I got in an accident over a month ago and they still have my car. My insurance estimated it to be…read more8-20 days. It's totally ridiculous. They keep blaming it on the car part "being extremely difficult to find"...I have a hybrid Jetta. Not only have I been paying out of pocket for a rental car this entire time, I'm still being forced to pay the body shop my deductible. Worst experience I've ever had! Every week they say it will be another week.

They take advantage of sweet nice ladies. My mother called AAA for her car not starting because the…read morelight was left on in the cab of the car. Keller sends a guy out to get it started, he hooks it up starts it the turns it off 1 min. later. he takes the chargers off and tries to start it again and amazing it doesn't start. then he test It and says it's a bad battery. By the way this is a 2017 Acura RDX with 7000 miles on it. First of there is no way the battery was bad, (and magically they couldn't find the battery to retest or give it back to us). Second, The manager Rick says " it is not in our protocol to ask if the battery is under warranty" which is nuts, especially for a brand new car. Bad business!!!! Rick also said if I want to get the battery back I am more than welcome to go up and get it in Pennsylvanian.

I had a mysterious leak in a tire that had already been plugged once but was still leaking. I…read morecalled Jim early in the morning and he said that they had a lot on their schedule that day but if I brought it in right away he'd take a look at it. I really feel like he went out of his way to diagnose the problem, explain it to me, and then fix it for a very fair price. In addition, Jim was attentive to customers as they arrived, the waiting room and bathroom were clean, there was free wifi, and there was a Keurig and chilled bottled water available to customers who were waiting. This was probably my most pleasant experience with a car mechanic! True Auto Repair is going to be my new mechanic from now on!

Incredible service and honest pricing and communication. Highly recommended! This was my first…read moreencounter with this shop and I will definitely be using them again in the future.

Very friendly and helpful. I started stopping in a couple months ago. Frozen bait is priced well…read more Nothing arrogant here, just good people running a small business. It is also reflected in their customers...I sent my son on a mission to get some bionic chum and sardines. A gentleman before him purchased a ton just as my son arrived. As the customer left, he came back in and asked my son if he had ruined his fishing trip because of he bought so much and that he'd return some if needed. Lucky no we were looking for other things. My point being, good environment breeds that kind of interaction. They always remember me as I bring in my soft side to collect frozen bait. Will continue to shop here even though I now live in Hudson. 2 Gag using their chum and frozen sardine.

Aside from the extremely unhelpful and seemingly sexist man that worked at the shop the day my…read moregirlfriend and I visited, the shop contains a nice variety of bait and tackle considering its quaint size. We were visiting from out of town and were asking for some insight about public fishing locations in the area. We were fully aware of needing a license before hand and of the vast amounts of private lakes and ponds nearby. The gentleman at the front desk was less than ideal with his assistance in our search for a place to casually catch and release all while condescendingly stating the risks we would be taking if we were to fish without a license. When inquiring where we could purchase a license he said, "Up at Walmart," while pointing in no particular direction or following up with any specific directions. I understand that any good fisherman doesn't like to give up his/her great hidden fishing spots, but he didn't even lead us to a public park with a lake.

Electric bike stopped working less than 20 minutes after leaving nearly 2 hours was wasted due to…read morefaulty bike yet I was charged full price...

On our last vacation, we rented electric bikes for $25 an hour which wasn't too expensive. I had a…read morehard time getting use to the bike at first and the owner was helping me figure out the controls on the bike. We rode around the main road and the little neighborhoods and then went to Caddy's on the beach. On the ride back I ended up scraping my toe and the owner and his wife gave me bandaids and stuff to clean up. We ended up talking to them for almost an hour after we turned in the bikes. They are so personable and just the sweetest. Definitely made my vacation. I highly recommend renting from them.

John was professional, explained the options of tints and their purpose. Done in 2 hours, job well…read moredone.

Recently had my windows re-tinted due to air bubbles forming from my old tint. Alex was very…read moreprofessional and did an amazing job on my windows. In total, with removal all 4 windows and back window was $550 plus tax ($200 for removal, $350 tint).