These guys helped me out when my tire blew on I-75. They came over to my car and fixed it in about…read more15- 20 minutes. They were very direct. I was recommended this place by my tow truck driver and they didn't disappoint. I felt comfortable as a girl there as well and I felt like they weren't trying to scam me. The price was also perfect for me as it was $50 for the tire and installation. I'm a college student, so I was hoping that the price of a tire accident wouldn't bankrupt me and this place did not disappoint. They were knowledgeable and gave me recommendations on my rim damage as well. Overall, I would recommend this place to anybody who needs a tire in a pinch.

Boy were they there when I needed them! This place was great. I got two used tires here that looked…read morelike new when I unexpectedly blew out two tires on the highway. I was referred to go here by the company that aided in putting on my spare. And mind you, this was on a Friday night. They were open till 8pm and I arrived just in time. They were quick and reasonable. I'd highly recommend them.

Best place in grand blanc! Even during this craziness they helped us when no one else would!! Screw…read morein a tire should not be hard but apparently the other places we tried turned us away or said there was a long wait and no where to wait, we would have to walk the 3 miles home and back to pick it back up!! Here we were in and out in no time flat with polite and thorough service. Would recommend to anyone!!

I can't leave 0 stars or I would…read more I had my 2005 6.0 F250 towed to COOKS. The problem was no start. I asked them to diagnose the no-start. On the phone they told me $100 and it would take a week to get to it. Mechanic calls me the same day it arrives and tells me the batteries are both bad. OK, they're Motorcraft under warranty from the dealer. He tells me they won't do nothing for you and tried to sell me on a pair of Interstates. Right away I brought him another battery to pull the codes with and I took the bad ones. It was a few days to get replacements and I brought them to cooks. In the mean time this mechanic had done several hours of labor on stuff we never talked about - including run my truck on the one battery to perform what the invoice lists as a "compression test" The next day (the service writer) calls me and says we put in the new batteries, it will be $385 and I can keep your truck or you can pay this. I told her I would pay it but how did we get to $385 when I just wanted them to pull the codes? She got the mechanic and put me on with him. He told me my truck was so low on oil it wasn't hitting the stick so he drained it to see how low. Nobody ever told me it was low or asked about topping it off until several days later. According to him he replaced the old oil, topped it off with synthetic blend and ran it for a couple hours, did the "compression test" and afterwards it was another 3 quarts low so he topped it off again. He told me it has A LOT of blowby in 3 cylinders, theyre "dead cylinders" and It probably needs 30-50 hours in the machine shop. He explained my motor was toast because it went through 3 quarts in a couple hours and none had leaked out on the floor. (He later went back and said it actually hadn't lost an additional 3 quarts, he was mistaken, it must have gone into the valley) Bottom line he said they did 6 hours of work on my truck and I'm only getting billed for 3 hours plus the oil he topped off. So I went to pay the invoice that day, Friday, at 3pm, I think they close at 4. The door is locked nobody's home. On the posted hours it says Monday to Friday open until 5pm, Saturday by appointment. I called and left and message at 3:10 and waited around until 4:15, nobody ever showed. I messaged them on Facebook and I got a quick response saying we could maybe meet Sat what time works for me? I respond "anytime" and never heard back. I go back Monday morning. I asked for results from the "compression test". The mechanic says he has no report, the results were in the computer when he was doing the test and there is no way to access them now. I said I would like to know which cylinders were having the blowby. He said to get the individual readings he would have to pull the glow plugs and that would be a more expensive test. I don't get why I would have 6 hours of work done to my truck and have nothing to show except it was low on oil. I ask the desk lady why we're at $385 when the sign on the wall reads any repair over $50 requires a written estimate? She tells me she will charge me $166 and "I should be ashamed of myself". According to them, they closed before 3 on Friday because they were "sick of customers coming in and bullying them" $166 later I got my truck back filled with a potentially harmful mix of different types of oil, and they ran it for at least "a couple hours" on this concoction to whack me with the compression test that doesn't give results. On the invoice nothing is itemized, no results from ANYTHING, they didn't use CJ4 oil in my 6.0, didn't change the filter, and they did all this without telling me the no-start was because it was low on oil.

Had our truck towed there in July. It is going on 3 weeks it's still not fixed very hard to…read moremaintain a job when you don't have a way there.

Whatever you do don't take your diesel vehicle to these guys. They had my son's truck on two…read moreoccasions for a total of approximately 12 months and still could not find the problem. Oh yeah did I tell you it was $4,000 later. When it came to town I told my son we have to go get this truck. If they haven't figured it out by now how can they charge you that much money? Oh yeah you have to agree to the fees before they move forward. And by the way they had none of the old parts to give back to us. Some BS about the dealer needed them back and oh we can't see the receipt so we can see if they required the cores. And by the way when we are picking up the truck there was another customer that pulled in and let me tell you they were not happy. Do your research people. These guys have had so many different names and issues over the last few years. Sorry guys but you had this coming. I can't believe you wouldn't give some of the money back in say I'm sorry I couldn't figure out your problem.

From the owner: We specialize in Light, Medium, and Heavy duty trucks as well as equipment.read more

Belle tire for the win! James and Josh took care of a small nail leak in one of my truck tires!…read more Customer service top notch! Happy Girl! I will use them again!

Place is a joke. Spent $1000 on 4 new tires for them to then want $200 to align and balance…read more Work was so-so. Maybe next time try not to leach more money out of your customers. Will find another tire shop for my other vehicles.

A breath of fresh air compared to typical tire chains. Belle across the street has a bunch of rip…read moreoff artist salespeople with obnoxious salespeople personalities that you are forced to talk to. Awful. At Monro they are down to earth normal people. And the same person that rang me up was working in my car. No BSing or rip-off artistry. I've only went once so far though.

Way too expensive for a simple oil change. Even the woman at the front desk agreed. Left and went…read moreelsewhere and paid about 40% less.

I am so pleased with Monro. I needed several things repaired on my car and it's my only vehicle…read more they were able to give me a ride home and pick me up to get my car back AND they fixed my car with same day service so I wouldn't be without my vehicle for too long! very friendly, honest and kind.

I actually gave this company a 2nd chance and shouldn't have. Horrible customer service, rude and…read morecondescending. I asked for a manager and he said he was the manager. Unreal. This issue was with a Groupon oil change I purchased for synthetic blend. I was told no GM vehicles use synthetic blend and therefore needed to purchase the more expensive full synthetic. So I did and then he increased the price like another $20. Putting the total from $28 to over $90. Seeing his smirk attitude I told him I would never shop here again and I would let everyone know what horrible customer service I had experienced. He repeated multiple times that he had nothing to do with Groupon. I commented it was warm in the showroom and he replied "Well I can't control the sun" He is a miserable person that should not be in customer service for any business much less a manager. Don't shop here.

Doug and Rodney helped me to quickly get back on the road after a flat. The team did an amazing job…read moreand went above and beyond.

Let me start by saying I met one of the owners Steve. He was very pleasant and engaging and from…read morehis position wanted to offer the best service possible. Our church had a church trip planned and I brought the church van in to have it checked before the trip. Another shop did the estimate for repairs but would not honor the aftermarket warranty . Tuffy was recommended because of ability to honor warranty. Long and short. Brought to Miller Rd Thursday and was informed by steve to bring in Friday at 10:00am and there was good chance to be ready by COB. Warranty was called, videos sent, emails sent with time-Stamped info. Somehow there was miscue between the Shop and warranty company. while waiting for response from warrant, the shop went forward and did the work and anticipating to hear back from warranty. Ends up, church van was kept overnight Friday into Saturday, following Monday Warranty company denies claim to pay for work done "without their authorization", church has to come out pocket $580+ (NOTE: Owner Steve did try to work with me taking about $264 off the labor portion and we pay for parts. The crew working under Steve, the SUPV and some of techs were showing and giving the feeling of "dismissal" and excuses about van being ready and not communicating with other shift or crew. Overall just not a good experience. Have to admit the other part-owner tried to assist as well. I am on the fence on whether to have a return visit for service but would consider due to their shop ability to honor warranty work