the hose was replaced, but the wheels still wouldn't turn all the way to the left and right, and system groaned. Power steering was drivable unlike before, but they suspected a bad pump. The negotiation to get the price down was painful, even though the hose was replaced, the system was still not fully effective, and I questioned the high price of the job. Walked out at $550 and still have to take it to another shop. This place cares more about making money to affect the bottom line than they do taking care of customers. Go take it to a reputable mom and pop shop. Now that my vehicle is drivable, I will source other options. Also, truck is still dripping power steering fluid, hopefully from a dirty job, and not an additional leak.

Absolutely tops. I was there December 4, 2025, for new tires and alignment, but have used them for…read moreother things as well. Very competent, trustworthy, much better prices than my alternative (Grease Monkey in Cottonwood Shores), friendly and intelligent manager & staff. (Extra Note: I'm confident that this is the only automotive repair shop in the US where you can overhear the staff talking intelligently about both Shakespeare and AI.)

Marble Falls Auto Center has been wonderful to work with! Ever since we used them for the first…read moretime about a year ago, John and crew have been brilliant in every aspect, from the work itself to the customer service. You should use them!

We have a 2022 Genesis that was involved in a front end collision. I took it to Collision Express…read morein Marble Falls and could not have been more pleased with The entire experience and outcome of the repairs. Jerry (owner) took care of all the insurance matters. The insurance company tried to cheap out but he stayed on them until they finally sent an assessor on site and he pointed out everything in detail and was able to get all the proper parts and paint to completely restore the car like new. Jesse, Zach and Juan did amazing work restoring the body back to 100% factory and the paint job that Jesse did was amazing. The paint was a very complicated tricote candy red, But after Jesse had it in his paint booth it came out looking brand new. I needed a top up of refrigerant for the AC which was going to cost me a lot of money on the side but they were able to do it and did so I just the cost of the expensive refrigerant. I highly recommend this shop to anybody meeting body repair. Highly professional with the atmosphere locally owned small shop where you feel right at home where they take care of your four-wheeled baby

They did an exceptional job fixing my car and everything promised came to life. Jerry is a true…read moreprofessional, and the company is extraordinarily professional and above board.