We called ahead of time to find out if they had the part that we needed. When we got there the…read moreemployee explained a few things about the part and then even went out and guided my husband on how to install it. He also explained that we weren't going to need to purchase some tool we thought we needed, so we didn't spend money on tools we didn't need. The whole process took 10 minutes, and because the employee knew what to do; I'm sure it saved my husband about an hour of watching YouTube DIY videos.

I'm giving 5 stars because the girl at the front desk is beyond awesome. I saw her juggling 3…read morephones on 2 ears. (Seriously) I'm my particular visit(s) there was some problem with miscommunication between employees..so I had to make several trips. Even a little attitude from the head guy but once he understood that it wasn't me who was being difficult..it was he's Mensa team yard crew (sweet baby Jebus) Bottom line..we all make mistakes..(yes, sometimes even the same one 3 times) but...I got what I needed, the girl made it right (-$) and plus she was just a true professional to deal with. I didn't catch her name, but all you dudes in the yard..y'all owe her big time. She's the real deal!

Someone stole one of my tires (including the rim) and I came here to get a replacement rim. Quick,…read moreeasy, and a good price! They offered to help find me a used tire and a spare for my car. I'm glad I came!

Great service. Was traveling from Chicago to Louisville and my windshield wiper flew off on the…read morehighway. Found the nearest auto zone and the staff was great at finding me the right replacements and even put them on for me. I was back on the road in no time.

So... It's an auto parts store. Guessing there's a pretty good idea of what to expect, product…read morewise. Most parts purchased here (admittedly not an insane amount) have been competitively priced. Customer service; each time I have gone, they have been more than helpful. I don't always give the greatest descriptions, but they are more than happy to take a look. They also once confirmed what I suspected, my check engine light was on due to gas cap... Woo hoo. Yeah. I'll go back here the next time my vehicle has a tantrum.

Only place I'll take my business. Randy, the GM, definitely takes pride in his work. I've never…read moreleft there with wrong or improper parts, and they've never left me stranded. He's built a great team of experienced and knowledgeable vehicle people, such as Jane who usually helps me. I also noticed there was a gentleman there that also spoke Spanish, which was very helpful. All around 5 stars for integrity and character.

I am reviewing this location because the commercial hub of this store-where I actually got my…read morebattery-is not on Yelp and does not readily come up as an option for Advanced Auto Parts. This location went above and beyond today to help me get service for our 2012 Chevy Volt. We were in desperate need of a new battery-mainly due to the incredibly cold temperatures-and did not have the time to wait for it to be ordered and delivered. Sam-the salesperson who helped me-honored the 20% off code I found online and worked on helping me coordinate installation of the battery at another location. However, one of the other salesmen happened to have brought TOOLS FROM HOME AND INSTALLED IT FOR FREE. This is key because the commercial hub location does not provide installation services AND our car is a hybrid and the battery is not conveniently located. I would totally drive back down to the south side to see these guys for vehicle service.

I have been coming to this place since I got my license at 16 yrs old…read more great pricing and damn good customer service. TRU always gets what I'm looking for, and did I mention they price match everything?! Yes they do!! I visit TRU at least once a week to buy something I'm in need of. keep up the good work yall. from your loyal customer Cody Burnette

When I tell you these people are not worth the salt that they put in their food. I purchased a…read morebattery from them that supposed to have been good for 5 to 6 years. This battery was $279 and only lasted for one month. When I contacted him, he had me to go get the battery tested which I did, and the battery was no good. I then contacted him back he asks me to ship it back to him which I did that he would refund me my money back or send a new battery. At this point a week had pasted by so I had to go rebuy another battery. Meanwhile im still contacting the owner of Mr. Jorge and he is telling me that he is waiting for the battery to be tested, which I had already did because he asks me to that he would call me back. Several days go by I call back he has other employees answering the phone stating that he is not in or he is with a costumer. At this point, I know that Jorge is starting to avoid me. It's now going on 2 weeks since this all started and he is telling me that he has tested the battery and it has come back perfect.......So please tell me why in the hell would I go through all this with a battery that I NEED and now I have paid right at $600 because I had to go buy my own battery because I need my vehicle for work. Now since I'm trying to call him back, he will not answer any of my phone calls, my boyfriends phone calls or any phone line that I call from that says North Carolina........THIS COMPANY IS A PIECE OF SHIT.

When I'm on the south side of indianapolis, I try to gas up here....its one of the cheapest in the…read morecity. Not very big and seems to always be busy....but for good reason prices are good. This is one of the Speedway s I've been able to get the additional 3 cents off a gallon with the rewards card (card is free)