Let me start with David, we booked for a move on Feb 15th originally two weeks in advance. The…read morestorm hit, I think catching most of us off guard and postponing our move. David, who manages the office and books the jobs did a fantastic job staying in contact with us and working with us to ensure the safety of my family as well as his team. The driveway to our complex was up a steep hill and covered in ice. We were able to reschedule for a move on Monday February 22nd with an early start time. Mojo and Emeka called about 15-20 minutes before arriving and took the instructions well to get to our hard to find apartment unit. They took a brief walk around the unit and decided a plan of attack. Then the clock started. While the move took longer than I had originally expected both of these guys worked hard the entire time. No breaks. No milking the clock. The only two breaks they took were once on the way to deliver when they stopped to pick up rehydration beverages, which they asked for permission to do first and did not charge us for, and the second time was when we offered them food and beverages while unloading. There was minimal/no damage to our property when all was said and done. There were a few marks made in the very narrow stairwell, which the owner promptly came out the next day and cleaned up himself. No knicks, divots, or scratches to any of the walls in our old apartment or the brand new built home we moved into. Before I continue I just want to give every customer a heads up, you can safe yourself and your movers a lot of time by prearranging everything before hand. Take apart beds, take apart sectionals, disconnect washers, dryers, and refrigerators. Anything you can do to make their job as simple as picking up the items and moving it into the truck. The prices they offered across the board by companies in Austin was higher than when I managed a moving company in Austin 13 years ago and even with that being said Jackson was the lowest bid I received and not to mention, their phone lines were never busy and communication was very easy. At the end of the day I was very pleased with the service from EVERYONE in the Jackson's Moving organization and will absolutely use them again in the future. Mojo, Emeka, David, Thurman Thank you all for your assistance throughout this whole ordeal.

I had scheduled to have about 75 boxes moved to storage. Jackson came out about two weeks ago to…read moregive a quote. Set up a time of December 23rd @10am. I got a text from him the evening before to change pick up time to 8am. I said 9am would be better. One of his employees called next morning at 9:30am stating they were trying to get a driver. I waited two hours called back and never got an answer. I was also texting Jackson and no response from him either. So I cancelled after two hours of no response. I will never contact this company again.

Jacob was courteous and friendly. They went out of their way to be sure the dumpster was located…read moreto our satisfaction. They were on time, Congenial, and just nice to do business with. Would work with them again!

The roll off was delivered on time and they spent extra time to drop the roll off just where it was…read moreneeded.

In addition to my previous review I wanted to add my disappointment in the management when I…read moreinformed them of our break in and move out. They just don't care. They said "crime happens". They didn't even notice our break in with the RV next door having a wide open door. Ours had the locks drilled out. My point in writing another review is to emphasize that in the years that they have been open they have done nothing additional to secure the property. Our last storage facility had the rolled barbed wire on top of their fence and we never had a problem there. The only reason we left was because the property sold and it was no longer going to be a storage facility. Bergstrom Storage doesn't care. They will just rent to the next rv owner that walks in the revolving door. That is why it is month to month I suppose.

Extremely Professional Business. Highly secure spaces. Clean, orderly, and very kind and helpful…read morestaff. These people rock!

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.